KIA SONET AVN SYSTEM TOUCH ISSUES

[@rahulchilampath9149]

I'm also facing the touchscreen issue with my 2.8 years old sonet htk+. Service center is asking me to replace the entire system and no other repair option. The worst thing is that infotainment system has only 2 years warranty and if I want to replace, the new system costs around 30k/-. This is clearly Kia's bad engineering as I saw so many similar cases. Definitely this should be filed in consumer court.

[@shubdeeprai8432]

Facing same issue with my vehicle... Something has to be done.... No doubt this is a manufacturing defect. Have already asked my friends not to go for KIA.

[@vangapesuvom9725]

Me too facing the same issue guys and the showroom says the same thing us and he even stated that it would cost around 40k and it would not be covered in warranty 😢

[@922.vishal]

Same for me to

[@somanathalegaon9574]

Hey.. I had raised issue with dealer in Bangalore and he has sent a technician at my place and he has updated the software.. today I did 6 hours drive and looks like the issue has been fixed with software update.. please connect with your dealer..

[@Bhupeshtolia]

Same here bro on htk +

[@shubhamchikhalkar4115]

As I had contacted kia India they told me We haven't received such a complaint regarding Infotainment which delivered during end of 2020 and start of 2021 So guys please call kia costmer care and tell them so many people facing this issue and they must call such vehicles as other manufacturers do Tell them it's Manufacturers issue

[@randof9809]

I am also facing same issue. Can we gather along and put a case in consumer court.

[@somanathalegaon9574]

Hey.. I had raised issue with dealer in Bangalore and he has sent a technician at my place and he has updated the software.. today I did 6 hours drive and looks like the issue has been fixed with software update.. please connect with your dealer..

[@randof9809]

for me they told for replacement which cost me 50% ie 17000

[@sngour123]

In the same problem for me, they told for replacement which cost 38000/-

[@rajatkatoch4442]

Same issue my car

[@safeesali009]

Same issue with my car as well…since my warranty is over they said it will cost 38k

[@Ashish-gt1ry]

If this is a perticular production batch problem then Kia mist accept and respve by calliig us. Like maruti did for Baleno. There was a manufacturing fault ans Maruti Suzuki resolved it by calling from their end only. Else no body could have ever know.

[@shubhamchikhalkar4115]

Yes so many has this issue

[@AnkushRana-qq8tv]

I have also this problem.

[@dhavalpatel0725]

I have also this problem

[@ChankyGarg]

I m also facing the same issue

[@rajdip92]

@Ashish-gt1ry Are you saying about the 2022 new gen baleno?

[@SumitGavhankar]

Same issue with my 3 years old HTX too. If this issue is so common then we should escalate this. Pls suggest what should be done to get this fixed .

[@shubhamghatwal]

I am having similar issue

[@gouthamanubrolu6042]

I am also having same issue

[@somanathalegaon9574]

Hey.. I had raised issue with dealer in Bangalore and he has sent a technician at my place and he has updated the software.. today I did 6 hours drive and looks like the issue has been fixed with software update.. please connect with your dealer..

[@randof9809]

no sort of reply from Kia

[@kowshikvgowda1957]

even Im having same issue

[@somanathalegaon9574]

hey Guys.. I am also facing the this issue in my Sonet HTX model.. The Vehicle is ~3 year old and the infotainment warraty is only two years..! I will also call and complain KIA service center.

[@shubhamchikhalkar4115]

As it's Manufacturers defect we can call them continuously so that it can be solved those having issues So many having this issue but it should be reach to kia India

[@Ashish-gt1ry]

Same issue with my car, exact same, I have also video clips. Is it resolved now?

[@Prashantkumar-rw4dz]

How it is resolved

[@kuwarmurmu640]

I'm also facing same issues with my HTX. I got my screen replaced but after a year same problem started and now service authorities are saying that your car is out of warranty and you have to pay for the replacement.

[@thakurdasroy]

same problem in my 3 yrs old one,,,,dealer says screen has two year warranty,,,,what to do

[@shubhamghatwal]

I have same issue and 2.5yrs old car

[@tamiltrader3723]

Try to ask dealership if not go to consumer court many cars have same problem so it’s Kia’s fault u will definitely get compensation

[@Ashish-gt1ry]

From the chat is seems all have purchaged end of 2020 or beginning of 2021. Please confirm.

