Why you should tether plus troubleshooting in C1 and Lightroom Classic with the Canon EOS R5

[@worldlytreat4911]

I was literally rolling in my tears this evening. I had a client shoot and tried everything in the books. Switched cables and the computer, but nothing worked, not even my Canon EOS. Took your advice and removed the memory card and….. tears of joy! It’s working… virtual hugs for this video! Omg! I have never been this frustrated in a while. Thank you so so much!❤

[@JohnGress]

I’m glad this was the solution! Sadly I’ve had this happen after I made this video and forgot what to do. #blinders

[@JohnGress]

Sorry you had this problem, but it’s great to hear that this was the solution. Sadly I had the same problem after making this video and I forgot what to do. #Blinders

[@worldlytreat4911]

@@JohnGress blinders indeed! 😀

[@michaeld1165]

When you start to tether your card should be empty with no files on it. I've had that problem also! So now I start with a blank card and this works great!!!!! Hope this will help someone out with similar problems. Thanks for the video.

[@JohnGress]

Thank you. I hope so too!

[@Milizz99]

I have scratch my head many times for similar problem so thanks John for finding the solution. Great video channel, I learn a lot from you.

[@JohnGress]

Glad to help. Thank you so much!

[@juanmuller9261]

Sorry but I´m so happy you have also this kind of problems. When i get this tethering errors i feel so helpless... About the cable mess, a 2 peace of cable solutions can be a shot cable going out of the camera ang a tethertool active extention 5m Usb 3,0 female to usb 3,0 male... so you can use the tether cable with more then one camera with different usb output. The tipp with the cards is a great thing! Thank you!

[@JohnGress]

Thank you and thanks for watching.

[@ManoChandraDhas]

Hi John, thank you for your videos on Tethering. I find them informative and useful. I stumbled on something else that works for me. It appears to be a sequence of connecting and disconnecting. First I connect the camera (switched off) to my iMac. I then launch Lightroom Classic (LrC). Then turn on the camera. Next, File>tethered Capture>Start Tethered Capture. I am then able to shoot tethered directly from the iMac without turning on EOS Utility. To shut down, FIle>Tethered Capture>Stop Tethered Capture. Then I turn off the camera. At that point, I have had a couple of LrC crashes. I am yet to discover the reason. I am on Mac OS 13.1 Ventura. I have 32GB RAM. Older iMac Retina 4K 2017. I am using an EOS R6.

[@METAL4K-UK]

What a coincidence, I did my first tether today. Just checking it out for when I need it.

[@MileyonDisney]

Tethering is cool. I use it when I can. Thanks for the troubleshooting info.

[@JohnGress]

Sure thing! Thanks!

[@RichardJPhotog]

Great tip on removing cards John. I also shoot tethered C1. Often, camera not detected until I closed C1 and started a new session. Now C1 connects every time.. TYVM

[@JohnGress]

Sure thing! I should have said that my camera is set not to shoot without a card so I got mine to work with one card or cards with fewer images.

[@Jonhfire]

This video was super insightful, many thanksss

[@JohnGress]

Thanks Jonathan! Glad it was helpful!

[@rodmehta5356]

I've been so paranoid of tripping over cables that I hang them from hooks on the ceiling whenever practicable with bungee cords in-between to give a bit of stretch. Works for me, even shooting freehand. I actually never had problems with tethering and card reading, not in Catalina or Big Sur. Maybe because I turn off all automatic allowances just as a matter of principle, especially auto imports. But I also think that computers are like electric shavers, I never had one that I didn't suspect it would turn against me one morning... Thanks as always!

[@JohnGress]

LOL that line about the shave. Thank you so much!

[@MokeVsls]

Totally understand you. maybe is too late but I just got here. I also had connection issues with my Eos R5 and Capture One, for my surprise my expensive Tethertool tether cable was the cause (I've tried 2 and got similar opinions from other photographers); last week I tried an Area51 10mts cable and worked flowlessly all day long on location and rain, tethering faster than my Tethertools (5mts) and waaay more flexible. They're more expensive but IMHO they look very reliable :)

[@alanvandever9683]

One of the nice things about tethering is that you import the pics into lightroom AND have backup images on your disc. Removing the disc means you don't have backups. Don't remove the disc, just put newly formatted discs in the camera... problem solved.

[@DavidVelezPhotography]

Thanks, John! Informative, as always!

[@JohnGress]

My pleasure! Thank you.

