good morning, i have a konica minolta c454e. I am not able to print from the computer and the network cable the computer does not recognize, can help me with some settings to readjust my konica
@ChristiWetzel4 жыл бұрын
José Luís Borges what happens if you type in the IP address of the copier on your computer? Can you network find the printer? Or does it say offline? If the printer is offline I would turn the printer off for a minute. Also readjust the Ethernet chord going into the copier. If it persists do the same for the computer. See if anyone else can print. If no one can see the printer from the computer then call your IT person, as it’s not a printer/copier issue it sounds like a network issue.