[@shubhamchikhalkar4115]

Feb 2021

[@Ashish-gt1ry]

@@shubhamchikhalkar4115 I too, February 2021

[@shubhamchikhalkar4115]

Yes Feb 2021

[@shubhamchikhalkar4115]

@@Ashish-gt1ry I contacted kia India let's see what they will reply

[@shubdeeprai8432]

Yes.... End of2020

[@rizwansyed995]

We have the majority we can file a case, giving top features but failed in engineering department. Lets go to consumer court. main thing was it ever informed during the initial buying stage its warranty is for two years i guess never, the dealer just says you have 5 years of warranty.

[@prashanthkumar8725]

Even my IMT HTX model has the same touch screen issues.

[@ravipaikra1471]

Same issue 2020 htx model

[@Skypatel92]

Same issue with my sonet HTX 2021 model...

[@Aman-yt112]

M also facing touch issue mine htx 2022

[@jasuke20]

hello sir, my audio car has no sound

[@sarathkumarp5078]

Same issue with my 2. 2 year old sonet htx too...😢😢

[@JeetYadav]

Same problem hai bhai 2022 sonet htk model but screen ki 2 years ki warranty rhete hai aab 25 hajar replacement k lag rhe hai

[@sanuvlogs.....4437]

Facing the same problem on my htx imt .....

[@ravipaikra1471]

Looks like this issue is very common so Kia have to recall their infotainment system.. I don’t see this kind of issue in other companies touch screen

[@koreancartech]

yes

[@sanjeevtalwar3750]

Hi guys I am also facing the same problem with my kia htx 2020 model please share with me the way to teach them kia india

[@gukanrajr6896]

Same auto touch response issue what to do?

[@koreancartech]

Go for replacement

[@gukanrajr6896]

@@koreancartechthey said warranty only for 2 years thereafter it’s chargeable

[@thefroskman]

Hello sir , my sonet's Screen is working but the auto touch problem is there so please give me solution 🙏

[@koreancartech]

If it's in warranty than replace it as soon possible

[@tamiltrader3723]

I have the same issue after two years and I wrote a mail to Kia care they replied about it. If you don’t get answer go with consumer court it’s completely Kia’s fault

[@thakurdasroy]

what type of reply they gave..does they change it.... pls provide mail of kia care thanks.@@tamiltrader3723

[@Ashish-gt1ry]

@@koreancartech 12 lakhs ki gadi hai. It's a question of KIA's engineering? Exact similar issue if happens then it's a manufacturing fault. Irrespective of warranty they must recall the cars to fix it like Maruti, Mahindra earlier did for some or other reason. KIA must not step behind to hide from the engineering failure. #KIAmotors #KIA

[@koreancartech]

@@Ashish-gt1ry yeah it's product issue But they mentioned in kia owners manual after 2 year it's payable

[@avisekhsengupta2350]

Yes same here with my car, kia sonet htx imt, its just 2.5 yrs old

[@koreancartech]

Put mail for kia They will support you surely

[@avisekhsengupta2350]

Yes I have reached out to the service advisors

[@Ashish-gt1ry]

@@koreancartech give e-mail id of kia

[@sureshgupta-rb5dr]

Same problem in my htx2021 modal sabhi mil kar kia india ko mail kare

[@shivamhrd]

Same issue mere sath bhi aa raha hai.

[@somanathalegaon9574]

Hey.. I had raised issue with dealer in Bangalore and he has sent a technician at my place and he has updated the software.. today I did 6 hours drive and looks like the issue has been fixed with software update.. please connect with your dealer..

[@hardippatel106]

I am facing same issue with my 2.7 years HTX model. If anyone has found resolved please share information.

[@rahulbhosale6307]

Same issue, what is the solution when no warranty?

[@koreancartech]

I'll let you know give me some time

[@koreancartech]

We replace whole screen in 20k

[@pankajnaik8448]

Meri Kia Sonet HTK+ me same issue h aur out of warranty h toh replacement ka price 38800 btaya mujhe aaj hi , sahi price h?

[@pranjalmahanta3237]

Acha sa android system under 20000 aa jayega.

