It's been an UP and DOWN week...

[@ianhawkins4855]

not checking a AI description from the ebay app was asking for trouble

[@MasterofPieces]

Yep lesson learnt there

[@ABLReselling]

Great to catch up with you at the summit mate

[@jezlufc1842]

Hi Ian, great vid again. Hope you don't mind me asking but what level of shop are you & what are the biggest benefits? Getting charged on every sting that renews really hurts my profits atm

[@wymblue]

Great video again. Really good to see an honest round up of the highs and lows of ebay selling. Looking forward to seeing what the AI description of the Playboy game comes up with if you ever list it! 😂

[@alanranger3208]

I had a similar situation re feedback not realizing your are sending to the buyer they refused to remove the feedback. I ended up contacting customer services who pointed me in the direction of the appeal form which I did win, what i find strange why would Ebay think that if you contact a buyer who is unhappy with what they have purchased begging to remove Negative Feedback they are going to.If it was me i would just ignore the request.

[@angelaclarke5222]

Great vid Ian sorry you’re having trouble at the moment with crazy people. Anyway can I ask how you know how long something has been on FB market place? Is there a setting I’m missing? Thanks

[@ABLReselling]

Top book tip for you. Dr Who books by the publisher Target ;)

[@dreamsreselling7215]

I had a situation last week where messages one after another came flying in my inbox , about a tee shirt i sold that was deemed to be fake. What really baffled me is the code all checked out ok when i sourced it and i double checked before listing it. In the end I refunded him his tenner back and took the loss . I don’t use the Al description its very long winded paragraph of unnecessary information, same as RRP prices in Titles and Desc i never do that either . 😊👍🏻all personal choice of course.

[@MasterofPieces]

Sometimes it's easier to just avoid the hassle. Yeah not sure what value the AI description actually adds either

[@dreamsreselling7215]

@@MasterofPieces Just to put it in context it’s a bundle of toy cars , and the chap kicks off like that and acts like the world is coming to an end 😂 Great vid mate hope you have a great weekend.

[@maidenengland2]

I sold a dress on eBay recently and the buyer messaged me saying the sleeves were stretched out, I knew they were not so asked for a photo but never heard back.

[@jakedell1315]

I did the same thing with the buyer feedback revision thing 😅

[@Neo_Player]

What a deal on the psp, and definitely the right call to keep it, especially boxed and a less common colour. Great vids!

[@StevenBrown-w2w]

Top video from a Top bloke.have a good weekend at the summit.

[@MasterofPieces]

Cheers appreciate that :). Summit should be fun!!

[@WelshPokePicker]

I've been doing well on some days but recently noticed it has gone quite and I've must of sent like 7 offers and no catch, some awesome finds there Ian and it's always worth having a nose through the books and amazing video like always mate. I'm hoping to do some filming next week before the Cardiff Card Show video need to mention eBay sales and recent Pokémon eBay pickups.

[@shipsandsharks]

Ahhh!! Was at this big Tesco picking up some groceries this evening with my two girls! Yay for North Cardiff. Also, Hapus in Llandaff North just got bigger! Walked by but they weren't quite ready to open yet.

[@MasterofPieces]

Yyeesssss big tescos!!! Yeah saw that one was getting bigger. Was closed on Wednesday so couldn't pop in

[@Jackson87safc]

My sales have dropped since Xmas mate, i list regularly, I reduce prices but nowt has been helping lately

[@Gareth769]

nice vid mate - it was me that bought the pony and the k/o tf. Cheers for them!

[@ruudvanbrown]

Must be something in the water. I've had a buyer accusing me of selling him a fake coat and demanding a full immediate refund. Despite the fact that I told him I had brought it brand new from a shop (the item still has the tags on) he still keeps telling me that it's fake. Advised him to issue a return request via EBay and will refund him once I get it back and haven't heard from him since.

[@MasterofPieces]

Ha thats mad!!

