COULD THIS BECOME THE WORLD'S BEST AIRLINE?

[@RSG_TheMonster]

After a long time, Josh seems genuinely happy in an airline review!!!

[@deepalperera4592]

Agree

[@congresssux9766]

I’m a lifelong aviation lover. I absolutely love flying and everything involving that experience. But most airlines are total dogshit. Most employees of airlines shouldn’t be working at a landfill sorting trash (they are that incompetent or unfriendly) But why is this? In America we have certain demographics who fly in tank tops, and basketball shorts with flip-flops. So the airlines are reflecting their customers.

[@chris_flies_business]

@@congresssux9766 lol we have those same type of people flying Jetstar in Australia

[@roaddogg800]

Fantastic! That's so impressive to see an airline really trying to innovate and focus on providing such a memorable experience in economy class!

[@nareshsubhash5293]

Thank F***

[@hamoodtatari]

Looks like a great airline. Basically similar to Emirates around 15 years ago when it was a younger airline. They used to value customers sooo much. We used to get sent emirates letters and amenity kits to your door before the flight. It was so good

[@michaelreid8857]

I wonder how a small Asian country like Taiwan, can support three Carriers. I hope Starlux makes it. They are very deserving of success! It will be good to see them become part of an alliance and expand to Europe and other parts of N. America!

[@ainzooalgown7589]

Eva Air Chairman was kicked out of Eva Air due to siblings fighting over inheritance and succession and hence started Starlux, he is the son of the founder of Eva Air and Evergreen group.

[@ajorbista]

@@ainzooalgown7589 the Starlux founder is back in evergreen group too as the head of Uni Air (regional division of EVA Air)

[@keiming2277]

One airlines is government owned (China Airlines) not too big Two private airlines (EVA and Startlux)

[@keiming2277]

@@ajorbista Resigned months ago, but he's still the 3rd largest stakeholder of the EVA Air, basically most of the assets left by the Evergreen Group founder (his father) passed to him

[@SuperValue350]

Singapore has 2 and it's a city-state.

[@justinsimmonds5674]

Looks like an absolutely amazing experience Josh. I also like how Starlux treats their crew like actual humans and makes sure that they are well-rested between flights.

[@davidfusin]

They probably changed the policy on layover in Singapore after Taiwan opens up further. When I flew with them in Oct 2022 as Taiwan starts to open up, the crews were deadheading to Singapore to operate the return flight or deadheading on return to Taipei after operating the flight to Singapore. The deadheading crews would be resting in the centre aft cabin which were cordoned off with curtain.

[@gagamba9198]

Given how few passengers there were on the flight, they were well-rested during it as well.

[@ajnabiawan2670]

gofund.me/81077e9d

[@justinekessner2645]

HEY FROM JUSTINE!!!! THAT IS ME AFTER I BUNGEE JUMPED, 2X, BOTH AT WHISTLER BUNGEE IN WHISTLER BC, CANADA!!!!

[@timtamothy]

I sat in these seats, and as a bigger person, I can tell you that one of the things I appreciate most is the amount of cushioning they have. On other airlines, my tush would start to feel sore approaching the 2-3 hr mark, but the Starlux economy seats are CHEF'S KISS. In business on the A330, I really loved the way the seat was designed, too, because you could nest a pillow on the seat's sloped edge and really fall asleep! Love it

[@PeterMyers-ly7ut]

The CEO is part of the Evergreen Family, they own also EVA Air, where he was chairman. After his father, Chang Yung-Fa, died, the siblings got into a big argument over the inheritance and this is how Starlux started. Evergreen is the biggest conglomerate in Taiwan with the main business interest being its Container Shipping business.

[@keiming2277]

And the CEO of Starlux just inherit 40% of Evergreen Group after the court ruling

[@dianefu6372]

And the CEO flew an Airbus A350-900 jet on Starkux's maiden flight from Taipei to Los Angeles himself this April. 🎉❤😊

[@alexhsieh1357]

Apparently he was the reason behind EVA Air’s success. Ever since he left due to inheritance dispute EVA Air service quality has gone down hill. I have also since switched over from EVA to Starlux, night and day difference!

[@mxttyzw]

They’ll definitely gonna be popular in the west soon. They also have efficient, eco friendly All-Airbus fleet which it already tells the airline will be a success!

