Intercom Off Script - Episode 2: ​​Into the future with AI-first Customer Service

[@raymond_luxury_yacht]

Customer service is dead because you will just ask your local ai to solve the problem and it will go off and find the answers and action them. The future is providing database of answers that are ai ready data formats or embeddings to query. The web is dead. If you want I do just query the database of a knowledge provider . Publishing content will be sending embedding data to something g like what Google is now. Revenue can work if your data is used or high quality and it's access tracked. Thank god I won't have to struggle with CSS or scratch around on forums to find answers . Just ask and you shall receive. Oh and the ai will present the answer ina suitable format like a generated video or podcast or webpage that with images all dynamically generated to suit the content. Implications? Trusted and accurate data sources. Who is that? Blockchain identified sources. Can't wait

[@nocucksinkekistan7321]

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