Is CustomCat Print On Demand Any Good? | 2023 Full Review & T-Shirt Unboxing

Is CustomCat the print on demand provider that you are looking for?
Not sure which POD provider to use? Don't worry.. we have done the research and today we are going over details you want to know.
We'll go through pricing, product options, shipping time, and even show you their print quality first hand....
Watch the full video now!
0:00 Start
3:09 Product Selection
4:29 Pricing
7:49 Product Personalization
13:00 Shopify App and Website
17:43 Product Quality (Unboxing)
18:49 The Smell Test
21:11 Final Thoughts
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[@ZaraDreams2Live4]

Loved the info bro. The tee shirt came out unreal. They have cool hats too. The others pod don't

[@sSynclare]

yo Kerry at some point u should consider making tier list videos on different POD companies based off different things like shirt prices/shipping/quality/customization/simplicity etc. Or at least after you feel like you've reviewed enough companies/those worth talking about. I love ur reviews and had this random thought just now, seems like u have a lot of knowledge or experience with a lot of them and if u ever run out of video ideas i feel like it could be a good series lol

[@KerryEgeler]

Great idea

[@maxwell-cole]

Thank you for this review. Very curious to see what you think. Now, I am considering using them I do think that their interface is sort of clunky, but it works, they certainly need to upgrade that I’ve heard people talk about shipping times, so I’m curious, but more so about the quality of the prince and the garments that they offer the customer.

[@ohmyads3d]

Thanks for the great info. I wonder how custom cat handle refund and return ?

[@Nadiaandherchildren]

Nice info

[@cjblackjr]

solid review, thank you...

[@KerryEgeler]

You’re very welcome!

[@dewbop2verizonnet]

I was glad that you mentioned the problem with DESIGN SIZE. What do people do when they receive a tee shirt that is way bigger than it appears for sale on their website as you mentioned? I emailed back and forth with CustomCat and sent pictures. They said they can guarantee nothing but that the design placement will be 2 to 3 inches below the shirt collar. They said nothing about the design size problem. They finally said it was their production error, and that I should re-export the particular products from Customcat's dashboard to get new SKUs because the old SKUs are causing the error. This is actually not leaving me with any assurance from CC that the same will not happen with other products of mine, and randomly, turning customers off. I am thinking a solution to this size problem may be to take each design and reduce its size and then put the smaller version on each tee shirt on my website.

[@KerryEgeler]

Thank you for this information!

[@leroifox]

Kerry, great review on CustomCat. Just a note - an important one - your Shirt School POD URL takes us to Awkward Styles instead of CustomCat.

[@KerryEgeler]

True! I changed that url later on. Good catch!

[@ou.soufyane1179]

Keep it up 👍

[@KerryEgeler]

We will

[@Elijester]

Hey kerry do u have any other recommendations on shirts with puff, embroidery and rhinestones? And where to find them ?

[@KerryEgeler]

I do not! I have never seen this or sold it

[@InstantPlayerClassic]

Apparelwin

[@stephen2A1]

An added comment. I ordered a test print from CustomCat, this white overlay is a general thing they do with any color. In addition to that, both the test print & the reprint had splotches in area where it was supposed to be printed. It's sad CC couldn't provide a quality print for me a few weeks ago even on the reprint because I'm in Indiana & since they're out of Michigan, they could get my midwest customers the product out within a week (shipping & print time). Have you done a Monster Digital, Printforia, or The Dream Junction Review? I thought you had but, I can't find it & I think it was back from either 2020 or 2019. I'm using a combination of those three right now depending on what my client orders & where they're located.

[@KerryEgeler]

I have not done a printify review yet. CC has been solid for us

[@hangloose5242]

Monster Digital is awesome!

[@dimitriroussos2523]

you are right and their quality sucks..compare same design to design, CC to Gelato to Printful or Printify??...CC's fatsest but by far worst quality

[@stephen2A1]

@@dimitriroussos2523 Printify has worked the best for me thus far for my shirts at Yankee Rebel Co.

[@leroifox]

Whare do you ship to? I'm starting up but based in Canada so I'd love to be able to find a high quality POD company that can ship to Canada and the US without crazy costs for Canadians. :)

[@afl4424]

Hi, I need to know if they have a lot of colors available to print on all the products or not?

[@KerryEgeler]

Yes

[@TheSWMTeam]

How good is the Live Chat support though?

[@KerryEgeler]

Can’t say I’ve seen the live chat

[@arjunmarwah5218]

Hey Kerry , I can't see where to purchase the premium plan in Customcat. Pls guide me.

