ITIL Incident management - Made it easy. Contact no : 9591611088, Location : India, Bangalore

Guys i have made a video on Change Management.
• Change Management: Mad...

[@getintoitwithsyedahmed]

Problem Management series is out now! kzbin.info/aero/PLTl9DVeTgbWeRJI2Wz32SB32ZIM9TEI-v

[@mithunification]

Hi Syed , I was able to get a job after watching your video. You just gave life to our family 🙏

[@getintoitwithsyedahmed]

That Means a lot to me. Thank you for watching

[@briyasvlog5818]

I have an interview on Tuesday hope I would be able to clear

[@briyasvlog5818]

I have also cleared my interview n joined as a change manager Thanks 🙏❤️

[@shubhamhasija4162]

hello bro .

[@getintoitwithsyedahmed]

@@briyasvlog5818 congratulations and all the very best.

[@U.S.ArmyVeteran]

WOW! I have actually had to participate in major incident calls but didn't have a clue as to the process. You have made this very clear to me! I was always nervous on the calls because I didn't understand the process. I was always intimidated when I had to jump on those calls. Thanks to you, I now know the process and where I would function within that butterfly effect. Thank you!

[@getintoitwithsyedahmed]

Glad to hear……

[@gauravmittal911]

Hey Syed Bro, i have been exploring so many videos on ITSM/ITIL on YT & must say the zeal, clarity and passion with which you explained the nitty gritties of IM in your video is just fantastic. I myself have been working in IT industry since almost 17yrs and still continue to thrive for better roles in this ever growing industry. I am trying to look for SIAM roles now so hope you will make some videos on that subject. Keep up the awesome work going, god bless ya mate...!!

[@beastmasterbg]

Can I ask as I just started in IT. How are the clients like. Are they constantly angry anxious, how do you put a timeframe for every incident. Is it stressful all day

[@pramodmore5619]

This helped me in my interview for incident management...i really appreciate your efforts...thank you

[@muradchoudhury]

I am planning to set up Service Desk at my organization. Your presentation is very articulating and easy to follow. Thank you very much for sharing your experience. Keep making more videos like this which will help lot of folks. Best of luck!

[@getintoitwithsyedahmed]

More videos coming this week, subscribe to stay tuned

[@talwindersingh3721]

Thanks Syed, this video made me finally make a move, MIM now😊

[@srinathreddy7887]

Excellent, Professional and very simple n easy to understand. Great work, Thanks

[@parulmishra4918]

You have thorough knowledge...You are the best in explaining things...keep telling more...please explain SLAs also...

[@queenieguils9444]

This video is fantastic. This actually helped a lot to explain how things are going on in incident management. I hope you create more educational videos about incident management. Thanks.

[@getintoitwithsyedahmed]

More videos on those topics coming this week, subscribe to stay tuned

[@simonchau9124]

Thank you for sharing the real-life incident management and the role of an incident manager to handle the incident recovery situation in the most effective way. Thank you again. Awesome indeed.

[@AbhinavMittal-f5n]

Your communication is very clear and articulation very easy to understand. Great session, will look forward to more.

[@getintoitwithsyedahmed]

More videos on those topics coming this week, subscribe to stay tuned

[@zackone6829]

Wow, thank you Sir, so much knowledge backed by your experience, the butterfly model can become a Phd topic. Thank you. I hope all is good with you. God bless you and those you love.

[@rohitdhruti771]

Very nicely explained and in depth.. If possible, please post a vid on Change Management (ITIL V3). Keep up the good work.

[@divyaumayaal2632]

thank you very much syed for your clear explanation. Nobody has explained the process flow with such clarity other than you. i expect you to do more videos on Impact Assessment, problem management and Risk management. your videos helped me a lot. thanking you from the heart.

[@struggleastransmen3133]

Understood, thanks for such a simple and knowledable vedio.

[@saregamah1358]

Detailed yet precise...

[@krishnakumarn7730]

Nice video, you gave practical inputs and real time scenario in Incident Management process. As a Windows admin, i understand communication is the key in Bridge calls. Updating the incident logs with our findings and next course of action are essential to avoid escalation.

