IoT Fluid Service with Salesforce Platform, Heroku, Salesforce1 & Arduino

This demonstration shows how a series of fluid tank assets - represented in Salesforce as objects - can share a visualization of their real-time status within a map running in Salesforce1 based on a user’s geolocation.
A Heroku application enables real-time communication between the tanks and Salesforce. As the fluids are depleted below a certain level, a support case is automatically opened, requesting a refill.
The tanks are socially enabled and through Chatter, communicate with field technicians by mentioning them when service is needed. A quick routing view of the tank requiring service provides the field technician an at-a-glance view of what service is needed.
Upon refill, the devices communicate back to Salesforce, letting us know to automatically close the open case and notify the technician that service has been completed.
Demo source coming soon at www.johnbrunswick.com

[@angelfymdevel]

That is a great idea !!!! Nice explanation !!

[@JohnBrunswick]

Thanks Angel Ybarhuen Manrique, appreciate the kind words!

[@wgpaf]

Will use this for a prospect whose VP Product told me during a demo on Monday "we will launch connected machines next year" and we look for a global solution sales-service-M2M

[@JohnBrunswick]

Awesome - good luck with your session!

[@yudishramdowar7252]

Hello sir, I need to do an msc project and the field on which I am working on is the Internet of things. This tutorial is really great. Do you have a step by step tutorial to show how the arduino device is connected to salesforce and how the case is opened in salesforce?

[@JohnBrunswick]

Thanks yudish ramdowar - very much appreciate the kind words. I used the REST API to open the Case - take a peak at salesforce.stackexchange.com/questions/46631/salesforce-case-integration-via-rest-api. Basically, it is like creating any other type of Object via the REST API. Good luck!

[@TheBigDrone]

Wouldn't something like this kill Salesforce's API calls? or are you using a different method?

[@JohnBrunswick]

Thanks - the real time updates are socket connections to the UI layer within the mobile device. The API is only used to get tank locations and to interact with the cases and chatter messages (done via node.js). Hope that helps shed some light, as I did not go into tech details in the video. Cheers!