Is VOGRACE Worth It for Small Artists? ✦ Acrylic Charms Review

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It can be costly and time-consuming to look for a suitable manufacturer as a small art business, so today I wanted to review one of the manufacturers I recently purchased from. Vograce is a manufacturing company with a wide variety of fandom products, but most known for their acrylic charms and keychains. In this video I discuss my experience ordering from Vograce, and whether I think the quality of Vograce's acrylic products is worth it.
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Products from:
✦ vograce.com/
This was NOT a paid review. These products were purchased with my own funds and my opinions are my own.
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MadameBerry paints surreal portraits inspired by digital decay. After burning out and pivoting from game development to painting, she learned about how to implement healthier habits into her creative career, and wrote A Motion To Make: The Creative Productivity Workbook, available here: madameberry.co...
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[@fuzzydragons]

I've seen quite a few youtubers ordering from them and getting a few extras on top of what they order. the pins look so colourful and happy 🙂

[@madameberry]

This was a small order so I'm especially surprised I got a few extras. And thank you! 😊

[@ghouling1111]

I did so much research and everyone spoke so well of Vograce.. but I lost $500 AUD with Vograce. I waited 6 months for them to make my order and they made my charms all faulty and only gave part refund. I'm a single mother and this crushed me and I'm still struggling to move past it.

[@madameberry]

That's awful, I'm sorry you had that experience. Were you able to file a charge back with PayPal or your card, whichever you used?

[@sobble821]

Did you contact Vograce about this? Thata awful I'm so sorry :(

[@vograce]

sorry to hear that! and what is your order number, we wish we can fix the issue better.

[@coolobruh]

​@@vograceheathens

[@beanerb822]

Always use a credit card for business transactions. Most credit companies will refund the money no questions asked

[@nirellediamond]

Thank you so much for this review! I'm new to creating stickers and I'm looking into charms.... once i get the sticker part figured out. Your designs are adorable!

[@madameberry]

Stickers are a great place to start 😊 And thank you!!

[@lanny_ho]

Unfortunately Vograce is a perfect example of growing too fast and sacrificing quality because of it. They used to be great and reliable but it seems they're scaling so large now that they are becoming a hit or miss if the products will come as envisioned.

[@madameberry]

I haven't personally had a bad experience either time, but I have unfortunately heard some poor experiences.

[@KittMouri]

I ordered from them earlier this year and they got the order out to me very quickly. I think the delay last year may have been due to the Covid issue. Like you said, everything was great. The things I ordered looked great and I was very happy with how they turned out. Thanks so much for the video.

[@madameberry]

Yeah, I've ordered several times since I made this video and my orders have come much faster than that first one did.

[@zephyrdagonheart1208]

I've been actually thinking about getting their notebooks to make themed sketchbooks as the pages have a blank option! But seeing these is making me rethink. 👀

[@madameberry]

I've seen people have good luck with their notebooks. Not sure how hit and miss they are though.

[@mistakechild6666]

I love that I got a volgrace ad on this video

[@KanaeBlader]

I already order my OC Miyuki Fujisaki Arcylic Stand and it is out for delivery and I am so excited 😊

[@LiSkyFox]

Unrelated I’m not even finished with the vid, but OH MY GOD UR ART IS SO PRETTY

[@PurpleCabalos]

I believe the extras comes from bigger quantity orders, like 6+ or 10+ of a single custom design. I ordered a couple of different key chain designs and a glitter sticker from them last month and didn´t get extras but I picked the lowest quantity because I only wanted the items for myself and a few close friends to gift. I also can say that the quality is really good and the prices are cheap when you compare it to sticker mule or some others. What I did not expect was how they messed up my order design wise. I ordered two different key chain styles with two different files but they used only one file for both key chain styles. This was kinda upsetting because I didn´t order this, and I didn´t confirm this in the cut lines either. I wonder how this could happen on such a tiny order. There was not much room for flaws like that. However, I contacted the service with a proof photo and they said they would make me a new batch of the ones gone wrong. That was two weeks ago. I don´t know if they work on this and send them to me, but I hope so. If they are smart and want to save themself some costs, they put them together with my second bigger order which is in the progress still. And I hope that there won´t be any file fails again because it is kinda bad when you expect one file to be used and you get that thing with a completely different picture on it. But I have seen some other people's reviews here, too and they also said they had some key chains missing or something. My advice to them would be to get some staff for end control checking.

