Thanks for the clarification that this kind of question is about your professional life not about your hobbies and such.
@KevtechITSupport4 жыл бұрын
Thanks
@betocruz12162 жыл бұрын
After going through difficult times during pandemic, this video helped me get the spot I so long for. God bless you. You're an enlightened person.
@KevtechITSupport2 жыл бұрын
Thanks Beto, congrats.
@deebo6069 Жыл бұрын
Just got offered a Tier 1 tech support job. I'm taking the offer been watching your videos I'm sure they helped me prepare. Thank Kevtech!
@KevtechITSupport Жыл бұрын
Good luck. Nice work.
@meowtubes81793 жыл бұрын
I can't speak for all IT hiring managers, but I can tell you for us, when we ask Tell Me About Yourself, we are most definitely looking for some personal background on you. Your work experience we will get to for sure, plus we have your resume, so we get an idea of what you did from that. Thats why you're in the room. Most of the time, that question leans more towards checking your culture fit with the team. YOU are not your occupation. We want to hear how you got to the seat you're in today, what did you overcome to get there? what is important to you outside of working everyday of your life? What values are important to you? What drives you to get out of bed every morning? Who Are You? What makes you unique?
@KevtechITSupport3 жыл бұрын
good to know.
@childofgod44492 жыл бұрын
I'm gonna make a joke by starting off saying "Well you see, it all goes back to when I was in kindergarten....", as if I'm about to tell them my whole life story, but then I'll say "just kidding" & go into my actual speech
@KevtechITSupport2 жыл бұрын
Lol
@mthobisimabaso6973 ай бұрын
Oh lord Sounds like an interrogation for to newbie with no experience
@jquiz4245Ай бұрын
Thanks for these videos sir, truly amazing work.
@cwagzy3 жыл бұрын
As somebody who already works in IT 1st line support/ support desk - I find your content is so insightful and informative without being overhwelming! I appreciate your videos and your way of explaining things - thanks again for all the videos pal, subscribed
@KevtechITSupport3 жыл бұрын
Thanks
@Melon_YT.4 жыл бұрын
Thank you for the example pertaining to having no work experience.
@brandonstechtips23163 жыл бұрын
I passed two interviews by watching these videos and doing home labs. I should know something within the next hour. keep up the great content Kevin.
@KevtechITSupport3 жыл бұрын
Thanks Brandon, nice work
@brandonstechtips23163 жыл бұрын
@@KevtechITSupport I was offered a position. Many thanks!! If I could tell anyone who wanted to get into the IT industry I would point them to your videos as well as Job skill share.
@KevtechITSupport3 жыл бұрын
@@brandonstechtips2316 nice work 💪.
@surmeetsingh23232 жыл бұрын
Great video👍🏻
@egbejimmy62042 жыл бұрын
How can you practice laps at home can you help
@jc2685 Жыл бұрын
2 hours until my IT support interview. From 6:47 will help me a lot. Appreciate all what you have done.
@KevtechITSupport Жыл бұрын
Good luck
@mthobisimabaso6973 ай бұрын
Prefect bruh a specially for us with no IT work expierince as yet
@Cincomitzi4 жыл бұрын
*Talks for 4 mins straight* "And that's a little about myself." LMAO anyways good video. I've been binge watching a couple of videos.
@KevtechITSupport4 жыл бұрын
Haha. It's an example of my job. Cool.
@cwagzy3 жыл бұрын
@@KevtechITSupport I think your explanation was a brilliant man! Thanks for all the videos, you have really helped me in my current application for a promotion to IT Support Engineer. Craig from the UK :)
@KevtechITSupport3 жыл бұрын
@@cwagzy nice work
@WLolatk Жыл бұрын
Nice for those who want to apply for a technical support job.
@s.c342 Жыл бұрын
I wish this playlist or at least this video was pinned somewhere lol. This has been so helpful!
