Jacquie Oliwa: Using process mapping to understand patient journeys through hospital

Dr Jacquie Oliwa from our KWTRP unit in Kenya tells us how she used process mapping to understand patient journeys through hospital. This recording is part of the Global Health Challenges webinar series coordinated by Health Systems Collaborative in Oxford with Oxford-linked Africa and Asia Programmes: Strengthening patient experience and outcomes through pathways of care, 25th November 2021. To watch other Global Health Challenges seminars, visit www.ndm.ac/tropmed-webinars