Royalton Chic Cancun Resort Review - Good or Bad?

Follow me on Instagram for pictures of this resort and more! - / jaysdmc
Intro - • Royalton Chic Cancun R...
Lobby Tour - • Royalton Chic Cancun R...
Restaurants - • Royalton Chic Cancun R...
Pools - • Royalton Chic Cancun R...
Beach - • Royalton Chic Cancun R...
More Restaurants - • Royalton Chic Cancun R...
Rooftop Pool - LEVEL 18 - • Royalton Chic Cancun R...
Spa - • Royalton Chic Cancun R...
Room Tour - • Royalton Chic Cancun R...
For other resort reviews - • Vacations

[@NukeRose]

I didn't think I was gonna like this one as much as I do. Layout is superb!

[@JaysDMC]

We had a BLAST here! It had everything you would want in a resort, food was great, and everything was conveniently laid out.

[@marktoth]

Excellent video, thanks for taking time to do this!

[@JaysDMC]

My pleasure, hope you found it helpful!

[@carlosblanco2460]

Great video…I was on the fence about this one until now. Gonna book this one. 🤙🏽

[@JaysDMC]

We really had a blast!!!

[@MrTeezbar]

Just got back home from this resort. Can't wait to go back again in the near future. Absolutely loved this place!

[@JaysDMC]

That's awesome, happy to hear. I miss this place!

[@marissacedeno4574]

Thanks for your review. My friends and I are going in September do look forward to an awesome experience 😆

[@JaysDMC]

You're going to LOVE it!

[@franwhite4946]

We just got back! In the beginning of the current chaos. Had Maria as our butler too. Love her! It is a lovely resort. Royalton Life!

[@JaysDMC]

Glad to hear maria is still there!!!! She's the best!

[@gone4daystravel]

Quick and to the point ... Just what I needed... I book trips so if you no longer want to book your own, hit me up!

[@Declarity1]

going here at the end of this month for our honeymoon. thank you for making this video to give us an idea on what its going to be like. super excited

[@JaysDMC]

That's great! You're going to have a blast!!!

[@damienknox0714]

I'm here now I will definitely come back to the royalton chic

[@JaysDMC]

@@damienknox0714 Same! It's so nice here. I miss walking up and down the strip at night as well. Such a great location

[@damienknox0714]

@@JaysDMC very nice im leaving in the morning wish I didn't have too just yet the royalton is were u wanna be like u said the strip is exiting

[@rahmatoutall6560]

Awesome review!! Thanks so much it really got me excited to go!

[@JaysDMC]

My pleasure! When do you fly out? We just came back from Mexico this morning from another resort. So I'm a bit behind on my replies. Thanks for watching!

[@rahmatoutall6560]

@@JaysDMC damn that’s dope!!! Where did you stay this time? We’re going the 28th for my 30th birthday 🥳

[@JaysDMC]

@@rahmatoutall6560 Congrats on your 30th!! We just came back from Planet Hollywood in Costa Mujeres and we had a blast. If you're interested in the resort, I did a quick review here - kzbin.info/www/bejne/mnfWf42YbrZlbJo

[@rahmatoutall6560]

@@JaysDMC I really appreciate that thank you 😊 Niceeee!!!!! I will definitely check it, out I really like your reviews! Hope you had a great time

[@michelevarano977]

I spent 10 days here, diamond club in April of this year. Literally cried when I had to leave 😂.. the staff was amazing, food was amazing as well .. I’m still trying to research what the lobby scent is! I will definitely return next year …

[@JaysDMC]

OH man I remember that scent well!!!! I agree, amazing!!!

[@annagarofano4011]

thank you for all this info!

[@JaysDMC]

My pleasure, I hope you found it helpful.

[@10badness]

Good review. Thanks

[@JaysDMC]

Thank you. I hope you found it helpful!

[@user-fx2lo5ho8p]

Awesome video. Will be going with a group of 8 couples from 35 to 55 yrs old for 5 days. My question is do you think upgrading to diamond club is worth the cost as we have a few that feel it’s not. Thanks.

[@starwicker38]

Great video!

[@JaysDMC]

Thank you! I appreciate that!

