EUROWINGS: WORST INAUGURAL FLIGHT EVER!

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/ joshcahill
This is a comprehensive Flight Review of Eurowings Airlines.
Class: Business Class
Route: Kyiv (KBP) to Dusseldorf (DUS)
Plane: Airbus A320-200
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#germany #joshcahill #aviation

[@JoshCahill]

Follow me for daily updates on instagram.com/gotravelyourway - see you over there!

[@Dajustisce81]

Brutal review ! But honest. Much appreciated!

[@bladeds100]

Sounds terrible.

[@zunishaclassic]

Awesome 👌🏼

[@maknocopyrightmusic3578]

Brother, if you have so much wealth, help the poor too. There are many people who do not have money for food. If you help someone, then your heart will get peace from Allah.

[@sthadewald]

Tbh. Since several years the service on the lufthansa group greatly declined. Until now they are on the same level with EZY but with the double of the price...

[@da480]

To be fair, they did promise an “unforgettable” experience and that’s what you’ve got 🤣😩😳

[@ziauddinkhan5699]

Ha ha ha, good one!

[@rickm5271]

Haha! Very good!

[@mbrylewski]

That's funny!

[@hanspradesocials]

Hahaha

[@alesiasalomon1823]

🤣🤣🤣👍

[@IRFRAJ]

For many, flying is once in a lifetime experience. And if that experience is filled with neglect and arrogance then it's a lifetime memory. And a reputed airline like eurowings does that means there is no quality control. But thanks to Josh he does their customer service assessment work for them. These videos are valuable for any airliner looking to boost their business and customer experience. Keep up Josh :)

[@vqo0]

I think these days flying isn't a one time experience... (Correct me if im wrong)

[@dbclass4075]

@@vqo0 For many, it is simply due to cost. Though aviation industry does made progress to make flying more affordable, even that would not be enough for those who just made enough finances to survive. They only fly solely for need.

[@rod_at_adelaide5766]

@@vqo0 It may be for some, you are wrong, 50% of people in the world will never fly on an aircraft as they are too poor

[@Mike25654]

@@vqo0 There are still more than enough people that can barely afford a flight. Especially on Ryanair, Easy, etc.

[@mojabaka]

@@vqo0 There are still poor people, even in developed countries like Germany I know a few families who never flied because they can‘t afford it. That being said, nowadays even low middle class people can fly a few times per year, which was not possible 20 years ago.

[@stogieguy7]

“I won’t forget it because it was shit.” I’m laughing my ass off because that comment was hilarious, yet so true. Basically sums up the entire flight. Keep up the great work Josh!

[@annarubin4089]

The crew can really make or break a flight. We took Eurowings from DUS to Rome a few years ago and it was awesome. The crew so friendly and attentive...Love your reviews,

[@jjr1728]

Pics or it didn't happen

[@martinhuss9551]

Josh - really spot on commenting on EW BIZ class - never tried it but been told by others not to waste time and money. My personal avgeek-start-moment was an Emirates flight FRA-DXB-BKK back in 1989 when Dubai still was a small but emerging city and their ECO service was the best I ever experienced in the air - including amenity kit which was never seen with other airlines in these times - keep on going with your honest reviews Josh - no bullshit!!

[@brownbear1657]

by curiosity, what aircraft did emirates use in 1989 to FRA and BKK?

[@martinhuss9551]

@@brownbear1657 It was on one of their first 777-200 for both legs, allready equipped with the stylish gold and light brown interior, I remember even the price for the open return ticket being 1200 Deutsche Mark, a fortune compared to today's fares.

[@brownbear1657]

@@martinhuss9551 ha! wow, the 777 mus thave been brand new. You really don't think of Emirates in the 20th century

[@MN-up6ig]

I booked Turkish economy a few months back and it included an amenity kit in an 12h flight form Istanbul to Bali 🙌

[@stefanfischer7433]

@Martin, if it was in 1989, then EK015/EK016 were routed via Istanbul to and from Frankfurt and you must've had the A310. German: Falls es 1989 war, wurden die Flüge EK015/EK016 von Dubai nach Frankfurt in beiden Richtungen via Istanbul geflogen und das Fluggerät müsste der A310 gewesen sein.

[@girldevil1990]

As a former flight attendant for EW based in DUS (till Nov 2019) I can say in my 4 years I've never seen anyone treating business class that way. Some of our PU's even remembered each of the names to talk to everyone personally. It might be because we started off being Germanwings. I rather remember business class guests being rude but we still remained friendly. Back then service was great and over the years they stripped down the products. I feel embarrassed for these former colleagues and I am sure they had a bad day as otherwise, they need to change their job. Hopefully, the right people see this video and there will be consequences as well as some goody for you. Oh, aviation is such a wonderful job but humans have the tendency to let their personal frustration out on others I guess.