[@madameberry]

Yeah I've heard people getting partially missing orders/designs too. It seems a bit like rolling the dice to see if anything will go wrong. I hope they don't expand themselves out of business like some manufacturers I've seen. Crossing my fingers for you and your order!

[@PurpleCabalos]

@@madameberry Thank you. Today I got an email from them with pictures of my finished order. I asume it happened because some of my items are a minimum of 10 per design. On my smaller order, I didn´t see any photos of the finished key chains. But for this one they did everything correctly, so the stuff should be complete this time. I now just wonder if I get my missing key chains, too because since some weeks, I have not heard back from the other person who was the case manager of my first order. They just confirmed that they will reproduce them with the correct picture.

[@madameberry]

Hmm. Maybe email this second person about it, since they seem more responsive.

[@PurpleCabalos]

@@madameberry Oh, it's all good by now. Today my corrected keychains arrived and they are really lovely. My second order is already on it's way too. It should arrive in the next few weeks.

[@vograce]

sorry for this trouble, and are you satisfied with the items you receive? And sometimes, your rep will busy and miss your email, you can contact us on any social channel, you can get a quick reply. And thanks for your feedback, we will improve our service.

[@IAteMyMicrowave_DontAsk]

This was mega helpful, and love your style! might buy some stuff from you

[@butterboykai6865]

my keychains were wonderful, but for some off reason. when i ordered 2 seperate types of pins- i got one of them and had to ask them for the other 2 i ordered :( luckily i did get them! it just took longer than what i wouldve wished for.

[@ivettoTV]

great and informative video! thank you ! maybe its time to order from them hahaha ✨🌸💗

[@PhoenixTV109]

This is really cool, I’m thinking of ordering from there!

[@coleslaw8493]

vograce hasnt been bad for me but i feel like you need to be specific with them if you want something specifically done? their stickers are very good though....the shipping times are pretty long but i quite enjoy what ive ordered from them.

[@madameberry]

I've heard poor things about their washi tape and some other products, but they rarely seem to go wrong with their acrylic stuff.

[@xosamreen]

do you have to pay for custom duty charges since they are imported from china?

[@coleslaw8493]

@@xosamreen I haven’t paid any customs yet but shipping is like $20 though even for small orders

[@xosamreen]

@@coleslaw8493 oh! thank you for answering.

[@endlessrats]

Thank you for this review, very helpful!

[@hikariiia8887]

thank you for your review, I really want to try to order some charms to see how they could come out with my art style and I'm scared of the result so it helps me to stress down a bit ahah, I heard about trouble in the shipping and customs fees I'm more scared of that now :] I have trouble to find which size I need to put my image when I upload my design, I use to work on pretty big canvas because I like to work on my drawing like painting, but I don't know If I need to resize my file or just put it with the orginal size like 2500"x2500" ?

[@madameberry]

It depends on how big the charm you want is. I usually give them a file that's a bit bigger in centimeters than the charm I want, and it's important for it to be at 300 dpi.

[@catherinezhang8762]

Thank you for the insightful video! I was wondering if vograce could lump similar sized charm orders that weren’t of the same shape, sorta like what you did with the pill pins. Would lumping work even if the multiple designs weren’t all pill shaped?

[@madameberry]

Yes, as long as they're the same size and technique (like, whether the charm has epoxy, holo, etc) and I think the same clasp. I've lumped differently shaped keychains like that before.

[@suppie8106]

Thank you for this insightful video! I heard that vograce charms with epoxy coating tend to yellow over time due to uv rays of sunlight. Have you noticed that with your charms at all?

[@madameberry]

I've heard that as well but I haven't noticed it so far.

[@suppie8106]

@@madameberry Thanks for the reply! that is good to hear maybe they have improved the epoxy quality! ^^ sadly some of my older charms from previous years did yellow so try to avoid putting them in direct sunlight for long periods of time.

[@madameberry]

I think that's a good idea for epoxied items in general.

[@bea2545]

Legit question, what would be the version of Vograce in Europe? Me and a friend of mine were thinking about starting to get our designs on acrylic keychains, prints, stickers and that stuff, starting our own small business. But we are quite struggling to find a store to do that, or one that isnt extremelly expensive, aside from Stickermule, does anyone have any suggestions?

[@madameberry]

Vograce is a company located in China that ships worldwide, but if you want an actual company in Europe, I think Zap Creatives is in Europe.

[@fumikaharu2902]

I personally haven't used it but I know a lot of local artists that use Pawprint merch (they're Spain located) to make keychains (acrylic and wooden), they also offer textile products, mugs etc, hope that helps!

