"Keeping the Heart in Care" Conference 2014 Kate Swaffer

This is a presentation I gave on 14 February 2014, sharing my experience of being diagnosed with younger onset dementia. The conference was all about promoting Dignity In Care, and by following these principles in community, residential or hospital care, for ALL people, outcomes will be much better for everyone, and especially for people with dementia.
10 Dignity in Care Principles
1. Zero tolerance of all forms of abuse
2. Support people with the same respect you would want for yourself or a member of your family
3. Treat each person as an individual by offering a personalised service
4. Enable people to maintain the maximum possibly level of independence, choice, and control
5. Listen and support people to express their needs and wants
6. Respect people’s privacy
7. Ensure people feel able to complain without fear of retribution
8. Engage with family members and carers as care partners
9. Assist people to maintain confidence and a positive self esteem
10. Act to alleviate people's loneliness and isolation.