After being involved in management systems and auditing for nearly 3 decades, The first thing I would state is that most process failures are not the result of a "Root Cause" They are in fact the result of causes, and the hunt for a root cause, will never result in adequate corrective action. This is because most organizations are not aware of how their processes work or interact. Root cause is more relative to machine malfunction, simply because they are repeatable cyclic events, relative to a fixed set of operational values (the machines capability and ability). ----- Historically, my observation with any process failure can be found through process mapping, especially a swim lane process map which includes all of the players in the process. With such process mapping, many issues will be observed (very rarely one single root). Further, its often the result of the accumulation of these process issues which resulted in the eventual failure. ------- Read the book the quality toolbox by Nancy Tague, which is instrumental in defining the proper tool to use when determining causation relative to failure.
@meherulsarkar25912 жыл бұрын
all techniques are very good effective
@invensislearning90992 жыл бұрын
Glad you like them!
@jakaLOVExime2 жыл бұрын
5 whys is really helpful
@WinaiDermsalung5 ай бұрын
Great VDO Thank you so much
@jayve43612 жыл бұрын
Great video
@anandpal21024 ай бұрын
Nice Presentation!
@qmsconceptstamil Жыл бұрын
Intresting and clearly understood
@angelarenataspiro60162 жыл бұрын
great explanation!
@invensislearning90992 жыл бұрын
Glad it was helpful!
@55418und8 күн бұрын
Everything mentioned is part of a total system, a system that has stood the test of time. This system involves all employees in an organization. Input from everyone daily , maintains focus.
@g.gwachira67452 жыл бұрын
Great presentation
@rembautimes88083 жыл бұрын
Very good lecture. Top quality
@megaprojectmanagement2 жыл бұрын
Thank you for this!
@adespecial95403 жыл бұрын
Very useful video..
@iamteamthinkbigАй бұрын
I prefer to use the “5 Why’s” and “Fishbone Diagram.” They’re all very effective!
@DailyInspirations1978 Жыл бұрын
Very nice video and straight forward explanation
@solosoultraveller8 ай бұрын
why volume is low?
@danhansen7995Ай бұрын
Inane explanation
@divb55953 жыл бұрын
Are there only 4 techniques in RCA according to ITIL v4?
@michaely98773 жыл бұрын
Not sure. The fishbone I use is 6. Man, Method, Nature, Product, Measure, Supply.
@melonlusk2 жыл бұрын
itil is only for IT service management
@JamesVestal-dz5qm6 ай бұрын
How about violence in graduate school is the problem. Students who have a history of being overemployed and over supported by their alma matter being categories that lead to violence in graduate school. Appropriate ratio of coffee and milk is a lot like appropriate ratio of support and merit.
@hdrie9785 Жыл бұрын
More on talks, no math analysis to measure a and resolve problems
@invensislearning90993 жыл бұрын
If you have any questions related to the topic mention it in the comments, our experts will reply back soon. If you want to upskill yourself in the field of Quality Management, checkout out our RCA through Six Sigma Training course: bit.ly/2I1k0CA
@atablue90539 ай бұрын
pareto analysis does not fall under root cause analysis technic
@coldwarifyful Жыл бұрын
Don't waste your time on this video
@patrickhernandez9529 Жыл бұрын
I just used this video for training and realised half way through that it is very average.