[@giselo66]

Sie lügen!!!! Mehrmals habe ich das erlebt!!!Aber das ist ja auch nur eine billige Airline!!!

[@bengoldstraw1904]

Became an Avgeek at the age of 7! On a Family holiday to Spain in the mid 1990s flying on a Boeing 757 with Monarch Airways. Kids were invited to visit the flight deck mid flight….I was hooked from then on. Now I’m lucky enough to be a Captain on the A320

[@raven2644]

oh dang your lucky good old days nowadays its rare to find that kinda service I was a avgeek from 8 or 9 my dream is to be a 787-10 dreamliner pilot hope i become one

[@bengoldstraw1904]

@@raven2644 good luck👍

[@susieq2334]

Started my training a few months back. About to solo!

[@mstrmren]

I actually had a similar experience - I became an avgeek after an airberlin flight from DUS to JFK. I miss airberlin so much, we really need another German Long-Haul airline that isn’t part of LH

[@noname-rs4xf]

We thought east Germany was disbanded lol

[@pcazzo22]

AirBerlin changed name to Eurowings after the kamikaze accident of its pilot who killed all passengers on the French Alps...the flight was coming from Spain.

[@mstrmren]

@@pcazzo22 That is completely wrong. 1. The aircraft that crashed was a Germanwings flight and 2. The rebranding to Eurowings was planned before the accident and didn‘t just happen because of the accident and 3. Germanwings existed until last year. They still operated flights in the Germanwings livery and with Germanwings crew on behalf of Eurowings.

[@klamin_original]

@@pcazzo22 so many words yet none of them right

[@sandrag4414]

@@pcazzo22 that's not correct. Germanwings had this accident caused by the first officer. This happend on the flight from Barcelona to Düsseldorf. AirBerlin had nothing to do with it. AirBerlin went insolvent and was split up.

[@atom608]

Iv come to realise since im new to flying how literally one flight attendant on a flight can ruin the experience for almost half the passengers on the plane.

[@gabrielchinzz3332]

Well usually it's 10 crew and 100-200 passengers so 1 crew or flight attendant mishap can affect atleast 50 passengers experiences or more

[@thatrichie]

I hope Eurowings management see this video and act upon the crew members concerned. If they don't enjoy their job, then there are plenty of people ready to fill their shoes who would.

[@ahshuuun]

this is what causes the difference between a premium airline and a budget one, especially when we compare the middle eatern & asian vs. American & European. ME and Asians airlines tend to standardize higher service standards for all crew!

[@m3redgt]

Imagine working for Lufthansa main-line for several years having good working conditions and salary then being forced to change to the Lufthansa-Ryanair and working longer hours with worse working conditions for way less money .. or lose your job completely.. because Lufthansa management wanting to make more profit i'm SURE you would absolutely ENJOY being the nicest cabin crew ever on this planet! Just so you know.. these people only get paid for OFFBLOCK time.. that means for hours the plane is actually on the way.. not for any pre or afterflight preparations .. those hours are basically freetime you work for nothing.. but still having a 10-15hr workday (officially.. offblock!) and getting just enough money out of it to not run into private financial bankruptcy. Eurowings management better see this video.. but not for the reason you mean for.. but maybe.. but even then i would heavily doubt (because there are way way bigger discussions going on than any passenger who doesn't do any research on the topic at all would ever see) that they would realize that this isn't the way to go for making good profit in the long run. Want a high quality flying experience? Then spend the money for a high quality flight on an Airline who does not take advantage of their employees just to make one extra buck. Quality costs money. Not content on spending the money? Then book Ryanair and shut up about low quality service or not included meals or whatever. And no i'm not flying personell in any way.. just a human being who enjoys flying from time to time who realizes that quality and service costs money.. never flown with a super-low-cost carrier and never will.

[@James-cn8lo]

@@m3redgt Very well said, completely agree

[@Llanovanya85]

You never had a bad day at your job, maybe back pain and you just somehow had to pull through? We dont know anything except the perception of one passenger who thought this will be a special party flight. For me it just looks like another european connection flight with DUS instead of BER destination in Germany. And no matter what, to expect a first class like experience on a narrow hull Airbus 321 is bold at the minimum. Never seen something like that on planes connecting cities in europe

[@pussygalore731]

@@m3redgt There's no way you would know their time table and changes unless you were crew If you don't like the job go work at a bar

[@lukim1388]

Eurowings is an airline that I absolutely hate. I had 4 flights with horrible cabin crews. Their Business Class is a joke.

[@jorgevillavicencio427]

Thank you, Josh! I don't often travel, but I like watching airlines reviews for future trips. I've seen several other reviewers who , in my opinion, their expectations seem to be way off the norm. You are one who addresses real issues, and without unnecessary embellishments or ridiculous demands. I am now following your page and looking forward to seeing more. Good job, mate! Cheers!