[@jannikstagraczynski6551]

Love to see the a330neo in Starlux livery! Unfortunately the neo doesn’t get the merit it deserves, being a reliable working horse with an updated, nice and quiet cabin in a spacious 2-4-2 layout.

[@woutergijs5246]

Yes, this can not be repeated enough: a Airbus 2-4-2 seating is way better than the 3-3-3 seating of Boeing.

[@HaroldYsc]

@@woutergijs5246 Starlux A330neo stunning in every aspect, from the seats comfort, modern cabin design, great cabin crews and the most important is the meals, the meals absolutely fantastic!

[@kabysummit5801]

For the San Fracisco - Taipei route, Starlux flys AIRBUS INDUSTRIE A350-900. The economy seats configuration is 3-3-3, as opposed to what is in this video albeit a different route so keep that in mind. The Economy Premium seats config is 2-4-2, at roughly twice the price. There you go.

[@DannyA3579]

Whenever I travel I keep a travel pack of Clorox wipes (for tray tables and armrests…and the occasional wine on the wall). I also keep a travel pack of hand wipes and a sandwich sized Ziploc (for trash). This flight looked pretty decent. One day I’d love to travel to Singapore. Awesome review.

[@Seal_pup]

Those are really useful ideas!

[@prabhathgoonatillake]

It’s all about little details and caring for your employees that can give any organization a giant leap over the others, sadly many major players have forgotten these basics and struggling the keep their nose above the water. Hats off to Starlux Management and Josh for a beautiful review as always ❤

[@OperationNonsense]

Starlux is truly fantastic, on the same level as Qatar, Singapore and ANA in my experience, absolutely first tier no doubt. But with load factors like this, sadly they probably won’t be around for too long. I find their flights to be frequently under 70% full. 😢. Their earnings back up my prediction too, they constantly post huge quarterly losses each and every quarter. Fingers crossed they can turn it around, but it’s unlikely given their customer first strategy, without being a national airline with fundings from the government.

[@ajorbista]

As far as I know the reason why Starlux exists was due to the inheritance dispute between the sons of the founder of EVA Air. However, things seem back to normal with the sons because the Starlux founder now is the head of Uni Air (the regional Carrier of Eva Air), while ensuring his continued commitment with Starlux. Apparently, Kuo Wei Chang was supposed to be the heir of Evergreen Group according to Chang Yung-Fa’s will. But family disputes happened and he was ousted out of Evergreen (the owners of EVA Air and that ship that blocked the Suez Canal) so he founded Starlux to fulfill the dreams and the will of his father. But it seems the family rivalry has somehow eased back as Kuo Wei Chang is back in Evergreen Group as the head of Uni Air.

[@keiming2277]

@@ajorbista Starlux founder resigned as Head of Uni Air on September 2022

[@endjexejac]

I thought their net profit has turned positive as per 2023 Q1

[@kabysummit5801]

@@endjexejac You are correct. Operation Nonsense can you site your source?

[@sc8706]

It’s always been my dream to fly with this airline when they started operating during the pandemic. So when Taiwan opened in October, I immediately chose Starlux when I decided to visit Taipei. And boy it’s probably among my best decisions! The experience was really great. Free wifi, lovely food!! And of course, the drinks 😍 and when I was returning to KL, they even served their local Ice cream (which can also compete with international brands)

[@RK-oq3bx]

It seems that Josh was joyful after his luxurious experience with the Starlux flight. The interior is super designed with the nice color combo and it's a very decently planned seat comfort for its passengers.

[@chiyuchen9538]

Great choice flying Starlux. Wait for the A350 to LAX starting end of April 2023. Once connections to Americas, Europe, and Oceania settles up, this airline will shake the aviation industry and the airline rankings in coming years! Welcome to Taiwan too! Enjoy your time there :)

[@brianford8493]

Love the oz aboriginal reference on your top mate

[@johnseed3928]

Flying with this company really makes you want to travel. Attentive and friendly service that other airlines sometimes lack. Thank you Josh for sharing this positive experience.

[@chirich572]

希望星宇航空管理層能看到這個影片。想要以質感取勝 (而非低價競爭)，那麼細節就必須做好。有了如此好的硬體，假如客艙清潔做得不夠仔細，服務流程不夠順暢，那就可惜了。

[@ceevee369]

Starlux stock shares doubled so it is an airline people trust to invest in. It will also improve competition with CI and EVA, the latter having become WAY to expensive. Next time we fly home to Taiwan from Vietnam, surely going to book a Starlux flight to give it a try.