[@kellywoodclark]

it's very nice to hear you say that you have had the same problem I am always dealing with, I feel seen haha! So often C1 disconnects or fails to connect at the start of the shoot. I saw the error say "it could be because the card has too many jpegs" but I get that error even when I have no card in the camera. I didn't think of the Canon EOS software being a potential cause for the failed connection, it does launch immediately every time I tether. Thanks for the idea of something I can hopefully troubleshoot and solve my C1 issues because it's been so frustrating. I even bought a new cable like you did thinking that would be the fix.

[@kellywoodclark]

I've also had it recently allow me to keep shooting even though the transfer stopped and those images were just lost to the air, I found that troubling since usually, it would not allow me to shoot if not transferring but now a few times it has allowed me to keep going.

[@JohnGress]

I see you! 😁 Wow I’ve never heard the jpeg one. P.S.I’m pretty sure I have a short too now.

[@JohnGress]

Oh yea that shooting into thin air thing happens to me when my hard drive is full. It’s so frustrating!

[@londonken]

Very worthwhile knowing. Excellent

[@JohnGress]

Glad you enjoyed it!

[@no1slisteninganyway]

Thank you. That's a useful tip I'll have to remember.

[@JohnGress]

Thanks. Happy to do my part.

[@wilsonsantos384]

I need your help, I am not able to connect my R5 with Capture One 22, the camera firmware is the latest one. What I should do? Thanks for your videos they are great.

[@JohnGress]

Plug it in, open the capture dialog in C1. If it doesn't connect, quit EOS Utility, remove the disc from the camera, restart C1 and or power the camera on and off.

[@ricrob2]

Thanks for this, having the same issues with my R5 and capture 1

[@JohnGress]

Oh well I hope it helped! 😊

[@dustinfocus]

Major tip.... FIrst, context: I shoot wireless tether using TetherTools Air Direct on a d850 using C1P. I found, after a long time looking, that you can actually go into C1P under Camera Settings (your cam has to be connected/recognized by c1) and then find a setting about storage. Change it from HDVRAM (something like that) to SD and HDVRAM. That will allow you to save two versions, one on the camera's sd and one on the computer - so that you can review images back of camera and your tech/ comp will have the other. One major downside of this is the file names do not match - I couldn't find a moniker in C1p that would name it what the camera names it. However, that's okay, no biggie, I'll wind up deleting the sd images. Yet, it was a huge find for me because I hated not being able to review my images while shooting. Now I can. Hope this helps you and everyone else. Message me if you need more info

[@JohnGress]

Sorry it took me a while to have extra time at the studio to try this out. Sadly it’s not an option with the R5.

[@dustinfocus]

@@JohnGress Oh no, it's Nikon only? That's a bummer :( I wish these programs and camera manufactuers would 'get with the program', make life easier on us. Anyways, great vid, John; keep crushing it

[@JohnGress]

Thank you so much. At least it’s not Canon compatible.

[@karenfloyd4256]

Just bumped into you, John and I find your instructional style refreshingly clear and very helpful. TY! One issue I am having the hardest time dealing with is Capture 1 disconnecting from the camera when the computer goes to sleep. Just investing in a new apple laptop, the client and I would take a set of images for one outfit, I'd go help her with the second. Come back into position 15 min later, the computer would be sleeping. When C1 comes back on, it would open to where we left off, but wouldn't accept any new tethered images without me pulling out the tether plug and putting it back in!! Talk about frustrating, I did that 12 times, as I didn't know the computer was in top energy saving mode, sleeping at every opportunity. Solution: I have changed the battery, power adapter and display to stay on for an hour of inactivity before sleeping, and I'll give a new go tomorrow. Ever had that problem? Thanks again!

[@JohnGress]

Thanks Karen! I think I have had that happen too, sometimes because the camera has gone to sleep. But maybe it wouldn't be a bad thing for you to turn the camera off between looks to save power and then when you open the computer and turn on the camera, it should reconnect.

[@karenfloyd4256]

@@JohnGress Thanks so much, keeping everything on, working very well!

[@JohnGress]

@@karenfloyd4256 That's great to hear!

[@bobsykes]

As usual, these videos are so interesting and the tips are great to know, even though I don’t shoot this way. (I’m pretty much on the street most of the time). But hey, I know I’ll want to try shooting tethered sometime! If you buy cables for any reason, keep them 100% USB-C, Thunderbolt 3 or USB-4. Having USB-A in there slows the entire cable down to that ancient protocol’s data rate.