[@towaso]

I were shouted at midnight (when i was asleep...) to correct the seating of my mask on a LH flight from Namibia in march. Welcome to Germany.

[@DiogoF.]

I love how you expose what is happening in commercial aviation. I must fly regularly and couldn't hate it more.

[@SlavaUkraini85]

Thanks Josh for keeping it real and providing honest reviews! 👍

[@akeeldberg5218]

I flew Eurowings from Stockholm to Düsseldorf in the summer of 2022. While waiting for the plane in Stockholm, they repeatedly announced that cabin luggage was not allowed, everything had to be checked in. So we (me and my family) obeyed and checked everything. The flight was about one hour delayed. On arrival, our luggage was missing. Eurowings service office was open and we and reported this. I asked the staff whether they thought our luggage would arrive the next day but they said no, ”Stockholm does not send anything on their next flight.” Since this meant that our holiday was already ruined, I asked if it was possible to go back to Stockholm the next day. Again, answer was no. All seats are booked. For a week. Since my medicine was in my cabin bag, this meant we slept at our hotel in Düssledorf and then spent the next day trying to get hold of medication. It turned out that even though I had all the prescription documents, no hospital in Germany can help with this. Having spent €300 on taxi rides, we finally encountered a nice German woman who fixed an appointment with a private doctor. He helped us and we got the medication. After this we went to the Eurowings baggage office again, but they couldn’t answer any questions. No luggage had arrived from Stockholm. We decided to make the best possible of the situation and got our rental car, bought some clothes and continued on our one week trip to Belgium. When we got back to Düsseldorf for the return trip, we were told that our luggage had actually arrived on day two, but since we weren’t there, it had been sent back to Stockholm. Back in Stockholm, they had no info on where the baggage was. So we went home. Three weeks and fifty phone calls later, the baggage was delivered to our home. Our travel insurance paid for the clothes we had bought, but we got nothing from Eurowings. This sucks! Worst airline we ever experienced.

[@dans4138]

Had a similar experience with Condor this year. We did fly to Palma from Frankfurt. But it turned out they didn't even load the luggage to the plane. All passengers on that flight missed their luggage on arrival. But they sended it the next day to Palma. And after 1 1/2 day our luggage was send to the hotel. I was planning to fly next year with Eurowings because it's cheaper and they fly from a closer airport location where i live. But after reading this im getting bad vibes. But i was told it's not the fault of the airline it's more a problem with the personal working on the airport because simply there are not enough people on the ground working. And when it's a late flight close to the night flight-ban they simply just dont have the time to unload the plane and load it again because the plane did arrive so late, and we took of just 4 minutes before the night ban. So next time i don't book a late flight again, because flight delay seems to be normal nowadays in Germany. Ist almost like the Deutsche Bahn... This country is going down

[@anapaulatillman.6133]

"I won't forget it, because it was shit." You'd think they'd have this guy's mugshot posted on every cabin door on Earth by now! How much money do you have to spend to erase this bad publicity? No sympathy, it's an entirely self-inflicted wound.

[@sbuxmike83]

I really do miss the 1011! Flew TWA across the Atlantic a couple of times on those as a kid. Fantastic (and loud) experience!

[@Pad8eyed]

It’s amazing how many times people who are supposed to take care of you have such a horrible attitude but, in the end they want to smile at you and say thank you as if that will make you forget everything that happened before that.

[@jehadeid3264]

Josh, I've been following your excellent posts for quite a while, I know how fair and impartial you are at all times. Regarding this airline, it's quite a shame to see this kind of attitude by them, this is a definite destructive behaviour by this staff and whoever trained and appointed it to such a sensitive job, I honestly hope that this is not a general tendency though. I am glad to have watched this video and would take note of it in my travels.

[@coolx8097]

I flew with Eurowings from Stuttgart and Cologne/Bonn to Berlin with them, and I was impressed by hospitality and professionalism of the crew, that I thought, it is even better, in some cases, than Lufthansa (eg. onboard Wi-Fi). Only disadvantage: high prices

[@Philmaster07]

maybe he had bad luck. nevertheless it is worth highlighting this let downs

[@AC-cj]

I thought you were saying "it takes about 45 minutes for the elevator to reach the lobby", as you pressed the button around the same time and it looked ancient :D

[@hazeleafz]

To be frank, Josh made me an Avgeek and I really appreciate what he has done to this community. Keep up the good work Josh!

[@Aleksssssssss]

I became an avgeek when I was a child on my first flight from Podgorica to Belgrade, now at 22 I’m still loving aviation😃

[@philippal8666]

I got pushed out of the way at boarding, because I didn’t ‘look’ like a business class passenger. I have a backpack, not because I’m a backpacker, but because I can’t wheel a suitcase. Josh, please do disabled travel, I’m sure you know people. I actually fly Lufthansa because they are the best so far. (Oh & you get extreme bonus points if you are from the UK & speak a second language).