@ZERO_TO_IT_HERO3 жыл бұрын
This is an absolutely awesome video! Great breakdown!!!
@KevtechITSupport3 жыл бұрын
Thank you.
@shazib10814 жыл бұрын
DAMN!!! Kevin, you nailed it again!!! :D loving your videos!!
@naveedanjum50804 жыл бұрын
hi kav, good video by telling an honest approach, to tell me about your self
@doyle87212 жыл бұрын
Yo you don’t understand you’ve helped so many bro! Your golden!
@KevtechITSupport2 жыл бұрын
Thanks
@cesmora4 жыл бұрын
excellent video thank you!
@MotherEarth573 Жыл бұрын
Hi Kevin, would love to see a new updated video of what you think now or advice on this topic! Thank you
@KevtechITSupport Жыл бұрын
Maybe. I think that video good enough
@mithunsharma31433 жыл бұрын
Amazing video, very helpful.
@KevtechITSupport3 жыл бұрын
Glad it was helpful!
@dave262624 жыл бұрын
I would not have ocurred those speeches in long years i am shocked how professional this guy is , i hope it helps me in my interview thanks a lot wherever you are i wish you a good day or night byeeeeeee }
@KevtechITSupport4 жыл бұрын
Thanks
@pakingking59023 жыл бұрын
I'm a fresh grad and your tips help me a lot thank you man! your a lifesaver I hope you help more people ✌ n ❤
@RobloxLu-o1k Жыл бұрын
Great
@smkrhel80934 жыл бұрын
You're the best..
@jericdeguzman46502 жыл бұрын
This man literally throwing gold for free, thank you Kevin.
Thank for sharing your video. I just started watching your videos , I just started my first desktop support about 2 months ago , I am similar with work that you provide on your scenario. What programs do you use for mirror groups from active user to new user ? And what remote session could you reccomend?
@KevtechITSupport4 жыл бұрын
We use server 2016, exchange 365 and bomgar as our remote session.
@joem55603 жыл бұрын
Thanks Kevin. This video is awesome and it help me a lot!
@Harjeetkaur-s1y Жыл бұрын
Hi Kevin your video is really helping. Do you have any videos on Window Server troubleshooting.
@KevtechITSupport Жыл бұрын
Like system admin stuff? Nope
@techch824 жыл бұрын
Great channel, thanks. worth making a course on udemy or something, id definitely buy it.
@KevtechITSupport4 жыл бұрын
People keep telling me to do that but I don't want to sell anything, I just want to help people.
@kieran1990able3 жыл бұрын
@@KevtechITSupport But selling is helping :)
@KevtechITSupport3 жыл бұрын
@@kieran1990able I'll leave it on KZbin for now since its free and everyone can watch it.
@nanapoku52592 жыл бұрын
@@KevtechITSupport Omg I got goosebumps on me - this statement from you is deep, Kevtech! May God take you from grace to grace, enlarge your territory and attain greatness! If people will have such kind hearts, the world will be a better place!
@mrtheo55124 жыл бұрын
Appreciated
@KevtechITSupport4 жыл бұрын
Thanks
@muhammadasif49163 жыл бұрын
• What brought you into working in help desk roles? • How important would you say customer service is? • How beneficial do you think a help desk is to a company? • How important are IT skills in a service desk role? • Where do you find motivation in a help desk role? • Are you able to work weekend shifts? would you plz make a video on these questions plz
@KevtechITSupport3 жыл бұрын
maybe.
@muhammadasif49163 жыл бұрын
@@KevtechITSupport will appreciate this effort bro
@sudhashahi7263 Жыл бұрын
Thank You Kevin. I just added you in LinkedIn
@Bjeezy923 жыл бұрын
GOAT
@ahmad38104 жыл бұрын
Thanks for bring up this topic and making a video about it ,but don’t you think that tell me about yourself shouldn’t be longer than 3 mins and summary of your qualifications and some experience. Idk
@KevtechITSupport4 жыл бұрын
It really depends on you. I spoke literally for over 5 mins on a job interview at my last job and they liked me. Like I said, it really depends on the company. Maybe shorten it if it's too long but you get the idea.