[@anujdagar4898]

I liked the way you explained the topic. Thank you.

[@tanushreenandi3340]

Very simply explained. Great, thanks

[@ashwitha.h3875]

Hi Syed, Thank you for this video. Could you please share a video on Interview questions for Incident Management

[@ManojKumar-ff4zv]

Hi ashwitha do you have any interview questions on incident management...

[@vijim9436]

Thank you so much. It’s pretty clear about IM and MI now👍..

[@getintoitwithsyedahmed]

Vijibe 95 Thank you for watching. Good luck !

[@srinadkothoju6143]

The best explanation I ever saw on ITIL!! Brilliant video and nice transitions....I would love to see more of your videos out there!! Thank you and Good job!

[@getintoitwithsyedahmed]

More videos are being uploaded this week, subscribe to stay tuned

[@shwetajha1401]

Best video in my lifetime,it was so easy to understand the concepts

[@prashanthkumarpg387]

Superbly explained. Thank you sir.

[@ayonroy6218]

Good Video. Explained the activities that is needed in production.

[@shilpisinha1729]

fantastic explanation,thanks a lot

[@shilpisinha1729]

Syed if you can also prepare a video on problem management, that would be great 😊

[@victoryboy2576]

Sir u have very good teaching skills as many people don't possess thank you for making this video and helped us in understanding with deep learning and can u please explain what is priority & severity and it's difference ...

[@getintoitwithsyedahmed]

Thank you, more videos will be uploaded this week, subscribe to stay tuned

[@himanshusharma-sl7ij]

@Sayed Ahmed , this was awesome bro, thank you for your work

[@getintoitwithsyedahmed]

More videos coming this week, subscribe to stay tuned

[@Induchappadi]

Thank you so much. Your explanation helped me to crack the interview.

[@myyoutube7198]

have u cler mam

[@Induchappadi]

@@myyoutube7198 yes.

[@anthonyraj26]

Hi bro you are amazing, very detailed, informative and easy to understand, thank you so much. I was searching ITIL and Management, but none of them comes to close to your explanation.. Once again, Thank you so much and expect more from you. Cheers

[@avinashchanamalla9644]

Awesome,,,,,,its clear and helpfull

[@ruthravel4465]

Hi Syed, I am really grateful to you After watching this video I cracked MIM interview at my first try Explained real time scenarios more clearly

[@pandurang04]

very well explained in easy words..thank you

[@pragyabhagat2227]

You have been superb 😊 Very clearly explained.

[@mattbartosik7618]

Thank you for the video, one of the best out there in regards to Incident Management, do you have any other videos except the 2 you've already made, i would love to hear more od your topics and explanations

[@getintoitwithsyedahmed]

More videos are being uploaded this week, subscribe to stay tuned

[@iftekhardxb]

Good work 👍👍👍

[@balamurugant.t]

Very well explained and it's a precious video for beginners.

[@devart321]

It is really informative.. Thanks for uploading this video

[@AliMohammad-vz5iy]

Watched your videos without pause, awesome tutorial ❤

[@prachuprongs]

Great job Syed. I learnt a lot from this 1 hr long video. Thank you.

[@vjsolaris]

Simply superb, Syed. This video is amazing and you have explained so clearly that anyone can understand. I have subscribed to your channel today and i am very sure i am not going to waste any of my time watching your videos. Sharing knowledge is the biggest thing that someone can give and you are one of the the best at it i have seen. God bless you!!

[@getintoitwithsyedahmed]

Thank you so much for your well wishes, I will be uploading more videos soon, so stay tuned.

[@MrAnaskhan37]

Thank you so much Syed, excellent informative video.

[@getintoitwithsyedahmed]

Thanks for watching!

[@SuperNaveenutube]

Wow, nicely explained...thank you

[@sushilbagul6527]

Hi syed thank you for this video ..its worth full to watch and helps to implement in MIM profile ..

[@shafiqkhan5687]

Brilliant efforts, explained really well point to point

[@vagdeviranganath6691]

Thnks for the Vedio.....its very helpful....request you to do more vedios related chsmge n problem....also about new ITIL V4 versions... please

[@getintoitwithsyedahmed]

Vagdevi Ranganath , I have made a video on change management, do check it out.