[@samcadwallader2899]

Eurowings just lost a customer. Good work Eurowings.

[@grahamjarvie3461]

I had the same experience on euro wings from stansted to cologne

[@conradmuellerify]

You cannot forget. Eurowings is a low cost carrier, not a full service Airline. So no hot meals are served at any length of flight, even in the so called Biz class.

[@Bus429]

Hi Josh. In the very early 70s, we lived in Düsseldorf as UK expats. We lived right next to the American International school, close to Düsseldorf Airport and, at age 11, this is where my interest in aviation really developed. I could see Pan Am and other Western carriers fly into Düsseldorf operating flights to Berlin (this was the Cold War!). It is also where I say my first 747 ( 1971 or 1972). It was, I think a -100 series operated by Condor and, having seen it approach over the Rhein, I asked my dad to takes us to the end of the runway to watch it leave. Fantastic. In the ensuing 50 years - 46 of which spent in aircraft maintenance and safety - I am a little more cynical about aviation (and life) but, on balance, still find it exciting.

[@cloverhal2284]

Well that Ukrainian timing was spot on..

[@mikeSundDJ]

"No Fun allowed" is a german core competence of course

[@rebellresales1957]

So sad to see, that you are disappointed by Eurowings… it is my favourite German airline and I never had Problems with them. But maybe it’s just the Rule the flight can be only as good as the crew… thanks for the trip report!

[@Mike25654]

Why would Eurowings be ones favourite German Airline? That is like saying Transavia is your favourite Dutch, HOP!/Joon your favourite French, Vueling your favourite Spanish Airline. They are nothing more than cheapass subsidiaries of the Flagcarriers trying to compete with Low-Costers.

[@rebellresales1957]

@@Mike25654 why not? Even though it is considered low cost, and the prices are a bit higher than low cost, I never have the feeling of low cost on their Planes. Seat Pitch is phenomenal, Crews are (mostly) great! I am in contact with some of their Cabin Crew Members and they are so kind and everything. You really just have to love them! Food could be better, yes, but I am totally fine with what Eurowings offers. No comparison to Transavia or Hop!.

[@Llanovanya85]

@@Mike25654 I actually took a Vueling Flight from A Coruna to Barcelona and then Ryanair to Cologne just last month and I was really positively surprised by Vueling. Everyone was very friendly, modern plane, what more do I need for a connection flight for 30 Euros. Even hand luggage was free. 10kg cabin trolley plus big laptop bag and winter coat. I expected nothing and got a good experience. 1:0 Vueling. I mean, it's nothing to celebrate aviation but it's just was it is. A flying Bus getting me somewhere fast. Fine by me.

[@Mike25654]

@@Llanovanya85 I never said they were bad, did I? I said they are cheap ripoffs of their parent companies. Which they absolutely are. And I said I don't get how such an airline can be one's favourite.

[@Llanovanya85]

@@Mike25654 understood! But most people do not fly an Emirates A380 in their lifetime and can call it their favorite. My fav would probably be either AirBerlin, SAS or Vueling, just apart by a little chocolate heart on exit. So yes, a cheap modern airline without hidden costs and generous hand luggage conditions can be ones favorite. I fly quite often, but so far never longer than 4 hours, and on those routes 150 euro Lufthansa cannot give me much more than 40 euro Vueling as my demands are low

[@johnfarley4201]

FABULOUS WATCH. THANK YOU.

[@chiefjoes.wiggumindonutswe5662]

LOL 🤭😁Was Colonel Klink at the helm of the plane as El Cappy Crappitan? Sgt. Shultz: "I see and hear nothing!"

[@gc7820]

As a young child my holiday memories start with driving to the airport, checking in and watching the plane pulling up which was always a Boeing 737-200 of Britannia Airways (with their super cool dark purple-blue and orange stripes livery), getting a sweet to suck on takeoff, full service even on short haul back then, getting to go up to the cockpit and meet the captain, getting the window seat and watching the flaps, speed brakes and bucket thrust reversers on landing - it was magic and I loved every minute. I was really bummed when they bought 757s (too many seats and not enough galley or washrooms) and then gradually dumbed down the product to budget level service and squeezed the seats close and closer to get more in. Things don’t often change for the better.