[@keiming2277]

FYI : Starlux Airlines boss has significant shares in the EVA (3rd largest) and the EVAGREEN Group

[@nicolas2970]

Yay I'm so glad to see new airline that is not low fare no care ! Great reporting Josh I look forward to many more reviews. I wish nothing but smooth skies and a prosperous flying future to all the Starlux inflight crews and airport staff! I want to fly on them in the near future. Starlux how about a new route to Phoenix Arizona

[@utaussiefan]

Looks fantastic, would love to see Starlux come to Australia some day.

[@juliabautista3940]

Just came back going to and from Bangkok using Starlux Airlines from LAX. The most AMAZING basic economy experience I have EVER HAD! Smooth bag check in, stellar staff and service, delicious meal and drink service, a1 class entertainment with premium movies, music, and games to play. Time absolutely went by so fast during my journey and it was great! I could not recommend this airline more and would highly suggest that you experience it before the price hikes and makes mainstream flight lists in the next 5-10 years!

[@skylineXpert]

Last time I was at Changi was on a nasty kinda routing (in terms of time zones & sleep) RAR-AKL AKL-SIN SIN-CPH I was not disappointed. But being dropped at the A-gate and having to get all the way to T1.

[@עמיחיגרוס-ה8ה]

The ground handling company they use, will probably get some heat about the wine spill... It's not necessarily directly the airlines fault ...

[@PureDhan]

4:34 seats look so uncomfortable are you sure its a good airline?

[@TheFelix1031]

Support StarLux For Sure !!!! STARLUX deserves 5 🌟 skytrax!! Hopefully they will fly to my city JAKARTA 🙏

[@Sharon181818]

Looks great- Economy Class seats you can actually sit comfortably in- although I'm not sure how it would be to be in the center of the four seat row when the plane is full. But what a great experience. Thanks for sharing it!

[@woutergijs5246]

Middle seats: I think there is no difference as in a 3 row middle seat.

[@Adrian-qb1tp]

Lovely airline Josh, as I'm a disabled passenger I always fly from the UK to Philippines with Singapore Airlines, which for me is the best in the world, but I'm impressed with StarLux and would definitely consider this when they fly on my routes. Great review as always.

[@jamesn2357]

hahaha Josh's quiet corner (at 2:12) was the same quiet corner I found and sat at a month ago. Us avgeeks think alike. Great vid btw!

[@stevendrennan167]

Glad to see you in Economy. You need to tell @NoelPhillips to stop travelling Business Class. 😁

[@norburinzin241]

Happy to see you back! Wellcome to TAIWAN!

[@afiedirza8696]

fall in love with color scheme for the interior..good job STARLUX

[@edwardherzrec]

The design looks so sophisticated. I love that the colors are muted, moody and relaxing to look at.

[@garciatunion]

Nice, I will fly with them from Hong Kong in September, Its was 20% cheaper than EVA

[@hendrikdevries9725]

Great review, seems very nice, let's hope their network expands soon !

[@BMW750Ldx]

Josh...I think those mojito's hit you hard...🤣🤣 18:31 hmmm...."Starlink" 🙄🤣

[@kcha2004]

What a beautiful cabin!

[@AndrewTubbiolo]

Josh is probably the only airline reviewer who GIVES SWAG!

[@johnwagner6440]

thanks for another honest review! 👍was happy to learn about them (heard something but didn't realize they were that good, travelled on EVA last year and enjoyed every bit of it - starting to get convinced that Taiwan rules in terms of both hard and soft product) also great that you do economy reviews too - some youtubers are focusing too much on premium products lately (just my opinion)

[@aldencai1143]

Flown several Australasian & Asian airlines, mostly in eco class. Lucky to have flown a few times in business (most recently CZ B787)...and from your video the Starlux eco class experience looks better than ALL those business class experiences I've had! Starlux is right up there!

[@stardex28]

Quality & quantity inflight meal in economy class definitely better than SQ, MH, CX & other major airlines in Asia.