[@jaimeancheta5452]

Also hope you can come up with a Pro active problem management video - step by step how to. Thanks 😉

[@getintoitwithsyedahmed]

More videos on those topics coming this week, subscribe to stay tuned

[@sureshmadurai5044]

Very nice explanation . Now understand very easily. Thanks

[@risav4u]

Very good articulation, keep it up

[@snehawaghmare4776]

Awesome... it is really helpful.... Thanks alot.

[@deepaktube4554]

Thank you Syed .. it was informative and to the point .

[@madhavinathan8251]

Hello can you please make a video on problem management. IM and CM videos were excellent

[@getintoitwithsyedahmed]

Will make that shortly

[@anugalaxytk4689]

Thank you. This was really helpful. Waiting for more videos

[@getintoitwithsyedahmed]

Anugalaxy tk there is a new video on change management . Pls check it out

[@andersonsaugusto]

This is incredible! Congrats! Amazing! Hope to see more from you!

[@DeepakYadav-gw3vz]

waiting for your video on Problem Management

[@sohailsayed479]

Very informative bro thanks.... waiting for your next video

[@getintoitwithsyedahmed]

More videos are being uploaded this week, subscribe to stay tuned

[@poojathakur9399]

Kudos! Really very informative one. Would like to see more videos about ITIL process in detail.

[@kavithaashiv3391]

thanks a lot!!!, please upload more

[@getintoitwithsyedahmed]

kavithaa shiv check out for change management

[@anjala327]

Thank you for the video.. but pls post more videos ....

[@getintoitwithsyedahmed]

More videos coming soon, subscribe to stay tuned

[@thatchayaniveeramani8190]

very easy explanation sir

[@getintoitwithsyedahmed]

thatcha yani Thank you !

[@0binary1]

Very well explained! 👍🏼

[@akramullah6909]

Can u please make videos on ITIL 4. superb explanation... very good indeed

[@getintoitwithsyedahmed]

More videos are being uploaded this week, subscribe to stay tuned

[@vijaykumarkulkarni5290]

Hi Sir Good effort to provide us with all the required information about ITIL foundation... please try to make a video on problem management and change management....

[@getintoitwithsyedahmed]

Hi Vijay, I shall soon do it. I am just not getting enough time.

[@romps89]

Hi Syed, you are awesome man.. Please upload more videos....

[@getintoitwithsyedahmed]

More videos on coming this week, subscribe to stay tuned

[@junkingjunking8477]

Great articulation. Please keep it up.

[@farhansh07]

It really helps in understanding the ITSM and work flow.. Please do some more videos

[@getintoitwithsyedahmed]

More videos coming this week, subscribe to stay tuned

[@pragyabhagat2227]

Very informative video. Keep up the good work 😊

[@marion8264]

Thank you very much for the video 😊❤️

[@aamermohammed9149]

very well explained.

[@davidpeterson486]

Hi Syed, the butterfly effect is from a movie called The Butterfly Effect from 2004 where as small events in the past cause huge upheaval in the current. It's a great movie to understand everything affects everything especially in IT.

[@getintoitwithsyedahmed]

Absolutely . Hence the reason of making this video on butterfly. So MIMS can ask a basic question to each technology about any changes in their environment that has attributed to the incident caused.

[@shreyas.shetty9694]

The tips shared was very insightful :)

[@payalbesekar8]

Thankss dude...it is really beneficial

[@getintoitwithsyedahmed]

payal Besekar Thanks. Glad it helped.

[@ZahidKhanwriter]

Great knowledgeable, share more videos on ITIL or ITSM

[@EveLongo]

Hi Syed, this video is very informative unlike other incident management video. Can you plz make another video of problem management and its life cycle. Really need this one...Thank You!

[@getintoitwithsyedahmed]

Thanks Eva, Please Watch the video on change management.

[@getintoitwithsyedahmed]

Ill shortly make a video on Problem Management.

[@EveLongo]

@@getintoitwithsyedahmed I did Watched ur change management video already....... Along with incident management video...... Gud one👍

[@vikramkalra3760]

Well Explained!!!!

