我去英國wh,Xmas eve俾電單車黨當街搶左部電話,又唔敢話俾香港屋企人知。有個司機等過紅綠燈見到,即刻落車問我are you okay,仲車我去警局陪我報警,仲邀請我xmas去佢屋企食聖誕餐,真係好感動!同埋佢地xmas唔同香港,條街係靜到無哂人,因為個個返屋企做節。如果唔係佢請我食飯,又俾人搶電話,大時大節又自己一個,都真係好慘豬。不過wh既經歷令我完全無考慮移民,有響外國捱過就知道無論發生咩事,都係自己屋企(香港)最好!
我中學時期移民去左New York. 每日都要坐公共巴士返學,仲要係rush hours超多人都要企。我記得每日都係同一個黑人司機。佢每日都會同每一個,係每一個,上巴士嘅乘客講 good morning。乘客落車都會講thank you. 開始嘅時候我唔明白點解佢會咁,仲可能覺得有D多餘,我好唔慣。雖然我都會好有禮貌咁講番句good morning,但我都會不自覺望住佢唔知想點。有一日佢終於好善意地問我點解咁望住佢,搞到我唔知點答,淨係笑笑下話無嘢啊!但係從此以後我就學識左其實對人好有禮貌係修養,唔需要有原因。個司機哥哥每朝早一個好簡單嘅動作其實就令到每位乘客個日都有個好個開始,心情都靚D. 我依家30幾歲,我都係好鍾意咁對其他人,多D講唔該,唔好意思,問候下人,好簡單嘅事都可以令人地have a great day. 何樂而不為?
大約四年前去旅行,當時落機之後唔記得咗自己嘅銀包放咗喺seat pocket,直接攞完行李出到arrival hall 準備俾錢買嘢先醒起應該係留咗個銀包喺飛機上面,當時我即刻衝左上去櫃檯同個地勤講(咁啱佢係香港人),當時我知道個櫃檯應該差唔多夠鐘要close,我同佢講咗我留低咗銀包之後佢二話不說即刻幫我打電話入去登機閘口同同事講,然後打埋去清潔嗰個部門問有冇人執到我個銀包。佢知道我裏面除咗錢之外仲有香港嘅身分證同埋職員證所以佢一直安慰為我話唔緊要,就算執唔到佢都會陪我報警因為佢知道啲嘢好重要。然後佢就同我講佢要趕入去趁乘客未上機之前親自上飛機幫我搵,大約半個鐘左右佢流晒汗咁樣沖出嚟同我講話搵到個銀包。我當時真係好感動諗住薄酬佢,點知佢堅持唔肯收,仲講咗句説話:你比錢我哋公司買我哋嘅服務就代表你對我哋公司有信心,如果你依家再俾錢嘅話就即係對我哋頭先所提供嘅嘅服務承諾同埋態度唔認同,所以佢點都唔會受呢筆錢。佢自己都只係做返份內事所以唔需要特別嘅酬勞,如果真係想比酬勞嘅就寫返封表揚信就夠啦!第一次真係覺得呢位做服務業嘅人係真係攞個心出嚟服務客人。
好有同感!多啲表揚、體諒,少啲投訴公審~ 世界都美好啲! 以前曾經喺機場做過地勤幫人check in 好多時會遇到航班延誤或者有客人miss connect 記得有一次有位外籍媽媽帶住兩個仔女,佢由外地飛嚟香港轉機去加拿大,前一班機因為delay 而令佢趕唔切catch flight 去加拿大,當佢嚟到我櫃檯嘅時候,我以為佢會好唔滿意(因為始終係我哋航空公司遲咗令佢miss connect) 點知一邊幫佢改機票安排下一班機嘅時候,同佢傾偈知道佢帶小朋友返加拿大開學~ 一邊傾住閒偈嘅時候,我都盡可能幫佢哋安排想坐嘅座位(其實循例問佢想坐window / aisle seat) 佢揀完之後好appreciates 我嘅服務,仲主動拎咗張compliment form 寫嘉許畀我😍 This really made my day !
我係英國食Nando’s , 食到一半, 有個客人岩岩黎, 見到我係華人即刻同個waitress講唔想坐我隔離, 我聽到都敢出聲, 個waitress 換坐個位比佢;但同時走過黎叫我唔好唔開心、佢請我食lunch so refunded the meal for me ( because you have to pay for your food before you eat ) 我覺得好難忘。
好記得之前去LA搭巴士 個個落車都會大叫 thank you driver 自此之後我雖然唔會落車大大聲講唔該 但我上車近司機拍八達通會細細聲講唔該比個司機聽。好同意你講法 我唔明今時今日做有禮貌既人 會係一件咁難既事
@henryace84083 жыл бұрын
通常分享既都係被Serve既經歷, 我想要分享既係我幫左人既一個經歷. 某日, 自己一個喺荃灣行行吓商, 突然有一家人用英文問我路, 抬頭望真啲, Wow~~金髮既一家人, 問我X佳點去. 心諗, 你地好彩喇, 問著我喺荃灣長大生活左幾十年既我, 梗係知喺邊啦. 當時喺南豐中心, 要解釋好費時失時, "Left the mall, make a left, cross the bridge.....bababa.....", 講完佢地都未必識得行過去, 二話不說就直接帶左佢地行過去. 最後唔知點解, 佢對住我, 合十地Say Thanks, 乜香港人Say thanks要合十架咩? 佢當左我係泰仔?! 哈哈哈~~
@BabyBunny8044 жыл бұрын
Most of the times I would put back my own trays and throw out my own garbage whenever I’m done with my meal. Probably because I grew up in Canada but I definitely think these acts of service being used in HK needs to be recognized more. I remember doing that in HK once and people would look at me, thinking I’m weird. But I think by doing so, it saves time for the next customer who wants to use it and also the cleaning lady.❤️