[@Nadimbaig]

Really Enjoy your videos ! Before the pandemic I uses to average 100-120 flights per year for the past 10 years ( business travel) ! I tried various airlines and started to grade the services, food, launges and Check in process ! Really miss them times, but reliving them through your videos ! Thank you 😊

[@JoshCahill]

What are your top 3 airlines? :)

[@Nadimbaig]

@@JoshCahill This is just my own experience ! I value personal service the most . How I'm greeted and engaged from the crew plays the most important part ! Im not demanding but smiles and extra care goes a long way :) Cabine Service : PIA Iceland Air Air Canada Best Business class - Longhaul Delta Airlines Qatar Eva Airlines Worst food : Business class ( Longhaul ) Virgin British Airways Turkish Airlines Worst Business class ( longhaul ) Jet Airways Virgin Finnair Best Lounge : Turkish Airlines ( Istanbul ) British Airways ( concord lounge - Heathrow ) Qatar I have tons of data from my pre pandemic era covering check in experience and lounge reviews

[@0deepak]

@@Nadimbaig What do you think of KLM? I regularly fly with them and I think they are great.

[@Nadimbaig]

@@0deepak KLM is not bad , unfortunately I had very few flights with them to make honest opinion

[@0deepak]

@@Nadimbaig Thanks!

[@megapixelblog]

Eurowings is a subsidiary of the Lufthansa Group and the latter is cutting services more and more and prices are rising. Strikes and unreliability are on the increase. As a German, I avoid Lufthansa and their subsidiary companies as much as possible. I am ashamed of this company, which is supposed to be the international flagship for German hospitality.

[@waynepond8748]

I became an aviation geek on my very first trip back in 1978 when my mom took me on vacation to New York from Dominica. We flew on a Liat HS 748 from Dominica to Antigua. I was fascinated by the shape of the plane which was not sleek but had a beauty to it in its compact shape. We then flew on an Eastern Airlines L 1011 to New York. The dark blue and light blue hockey stick livery to today is my favorite airline livery. On our return trip we flew on a BWIA Tristar 500 back to Antigua then on another HS 748 to Dominica.

[@llvaibhavll992]

I became an avgeek when i used to watch air crash investigations with my father and then i used to love aviation

[@alexandregbt3239]

As a flight attendant myself, I am feeling so bad about your experience !

[@bjornfreson4060]

As cabin crew (with another airline) I’m sorry you had to experience such a bad flight. They totally missed the opportunity to score.

[@CookieTheBattleCat]

Which airline?

[@phedrob3735]

The fact it has Euro in its name would be enough to put me off.

[@mettrose]

im German and i fly exclusively with eurowings. Never had an experience like you... Im sorry to hear that. i always got friendly service there... I cant recommend biz class too. But i really can recommend the economy with the more legroom option. thats an good experience and price normally.. But i can tell you by the scene where you are leaving the plane: i heard them saying "bye" in german and even for german standards (german often sounds harsh even by talking english because of our pronounceation of words and letters) they sounded kinda... arrogant... sorry to hear that from you 🥺

[@paulturner2911]

I'm now 50, and since the age of 9 I've been into aviation. What got me into it was flying BHX-TFS on a Britannia Airways Boeing 737-200. Loved every second of it, and leaving temps of -2C in BHX, and arriving into TFS and feeling +29C in mid November just blew my mind.

[@itsjoel]

I still have a vivid memory of stepping off the aircraft onto steps in paphos for the first time in august one year and being blown away by the ‘stepping into an oven’ sensation

[@paulturner2911]

@@itsjoel I can relate, remember getting off at PFO at 0320L and the captain saying it was 93 degrees! It was still dark but Cyprus was in the middle of a heat wave, even the locals were complaining about it!

[@showupnur1947]

Just Subscribed and Liked, Josh! Got impressed the first day when i saw your video! Love ya brotha!

[@Jascha-Natalya]

I’m used to this service quality flying Lufthansa economy. You have to beg for getting a drink during long haul flights or get it yourself in the galley. Even got kicked out several times while doing it. Bizz class ob the other way they treat you completely different at Lufthansa. You can feel that they are motivated and not lazy sitting around for 10 hours

[@RoadCone411]

What makes some of us Avgeeks? I think some of us are born with it - or perhaps we had an early flight experience, no doubt shaped by our parents or family, that has stuck with us one way or another. My first flight was when I was 4 (on a BAC 1-11) and I vaguely remember my father explaining to me what it feels like to take off by driving really fast in the car, hopefully nothing too dangerous! During the actual flight, I can still recall being mesmerized by looking out of the window at the small houses, cars, villages and towns. The noises, the sensations, even the smells were terrific to my young self. It was made to be a special experience and it was. Hundreds and hundreds of flights later - and many years - I'm still mesmerized by flying and the windows it can open up. Some people view airports the same way I probably do hospitals, but for me an airport represents a chance to travel somewhere new, to see and experience new things. Instilling a sense of wonder from flying, and travel in general, is something I really wanted to pass along to my kids, even though they may not be AvGeeks quite like I am. I kept a log my parents had from British Airways documenting my first flights through my early teen years, and I still maintain a diary of every flight I've ever been on (airline, type, tail#, origin and destination). Flying is still very special to me. Sorry Eurowings was disappointing, it doesnt look like you got good value for money. Service aside, maybe you'd have been more satisfied in economy where the limitations are in-line with what you paid. To be fair, besides the empty seat, this 'business class' product didn't look very different than any number of other low-cost, no frills European airlines such as EasyJet, WizzAir or Vueling. I think it was way over-hyped!