[@Mariposa-rgb]

I ordered a few samples and although my files were at 300dpi, the print resolution of the charms looked dotted. Not sure how to explain it, but looked like if you compare a photography next to an image printed in regular home printed, the colors with home print will look dotted vs the photo paper which tends to look all solid and smooth. I hope it makes sense, but did yours look like that?

[@madameberry]

They look like that if I hold them 2 inches from my face, but nobody looks at them like that and they look fine from a reasonable distance

[@Mariposa-rgb]

@@madameberry thank you! That’s a detail I couldn’t find anywhere so I was wondering if it was just mine or I had done something wrong with the file. Thanks for replying!

[@artofroma]

vograce's quality is amazing, but their shipping to my place is so high....

[@madameberry]

Yeah, overseas shipping is always so expensive 😔

[@melaniegirard3502]

Is the print resolution/image sharpness good with Vograce? I ordered custom acrylic pins from a place here in Canada and I’m disappointed with the image quality…. The image looks pixelated even though I provided a vectorial image :/

[@madameberry]

I haven't had any problems. I always send my files at 300 dpi. Perhaps the vector exported wrong somehow when they sent it to print. Did you get a digital proof, and how did that look?

[@nbf.destinyy5335]

You mentioned bulk ordering and having different designs (the pill designs) and i just want to know what was the process of you bulk ordering? Like what did u say/ what did you send in? did you just type that you wanted a certain amount charms made for each design or did you word it differently??

[@madameberry]

Yes, I placed the order for the total amount and then sent an email with all of my image files and how much of each I wanted made. The file name also follows a particular format where I included "5pc" to indicate that I wanted 5 of that design. I believe this only works when the pins are the same size, as pricing changes depending on size. Also ask for digital proofs, as this will tell you that they've done it correctly.

[@nbf.destinyy5335]

@@madameberry omg thank you this is super helpful :D!!!

[@astral_shooting]

I was really excited to buy some acrylic keychains from them but im broke and use parents money bc im still too young to get a job, it's expensive for sure 😞

[@altiaxi_]

ive really been wanting to make some personal custom keychains like this, these look really nice in quality! i want to order some, should i keep sone things in mind if i do?

[@madameberry]

Mostly just making sure your art is a good resolution (300dpi at whatever size you want it printed). Ask for digital proofs, and they'll send you a file with the cut line (the shape of the final keychain) and make sure it's correct and the hole is where you want it to be.

[@altiaxi_]

@@madameberry thank you so much! i've been collecting information on what i should try to do when i order them, so this'll help a lot

[@madameberry]

if you're going with this manufacturer specifically, keep in mind that they have long wait times. They also have a discord server for discussion, which I found helpful while I was ordering.

[@altiaxi_]

im in the server too, asked some questions! it is very helpful, and i'll keep in mind that the wait times can be long

[@lanny_ho]

I spy an Oniberri in the back!

[@madameberry]

Yessss I had to have one the instant she announced them haha

[@user-sk3dk7gp2b]

Hi! I just watch your video, do you know where i can order hard enamel pins?

[@madameberry]

I don't know, honestly. I'm looking for a manufacturer for enamel pins myself 😅

[@xosamreen]

do you have to pay for custom duty charges since they are imported from china?

[@madameberry]

I haven't had to, but I'm not sure if that's a universal experience.

[@luciauwu8808]

Hi! I just wanted to ask: did you send your designs in RGB colour mode or in CMYK??

[@madameberry]

RGB if I remember correctly. Possibly sRGB, which is a little more accurate. To be honest I just used the program default, which is one of those two.

[@IndieHorrorEnthusiast]

@@madameberry Hello! I just checked in some of their acrylic products out of curiosity and it seems that they print with CMYK standard. Maybe the reason some your colours didn't turn out exactly how you wanted is because you drew your pieces in RGB?

[@madameberry]

It's possible 😅 I may have been mixing their guidelines up with another manufacturer when I sent my items and sent them the wrong format.

[@LHAFF]

Plssss help I made charms that have very bright colors very close to yours and I want to order from vograce. But the files have to be CMYK which made my art look bland! How did you keep yours so bright ? Help >.

[@madameberry]

I just submitted RGB files, so I'm not sure why you need to submit CMYK. Though some colors will still shift if you submit RGB, like the green ones I pointed out in my video.

[@LHAFF]

@@madameberry ok thank you sm!

[@BarKeegan]

Any customs charges on import?

[@madameberry]

I didn't get any but that might not always be the case. Might depend on where you live or what you bought.

[@WinSJ007]

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