KORG Krome 61 - System error id: 216

[@vincentb.8743]

There is the Korg office solution ! 1. Turn off the power. 2. Initialize the KROME. While holding down the the EXIT button and the PAGE button next to it turn on the KROME. The KROME will be initialized and the data will be written to internal memory. While the data is while writing, the display will say “Now writing in internal memory". Don't hesitate to leave a comment if it's ok for you!

[@markteeters1794]

Thanks Cristian. My Krome went out last weekend between two shows. Had this exact problem. I followed your video and it worked perfect. It retained all my own patches and everything. You ARE a hero!

[@jaaytunz]

Good day... How did you download the file.... I can't get the file

[@markteeters1794]

@@jaaytunz I believe I just searched the internet for korgkromeinnerstorageimage and it popped up.

[@markteeters1794]

@@jaaytunz Actually, the link above in his notes seems to still be working fine. I may have gotten it there.

[@screwballvideos224]

Nicely Done Christian. Here's a potential shortcut. I this exact issue come/go twice before, 1st time unit was barely outside warranty. Both times a power disconnect reboot got the unit running(?) Suggested a bad connection to me. Then I got a hard failure pwr cycling didnt clear. So... that linked with your vid; I removed the 1G simm card and visually saw discoloration on the card's connector tracks/AND the contact tangs on the PCB. Put some contact cleaner in a thimble and used a stiff PCB brush to clean the simm contacts. Also used it on the PCB tangs, but VERY GENTLY, stroking only upward (toward the Kybd). Then used a little denatured alcohol on a foam tip to wipe away any residue; both the simm contacts and PCB tangs. Snapped it back into the simm clip and the Krome booted normally. I'm not suggesting your simm card wasn't bad, but if this worked for me, might work for others w/out going thru the burn process... Many thx. Mike D.

[@ronrages5785]

My keyboard has been down for about 2 months thanks for this visual video. Now I understand how to fix this issue

[@asapvarg]

This fixed my problem, thank you. I used a 16GB microSD.

[@giohoneyromarate8821]

L Vargas sir can you tech me how to download before i change my sd card, thanks.

[@tobytaylor5836]

I had this system error too on start up- error 216. Before you go crazy and take the keyboard apart, this is exactly what I did. I followed instructions to hold down the exit and page buttons while the keyboard started up. Nothing changed - the same message came up. So in desperation I unplugged it from the wall. Waited 10 secs. Plugged it in again, and it worked like normal. Sound and all.

[@tobytaylor5836]

Once I got the full functions again, I did a factory reset, and so far the error has gone

[@searlles]

Fiz esse procedimento no meu korg krome 61 e deu certo! Formatação do cartão de memória. Obrigado!

[@mikebach2104]

Dear Christian, I would like to thank you in the name of my band. After my KROME had not booted with the error, I was very worried about our next concert, as our music is based on my programmed sounds. Thank god I found your video on KZbin and the link with your image file. I did it exactly as you planned and it works again. I also created 2 spare Micro SD Cards. Best regards from Bremerhaven-Germany, Mike Bach

[@cristianstanila3215]

I'm glad I was able to help

[@willianmulia]

Perfect! I changed the internal 8GB Class 4 SD card to a 16GB Class 10 SD card and it worked perfectly! Thanks a lot for uploading this video!

[@marcosfs9635]

hello and 32gb ? i got card.

[@fabriciodasilva6233]

Thank you

[@DelusionThread]

Thank you so much for this! You, my friend, are a life saver. All the best!

[@ricardomendez161]

Excellent video, it couldn't have been better, Thank you very much, It was very useful to me.😊

[@articanetics]

I retract my statement below and you do have to fix this the way Chris suggested. the disk image worked and my keyboard is back up. thanks Chris!! your the hero and there more for korg users than korg. Im never buying korg products again

[@tomhauer348]

You're incredibly awesome human being

[@kevinwright3159]

I've just came across this issue with my Korg Krome in June 2022. The instructions here have solved the problem. Thank you. I wonder what causes this problem in the first place? When I am not using my Korg I always sore it on its end amongst my Guitar cases. Do you think this could be the issue?

[@cristianstanila3215]

I really have no ideea...

[@ponch-oq6vy]

thank you so much my synth was repaired!!!!!!! from Japan

[@cristianstanila3215]

Link to Korg image file is updated in description.

[@MrNobodyx41]

Thanks but have password?

[@Gumorisco11]

I.need help I have a krome I was practicing and the sound stayed it froze on me I turned the piano off then on again but my screen doesnt turn on only the back small.light and the light on my joystick turn on but the screen doesnt turn on do you know what can be the problem???

[@dmshueyable]

You have done me a lot of good, brother. Thank you so much 💛

[@ForNika]

Thx Cristian,. I can't find KorgKromeInnerStorageImage.img not even in Krome Support Download. Is this Micro SDS card hold the OS for it too or Krome folder with .bin,.cpp files is different?