[@dreamsreselling7215]

Trying it on that buyer angling for a partial refund . I expect he/she started rambling on saying they know there clothing and are experts …. your wrong all that kind of stuff 😳. Some buyers hey absolute cretins

[@foldemort8335]

Hahaha mate I also made the same mistake with the eBay revision thinking it went to eBay rather than the buyer 😂 I went in proper two footed on him too haha

[@jamescareford6250]

Its such a shame. I got a negative because royal mail lost the item even tho i gave a full refund. ebay refused to remove the feedback crazy. love the content :)

[@Typicallyblisss]

Any eBay issues I always have this saved ready to paste. Works a treat: “I would also really appreciate if you would consider not leaving neutral / negative feedback as I was unaware of the fault. I will also be sure to leave you positive feedback as well for being so understanding.”

[@Typicallyblisss]

Obviously change wording if needed.

[@SimplyReselling]

Buzzing to see you again Ian! 1 more day!

[@JLL-Trading23]

I got 4 neutrals in 1 week last year 🤔 sure there was something in the air, great vid as always 😀

[@WalkingWithU]

Can’t wait to start reselling when I move back to the uk one day

[@AlexResells]

Great pick up with the PSP awesome colour

[@gentlemanofgames]

Why would you think the feedback would fo to the buyer if ebay didnt say that 😅 i would hve done the same message style, live and learn... funny though buyer must have thought WTF is this 😂😂

[@MasterofPieces]

😂😂 I felt like such a fool... if I had a message like that I'd think I'd lost the plot

[@fatboy7276]

had the negative and neautral feedbacks this month after years of neither seems like really picky buyers or people that are hunting for partial refunds for no reason

[@Stockportseller]

A tough few days for you. anyway Easter coming up - and hopefully sales will get better cheers C

[@mattd5073]

What a pick up that PSP was 🤩. Great stuff buddy 👍

[@markwilliams2598]

I had a message the other day from someone asking for a pic of the authors signature on a book because eBay’s AI said it was signed, I got lucky someone messaged before it sold 😂 gotta keep my eyes open using that from now on 😂

[@MasterofPieces]

😂😂 amazing. Good to know people actually read the description tho

[@markwilliams2598]

@@MasterofPieces that’s true and it makes a change 😂😂

[@Panzer-xi5uj]

Great video Ian shame about the negative 😢have a great weekend 👍

[@OGDuffy]

Great vid as always matey 😉🍺 As for the negative feedback… I think people are generally angry in life and looking to offset it in anyway they can…. Which for you unfortunately is their EBay !!!!😀 Strange times matey but keep at it !!!!! You so got this 😎🍺

[@rebeccapearson3846]

Sales have been terrible but they also been messing about again with the site 😢

[@MatthewMills.]

I’d give the AI tool a miss in the future. You’re asking for trouble letting that write descriptions for you.

[@NICKYG2X3.]

could you do me a favour and in your next video show me the analogue on yours the controller bit? i have one here and im not sure if mine is loose or broke? or if they are meant to be like that cheers

[@TheCardiganR]

I got negative feedback on a Swansea City hoodie that went to the USA. The buyer didnt like the drawstrings on the hood. There wasnt actually anything wrong with them and they were in the pictures. Some people are just arseholes. I messaged him calling him a winker and felt better about it. 😅

[@cliffbone3430]

I only sell sealed Jigsaws now as I have had the same problem in the past make sure you make a reply to the negative feedback as I have had one recently like you no negatives for over 12 months and then one out of the blue with no contact Great video hope you get your negative removed, our sales have been down as well suspect there has been an issue on Ebay

[@ianhawkins4855]

i don't touch used jigsaws. too much hassle. and to be honest a 4000 piece used jigsaw would be my idea of hell!!