[@shubhamchikhalkar4115]

They replaced my by giving 50 percentage goodwill and 5k discount Total cost me around 8K

[@kuchtohai.....3362]

Also same issue my sonet...htk+

[@RakeshDesale-r4n]

I have same issue. Car reg. Is in Dec.21

[@morungdangsa4993]

I have also same issue with my 1 and half year old vehicle

[@tusharvadje8603]

I have same problem showroom vale change karne bole hai

[@priyesh_harsh]

mera 2 years se zyada ho gaya aur just now ye issue aa rha any help?? 🙏🙏

[@koreancartech]

Out of warranty

[@priyesh_harsh]

@@koreancartechrepair wagera ho sakta hai jya ya seedha replacement

[@kishorerudra5429]

Same problem, they are charging 46k for the replacement, this is too much just 4 years old how come touch will fail without any damage or something.

[@koreancartech]

i hv better price if u want than contact 8805136325

[@HelalKhan-z4k]

Sir mera bhi ye problem kaise solved karu😢😢😢😢😢

[@koreancartech]

Whol system replacement

[@agsworld3397]

I'm facing the same issue. Has anyone tried an aftermarket infotainment system for the Sonet? I feel like 45K is too much for the AVN system.

[@kartikvarmadantuluri2433]

I’m facing the same issue. HTX IMT model. Unfortunately this issue came after the warranty period. After lot of discussions, service centre is replacing the system with 50% discount, it’s coming to 15k. However, the warranty on the new system is only 6 months. Who knows if the same issue is repeated after 6 months. This is a serious issue with Kia.

[@gowrishkini7313]

Yes because it's an refurbished system.

[@mrityunjaysaha3723]

KIA Sonet HTK+ purchased in April 2022, now facing the same issue. Dealer telling me some kind of liquid entered in the system so no warranty. I don't know how liquid entered in the system

[@koreancartech]

If u vehicle not crossed 2 years than its can be replace Under warranty

[@koreancartech]

U did 3M interior polish out side

[@mrityunjaysaha3723]

@@koreancartech Nope! Dealer saying warranty doesn't cover any kind of water damage

[@Bijaya13]

Mere car mai v same problem ho raha hai...issko kaise khud se thik kare...pls help

[@koreancartech]

Replace hoga Under warranty me

[@Bijaya13]

Warranty toh khatam ho chuka hai..sayad 1sala se jayda ho gaya hai.....apne kaise thik kia....

[@Bijaya13]

Iska Infotainment system ka price kitne ka aata hai...???

[@koreancartech]

@@Bijaya13 30k

[@somanathalegaon9574]

Hey.. I had raised issue with dealer in Bangalore and he has sent a technician at my place and he has updated the software.. today I did 6 hours drive and looks like the issue has been fixed with software update.. please connect with your dealer..

[@somanathalegaon9574]

Hey Guys.. I had raised issue with dealer in Bangalore and he has sent a technician at my place and he has updated the software.. i did a test drive and did not face any issue and crossing my fingers.. Saturday travelling about 4 hours duration.. Will keep you posted. So ask your dealer to update the software..

[@rahulbhosale6307]

hey, is it android update or what kind of update?

[@somanathalegaon9574]

@@rahulbhosale6307 hey.. It’s an infotainment software update.. my KIA dealer technician came and updated through USB..

[@sachindhoble2070]

I am also facing same problem.... Please tell me from which showroom u hv updated the software

[@Aman-yt112]

​@@somanathalegaon9574 mine dealer telling me there is no software update available nor they able to do factory reset.

[@somanathalegaon9574]

@@Aman-yt112Hi Aman.. It got fixed and worked for few months and back to square one… I will share the software version tomorrow.. There is update available only thing is we can not install like any other software.. It has be done through USB and through dealer…

[@saurabhsalunkhe1278]

Same problem with my new car 15 days old only

[@rohanawasare4446]

Same issues with my 7 month old HTK plus

[@Jagaadzh]

I have 😢 also faced

[@vineethkuttan3474]

i Have Sonet HtX iMt 2021 model, same issue happened just 2 months after warranty expired . we should join together to fight against this manufacturing defect and file consumer court case.

[@koreancartech]

They will reject this case Because in owner manual clearly written only 2 years of warranty

[@gowrishkini7313]

Even I got the same response..what did u guys do now?

[@koreancartech]

@@gowrishkini7313 ask them in goodwill

[@gowrishkini7313]

Did u get it replaced?