[@maitreyabhattacharya]

Wow, that was simply fantastic. I just wanted a review of these kind of airlines. Wish they succeed. Surprisingly, you weren't able to find any flaw other than the dirt which is i think extremely rare and i don't remember when it last happened. Keep the work going and upload regularly. By the way, is this really the best economy class in your opinion? Are they really better than Singapore Airlines or Emirates? Also, they are the cheapest airline for a one way ticket on Singapore-Taipei, even cheaper than Scoot.

[@adschinho]

Eat your greens! 😆 Great review, definitely want to try them out in the future. Keep up your good work, cheers!

[@danielintheantipodes6741]

The cuisine did look lovely. Thank you for the video!

[@pierreluciani7011]

e hope that they will continue like that for a long long time!!!

[@TravelwithPavel]

Damn, pretty awesome economy class, sad to see it so empty, because I hope this airline will make money and stay.

[@dominion1999]

Beautiful cabin. Thanks Josh

[@andersonyu9607]

welcome to Taiwan, my lovely country !!!!

[@RO-pd2nn]

Thank you for checking out cattle class for the rest of us. Nowadays its seems like air travel bloggers seem to get some sweet deal where they always get to fly business or 1st class. 🤔

[@OverlordYS]

The crew was really impressive, keep up these reviews

[@maryburger1232]

Easy to impress if their are hardly any passengers to look after

[@OverlordYS]

@@maryburger1232 Cao ji bai Gan ni na you

[@OverlordYS]

@@maryburger1232 Cao ni ma

[@dexterwohlrabe4380]

I have flown Starlux airlines before and i think it is one of the bets airlines i have ever flown on i also liked the how the screen is very easy to use and the little upper small tray table with a nice cup holder. I also flew from Singapore to Taipei and even had the same little snack you had at 8:19.

[@Mary-kt3vr]

From what I saw on your video it displayed the best. I have found Asian carriers are about the service & experience. Hope they decide to fly to Australia. BTW Josh I think I heard you say once you are Australian born live in Germany. Is that correct? Or was that Austrian born? Thanks

[@seeitfixit]

Your lavalier mic is very good at cutting out the airplane noise. May I ask, what brand make model is it? I'd like to buy it. Thank you!

[@DChatburn1]

I noticed that your flight was almost empty. Do you think that impacted the level of service? I am also curious if you pointed out the wine stain and how they responded to that. Was that why you changed seats? I have flown Qatar and really liked their service. I hope that Starlux can fly into Europe soon.

[@joesmith201212]

Hoping to fly with them soon all I know is I doubt they can be as good as Singapore airlines... When I flew with Singapore when my family was still hungry after a meal not only did they not look at us funny the attendant brought a whole handful of snacks and even offered to make noodles for us.... We were so impressed

[@adlifiruz808]

Flying from KL to Taipei on Starlux sometime next month, cant wait!

[@debramage739]

Wow, would fly them on my next Asia flight. Thanks Josh.

[@Sydorrah]

My second Starlux review. They seem promising yet again. Beautiful cabin, attentive crew and service. Those screens are massive. I'd love to fly them one day soon. Thanks for the review.

[@simonstarke4788]

Definitely gonna book these guys

[@EsotericDesi]

I like the colors of cabin seats...

[@nikmansol]

Interesting review thanks for that

[@FLIrishmann]

Glad to see you back after a few weeks without a video. Love seeing a truly wonderful experience, and can’t wait for Starlux to offer service to the US later this year.

[@Angela-pi6bm]

Biggest little fan here my 9 month old baby girl and I watch you thru out the day! Always great to see you have a good experience!

[@josephgibbons4617]

Looks amazing. Thanks for another great review!

[@peterroest1295]

The anti slip trays for food are also served on klm

[@dianefu6372]

Greetings from Taipei! So glad you seemed to have enjoyed flying with Starlux!

[@The4905]

Yay! Another review of starlux!

[@ka2cu]

Love Starlux and going out of my way to try and fly their A330 and A350! Did you notice in the toilet the paper had cute cartoons? I was amazed by that amount of detail 🤭

[@mamborambo]

If I remember the history of the founder, he made Starlux to outdo Eva.

[@ArchieYFC]

He is even the son of the funder of EVA, but he got kicked out of the corporate and got his position taken by his brothers

[@flyingfurs]

Thanks Josh, will be taking this exact route next week!