[@JohnGress]

Thank you so much Bob! I figured that might be the case, but my transfer speeds are still reasonably fast.

[@jordanbellotti109]

Ran into this exact problem during a session. Like you said, very embarrassing and a huge bummer as tethering has become critical to my work. You probably have already heard this a hundred times but I think the reason you were sometimes experience connection issues and not other times is dependent on how full the cards were in your camera at the time. I think when the cards aren't very full the camera connects with Capture One just fine but once they are full to a certain extent Capture One has a hard time connecting. So basically now I never shoot with a card in my camera. I just let it go straight to the computer via tether cable. Though, I know you have said before that it seems strange that Capture One bypasses the cards in your camera and you'd rather it also write to your cards.

[@JohnGress]

Thanks Jordan. I guess I didn't say it but that is what I was implying, the fuller the card the more likely problems are to develop.

[@arude2397]

Hello John, thanks for all your videos about tethering - they're so informative and straight to the point without unnecessary talking. However I have not found one thing which bothers me the most - is there any smooth way to connect Canon R5 or R6 with tablet (preferably Android device) to allow client live preview of the photos and even better with some simple rating system like in LR or C1? The ideal scenario would be to shoot photos remotely (no cables attached) and then hand the tablet to the client to let him rate the pics he likes the most. The second acceptable scenario would be similar but with cable. The reason why am I asking about tablet instead of laptop is because it's way more natural for people these days to use mobile device. Also couple times client got kinda lost during the preview and messed all the settings in LR - that's why I'm looking for something simple - swipe left/right - give a rate and go.

[@JohnGress]

Thanks Arude. I use Canon Camera Connect for this. Its great to use because like you said, everyone knows how to use a mobile app. The images stay in the camera and the app browses your card , but when you rate them in the app they mark the photos on the active disc.

[@VWFreelancePhotographer]

I have my clients sit at the computer with instructions to flag with the P and arrow over. I’ve been using this method for two years and not once a client did anything different.

[@arseniogalvez4409]

Problem solved. Thank you !!!

[@JohnGress]

Great to hear it!

[@WeiK0]

Nice video:) Maybe try a fast and empty SD card~~

[@EsotericNY]

John, great content. Have you experienced any problems w/ off-camera flash not firing? With the EOS utility app, my flashes get triggered, i.e., all is well. With C1, they don't (both v 22 & 23)... using a Canon R5, TT 10' cable into a beefy Win 10 laptop (Dell XPS 17 9710) w/ 4TB SSD, 64GB RAM, Nvidia 3060, Godox lighting (R2 Mark II trigger). Again, very much appreciate your thoughts.

[@JohnGress]

I have never heard of anything like this, but thanks.

[@fellowcreator]

Who else miss the old set..? 🙋‍♂️

[@JohnGress]

I will have another new set for you soon too!

[@rapyuphotos]

if you are shooting wired tetherblock helps you protect the cable outlet I ruined mine and ended up replacing the USB port from canon super expensive

[@JohnGress]

That's a shame. I neglected to mention that I use the tether block too.

[@AmyTreasure]

Does anyone know how I can keep the preview when shooting in live view on C1 (I'm using a Canon R5) and I can't figure it out. My work around is to keep half pressing the shutter release but this only gives me a few seconds before I get a black screen again. It's driving me mad!

[@lordtanatos84kmkn59]

I need some help, I need to take a few videos from a very unusual position. I'm using a nikon 3200, is there a program from which I can see the image in realtime change settings and capture video?

[@JohnGress]

I know Canon makes a mobile app that can do this.

[@lordtanatos84kmkn59]

@@JohnGress I would look into it, thank you.

[@amagnier]

Is there a Way to work 2 people together pls. In a way one shooting multiple people without editing. And another guy editing and printing in parallel on the computer while picture are automatically imported as background task ?

[@JohnGress]

I think you could use the Canon software in the background and then use the programs of your choice to print and edit.

[@petemcknight803]

I think we should have a longer deep dive into that shirt. Did you use Color Checker? 😂

[@JohnGress]

😜 Orlando pirchase

[@StudioChlorophylle]

I disabled in LR the option "automatically download images when a card is inserted. And since then, I have the impression that I have fewer malfunctions. To be seen in the long run.

[@manuelfigueroa894]

Where in LR is this option?

[@nessandromendoza797]

Always found tethertools very expensive, especially from where I live (Philippines). So as an alternative, I use a (no brand) Oculus Cable, 5Gbps speed, 6 Meters in length, braided, usb-c both ends (EOS R to Macbook), and it's only for $10.