[@KerryEgeler]

Start with the free plan and upgrade it inside your account

[@troyyarbrough]

Not sure how you got lucky with a good quality print on a shirt from Custom Cat. The ones I got (and my customers) were dull and had no "pop" at all.

[@KerryEgeler]

So sorry to hear that! I’ve hear a lot of good and bad lately

[@dimitriroussos2523]

likewise...did 100 shrts through them in a month and had 9 justifiable customer complaints...obviously refunded them all BUT CC always has an excuse...

[@dcandoll]

is economy DHL? we live in the Amazon Next Day Delivery era...DHL takes a very long time. I've ordered test products and delivery times, and DHL was not an option for me to offer my customers.

[@kayla_blink1ro8se27]

I just ordered samples from them for my buisness. The prints on my sample order have random white outlines on my design (not apart of my design), and the left chest prints are blurry. I spent $161.00 on samples. My mom has ordered through them before. I followed their instructions to make sure the prints would come out good, so I was confident my order would be okay. Unfortunately, their prints are so inconsistent. On one of my customer orders, my logo was printed off center. I am a small business owner with very little money trying to get started. I am so frustrated right now.

[@KerryEgeler]

Oh no! Here's the link to contact CustomCat for support: customcat.com/contact/

[@dnachistatrax1029]

👍🏼👍🏼

[@davecato5104]

8 or 9 days is way to long to receive a package.

[@mannyjohnson4855]

What do I do if I don't want the tag on the inside to say Custom Cat?

[@KerryEgeler]

The tag does not say customcat on any of the items

[@mannyjohnson4855]

@@KerryEgeler is there a way to put my brand on the tag?

[@mannyjohnson4855]

@@KerryEgeler or make it tag less?

[@LexCitrineTPG]

Hi Kerry. I’m a shirt school student my Facebook account was shut down in December I asked for review and was denied and your final decision. I’m new to ads and don’t even know what I did wrong bc I’m just learning and never got the chance to run any ads and I need a fb ads account. Can you advise or make a video on what to do when this happens please? I need to get my ads running ASAP to learn it and start making money.

[@shariqali9656]

My fb ad account was shut down too. I kept trying to run ads that direct to my website but fb thought my website was a dating site. Apparently you can't run ads about dating sites without permission from fb. So my ad never passed review stage and since I kept trying again and again, my fb ad account eventually suspended. Later I realized in the about section of my website I used the word 'love' and 'passionate' which was the reason the algorithm thought it was a dating website. I changed that. You can contact the Facebook people regarding your account being banned though. I dont remember how I did it, but I did contact them and thoroughly explain my situation to them. One day later my ad account was restored. Sooo.. figure out where you messed up and change it. Then contact Facebook. That's my advice. Though with the new iPhone update.. Facebook ads will cease to be as useful in my opinion. Let's see how that goes. Hope you get back your ad account.

[@LexCitrineTPG]

@@shariqali9656 thank u. I think mine was only bc of an agreement I didn’t sign bc I did not see it.

[@KerryEgeler]

Sorry to hear that. It’s very common and I am currently restricted as well. Using my wife’s account 😂 you need to make sure you have two factor authentication setup, domains verified, and basically all your setup complete. Cross the t’s and dot the i’s. I find chat support is the best way to get in contact usually if you have that option. In most cases you can get the account back, but in some cases you can’t. FB is ruthless

[@LexCitrineTPG]

@@KerryEgeler omg this is the second one they restricted not sure if I can create a third but I will try to find the chat feature

[@KerryEgeler]

@@LexCitrineTPG I wish I could be of more help. Facebook.com/accountquality is where you can see why and challenge it

[@dclipper8052]

I've ordered 10 sample shirts from Custom Cat and 2 of them are defective. One for the design being very off center and the other for parts of the design actually missing. Like the corners of a letter were broken off. 20% failure rate is pretty much an absolute no-go for trying to use them for any commercial enterprise.

[@lesliea.8897]

Which other companies have you worked with that offer the best quality?

[@dclipper8052]

@@lesliea.8897 I use NeatoPOD now. Small company, better attention to detail, great communication.

[@cliffordjordan9577]

Their printing has gone downhill, most prints are really bad now. Out of stock in almost everything they offer. Also, their “Z65” crewnecks which are just Bespoke, are absolutely awful in comparison to Gildan which is way better quality.

[@HabiburRahman-zi4td]

can you make a video on podify.app? its a cool product personalization drop shipping company

[@KerryEgeler]

I’ll check into it!