[@koreancartech]

@@gowrishkini7313 mostly they replace re

[@ahanis77]

The same issues I am also facing are clearly sign of technical fault

[@koreancartech]

yeah need to replace whole thing

[@JeetYadav]

Same issue 2022 sonet model 😢

[@rajanvw]

Same problem... What to do?

[@koreancartech]

@@rajanvw replace whole system

[@prakashbisht1049]

Same issue with me but still after software update issue is not resolved

[@koreancartech]

This is hardware issue

[@girrajtomar5190]

Does anyone did the ac vent cleaning during service. Because I face the same issue after the service of my car.

[@koreancartech]

It's some common issues happen before few years

[@innovativeengineer4436]

I am facing the same problem and now dealers are saying that I have to change the system and it will cost around 45k. I mean seriously this is what kind of service they are providing

[@koreancartech]

If u want than I can provide you in best price

[@devangmehta07]

@@koreancartechhow much

[@sachindhoble2070]

I am also facing same issue

[@shobhitgujrati]

Same problem

[@AjayRathod-xk9gb]

Aye problem sol nai ho sakta

[@koreancartech]

Hv to replace screen

[@koreancartech]

U can send through kia dealership

[@AjayRathod-xk9gb]

Replace me paise dene padege

[@koreancartech]

@@AjayRathod-xk9gb under 2 years you will get free of cost

[@SureshMeena-ds7xe]

Price kya hai

[@kuchtohai.....3362]

Same issue in my sonet car...Tin sal complete ho Gaye...ab Kia service centre me phone Kiya to bolate hai 13k thi 14k utna kharch hoga....

[@sunset2874]

Warrant only 1 year I have same issue they given estimation 50k

[@koreancartech]

@@sunset2874 its too much

[@922.vishal]

Same as other comments

[@keshavgoyal8008]

Same issue, I guess this houod definitely be reported

[@gowrishkini7313]

I tried my best to replace it. contacted my nearest showroom but they say the same thing again n again... warrenty for infotainment system is only for 2 years..for new system it will cost u 30-40 k .. instead my service advisor told to swap it with an refurbished system..they will first remove ur cars data and send it to Chennai. ( manufacturing and service of kia and Hyundai infotainment system is done thr..) Then after 1 month they will send u refurbished system of another car.. which will have warrenty of only 6 monts..( by the way they will take ur cars system). They charged me around 16-17 k .its been around 3 months its working fine for me.. and ig problem is only in htx models. hope it helps

[@koreancartech]

@@gowrishkini7313 better u go for new android system

[@gowrishkini7313]

@@koreancartech replaced it already

[@koreancartech]

@@gowrishkini7313 dont go for original one u will get best one in 16k

[@anwark747]

​@@koreancartech how can i get this

[@ambersaxena2749]

Getting same issue 3.5 yr of kia sonet

[@koreancartech]

@@ambersaxena2749 need to replace hole thing

[@patilsv9352]

Same issue HTK plus

[@Ashish-gt1ry]

#Kia #kiaindia #kiacar

[@Khushboo23765]

Same issue

[@garapativenkatasaiprasad1548]

Same issue for me also

[@gajananratawa]

My sonet oct 20 is also having same problem.company advice me to change,cost 35000

[@koreancartech]

We can replace screen in 20k

[@koreancartech]

I hv screen if u want that u I can replace that just u hv to send to me...

[@kowshikvgowda1957]

if the infotainment system is under warrenty , then will they replace it for free? or else if amount have to paid, how much?

[@koreancartech]

@@kowshikvgowda1957 yes

[@sanjaykumar-g2c7p]

Same issue mere sath h

[@sravankumar-oj1ii]

Same issue with my sonet HTX 3 years old out of warranty dealer says to replace with new one What to do this is surely Kia’s engineering fault

[@koreancartech]

Yeah this is common fault in mobis AVN

[@sohanchodankar3130]

Same issueee bhai

[@koreancartech]

Is in warranty??

[@sohanchodankar3130]

@@koreancartech no🥲🥲

[@anoop6768]

I have same issue with 3 year old HTX

[@koreancartech]

its out of warranty u hv to replce it

[@rajankoshy3329]

Pl let me know how can contact you

[@somanathalegaon9574]

Hey.. I had raised issue with dealer in Bangalore and he has sent a technician at my place and he has updated the software.. today I did 6 hours drive and looks like the issue has been fixed with software update.. please connect with your dealer..

[@9770423976]

If this issue comes under warranty period then only dealer replace it.