Iphone Unavailable, explanation and how to fix it (Updated 2024)

If you have a Iphone running ios 17.2 or newer you might encounter this message
Basically its the same as Iphone is disabled, from here you need to wipe the device :(
If you are using a Mac Computer Follow this Guide
• Iphone Unavailable , e...
Download iTunes 12.10.11 for Windows 10 (64-bit)
support.apple....
alternatively use 3u Tools (Windows Only)
www.3u.com/
Here is a short video to help get your Iphone X , 11, 12 ,13 , 14 in to recovery mode
• How to get Iphone 12 /...
Ali Affiliate link for the QianLi IDFU Go 2
(the newer version of the device used in the video)
s.click.aliexp...
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Tools that i use frequently that are Ali-express Affiliate linked
Sunshine S-918E Heatpad: s.click.aliexp...
Previously i had a CPB Heatpad, but that died late 2022, so i am now using
The Sunshine S-918E
B7000 Frame Adhesvie: s.click.aliexp...
my go to glue for almost everything now days!
Thin Metal Pry Tool: s.click.aliexp...
Used to open ipad and remove glued back covers on phones
Heat Resistant Tape: s.click.aliexpr...
When using the heat gun near sensitive parts, its best to cover them
With this to protect them
Double Sided Black Tape: s.click.aliexpr...
The usual tape i use on most repairs, on screens
Red Clear Tape: s.click.aliexpr...
For things that need more Stick!,usually on tablet digitizers
Phone Repair Tool Kit: s.click.aliexpr...
A Similar tool kit to mine, that i use for those random screws that you dont normally see
Hakko FX 951 Clone Station: s.click.aliexp...
My Soldering Station i use, so far it has been good
Quick 861DW Hot Air Station: s.click.aliexp...
This was a purchase to learn a bit more in micro soldering
So far it has been a great purchase
Power Z USB Amp Tester: s.click.aliexp...
Advanced readouts of power draw on devices
Basic USB Amp Tester: s.click.aliexp...
A Simple Amp tester to see if your charger is actually putting out power
Black Tweezers Set: s.click.aliexp...
The Black Tweezers i use in my videos
Large Metal Pry Tool: s.click.aliexpr...
This is the same as the metal pry tool i use, different brand printed on it
Pry Tool: s.click.aliexpr...
A New Version of the pry tools
Basic Digital Microscope: s.click.aliexp...
This is the kit i purchased to do micro soldering, if you see a video
of me micro soldering it was captured on this cameras feed
Orico 120w 10 Port Charging Station: s.click.aliexpr...
The Charging station i use out the back, usually having multiple devices connected
Doesn't support Fast charging but still does a good job
One page i go to when I'm curious what new repair tools are out is:
Wozniak Store: s.click.aliexpr...

[@Loadeddd556]

After I click restore iPhone it doesn’t do nothing and now my phone is stuck in support mode

[@KarDp]

Mines too !! help

[@angelcoffman]

Same

[@c.berryrawl2096]

Please can you help with my iPhone Xmas it's locked i have forgotten my pass code and my iclould

[@rickstechrepairs]

if you don't have your icloud password you are out of luck

[@taimoorkhan8881]

My iCloud is logout from iPhone but I remember my passcode but it’s not working it’s showing IPhone unavailable for 6 hours what can I do please help me I have my personal photos there

[@AG_2010]

How can to fix mine? It's iphone 14 or 15 something? It's around that case i don't know what iphone is it because i can't open it. Can you please help?

[@rickstechrepairs]

? no enough details to help take it to a local phone or pc repair person for help

[@user-ng7vt8yg9h]

Can l downloas itunes on a windows laptop

[@rickstechrepairs]

certainly can, the link for the Windows version is in the description

[@goatelliott4742]

What should I do if it says unexpected error occurred 11

[@kenplagiatorist8711]

Its stuck on restoring iphone software any idea why?

[@mothermclean8269]

Question does the phone needs to be connected to wifi because mine isn't its a XR. The screen was broken, so it kept pressing off until it died. Replaced the screen now its saying unresponsive.

[@rickstechrepairs]

no it doesn't need to be connected to wifi

[@mindlesskitty42]

No recent backup, but are you sure data is lost if Iphone is unavailable ??

