1.56 to 2.41 videos shows that carrycot holder is facing different direction and after 2.41 video shows carry cot holder is straight ? Am I missing something during installation?
@misbahjawaid86173 жыл бұрын
I have the same problem. How you sorted it?
@khalidzakaria7863 жыл бұрын
@@misbahjawaid8617 same issue that holder is facing at an angle....does not point downwards...have u sorted??
@tktaylor62 жыл бұрын
I was also confused by this. If you look at 4:30 in the video you see how it works. You need to have it on the frame and use a button at the top of the cot.
@adedayofajemisin47672 жыл бұрын
I know right. The instructions was not put in the sequential order. I had the issue too. But go to the the point 4:40 in the video, it’s just a simple level to pull on the body to change the direction of it. 😪just kind of “stupid” when and can be confusion when that part is not put in the proper sequential order.
@aaronrobinson54952 жыл бұрын
@@tktaylor6 you are a life saver 🤣🤣
@vivianaquino01 Жыл бұрын
I bought a used Minky carseat for this Juli stroller model, but the carseat came with an adapter attached and I can't remove it, how do I remove it? I also need to know where I can buy the right adapter to be able to use it in my buggy/pram.
@KinderkraftOfficial Жыл бұрын
Hello, in this case please email us at support@kinderkraft.com, our specialists will send you a manual for a MINK model :)
@zeppelinaautumn42084 жыл бұрын
Absolutely great tutorial, super smart and pedagogic and perfectly balanced visually and verbally. Makes it so easy to install. I love the pram. So far I have it indoors cause of the weather. Will use it from spring and on. Meanwhile I enjoy it and push it into every part of my home with my little baby! Thank you for a great pram and a super well thought through tutorial. 👌🏻🌟🌟🌟🌟🌟
@lindabaffoaaagyapong764 жыл бұрын
The carry cot cannot stand straight when I shake it out and no matter what I do. Also the carry cot adapter to the rack was tilted when I received my package. I have tried and tried and cannot straighten it. Because of that I cannot mount the carry cot on the rack
@lindseycole90623 жыл бұрын
Mines the same
@lindabaffoaaagyapong763 жыл бұрын
@@lindseycole9062 I sent them an email and they sent me a video with which I was able to adjust the adapter. But the carry cot only stand straight when it's on the frame. I have used it for 9months now and it's been okay
@lindseycole90623 жыл бұрын
@@lindabaffoaaagyapong76 I had a play with it after I replied to your message and figured it out. Is it any good? It looks lovely now its how it's supposed to be
@r27m142 жыл бұрын
Can you tell me rear wheels model please. I've ordered this model 3-in-1 juli pink and I got 4 front wheels instead of 2 front wheels and 2 rear wheels.I've tried to look on amazon and official website but I cannot find the same model.
@KinderkraftOfficial2 жыл бұрын
Hello, please contact us privately on Facebook. We will help you solve your case.
@lynnemcneilly19144 жыл бұрын
I cant get carry cot to lay flat! How do I do this??
@agnieszkakucharska99044 жыл бұрын
It's in a sitting position. Check in the movie how to change from sitting to flat position (4.42 min). I had the same problem when I got it.
@MarySilva-cz4rh4 жыл бұрын
Same problem
@briannaandrade25443 жыл бұрын
Thanks 4 your help, that was stressing me out
@adedayofajemisin47672 жыл бұрын
I know right. The instructions was not put in the sequential order. I had the issue too. But go to the the point 4:40 in the video, it’s just a simple level to pull on the body to change the direction of it. 😪just kind of “stupid” when and can be confusion when that part is not put in the proper sequential order.
@patsy_ever_greatest4 жыл бұрын
How do you clean the buggy ? I've looked everywhere and I cannot find a answer u want to want to wash it before my baby arrives if it's possible
@amakatopaz33055 жыл бұрын
Just assembled my push chair today, but the wheels keep pulling off on the road. It was terrible when it also happened while I was about crossing the road. I need help pls
@KinderkraftOfficial4 жыл бұрын
Hi, sorry to hear that, please contact our customer service via bok@4kraft.com We will help to manage this issue.