[@JohnGress]

Thanks for sharing.

[@LucianeMarcus]

I am trying tethering for the first time! How can I have all images saved at my SIM card? So far I have all images at my Lightroom but none at my SIM card ;( I am trying to find a setting at my Nikon D6ii and save camera+computer but can’t find it!

[@JohnGress]

Sorry to hear about your difficulty. Maybe this work-flow, but for Nikon, will help: kzbin.info/www/bejne/o2bFcnSan5uebck

[@davemilnes1147]

Has anyone tried the Tethertools wireless adapter instead of wired tethering? What's it like for speed? The USB socket on my EOS R is such a sloppy fit that wired tethering has become a (not so) comic opera of dropped connections

[@JohnGress]

This may help: kzbin.info/www/bejne/pZjblISdlpKBjs0

[@earthrokk01]

Just make sure the cards are empty. Solved this years ago.

[@JohnGress]

Sorry I meant to say that. Or just less full. 👍🏼👍🏼🙏🏼🙏🏼

[@earthrokk01]

@@JohnGress All good. I figured as much. happy that you addressed this issue because it is annoying.

[@oxxxeee]

Tethering is great until it isn't. I have an architectural shoot (entire house) for a design firm who wants me to tether so she can tweak/style each shot. So I am trying to convince her to just use the LCD on my Canon 5dsr. Dragging a laptop, stand and wires from room to room is not how I want to shoot. Plus, dealing with connection issues! Geezzz. It is a great way to turn a three hour shoot into a eight hour shoot. I tether in-studio for table top and some portrait, but for location, I view the LCD, with a loupe and/or OptiVisor. I may lose the job for not tethering but just don't want a tethered workflow for architectural shoots.

[@JohnGress]

I am not sure if the camera is capable but an ipad iwth Canon Camera connect could be a great solution. The app uses WIFI to browse the disk in the camera without transferring the images to the mobile device.

[@oxxxeee]

@@JohnGress Thanks John. I just researched the Canon W-E1 wireless card. Many good features. I will give it a try.

[@JohnGress]

Looks like a cheap solution too. Best of luck!

[@oxxxeee]

@@JohnGress i bought Camranger 2 and a new iPad. it works great. doing my first environmental portrait shoot in the morning. i think it will be a good thing. the canon wifi card for my 5dsr is worthless.

[@robmcd]

Based on your shooting style why are you mucking around with Canon instead of Fuji GFX or Hasselblad

[@JohnGress]

I don't like the color of the X1DII or the GFX cameras. For my clients, I need an option that creates a realistic representation of what I am shooting and not a stylized look. Plus, when I tested the X1D2 I disliked the GUI - kzbin.info/www/bejne/apS2Z5KJe6iri9k

[@bobsykes]

You’d be right at home with an H6-100. 😇 Interesting observation about the color. I found XCD-II creates the most exact replica of whatever I shot - more true to life color than any other system. More so with Hasselblad’s Phocus RAW processing program, which also has professional tethering support, but choosing the right profile in Lightroom can get colors very, very close to using Phocus straight out of camera colors. The camera and lenses, especially that 80mm, might just be too detailed. My best friend clicked 100% on a Hasselblad portrait of him and was terrified by how much of everything he saw! It’s like a microscope. Friends have told me that the latest Canon you’re using and RF glass has the best colors ever from and Canon, and obviously it’s working for your lighting and your clients!

[@JohnGress]

Thanks Bob. Let me see which CC has 40k to spare ;) I just found the colors from Phocus to be a little to clinical, where as there doesn't seem to be a way to get non film stocks out of the Fuji (unless I am missing something). But perhaps more importantly, I shoot video too so I want to use the same lenses on my Canon C70 and B-cam with the R5 when needed.

[@VWFreelancePhotographer]

Hold on …. Sooo when I’m shooting tether I shouldn’t have the memory card in the camera? Oooo that feels scary!

[@JohnGress]

Its more likely than not, that you won't be writing to the card anyway.

[@comptonstills]

I don't know how people can not tether on larger shoots...

[@JohnGress]

100!

[@frankryan8100]

I hate Lightroom. Tethering isn’t even an option in Lightroom in the “File” drop down. This shouldn’t be so hard. Hate it… this helped me with nothing. Sorry…

[@JohnGress]

Perhaps you are using Lr and not LrC?

[@FallenDeiity]

You're using the wrong Lightroom....