[@rickstechrepairs]

yes

[@rllyrolling]

mine becomes like that when I listen to music n walk fast. It prolly goes to that bc of the motion itself or the motion causing incorrect passwords bc it wants to b unlocked bc im listening to music. Thanks

[@rickstechrepairs]

sounds like the motion woke the screen then it would try and unlock was the screen facing in towards your leg, rather than out?

[@gathonikariuki7151]

My computer just tells me that its downloading the latest version on itunes then eventually just drops off

[@rickstechrepairs]

i think your internet speed might be too slow for it to finish

[@abrilaguilar9958]

Should i worry about the activation lock that pops up on the pc or can i stil login from my phone?

[@rickstechrepairs]

I'm not sure what you mean about activation lock on the pc

[@warrensaunders9162]

Hello this not.s a good a option and the lost date if a customer phone has no backup 3u tools will do a restore and no data is Lost I understand at time you say 3 u tools was not.s working for this model but this method is possible

[@rickstechrepairs]

is the phone is unavailable, I would consider the data on the phone to already be lost this is a full destructive reinstall of iOS , which means no data Is preserved

[@kimberleedavis3302]

I was able to get my phone in the recovery mode however, itunes is not giving restore from icloud and the phone is not pulling up. What should I do.

[@rickstechrepairs]

odd, is the pc seeing the phone when connected (when it has booted up normally)

[@fearnone6186]

Thank you, I tried a new cord and it popped up. Reset. I now have access again after 4 months. Thank you so much.

[@AugustasVitkovskij]

Itunes asks me to update ITune app to latest version but i cant find it, where i can i find latest version?

[@rickstechrepairs]

it should just pop up with a download menu within iTunes

[@ioannispro]

After turn off, and turn on, i read in my screen the message "the iphone is unavailable". I connect the phone via pc to Itunes, but nothing happens

[@rickstechrepairs]

you need to get the phone on to recovery mode, then connect to the pc

[@Bizzy-xt6uh]

every time i try it sends me to emergency mode so what do i do?

[@rickstechrepairs]

you aren't doing the button combination correctly if it try's to call emergency

[@abdillahigoran]

if u forgot your apple id

[@olamilekanoluwabukola8411]

Can this work for my11pro max Course is unavailable

[@rickstechrepairs]

yes it should

[@linustinga]

thank you soo much

[@rickstechrepairs]

your welcome

[@camswrld5693]

Thank You Brother

[@rickstechrepairs]

your welcome

[@johnmrfc1]

itunes say i need the lastest itunes but i have it ?

[@rickstechrepairs]

does it try and run the software updater?

[@zuno9535]

my iphone is unavailable, i used this but it didnt change anything. In the itunes app it didnt extract, it says Itunes is downloading the software for this iphone and will restore your ihpone when the download is complete, but my iphone is still unavailable. help me fix it pls.

[@mindlesskitty42]

hi did you fix it? If so, how

[@zuno9535]

@@mindlesskitty42 hello, i fixed it with itunes, you will need a very fast internet for it to reset

[@muhammaduthman5167]

Use the other software, I can teach you how

[@IvanAromin]

My iTunes dont read the iphone. Maybe a cable problem?

[@rickstechrepairs]

yes possibly

[@BlariX]

I have the same issue, any solution? My cable works fine just get no update

[@emileestrawn4041]

Once in recovery mode, the pc and phone still do not talk to each other. I just need the restore screen to pop up on the pc.

[@gamernickson4344]

it says my disk is full what to do

[@rickstechrepairs]

sounds like your pc is too full, delete some stuff

[@user-dv4ri4rq2l]

so what if it doesnt have an apple id @ 8:58 or you dont want to use the id anymore

[@rickstechrepairs]

you need it, without it. nothing can be done

[@GBpackersFAN10]

Can I use a chrome computer to do the iTunes thing

[@rickstechrepairs]

chromeOS no you can't

[@sougandhi7946]

My iphone is stuck on "iphone unavailable" screen with no timer. On my computer , I used Apple devices "update" option but there's no change. I remembered my password now. How can I unlock my iphone without losing data? Please help

[@rickstechrepairs]

no sorry. if you are already at iphone is unavailable, the data is already gone

[@sougandhi7946]

​@@rickstechrepairs Thanks for the reply

[@HimmyYT]

if i hold it for that long it will call 911

[@tiffanycommissiong3603]

😂😂😂😂😂