@katyscoular80874 жыл бұрын
Cant get the connectors at the side of the hood to go straight so that it fits flat when you connect it with the rest of the pram frame. They don't move.
@chloe93084 жыл бұрын
I’m struggling to figure this out too did you get it sorted?and how?
@mazleckie63214 жыл бұрын
Hi, have you manage to find out how you do it yet? Thanks x
@chloe93084 жыл бұрын
Maz Leckie there’s a lever on the hood part which changes the position 4.30 on the video does the same for carry cot
@chisomi99482 жыл бұрын
@@mazleckie6321 q1q
@adedayofajemisin47672 жыл бұрын
I know right. The instructions was not put in the sequential order. I had the issue too. But go to the the point 4:40 in the video, it’s just a simple level to pull on the body to change the direction of it. 😪just kind of “stupid” when and can be confusion when that part is not put in the proper sequential order.
@maaakua90673 жыл бұрын
Great 👍 teacher
@KinderkraftOfficial3 жыл бұрын
Thank you very much!
@nadiaakhtar6905 жыл бұрын
Hi I'm struggling with the carry cot of this pram.. I've assembled the whole thing and it looks great but is the carrycot supposed to stand flat on the floor by itself too, as mine just collapses on one side? On the pram it's fine but if I detach and place on a sofa indoors or on the floor it simply collapses on one side. The video suggests it doesn't as they guy places it on the table and it stands.. am I wron in assuming it should stand on the floor? Am.i doing something wrong
@elenabalan63744 жыл бұрын
Hello, we have the same problem with the carrycot. Did you find a solution? thank u!
@nadiaakhtar6904 жыл бұрын
@@elenabalan6374 hi Elena! I called the company and they told me that it doesnt stand by itself which is a shame. The video is a little misleading unfortunately
@lindabaffoaaagyapong764 жыл бұрын
So what did they say we should do for the carry cot to stand on uts own instead of collapsing on one side? Because it means it will collapse on the baby
@sidrakhan-rx2jr4 жыл бұрын
Can we fold this with the seat on?
@oj23142 жыл бұрын
The difficulty in setting this up is edited out of the video. Oh my days... I swear I'm working on a vehicle installment. It would be great to show us were each bolt attachment goes and a little hint of warning of the struggle. Thanks.
@KinderkraftOfficial2 жыл бұрын
Hello, thank you for your feedback. We will forward it to the appropriate department :)
@venugattineni53594 жыл бұрын
We bought the 2 in 1 pram which is delivered today, the package doesn't have rear axle with brake. Very disappointed.
@KinderkraftOfficial4 жыл бұрын
Hi Venu, sorry to hear that, please contact us via bok@4kraft.com. Our customer service will help you.
@zouliatikalliroi74983 жыл бұрын
hello, can we find the dimensions, when the trolley is closed? please help me
@KinderkraftOfficial3 жыл бұрын
Hello, the dimensions of a folded stroller are 76 x 54.5 x 25 CM :)
@shuyeb19874 жыл бұрын
Hi, I can't get it to flatten down, how do I do this, the video is not showing it either
@KinderkraftOfficial4 жыл бұрын
Hi, please contact our customer service via bok@4kraft.com.
@adedayofajemisin47672 жыл бұрын
I know right. The instructions was not put in the sequential order. I had the issue too. But go to the the point 4:40 in the video, it’s just a simple level to pull on the body to change the direction of it. 😪just kind of “stupid” when and can be confusion when that part is not put in the proper sequential order.
@drshazawanful5 жыл бұрын
Hi plz can u tell me where I buy this I'm in UK Bolton and price?
@KinderkraftOfficial5 жыл бұрын
Hi, please check marketplaces such as prreciouselittleone, ebay or amazon. Please check the link below - www.preciouslittleone.com/product-information/19/70506/kinderkraft-juli-3-in-1-travel-system-grey/
@priliangirazi63764 жыл бұрын
Send me a msg if you still want one I have a brand new one. It's an unwanted baby shower present.