[@iandingle3640]

Thank you the very honest review! Merry Christmas and all the best for the holiday season!

[@grantt1589]

How many vacation days does this dude have?

[@BritishSteel87]

Imagine thinking that being in an inaugural fight gives you some kind of entitlement 👁️👄👁️

[@JoshCahill]

That would be awful.

[@infamyinfamy]

"I won't forget it because it was shit" Hahaha say what you mean Josh, don't hold back! 🤣

[@aaronssocks]

😂

[@lindadepascale8290]

Thank you for the honest review. Very much appreciated.

[@strixx1179]

My Hometown which is beside the International Airport made me an AvGeek. I still remember myself rushing to the terrace whenever I heard the engines roaring :D

[@Prussianbluex]

We should all know by now that any venture with “euro” in the title (including the currency) will sooner or later become a disaster.

[@0pposite221]

I'm always fascinated and embarrassed by the awful customer service in Germany. You can't even ask for extra sugar in a café without someone being a dick about it.

[@davidacseager]

Perhaps Eurowings did pick their best crew. That was as good as it will get!

[@bullockhindquarterwoman614]

I appreciate your expectations of service, "hard and soft product" and travel experience. I too expect travel to be elegant, pampering and adventurous, and not just the latter due to shock.

[@Ava_Orchid]

I understand that through the pandemic in the USA anyway flight crew were putting up with unprecedented bs from entitled hostile and often physically violent passengers but at the same time people pay so much for flights and service has just degraded to the point where a greyhound bus seems a luxury

[@tomernst1185]

What a shame. This really shows, how a flight comes down to the mood of the cabin crew. I´ve had some very good flights with Eurowings and motivated FAs.

[@Chrisbackgroovey]

Hey Josh, I became an av geek at 14 on my very first flight from Toronto Pearson YYZ on a Western Airlines, DC-10 to Honolulu Hawaii. I was hooked on flying and continued with my passion of airplanes! I am a spotter also and went to YYZ’s airport tour a year before the pandemic, if they still offer this free tour, it’s a wonderful experience seeing the heavy’s up close. Thank you for your amazing videos Josh, keep’em coming!

[@jcaam8094]

Unlike Sam Chui's channel, you don't sugar coat crappy service and I admire that about you and your channel.

[@patrickwillsch3230]

Hello Josh, EW is part of Lufthansa , so customer experience should be really low. Don’t pay for Business on neither airline of the Lufthansa Group on European flights. They all suck and are a rip of. Just compare TK to LH in the FRA-IST route. The Turkish economy experience is better than the Lufthansa Business Class. I became an AV Greek also because of my first flight with LTU , in 23/07/1984 I flew LT202 on a L-1011-1 from Düsseldorf - Athens/Hellenikon and was seated in 33A. Will never forget that and this day lead my path in working in aviation. Once again a good report man , keep it up !

[@adityavv96]

I flew with LH and they had amazing friendly crew . Economy snack got over and they got us business class snacks which was very nice of them . I’m sorry eurowings let you down , especially their inaugural service . Better flying next time mate

[@Dr.Gunsmith]

“I won’t forget it because it was shit” priceless 😂

[@thomascapol3872]

I loved this video When you spoke to the camera with your mic, I could just hear on one side what you were saying in my headset You re the best I love to watch

[@schneisi]

Hi I'm born 1970 and im a dual Citizen USA 🇺🇸 and Austria 🇦🇹, so my first flight was when I was 10 weeks old with a classic Pan Am 747 . Half of my family was living in New York so I was flying with my mom or dad always with Pan Am 747 , every year several times between Austria and The US. My God the seats in the Economy class were so large and wide , the food was excellent and I was lucky to be a live time witness of the golden Era of Air travel . 🙂👍💙

[@melaniedavis7638]

It is sad when you are let down in that way by staff/severs/etc... it really can make or break a situation. Happy Holidays ❤

[@jerrynadler2883]

I never waste money on domestic EU business class. I always look for a direct flight from USA because if there is EU connection i wont pay for business class. Disrespectful to offer same seats as economy.

[@somatoil4u]

OMG , It's 6am here and you had me laughing out loud with the FA with a whip and the Nien, Nien, Nien. Thank You for starting off my day right. I'm sorry the flight was a disaster, I hope you did enjoy a free champagne.

[@adlerkognitostreamingaufze9060]

Nein Nein Nein*

[@Tugela60]

He just does not like Germans.