[@michaelrothery2090]

Great video buddy just got back from riu cancun was awesome but looking at booking this one how much was paying for diamond club 😀

[@JaysDMC]

Thank you, appreciate the feedback! To be honest, I couldn't say how much extra it was. My rule of thumb is to always shoot for the premiere package when traveling (if possible). I never priced this resort with and without the Diamond Club. I don't think the difference was HUGE though. And for what you get, in my opinion, it's TOTALLY worth it.

[@krishunter2080]

Thanks for sharing, very helpful.

[@JaysDMC]

You're very welcome and thanks for watching!

[@jazzyflavored]

Great video. When you were in your room I could hear music. Was that background music that you added to the video or was that from the hotel?

[@JaysDMC]

That was from the hotel. We were near the rooftop and what you heard was a bit of the party

[@makeitmark27]

Trying to decide between this and breathless punta cana. Going solo! Thoughts?

[@nohlyred]

Thanks so much, leave in 3 days and im so excited!!

[@JaysDMC]

Lucky!!!!

[@Jcee1030]

How was your stay at the resort?

[@nohlyred]

@@Jcee1030 absolutely amazing,, usually I can find one or 2 things that could have been better, and this place was perfect!! No issues beautiful beaches and great service and food. Loved every minute of it. Would spend the extra money on ocean side!!

[@JaysDMC]

@@Jcee1030 We absolutely loved it! we had such a great time.

[@shenajordan9053]

Thank you for this. I am celebrating my 50th next June here....But I was hoping to get a peek at the Casino???? How is it?

[@JaysDMC]

Congrats on the birthday!!! Sadly, we didn't visit the casino so I do not have an pics or footage to share. Sorry!

[@kevindehaven4569]

Have you stayed at any of the AMR breathless resorts? If so whatcha would you say is a better resort. Also great review. Very in depth. What other resorts do you speak this highly of.

[@JaysDMC]

Unfortunately I haven't. So I can't honestly say which is better. I'm a HUGE fan of the Iberostar Lindo - kzbin.info/www/bejne/jJ-wo5dvbdBnmZI And I love Planet Hollywood - kzbin.info/www/bejne/mnfWf42YbrZlbJo in my opinion, both offer the most for your money. Hope this is helpful!

[@chrisgifford7923]

Thanks for the video. My wife are going in Jan 2023. What kind of mini bar snacks are provided?

[@JaysDMC]

You're welcome and thanks for watching! Each fridge had sodas, water, m%ms, and little bags of chips.

[@heavy_kevy]

Hey, appreciate the video. looking to go with a group and unfortunately some of them don't want to spend the extra $75 a person for diamond like we usually do. Outside of the daytime pool parties at the rooftop pool, can all guests go to the night time parties at the rooftop pool? Thanks!

[@JaysDMC]

Hi! Yes, as far as I remember, anyone and everyone that is visiting this resort is welcome to join the nigh time parties up on the roof top. They're pretty amazing!

[@shortstuff780]

Just booked for November. Cannot wait. Hindsight, kinda wish I paid more for the diamond looking at it now. But still hyped

[@JaysDMC]

I'm sure you can add it on. Usually resorts are very accommodating about ad hoc last minute add ons.

[@tapanggaify]

OMG I'm booked for November too my bday 11/7 - 11/11 cannot wait saw such great reviews

[@shortstuff780]

@@JaysDMC that's amazing to hear!!

[@shortstuff780]

@@tapanggaify I cannot wait!! We'll just miss you, but I'll make sure to taste the food for you, I'm getting there October 28-nov3rd for Día de Muertos

[@carlove99]

@@tapanggaify i’ll be there as well for my bday with 8 ladies

[@nategats163]

Going here with a group of friends soon. (We’re in our 20s) any advice/tips? We also have Diamond club

[@JaysDMC]

It's a good question that doesn't have a perfect answer. I can only speak to what I do. I always keep dollar bills in my bathing suit. So at the swim up bar I put a buck or 2 in the tip cup every few drinks. Restaurants are usually 3-5 dollars, depending... For this resort we had a "Butler" who helped us with reservations, check in, check-out, etc... We gave her 100 dollars We also had a culinary manager aligned to us to ensure our dinners were top notch. We gave him 50 dollars. For room service we leave a dollar or two each day on the pillow. Bell hops and anyone lending a hand, 2 or 3 dollars. I've seen some give more. I see most give NONE which disturbs me. We just use our best judgement and let the staff know we appreciate their efforts.