@Therainbowtwins4 жыл бұрын
eBay & Amazon
@infolondonium74684 жыл бұрын
@@priliangirazi6376 Hi Priia, Just wondering whether your one is still available?
@priliangirazi63764 жыл бұрын
@@infolondonium7468 So sorry i sold mine a couple of months back.
@emmajayne76563 жыл бұрын
Iv just brought this and my car seat adapters are for the same side Iv got two left ones anyone else had this trouble so upset
@KinderkraftOfficial3 жыл бұрын
Hello, we are very sorry for this situation. Please email us at support@kinderkraft.com, and we will send you the right one :)
@meganthornton92685 жыл бұрын
How.sp.i put the carrycot on everyone I try it's.not flat and it's irriataitng me x
@KinderkraftOfficial5 жыл бұрын
Sorry to hear that, please contact us via bok@4kraft.com. We will help.
@meganthornton92685 жыл бұрын
@@KinderkraftOfficial I've dobe it now and in actually in love with the pram xx
@sherikasilcott89824 жыл бұрын
megan thornton how did you get this done???
@sherikasilcott89824 жыл бұрын
KinderkraftOfficial I have the same problem. How do I get it lay straight ?
@meganthornton92684 жыл бұрын
@@sherikasilcott8982 there should be a black handle at endnpull it out and it will lay flat xcc
@user-sx9jh2bb8s4 жыл бұрын
I like it but I'd probably get a better rain cover to be honest. One that covers the whole carry cot...
@KinderkraftOfficial4 жыл бұрын
Thank you for the opinion, we are always open to suggestions from our Clients. Despite that, we are happy that you like our stroller. and you choose our brand. Regards :)
@anujinsainbayar16903 жыл бұрын
Wheel size pls!
@KinderkraftOfficial3 жыл бұрын
Rear 24 cm; front 15 cm
@AdellaLivia5 жыл бұрын
elle est super jolie moin cher et pratique😍😍😍
@ellen2ish5 жыл бұрын
So the handle is NOT adjustable?? What a shame.
@KinderkraftOfficial5 жыл бұрын
No, it`s not adjustable. If you are looking for a stroller with an adjustable handle we can recommend you our different model - MOOVE
@lindseycole90623 жыл бұрын
I can't seem to get the pin or the cap to stay on the wheels
@KinderkraftOfficial3 жыл бұрын
Hello, in that case, please fill out the complaint form on our website www.rma.kinderkraft.com and the team of our specialists will look into your problem.
@RosieG19862 жыл бұрын
@@KinderkraftOfficial Hi, where can one get replacement caps for the wheels please? I've managed to lose both of mine 😔. Many Thanks
@KinderkraftOfficial2 жыл бұрын
@@RosieG1986 Hello! You can purchase additional accessories or parts directly from us. Please contact Kinderkraft repair shop directly. Our repair shop has most spare parts and will be happy to inform you about the price. Please email us at the address: support@kinderkraft.com
@RosieG19862 жыл бұрын
@@KinderkraftOfficial Great!! Thanks so much.
@afiqaamir93163 жыл бұрын
I am not happy with product when u put baby on sitting mode he is like hanging there very tiny place to sit and the rest is for back I am totally regretting now I spend so much money I should get another pushchair 😒💔
@KinderkraftOfficial3 жыл бұрын
We are very sorry that our product did not meet your expectations. Thank you for your opinion, it's really important for us.
@khalidzakaria7863 жыл бұрын
Cant get the connectors at the side of the hood to go straight so that it fits flat when you connect it with the rest of the pram frame. They don't move.
@KinderkraftOfficial3 жыл бұрын
Hello, in this case please e-mail us to support@kinderkraft.com, our specialists will help you
@adedayofajemisin47672 жыл бұрын
I know right. The instructions was not put in the sequential order. I had the issue too. But go to the the point 4:40 in the video, it’s just a simple level to pull on the body to change the direction of it. 😪just kind of “stupid” when and can be confusion when that part is not put in the proper sequential order.