@anushkadilshan38994 жыл бұрын
Greatest video ever 👍🏻
@KevtechITSupport4 жыл бұрын
thank you!
@frannie1063 жыл бұрын
interview tomorrow... thank you for these videos !!!!! :)
@KevtechITSupport3 жыл бұрын
Np
@frannie1063 жыл бұрын
@@KevtechITSupport I had an interview today and there was one question I missed regarding when building a PC there 4 yellow and 4blue I think ram, or slots not sure, what to do next? I built a pc in 2006 , restudying for At+ cert with your 10th edition all in one guide ... I would like to respond to the interviewer
@KevtechITSupport3 жыл бұрын
Look at professor messer
@frannie1063 жыл бұрын
@@KevtechITSupport Here is the question -so I can research the answer 01. A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST? a) Install the memory in the four white slots b) Install the memory in the four blue slots c) Consult the motherboard documentation d) Install the memory in slots 0 through 3 e) Fill all slots with memory
@KevtechITSupport3 жыл бұрын
@@frannie106 look at the documentation
@getwittheprogram98814 жыл бұрын
Good video
@KevtechITSupport4 жыл бұрын
Thank you
@adamabakaradam78654 жыл бұрын
IT guy Welcome to Spain Europe I'm in Paris if you ever come here I would like to meet with you.
@KevtechITSupport4 жыл бұрын
Sounds good, thanks.
@multiverse19924 жыл бұрын
I hope you could talk a little slower. I understand english but i think the accent making it impossible for me to understand each word very clearly. But anyways thank you for sharing your knowledge with us :) God bless you
@KevtechITSupport4 жыл бұрын
You can slow down the video if needed.
@multiverse19924 жыл бұрын
Oh God! You reply very quickly! Thanks a lot man! You are a blessing ❤️
@dillianvramov3 жыл бұрын
Not criticizing, cause I love your content and it matches what I have seen and am seeing in the industry in the past 10 years, but it is noticeable that you tend to use the word "basically" too often. This gets the attention of recruiters for some weird reason. Kudos for going over why you are leaving the old job and reasoning your desire to take on the new position. Something that so many candidates forget to do
@KevtechITSupport3 жыл бұрын
Depends who it is. Some people don't like the word basically. I definitely agree with you.
@SanDiego3573 жыл бұрын
I agree with this statement, being hispanic americans i've noticed we tend to use the word basically a lot to describe things, my English professor pounded it out of me and during presentations lol He was a real nut case on extending our vocabulary.
@KevtechITSupport3 жыл бұрын
Lol. I changed my vocabulary throughout the year. Got better now actually. But I agree with you.
@childofgod44492 жыл бұрын
You've never met my friend Joel Lado. He has found a way to use "Basically" as a response for nearly any possible response or emotion expressed in existence. No matter what the topic or question, he replies, "Basically". It's his favorite word & a one-size fits all for him. At least most people just use it slightly in excess like Kev, and not like my friend.
@joyaljosephvj22913 жыл бұрын
One more question Kev,How to change secondary DC to primary DC!
@KevtechITSupport3 жыл бұрын
That's not helpdesk question. That's a system admin question. Whoever in charge of the server needs to change it.
@daryl6023 жыл бұрын
Sir i just want to ask. I did my "on the job training" as a desktop support engineer and i did lots of tasks back there. But you said a lot of things i am not familiar with. If you rate the job difficulty how do you rate it. From 1-10. And do your company back then give you an overview or teach you how to do things or just start right away?
@KevtechITSupport3 жыл бұрын
The job difficulty depends on the company, every company is different. The same goes with training. If your brand new entry level than they will train you.
