Internet connection problems and solutions | Grade 5 | Theme 1 - Lesson 5 | ICT

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Mr.Ahmed Elbasha

Mr.Ahmed Elbasha

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شرح ICT الصف الخامس الابتدائي لغات - الفصل الدراسي الأول
شرح تكنولوجيا المعلومات لغات الخامس ابتدائي - ترم أول
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drive.google.c...
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t.me/mrahmedel...
In This Lesson :
Following a process
Follow this troubleshooting process to help with computer problems :
❶ Identify the problem:
What's the issue?
Is it a hardware or software problem?
Have you committed an error that causes the problem?
❷ Think about and plan different ways you might solve the problem.
❸ Go through your potential solutions to the problem.
Try each one until you find a solution or get to your final idea without solving it.
❹ Which solution worked?
If you didn't solve the problem, what did you learn while trying?
❺ If you do not find a solution to the problem.
• You should ask your teacher or a member of your family for help.

Common computer problems and possible solutions :
Problem One
Computer slows down when opening an app.
Solution
• Shut down and restart it.
• Check for software updates.
• Delete unwanted apps
Problem Two
Browser running Slow.
Solution
• Check Wi-Fi signal.
• Make sure to update the apps on your device.
Problem Three
No internet Connection
Solution
• Use the software to troubleshoot your Wi-Fi connection.
• Check that the router is connected.
• Restart your router.
• Try a new ethernet cable.
• Contact the customer service of your ISP for help.
Problem Four
Slow to download.
Solution
• Restart your computer and router.
• Check the internet speed.
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