[@safiyafardeen2308]

It was very helpful Sayed! Appreciated

[@cyrilglavdinprabu9566]

Excellent❤

[@FaisalBeabo]

Thank you ... Awesome... When can we expect the video on Problem Management?

[@rajponn2724]

Well done

[@socceraswelikeit-themanutd1243]

GREAT STUFF LOVED IT

[@eselpopotkelilay]

Thank you :) Very helpful and informative :)

[@cyclingmonkey]

Can A non IT guy do ITIL incident management to boost his career

[@getintoitwithsyedahmed]

@@cyclingmonkey yes

[@getintoitwithsyedahmed]

@@cyclingmonkey 9591611088

[@greenwayshydroponicspune2595]

one question, in butter fly what order should be of the terms summarization execution and validation.

[@rongalalakshmankumar9557]

Sir, Please do more videos on ITIL concepts.

[@getintoitwithsyedahmed]

More videos on those topics coming this week, subscribe to stay tuned

[@monicabehera4940]

This video is very effective. Could you please make a video on problem management

[@getintoitwithsyedahmed]

More videos on that topic coming this week, subscribe to stay tuned

[@sweetya8236]

Bro, may you please create a video about Problem Management - Made it easy

[@getintoitwithsyedahmed]

Coming this week, subscribe to stay tuned

[@ashagajjala9668]

Hi, video is very helpful can you plz make a video on Service Catalog.

[@pumpking494]

very informative ..

[@niharikaneha9207]

Loved it! Thank you so much!

[@gayathriraikar2248]

Very helpful 👍

[@TheAbhinav1001]

Very nice well described session. Can u tell me what is an Incident Lifecycle ? Lifecycle of an Incident , Problem and Change. I have been asked in Intervew but failed to answer.

[@sonalsinghalddn]

Creation of incident,in progress,on hold,resume,resolved then closed,

[@TheAbhinav1001]

@@sonalsinghalddn thank you

[@mohammadanees323]

Hi, could you please describe the difference between ticket and incident.I mean what is ticket in ITIL

[@getintoitwithsyedahmed]

Hi Anees, Ticket is nothing but a record that you document it on the tool. Any incident, Problem and change will have Tickets raised to be worked upon. At the end of Month/Quarter/year stats can be shown of how many incident tickets priority wise and Problem/Change tickets have been worked by Service Management team. Hope its clear. There will be different tools for Ticketing system like TSM / Service Now/ Siebel/ One View etc...

[@getintoitwithsyedahmed]

There is change management video out there. Check it out

[@abdultayeb8891]

10/10

[@yashrana2009]

Thank you brother you have done great efforts..Very helpful... Do Share you mail will connect with you.

[@getintoitwithsyedahmed]

Yash Rana Thank you ! Connect with me on linkedin at [e-mail]

[@prabhatmorye7944]

Syed, the video is in-depth and understandable for any newcomer. I'm glad to see someone trying something different in a practical manner instead of using old charts and diagrams. Keep it up, bro. Thanks a lot.

[@ZahidKhanwriter]

Great knowledgeable, share more videos on ITIL or ITSM

[@getintoitwithsyedahmed]

More videos on those topics coming this week, subscribe to stay tuned

[@RaviShankar-jg6ns]

Hello sayed, please make a video on scenario based MI you handled and how that MI restored.

[@omgvswtf5551]

Request you to make full course video for ITIL part by part in your channel as It can help us to get some good informative material and grow your channel as well. 🤘

[@getintoitwithsyedahmed]

More videos on those topics coming this week, subscribe to stay tuned

[@onlinesaidasa9105]

Namaste ITSM is a very broad field and some of the popular frameworks are a) ITIL 4.0 b) MOF 4.0 c) COBIT 2019 d) TOGAF 10 th Edition e) FITSM f) Lean IT g) SRE Any individual who is into service delivery would benefit by exploring all the frameworks and adopting a fusion of multiple frameworks , taking the best of each for the particular implementation For instance for a small scale operation, ITIL 4 may be resource intensive and thus a mix of ITIL 4 and Lean may work better Thanks