ITIL® Best Practices

[@geovannabejar9191]

It's FABULOUS! I couldn't have asked for more. This is the best video presentation I have ever seen. Professional, passionate, concise, humorous.. I have watched it at least five times!! Hitesh, thank you for your wonderful video. You are a master presenter! Thank you for bringing and sharing your passion, enthusiasm, insights, and experience with all of us. Excellent presentation which helps to explain ITIL. The combination of visuals and narratives are amazing! Thanks for the creativity and for the time taken to produce this video and sharing it on youtube. I am sure that people will talk about this presentation - one of the best in KZbin - Well done! Bravo! Geovanna Bejar - United Nations World Food Programme

[@soolaax]

Thanks for the graphical comparative examples that you used. You introductory presentation simplifies the purpose of ITIL. Good work!

[@dongconrad]

This is very brief and amazing..

[@kylegwtodd]

Hi,Help here, has anyone got any examples of Real-life Leading metrics? I am struggling to get the difference between leading and trailing? Thanks all

[@socceraswelikeit-themanutd1243]

loved it , needs to be my new fellow brit Teacher lol