[@MasterofPieces]

Yeah I'm going to skip on pre owned jigsaw from now on too... unless they look fun to do

[@gonnaw1n]

I will just say if you have a negative/neutral feedback case that you have given a full refund, you can speak to ebay and they will remove it as you had dealt with the buyers issues so there is no reason to leave any kind of poor feedback at all. I think the first one as well shouldn't really stand, the item works and if it doesn't they can just return the item.

[@Wayoutofdate]

That’s it a shamrock bro, it’s a four leaf clover 😂

[@stephenkirkman8096]

Great content again, mate. i rember red faction great game. The issue with negativity on E Bay affordability wants something for nothing or free, especially in this day and age

[@MasterofPieces]

I do tend to price things based on condition... its when people want to buy top notch for battered prices

[@OldManRocketLeague]

I've had a super strange and awkward week, glad it's not just me. Maybe there's some more scam videos going around on Tik-Tok.

[@MasterofPieces]

Yeha it's been a wierd one for sure

[@Planet_Passey]

There's definitely something in the eBay pond as it's too much of a coincidence lots of people are saying their sales are down. People are definitely more agitated in this day and age too and can be quick to leave unjust feedback without fully understanding the situation. That being said, these AI descriptions are absolutely diabolical and I will actively avoid any listing that uses them! 😂The poetic license the "intelligence" uses cannot be disputed, but Dylan Thomas would not have approved!

[@shaunscaddan8168]

Good old British weather m8 cool video

[@MasterofPieces]

I got soaked

[@kevinhodgson3565]

Great video. I ebay like that sometimes pal

[@MasterofPieces]

Nice one kev

[@gavlar1977]

I fell foul of the AI feature myself & I wouldn’t use it again. The AI bot plays jazz with the truth😂🙈

[@MasterofPieces]

I'm interested to know where it gets its info from tho

[@The-Loopy-Luke]

2 things that is killing ebay: 1. Sellers unable to leave negative feedback 2. No consequences for scammers and refund surfers

[@gonnaw1n]

You can leave reports for buyers and ebay do take actions occasionally to bad buyers

[@JBreezy1]

Sounds a lot like my ebay. Many other resellers also saying the same... great vid tho keep it up.

[@seanboylan4138]

I am sick of the item not received cases royal mail are not scanning parcels at the door so ebay make you refund them before you can make a lost parcel claim its qrong really

[@seanboylan4138]

Wrong

[@lindastark8033]

I see you are a fellow ren fan

[@mrbigmel3]

had the same ian , slow sales and some awkard customers 0)

[@davidszucs2158]

Man that t25 used to kill me 😂

[@MasterofPieces]

Brutal!! The diet plan was shocking too

[@davidszucs2158]

😂 I found the stretch session which you'd think would be easier the hardest.never again 😂

[@alfafan164]

I've got two negative feedbacks off the same buyer who was using two different accounts to try and buy a hi fi mini disc off me ....I didn't want to post to him because hes in the Highlands of Scotland i didn't know that till he won it so i msgd him and explained id only charged post to normal postage areas and id said on my listing i would not post abroad or Highlands or Ireland due to post costs ....he was downright rude saying i shouldnt be on ebay if i didnt want to sell stuff. So I cancelled his order re funded him ....and re listed my item stating again no Highlands.....and got a bid ....with a bit of detective work I saw it was same buyer so I blocked him bidding ....so he's left me FB negative 😡 eBay won't do anything about it huh

[@MasterofPieces]

That's really frustrating that!!

[@xspudx1032]

🍺👍🏻

[@accessarea6]

I stopped using the AI got me into trouble once,not worth using

[@MarketManMike]

I stopped using AI description, just because it seemed too long for me. If I was a buyer I probably wouldn’t read the long message it displays, too Much irrelevant info. Gone back to basics and just the title, any flaws if any and state to check images for condition. It worked for years so I thought carry on as previous

[@StevenBrown-w2w]

1st

[@MasterofPieces]

Yep first today Steven. #winner 🏆