[@mumutomomo1426]

Thank you for this Cristian, It just happened to my Krome 73, same issue. I followed these steps (using 16GB microSD, can't find any 4GB/8GB) and it worked well! Just a note, I have some sound issue on first attempt (noisy distorted sound when i hammered hard the key on some settings), then i redo the .img writing step (reformat the microSD and re-write the .img) and it worked well on second attempt.

[@jaaytunz]

Good day.... Sorry how can I download the file. Tried searching but keeps directing me to different site

[@chelok77]

I have a similar error: System Error Id 216 Task ID 7 Line 0410. Does it work for this error too?

[@Deniz_Avlar]

Aynı hata benim içinde geçerli sen çare buldumu

[@Salaar_Masud]

Yeah, u r a hero - muchas gracias!

[@prosperitygroups7352]

That image file isn't available on korg website, someone please tell from where i can download it?

[@justehne]

This is the link to KORG KROME ROM file: drive.google.com/open?id=1zCbvEHtxTHRPSUFjlBU8zj05xfEUPhDj

[@sandeepthombre74]

I just followed the video and my krome was back in action. Thanks for making life simple.

[@cristianstanila3215]

I'm glad I could help you

[@tobytaylor5836]

AMAZING......IT WORKED. THANKYOU SO MUCH,

[@MelodicEngine]

Great, thanks !

[@sajishine1]

Can I get Krome EX inner storage image file ? My Krome EX have the same error.

[@cristianstanila3215]

I dont have the required file.

[@hjhmvloon]

Happened to me too half an hour before a gig last Saturday.. :( If I follow the steps in the video do I lose all my own presets? (Cause then I would be very scr*wed..)

[@cristianstanila3215]

Hi. I have no ideea, I am a beginner so no presets for me yet. Maybe the guys who already tried the trick can tell you more. Sorry that I cannot help you with this one ...

[@user-kb8od1ye8w]

What's the password to the image file download you linked to in the description?

[@suryananda4376]

Thanks

[@gihonsitanggang3079]

please need help, i cant play the piano and the drum track while using this image :( i using korg krome 61

[@cristianstanila3215]

Sorry, I don't know what's the issue with your unit, it is working for me.

[@ishtiaknetwork]

does it support 16GB memory card?

[@WeblineStudio]

The flash drive in your hand is no longer 4 gigabytes, but 8 ... that's what I wanted to say about it!

[@papayeboah4078]

The link doesn’t work and I still haven’t been able to access the file. Please I need assistance

[@WeblineStudio]

Thahk Y!

[@WeblineStudio]

I downloaded the image and filled it in ... But he didn't help!🤥

[@WeblineStudio]

All Krome image files found on the internet do not fit on a 4 Gb flash drive :( They're a little bigger! Where can I get a native system image? Does anyone have a link to a working image that would fit on a 4 GB flash?

[@cristianstanila3215]

Did you check description of the video? The file is still there, 3.7Gb...

[@WeblineStudio]

@@cristianstanila3215 In fact, the flash drive has 4 gigabytes of workspace less than 3.7 Gigs! That's what I mean!

[@WeblineStudio]

@@cristianstanila3215 sun9-34.userapi.com/impg/c_8hwFBVc_SliV3TYoXAQUHSlUtPf46vvnGAlQ/59oRmoAQ5uc.jpg?size=562x441&quality=95&sign=da3f5781ec706ff7977086494e4d8c4c&type=album

[@WeblineStudio]

There is not enough space on the 4 gig miniSD card

[@cristianstanila3215]

I don't remember it may be a bigger microSD card. Why don't you buy another card? Now, years later, for sure are more cheaper. Don't know if you'll find another image file on the internet.

[@exploshonz]

anyone have a recent link to the .img file? all links tried are expired

[@justehne]

This is the link to KORG KROME ROM file: drive.google.com/open?id=1zCbvEHtxTHRPSUFjlBU8zj05xfEUPhDj

[@exploshonz]

@@justehne much thanks

[@leemore24]

I tried it, it worked and it went back

[@JAHJAH1974]

where can you get image file from?

[@CharisJaponica]

Hi Thank you much..i followed and it worked, but now there is no sound. Did o do something wrong? Please help of possible.

[@cristianstanila3215]

Hi, if you followed the video step by step, everything should be just OK. You can try to use the image from link and let me know if it works. It is an image from my SD card, all is working. drive.google.com/file/d/1v4BzY0_3nJYDoc5sRJIxmR_Xlc3qHT7M/view?usp=sharing

[@majorios6129]

Hola Cristian tengo un korg kross1 y me aparece system error id 216

[@lahuellafolklore6404]

Does anyone has the link for the internal Card image?? I will appreciate if someone could share it. Thanks!