[@brilliantbutblue]

Expectation: "Welcome aboard Mr Cahill, would you mind using our medical grade mask on this flight as it's the company policy, hope you have an enjoyable flight with us" Versus Reality: NEIN NEIN NEIN 😅 Unforgettable experience they said, come on admit it that much was true!! 😉

[@hendrik7097]

how should they know his name when he enters the plane?

[@brilliantbutblue]

@@hendrik7097 : The crew always personally welcomes Business class passengers that's how!

[@wakeupcall2665]

@@brilliantbutblue No, the paperwork and passenger Manifest you get after the last passenger boarded. However, you can always take a glimpse at the boarding card, if you get the chance. In any case, attitude is never a good idea. As I worked for far too long as Purser, I would always place the one CCM at the overwing exit rows, one in the aft cabin and the last one in the BIZ section, assisting the passengers with their coats or jackets and settling in. And no, cabin crew is not responsible for your carry on luggage. You packed it, you hauled it all the way through the airport, you stow it away. Again, as crew you only pretend you’re helping to launch that 10 kg trolley up into the luggage bins, without making a big deal out of it. And the list of names of passengers in your area fits nicely on your trolley. And even if passengers reseated themselves, the effort of you addressing your GUESTS by their names will make a huge difference. Humans love to be recognised as individuals, and the positive halo effect of your effort is immense, as passengers around will notice. And every little chit chat of a couple of interchanges does exactly the same. Also: during pre-flight briefing I was always asking each crew member to name a personal positive goal they want to achieve during that particular working day. But hey, I started flying 30 years ago. It seems like a lifetime away. And we were taught in training a few important things: always focus on customer service in line with safety procedures, be honest, take responsibilities, always be prepared to offer a solution in problematic situations, and keep in mind: you never get a second chance to make your first impressions! (the crew member leaning casually against the galley counter is the typical behaviour and mentioned in every initial training course) My favourite (even if super cheesy 🤣) motivational quotes to start the day: They may come as enemies, but they’re leaving as friends! And: If they don’t have a smile themselves, give them on of yours! As a matter of fact, humans always react positively to an honest smile. Try it out yourself, next time at the check out counter at the supermarket or when stepping on a bus. Thanks for the videos, Josh. Love’em! 😉

[@brilliantbutblue]

@@wakeupcall2665 : "and if they didn't have a smile themselves, give them one of yours" l love that, thanks have a great day yourself 👍

[@ElaineSharon358]

Happy Christmas Josh

[@robertkeenan7530]

Honestly, comming across your Channel and also Noel Philip's channels are what made me an AV geek. I can't fly very often but I love planes, so I thank you for doing it for me.

[@kennethduarte9605]

Actually, becoming an aviation geek was fairly recent for me, I just wanted to break the monotony of the initial pandemic and that was getting behind my Nikon D70 and trying something “challenging” to photograph…. what better then a speeding jet right? Plus San Diego is a lovely place to spot, you could easily spend a sunny afternoon spotting. Only problem with San Diego is there’s almost no variety- essentially all 737’s and A320’s of the dominant carriers…. though I love Southwest’s ‘Heart’ livery. I wanted more, so one day I went up to LAX, at the time I wasn’t super familiar with LA and it’s very easy to get lost on the freeway systems but I found it. The trip was almost immediately worth it; blasting off the runway was a Nippon Cargo Airlines 747-8 and that was it, I fell in love with the type as she roared past me, me standing in awe…. then not much longer was a Air China Cargo 747-400 that was even louder then the -8. Long live the Queen.

[@tchanter1]

Welcome to Germany!

[@PatrickBijvoet]

Thanks for a beautifull season of flying again Josh! I really love your video's and although I do not often react, I watch them all. Thank you for living my dream and sharing it with us! I look forward to your video's in 2022 and on! Oh, I loved to see the LTU Tristart. My first flight ever was to spain with my uncle, but I do not remember with whom and what airline. My first flight ever alone was with a Royal Jordanian 747 from Amsterdam to New York in the late 1980's. My most memorable flight must be a KLM-flight in a DC-10 KLM leased from Martinair (in KLM Livery) to Curacao in the early 1990's where I was invited by the captain to the cockpit for quite a while, because I gave up my seat at the window to a young boy and the seat beside that to his father. I never had a inaugural flight and after this, I will not fly Eurowings. Look how they where standing at the moment you left the aircraft. Almost, don't you dare take a treat from the tray.

[@me_patel]

Stop checking your earphones...Josh is whispering to us in our left ear only 😉

[@torstenkaehlert8447]

Great report Josh, but they did what you expected: They put their best crew on this flight … the rest of the bunch is surely even worse 🤣🤣🤣. Eurowings has not impressed me ever, Lufthansa is crap, but still much better than this lowest service carrier… hahaha

[@hansmeyer3900]

hahahaha best comment ever.

