Built For You September 2024 - An Intercom Product Broadcast

Join visionary customer service leaders to explore the impact and opportunity of AI at Pioneer, Intercom’s inaugural AI Customer Service Summit. Attendees will go beyond the hype and see how AI is already transforming customer support to deliver results beyond human capability.
Oh, and they’ll be among the first to see our groundbreaking next-gen AI agent, 𝗙𝗶𝗻 𝟮.
Register here: pioneer.interc...
Built for You is Intercom’s live broadcast series where we talk about what we just shipped and what’s coming next. We’ll also use it to keep you up to speed on the big picture thinking behind what we’re building.
In this broadcast we walked you through some more of our latest features and how they work seamlessly together to deliver a better experience for you and your customers-including Tickets, Workflows, Phone, and Reporting.
Plus, we announced another big update to Fin AI Agent. 👀
Follow the people:
/ eoghanmccabe
/ kylerocco
/ olivia-witte-singarell...
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Say hi 👋
Twitter: / intercom
LinkedIn: / intercom
www.intercom.com

[@RemKim]

99 cent per email resolution where OpenAI pricing $2.50 / 1M input tokens. Email size not more than 500 characters ~ 300 tokens. So, the margin on those emails is approximately 99.92%.

[@parisarezvani2268]

GPT is just a language model. It is not designed to resolute your customer's problems. It cannot help your support team either. So, the price you're paying at Intercom is for solving customers' problems, not just generating content or answering question generally which LLMs do.