@daryl6023 жыл бұрын
@@KevtechITSupport thank you :D
@kevin-lb9in3 жыл бұрын
I kinda feel like you talk way too fast / too much in this video and kinda repeat the same thing over and over. Slow it down a bit and talk about yourself as well, you only mentioned your working experience
@KevtechITSupport3 жыл бұрын
They don't want to hear about yourself. They want to hear about your work experience. That's the point of tell me about yourself. We talk about tech related stuff and how your a good fit for the role. You can also slow down the video using KZbin setting slow mode.
@kevin-lb9in3 жыл бұрын
@@KevtechITSupport I disagree. The recruiter would be interested in you showing that you understand the concepts, but really not interested in how you add someone to a security group or how you unlock an account. Social skills are more important than tech skills, cauz that someone can teach you
@KevtechITSupport3 жыл бұрын
Tell me about yourself is where you talk about your lab experience and why your the perfect candidate for the role. Of course you need people skills. I never said that's not important but you need to show them that your familiar with the technology as well. That's why we do home labs. Job recruiter is different from a hiring manager.
@WidePhotographs4 жыл бұрын
Kev, do you know where I can find training content on using SCCM? It feels like I am not using the full potential of SCCM.
@KevtechITSupport4 жыл бұрын
Jobskillshare has a free website for sccm. Check out his channel here: Jobskillshare: kzbin.info/door/2fYCeDDpXrQVjSPdJY4lyA
@WidePhotographs4 жыл бұрын
Kevtech perfect, thanks.
@swaroopjashu3 жыл бұрын
Thanks Kev💝
@kikeolarewaju87373 ай бұрын
So for those without IT support experience how can one scale through
@KevtechITSupport3 ай бұрын
Build a home lab related to IT Support and add those skills to your resume
@krystekczystek53612 жыл бұрын
Could you use better mic in next videos?
@KevtechITSupport2 жыл бұрын
Old video, watch my other videos.
@jaimecruz81424 жыл бұрын
Breeze bro breathe
@shaqh.89463 жыл бұрын
Hey Kevin! do you respond via email? definitely could use some advice on a transition.
@KevtechITSupport3 жыл бұрын
Everyone on discord. Discord on my youtube page and most of my newer videos.
@daft_punker3 жыл бұрын
bro ur just rambling, just timestamp where you answer the questions
@KevtechITSupport3 жыл бұрын
The beginning of the video is important to someone brand new to IT because they think tell me about myself means to talk about their personal life. Skip to the part of the video where I answer the question 2:08 . If I talk about something it's for a reason not because I'm rambling.
@joyaljosephvj22913 жыл бұрын
Hi Kev,I have 2 question which is from active directory. 1.How do we take a call with a user who forgot domain password and unable to login to account while working from home!!pls note he wont come to office. 2.what do we do if a user moved out of domain while working from home! Thanks.
@KevtechITSupport3 жыл бұрын
I answered this question in another video. You would reset the password but first confirm that it's him and reset it. Company laptops use vpn but also depends how the company is set up. 2nd question you would login to vpn on the laptop, remove the pc from the domain and add it back by connecting as a local user account.
@joyaljosephvj22913 жыл бұрын
@@KevtechITSupport ohh wow that's super quick,...but as it is part of domain,and not syncing with Directory or controller,would it be effective if we reset password!,user unable to login and connect to VPN either.
@joyaljosephvj22913 жыл бұрын
Could you please share me the link!if you don't mind
@KevtechITSupport3 жыл бұрын
@@joyaljosephvj2291 if vpn set up on the pc than they would just use the new password you reset it too for the login for vpn to work. Than they can change on their own. That's how it works in an IT environment. Doesn't need to talk to the domain controller to reset the password if the vpn set up correctly.
@KevtechITSupport3 жыл бұрын
@@joyaljosephvj2291 this is the one if a pc falls off the domain, common tech issues in helpdesk kzbin.info/www/bejne/e3KTi6F-abebo5I