[@belugast]

I have to say BA have some of the happiest crews ever, even if their product is a little tired these days.

[@itsthemadge]

thought my headset died there for a second :D LOVE the vids! hope you are posting regularly as Im binge watching!

[@annmariehongach5791]

My first flight from NY to CA in 1985 on Pan Am 747, I was hooked and became a geek! 😊

[@leathomas9983]

What started my love of aviation? Late 1970’s Laker Airways 707s….. I fell in love with flying from then on!

[@edicant1967]

My mum was an air hostess with Swissair from '57 - '64 and that is where I got the love of flying. First flight was when I was 6 months from Edinburgh ( Scotland ) - Zurich (Switzerland ) with BA via Heathrow. I love flying and love Oman Air.

[@hugobosstimbuktu]

I'm frequently business class passengers at EW. My experiences are almost same. Some times I had nice flight attendance but most they love to chit chat. Honestly, I take my special cleaning tissue papers and clean my business seat and table. Why? It's always dirty. You may ask why I'm flying still EW? In German for domestic flight from Munich I have no other choices. Only EW and LH. Alternative is DB train but that one takes me 6 hours and DB train is dirty, too. So I'm living with dirty circumstances. What a service of a development country.

[@doctorsteve5838]

Josh made me an Avgeek! 😉 ☺ 😁 That flight sucked! Go Josh! You the man!

[@jadiazos]

Dad was in the Colombian Air Force, was born in the biggest AF base so my first 10 years was playing among my dad's tools and playing in the hangars with the Kfir's, DC-3, DC-4 C130, etc.

[@Watfordfc2030]

I grew up next to Luton airport and my father took me as a kid to watch the planes and I also saw concord fly from there . Amazing memo that never left me , I’m 50 now and I’ve not lost a single memory

[@alexanderuffelmann3382]

I'm from Germany, a medical mask is NOT only a FFP2 mask, it's the normal blue or black face masks too!

[@miladibrahim1068]

When i flew eurowings from Stockholm to Birmingham the stewardess were very nice, meal was obviously average just like you would expect from budget airlines. Overall i didn't have bad experience

[@scottrobinson8189]

For amazing service and friendly crews, you really need to fly with Jet2 based here in the UK. A budget airline with great customer service and a first class product.

[@ea6398]

Josh this is so funny 😆! Good to know what to expect! Try the budget Arline Wizz air

[@stewartread4235]

Great review Josh, never pull your punches..lol Merry Christmas

[@liesl7617]

Tristar for me too! My first flight was Prestwick to Toronto in 1989 on a Worldways Tristar. Long flight with no in flight entertainment, however we did have very comfortable seats; lots of space, sweets for take-off and landing, hot towel, honey roasted peanuts, afternoon tea, lovely food, fab crew and a trip to the flight deck!

[@flyoverfredusa]

great review, love the honesty as usual. Standards !

[@TomGD]

I flown on many airlines before COVID, and sometimes it's just the service from the crew always the letdown.

[@karlbark]

How I became an AvGeek ? I grew up in the vicinity of Reykjavik airport 🇮🇸 😃 and often played/hung around there (and was even sometimes treated to a ride-along on a training flight) 😊 -Now, after 9-11, the area is all fenced off and a no-go place 😐 ...so those days are gone. Also, when I was a 3 y.o. kid, my parents & I moved to Oslo, Norway 🇳🇴, where my father started working for the Icelandic foreign service. (So from 1971, I started flying internationally - and LOVED it). (It was btw. quite unusual for a child to be so well versed in international flying - when most Icelanders hadn't even been abroad yet)! Then my parents divorced and I moved back to 🇮🇸 with mom...who remarried.....a pilot (later Captain) with Icelandair 😁 So it's safe to say that I have been (fortunate, I think) to be around the industry for my whole life. -Cheers from 🇮🇸 Iceland, -Karl Trausti Barkarson

[@karlbark]

Btw.; I have to confess that I'm a little jealous of your Tri-Star experience 😜 I would have loved to have tried that one. (It has such a good reputation). -Also cool that you were able to travel with one of the last 737-200. (I forget the airline -sorry). (🌍 African).

[@DarkQueen1981]

I only have to hear "NEIN, NEIN, NEIN!!" and I am in stitches. 🤣 Love this video, and love your channel, Josh. 👍

[@OscarScheepstra_Artemis_]

My right ear really enjoyed your comments during the flight :B

[@RaulViitor1]

I travel from Düsseldorf to Salzburg, both times in BIZ, and I had a good experience there. The crew was very nice; the best crew experience that I had ever.

[@EnthusiastCarHangar]

I used to be a plane spotter and got fascinated with aviation. To answer your question.