[@myfamilyvacations6529]

That was really helpful! Thank you! I have read that this is one of the better “party resorts” in Cancun. My wife and I want to have fun, but we do want some time away from the loud music and party to relax. So, my question is are there quieter parts of the resort we can relax? What about quiet spots on the beach? Also, is it hard to find beach chairs with umbrellas if you don’t do Diamond package? Thank you!

[@JaysDMC]

Hi and thank you very much for that! Yes, you can definitely escape the party scene throughout the day if you wish to. After a day or so you'll start noticing the patterns at the resort. Which pools fill up in the morning, which pools are empty in the afternoon, etc... There were times my wife and I would go up to the 16th floor and join the party. There were times we'd skip that and hang out in the diamond club pool because in the afternoons, that pool was on the "dead" side. Very quiet, everyone would just hang out and relax. It was a nice mix!

[@sevensaheli]

Hopefully you didn't get sick because I and about 10 people in my 70 person party got violently ill with a stomach virus our last day there. We were there 5 days and 4 nights.

[@JaysDMC]

Nope, not sick at all. The food was always cooked well and the staff always kept everything clean. Sorry to hear about your misfortune

[@Texasfoodietraveler]

I am headed there for my honeymoon in March. How is the mask/COVID issue. Im hoping we are past all that. Thanks for the great review!

[@JaysDMC]

When we were there in the summer, masks for guests were non existent. The staff all wore masks though. Throughout my entire time in MX, the only time I was asked to put a mask on was when we arrived at Cancun Airport. They were firm on that fact that we all had to wear masks. Other than that, no masks at all.

[@Flaming-hv8fw]

Hi, just booked my trip for June. I bought the diamond club access to go with my stay. Just wondering about the alcohol, I know it includes premium but I’ve been seeing some super high end premium alcohol in some videos. Can you help explaining how that works ? Thanks in advance

[@JaysDMC]

I'll have to let someone else jump in on that one. When we went, we had access to whatever we wanted because we were diamond club visitors. When we'd order drinks, the bartender would ask what type of vodka, tequila, etc... we wished to have with our drinks. When it cam to mixed frozen drinks, they'd just use whatever they had unless I asked for something special.

[@damienknox0714]

No seaweed right now an they are very clean here they come in an clean your rooms fantastic

[@JaysDMC]

that's good to hear. I miss it there!!!

[@damienknox0714]

@@JaysDMC I want to come back for the Christmas holidays I dont know the prices might be outrages will see though

[@JaysDMC]

@@damienknox0714 we always discuss coming to Mexico for Christmas. I'd love to see what it's like.

[@damienknox0714]

@@JaysDMC big facts hopefully I can

[@fabricadecuero4944]

Wish u could’ve gone inside the gym but great review!

[@JaysDMC]

Thank you. I wanted to go in but it's hard with a camera.

[@footballfinanceguy]

Have you tried the Iberostar selection Coral level as a comparison, I am hesitating between the Royalton Chic and Iberostar Coral level for a trip with 5 friends in our late 30's

[@JaysDMC]

I personally haven't. I'll say this - based on my experience with the Chic, I'd 100% return with my wife. We had that much fun. Having quick access to the main strip in Cancun was a plus as well. We'd walk each night into town and walk off our dinner. That was so much fun!

[@gaznelson8615]

Just found out the level 18 is for diamond guests only? Or a daily fee? Changes my perspective on this hotel completely if that's the case

[@JaysDMC]

I'm not 100% sure but I do believe it is only for Diamond club visitors.

[@sammychin5235]

I wish that the hotel look at these review by all to see what they can change and improve. good or bad.

[@JaysDMC]

I agree. Seems like an easy win for them!

[@PaytonBottomley]

My friends and I are going there in July and we are not diamond members. What are the rules and regulations for the rooftop bar for people who aren't diamond members?