[@Maja_boo]

oh this flight and concept looks so nice!! : D

[@woutergijs5246]

Wonder if the A330 neo’s are just a stop between a A350 wide body fleet only.

[@charliered105]

Would’ve liked a more in depth talk about the second cocktail, a ‘blue review’ ?

[@devanshrdhoot6028]

Starlux needs to grow their brand image and its size, With just few aircrafts it can't compete with Airlines like ANA, SQ and Cathay Pacific.....most importantly they have to compete with Eva Air & Air China

[@hugok3340]

*China Airlines

[@woutergijs5246]

Please look what they still have on order and what is coming through

[@rightmight6623]

Please add timeframes to each sections in the video!

[@grapesofwrath1984]

Really wanted to try out Starlux the last two times I went to Taiwan. But the first time, theirs didn’t fit my schedule. And the last time, for some reason, the prices were ridiculous, which weirdly, lowered to a reasonable rate as the travel date became closer. But I have already booked on a different airline by then.

[@MichaelSmith-lx2dt]

Flew back from the US last week on United and they also had the slip proof layer on the trays

[@jasongarufi8187]

Great review Josh, lets hope they maintain their high standards.

[@csunil9963]

The cabin interiors look awesome !! Good food.

[@Ill-g7f]

you should do series about each states major airports longest flight, and the 1st one should be kpx to amsterdam (oregon)

[@i344679]

I just checked out the prices for one way from LA to Taipei, $3,500 ish bus class and first class $12,500 ish, but you pay what you get

[@roberthamilton1301]

Thanks for the review Mate 👍

[@elkevera]

I truly enjoyed this review. Thank you Josh!

[@emmanuelokang9824]

Incredibly enjoyed this trip as an opportunity for me add to my travels. Thanks.

[@HerAvenue]

Interesting how empty the plane was. Hopefully things pick up :)

[@yaronsteinbuch3956]

Thanks for another great video! Starlux definitely looks like a quality airline with a very nice, proactive crew.

[@mashenka6189]

Love this airline ! Wow ..very elegant

[@advaitjhawer2646]

bro should try out the new Singapore airlines a380 in business class. he's coming to Sg for connecting flight more frequently

[@gittae8725]

The carpet looks great, a bit of Gustav Klimt vibes.🙂

[@danielmeyer-vi8bk]

A long wait for a great review. Starlux is a great airline.

[@SinnoraiLife]

👏 seems like you enjoyed this flight!

[@AviationFin]

Nice 👍 Thanks for sharing Greetings from Helsinki ❄️ Finland

[@liw8718]

Another great review, Josh. Starlux is def the one to watch. The CEO of Starlux, K.W. Chang, is a fascinating figure with strong ties to EVA Air. Just about every Taiwanese knows his story, I won't go into it here. But his creation of Starlux actually was motivated by his ouster from EVA Air, I advise travelers to Google K.W. Chang's fascinating story. I wouldn't worry about the empty seats you see on Starlux flights, it really takes a while to launch a new airline. I've flown on other airlines where their decline is felt from bad food to poor service. Starlux won't let that happen. You can tell the crew really care about their passengers and taking care of them. The sky's the limit !

[@keiming2277]

"The CEO of Starlux, K.W. Chang, is a fascinating figure with strong ties to EVA Air." Definitely , still 3rd shareholder of the EVA Air

[@liw8718]

@@keiming2277 Yeah, but K.W. has no say in any EVA Air operations according to the final agreement in the family

[@jonascos1538]

Flex them an hour ago, and definitely great service! Plus the plane is pretty new!

[@_Erogaki]

Finally, a Starlux review!

[@The4905]

Wait a second…. I think I stayed at that courtyard hotel! The window side bench looks the same and it was near the 101 tower!

[@passageirodomundo7547]

I believe there should be two types of airlines: Low cost: To true sense of the word, travel cheap from point A to point B More of a lux airline: Charges way more but delivers way more to the customers

[@enews01]

One of the best meals I had on air was with STARLUX! Amazing video!

[@m.v.7906]

Ich hoffe, STARLUX wird auch bald in Deutschland/Europa operieren 😊

[@adamDiDnp]

Singapore Airlines are now providing metal cutlery on longer flights (between Aus and Singapore anyway) and the trays with the anti slip stuff on them. The regional Asian flights are still wooden forks and food in a cardboard box tho.