[@JaysDMC]

At the time I went, you had to be a diamond club visitor to join that party up there at certain times of the day. So in other words, if you were a diamond club visitor, you had access at all times. However, if you weren't, I believe there were only certain times you could go up there and party. I'd check with the resort on this. I'm hearing they changed this not but don't quote me on it. I'm not 100% sure what it'll look like in July. Hope this helps!

[@dommymac7458]

One bar at the pool of you dont have diamond? Dose the main pool bar get to crowded ? Is worry id be queing 45 mins for a drink

[@JaysDMC]

This is correct. Keep in mind, this isn't a HUGE resort. So your population here is smaller than what you may be imagining. Regardless, for the Diamond Club pool, 1 bar there exclusive to Diamond Club members, then another bar for everyone else. Inside the resort you'll find additional bars if you choose to leave the pool.

[@nicolasbesharah6386]

is the rooftop diamond club only? or is it only during certain times a diamond club is required?

[@elsyvedder2233]

There’s diamond club dinner one day at a week. Other days is open to all the public. But drinks aren’t included. There’s a menu with different prices. Also if you want a cavana there’s a minimum consume

[@anthonydieva2691]

Do you have to book the Diamond Club, to get the Butler?…Also, are you restricted to only certain restaurants if you don’t book the Diamond Club?

[@JaysDMC]

I'm inclined to say the answer is YES for this. Diamond club gave us exclusive access to one of the pools. I believe you have the option to attend any restaurant. However, it may not be included (price wise) with your all inclusive package. I'd verify with the resort before making any final decision. To me, Diamond club is a great option. I have zero regrets. It's money well spent.

[@c.j.austin7675]

I have a question. Would you recommend this resort for a bachelor party trip destination?

[@JaysDMC]

110% The parties are out of control! (In a good way) And you're walking distance from the city nightlife if you wish to go out at night.

[@villa1330]

Planning on staying here for my 23rd wedding anniversary. Is the diamond club worth it? I think it's like a extra $50 a day per person. What's included? Spa? Rooftop bar?

[@JaysDMC]

I think so. You get the expedited check-in, butler service, premium liquor, private pool, spa access each day... I'm sure there are other privileges as well but these where the ones we took advantage of.

[@villa1330]

@@JaysDMC that's for the fast reply. I'm trying to book right now. Does everything close early? Pool? Bars? Can you add diamond club when you get there?

[@JaysDMC]

@@villa1330 Pools close at 6 across the resort. I believe bars stay open until 2am but don't hold me to that. I'm 99% sure. When we booked we opted for Diamond Club right away because of our experience with it at a different Royalton resort. I'm fairly certain though that they'll accommodate you and upgrade your status.

[@Theonegrinchin]

Just came back can confirm this the best resort I Been too , didn’t even realize they had a diamond club member thingy . But it was amazing , food was great and vibes

[@JaysDMC]

that's great to hear! I agree, it's a great resort

[@niabarber6259]

Did youbhave access to rooftop withouy the diamond club?

[@JaysDMC]

@@niabarber6259 I was diamond club so I'm not sure. I believe you have to be diamond club in order to go up there but don't quote me on that. I could be wrong.

[@chelseaburnett133]

You do not have to be Diamond club to have rooftop access. Rooftop is open to everyone

[@BeckyCrawford]

My husband, myself and my 18 year old son are going to Cancun early January. Would this be a good place to stay with an 18 yo?

[@JaysDMC]

The 3 of you shouldn't have any issues finding something to do here. There will be plenty for you and your husband to do here and there are usually a ton of singles here for your son to hang out with. Plus the local night light there is awesome! So there are clubs and places to explore for him or the 3 of you each evening.

[@pokerduck16]

My wife and I are booked in Feb and is our first experience with an all inclusive resort. Is Diamond Club worth it for this resort? Great video by the way really looking forward to it.

[@JaysDMC]

Thanks for that! We've been to the Royalton 2x now, once here and once in DR. Both times we did the Diamond club. I never stayed here without it so it's hard for me to honestly tell you the difference. I can say though we enjoyed the perks the diamond club gave us. We had a butler, access to the rooftop at all times, top shelf alcohol, and priority seating at the various restaurants. We also had a private check-in room for when we arrived. The process was expedited and catered because of our diamond club membership.

[@starondemand5659]

I always upgrade. Never left feeling like it wasn’t worthwhile it!

[@JaysDMC]

@@starondemand5659 100% We always try to check each box when we book a trip. Just makes sense to us.

[@starondemand5659]

@@JaysDMC Indeed 🫶🏾😎🫶🏾

[@ayanaharris1808]

@@JaysDMC HELLO, THE ONLY REASON I WOULD DO DIAMOND WOULD BE FOR THE UPGRADED LIQOUR, ARE YOU ABLE TO TELL ME THE DIFFRENCE BETWEEN REGULAR AND DIAMOND TO SHELF

[@natoyagreathouse3436]

Do they have premium liquor like Patron and Hennessy?

[@JaysDMC]

Yes if you upgrade to the Diamond Club package you can get that along with others in certain areas and swim up bars.

[@nategats163]

How much should we tip our butler at the end of our stay?

[@JaysDMC]

That's a good question and I don't have a perfect answer. I can only tell you what I did. Our Butler (Maria) was amazing. She really went above and beyond for us. We gave her 100 US which is what we usually give.

[@abbasammar210]

Do you think this is a good option for singles?

[@JaysDMC]

Absolutely! We saw tons of singles when we were there! so many opportunities to meet new people here.

[@florencedavis9732]

Is the spa included with Diamond club?

[@JaysDMC]

Yes it is but you'll need to make an appointment first. So the day or 2 before you plan on visiting, go down to the spa and let them know so they can put you in the calendar.

[@florencedavis9732]

Thank you! Can I ask you is there an ATM that supplies USD money? Do you have any ideas about the cabanas? Just trying to see how much cash outside of my credit cards should I bring?

[@florencedavis9732]

Thank you for your amazing Video. I was worried at first with everyone's opinions but your video has me excited again. July 23rd cannot come fast enough.

[@JaysDMC]

@@florencedavis9732 You're very welcome. Glad you found this useful! We always bring $500 cash with us for tips and "just in case" situations. Tap to pay (Google Pay and Apple Pay) is accepted almost everywhere outside of the resort so that is VERY helpful! Each night we'd walk around and if we got thirsty we'd swing by the local pharmacy and pick up waters. The US to MX conversion is done on the fly. Super easy! There are atms there in the lobby. I want to way they sit between the check-in counter and the Black Diamond check-in room. I never used them though so I'm not sure about fees or anything. When you do anything at the resort (rent a cabana, get massage, etc...) it all gets billed to the room. When you check out, you square up with the resort at that time. Super convenient!

[@JaysDMC]

@@florencedavis9732 It'll be here before you know it!

[@peaceismyshelter]

Seem like it’s better for couples or singles?

[@JaysDMC]

there was a mix of both there. We saw tons of couples, then tons of singles all hanging out with each other and having a great time. The resort offers the best of both worlds in my opinion. The rooftop is where is gets a little crazy so more of the singles were up there hanging out with each other while the bottom floor pools were way more mellow. More couples were hanging out down there.

[@reneebeckett4752]

How did you get a butler

[@JaysDMC]

When we worked with our travel agent, she offered the butler service as part of a package Royalton offers. We checked that box and has no regrets.

[@tashah2710]

What was your room number? You had a beautiful view.

[@JaysDMC]

1145-2 which is on the 14th floor. It was pretty nice!!

[@candicepascal35]

Is the hotel usually crowded?

[@JaysDMC]

I've only been here once so I can't talk on how it "usually" is. I can say though, when we were there it wasn't crowded. It wasn't empty either - it was staffed accordingly, there was plenty of room to move around, and no one was on top of you. I've been to resorts that were near max capacity and it isn't fun at all. This wasn't near max capacity during our time here. So we had a blast!

[@tiffanyrodriguez795]

How much was the spa ?

[@JaysDMC]

Hard to say exactly because we had the premium resort package which gave us 1 hr each day for spa use. So unfortunately I can't answer this one for you. Not sure what they charge for walk-ins. I'd imagine its reasonable though as we saw people constantly coming and going through the spa. It was very nice!!! We did have massages on the beach which cost us 300 (my wife and I) and the massage lasted 1 hr. Totally worth every penny!!!

[@amywalton3931]

Is Diamond the same as Privilege?

[@JaysDMC]

Diamond Club is a top tier package the Royalton offers. It's a little more but you get extras like a personal butler, top shelf alcohol, access to private pools and campus events, etc...

[@joepucillo6374]

would you choose the Royalton or Planet Hollywood?

[@JaysDMC]

That's a tricky one. Royalton in Cancun is adult only. So assuming you're only going with adults, the choice between PH and Royalton isn't simple. In the end, I'd personally go for PH only because it's HUGE compared to the Royalton. Nothing against the Royalton at all. It has a way STRONGER party vibe than PH, but if I'm spending a week somewhere, I personally like a large campus to roam around on.

[@joepucillo6374]

@@JaysDMC Perfect thanks taking my kids 19 and 21 and think PH is the way to go. Have you looked at the new Royalton Splash with the water park in Cancun?

[@taneshawatts6598]

Had this exact question. I love the looks of ph but I don’t want to feel that I’m missing out by not being in the hotel zone. A lot of people at ph were complaining about their rooms being damp and smelly so I’m torn

[@JaysDMC]

@@joepucillo6374 Funny you mention this. When we were originally looking at PH, the Royalton Splash was one of resorts we were seriously considering. Other than what we saw on their website and the Google images, I really don't know much about it. It looks awesome!

[@JaysDMC]

@@taneshawatts6598 I wouldn't be. I've seen those comments as well and created this to answer a lot of those concerns - kzbin.info/www/bejne/fWalZI2Zp9xnnZI Maybe this will help? (BTW, I never had any issues with dampness any time we visited this resort).

[@blakewaller5416]

Is the 16th floor diamond only?

[@JaysDMC]

I'm inclined to say the answer is yes but please don't quote me on that. I remember they had their own guards on that floor that would check our wrists as we entered. They also checked bags. Security was tight up there!

[@arlenewaller1069]

@JaysDMC Did they check bags randomly or only during check in?

[@JaysDMC]

@@arlenewaller1069 If you're asking if they checked bags by opening them, no. never from what I saw. As soon as we arrived they took our bags and gave us a receipt. Once we were checked in we gave that slip to the bag manager so they knew where to take our bags. but if you're concerned that they opened the bags at any time, I never saw anything like that. As far as I knew, the bags always remained shut.

[@arlenewaller1069]

Oh okay thanks. I saw where you said that security checked bags on the Diamond Club side

[@MrJustliketht]

When youre talking about the foam party, I see a bunch of 50 year olds standing around..... Nothing crazy at all. Whats median age at this hotel? 50? a couple of 30 year olds?

[@JaysDMC]

Late 20s to mid 30s would be the average age group, in my opinion.

[@Theonegrinchin]

I rather resorts in playa , it’s none of that diamond club bs & you got access to everywhere

[@Theonegrinchin]

But I booked this resort for next week

[@JaysDMC]

@@Theonegrinchin it's really nice here

[@Theonegrinchin]

@@JaysDMC it’s beautiful but I just worried bout the diamond member bs . I went to ocean Rivera paradise last year and it was large and cheap asf

[@Theonegrinchin]

@@JaysDMC just the food wasn’t good on that resort .

[@mareile123]

Do you need to book Diamond club to go to the parties at the top floor pool?

[@JaysDMC]

No, not that I'm aware of. I believe that was open for everyone.

[@Theonegrinchin]

@@JaysDMC thankfully that’ll suck .

[@conniee7429]

Have been calling this place for 3 days and no one answered

[@JaysDMC]

What are you trying to have taken care of? Do you have a travel agent? Your agent should have a direct line with the resort.

[@user-fx2lo5ho8p]

Awesome video. Will be going with a group of 8 couples from 35 to 45 yrs old for 5 days. My question is do you think upgrading to diamond club is worth the cost as we have a few that feel it’s not. Thanks.

[@JaysDMC]

I've never been here without Diamond Club. Both times we visited Royalton we checked the box for Diamond Club - to me, personally, it's 100% worth it. Private pools, butler, better booze!