[@cristianstanila3215]

I just updated the link in the description. Please check if it is working for you.

[@silvanavasilyev2829]

I fix my korg krome change micro sd card I bought it already loaded so I just change it and it works as before I bought in full compass systems store, in case someone need it

[@RLR876]

where did you buy it

[@bamgboyerotimi2060]

Pls where do I download the korgkrome inner storage file

[@danielayala6133]

korg kross 2 ?

[@eyrischannel8212]

can i get the link file

[@Smooveg25]

Seriously this just happened to me tonight...right before a gig...

[@cristianstanila3215]

You fix it?

[@Smooveg25]

Cristian Stanila No, I found your video when I got home from the gig last night...I’m trying to avoid taking it to the repair shop...

[@cristianstanila3215]

@@Smooveg25 Try it and let me know if works for you also.

[@Smooveg25]

Hey, @@cristianstanila3215 I just fixed my Krome. I downloaded "ApplePi Baker" App on Mac to image my Micro SD card, installed the card back in to my Krome and IT WORKS!!! All my patches were saved!!! I guess I need to make a back up card now...

[@cristianstanila3215]

@@Smooveg25 I'm glad that you fixed your Krome!. The strangest thing is that my old card is working also after I have reformatted it. I keep that one as a backup (I know that is not a bright ideea but ...) Good luck!

[@lesterrosales8773]

Explicación es español?

[@luisvega6289]

hey i have a similar problem can you help me out? if you could inbox me that would be great, thanks in advance.

[@Golden_Harvest]

Will it fit krome 88?

[@cristianstanila3215]

No ideea

[@samuelm1300]

I've had to do this at least three times in the past three years. I've even had to put electrical tape over the flimsy metal holder, because it keeps popping lose when I play. Korg ought to fix this problem, but they won't. Should've got a comparable Yamaha. :sigh:

[@ronrages5785]

yeah mine broke the first time i had to change the sd card

[@Salaar_Masud]

Keep the slot for the media storage card at the rear in the middle empty when powering the Korg on and off. That seems to have helped me.

[@ObscuredReverie]

You got the 216 error because it was loose?

[@ObscuredReverie]

Thanks Samuel, turns out my internal SD card fell out too, I took your advice and put tape over it to keep it secure (‘cause I do carry this thing around A LOT). The first time I had the error it was the actual SD card being corrupted or malfunctioning-whatever, I had to rewrite the program on new one and replace it. Hopefully that was the last time I have to open her up.

[@mayrareyes8135]

I fixed mines, had to obtain the file that was on the internal SD card and transfer it to the new card that I bought. I also had to buy an external SD card to make the system update. Only problem is that some sounds are not working when I'm pressing on the keys. Does anyone know why that is?

[@cristianstanila3215]

I will try to make an image from mine, put it somewhere in the cloud and give you the link. Worth a try?

[@mayrareyes8135]

@@cristianstanila3215 there's some videos on this subject where I was able to get the file name, I still have the old SD card from the keyboard so I'm still researching it. We cannot format the SD cards according to the forum that I read. But save the file to your computer though just in case. I got a 32GB card for the internal storage because the stores no longer carry 4GB or 8GB so it's now 16GB and up. Also update your workstation to the latest version 1.0.4 that can be downloaded from the Korg website as well. Link to the Korg file to fix error: drive.google.com/file/d/1-MvT7IgusO7stuPJsJpYxenNGnW1xSLS/view Link to system update: www.korg.com/us/support/download/software/0/85/1477/ Please use an external SD card for this update. When you download the system update, copy it to the new card. Then insert it to the keyboard and turn it on. Press the global button, on the drop-down on the top right hand corner select system update. That will prompt you to do the system update, and turn off the key board once that update is downloaded to the keyboard, turn it back on and you should see the new system update to 1.0.4

[@cristianstanila3215]

@@mayrareyes8135 Normally you should not format the card, just put the image from below link on the new card with the software that I have mentioned in the video and try again. After that your unit should be as new ... drive.google.com/file/d/1v4BzY0_3nJYDoc5sRJIxmR_Xlc3qHT7M/view?usp=sharing

[@mayrareyes8135]

@@cristianstanila3215 thank you, where did you get this from?

[@cristianstanila3215]

@@mayrareyes8135 It is an image of my SD card, all sounds are working.

[@vijayprakash99]

Can anyone share combi and program packs?

[@smit6935]

I am facing the same issue can anyone tell the reason of thi error? Will this method erase my preset patches?

[@cristianstanila3215]

No idea about the reason. For this, you need to address directly to KORG Tech. maybe they can give you some reasonable answer. I did not have any preset patches, so ...

[@adrianforys6872]

Dear All. I also have same problem. But For now I can not recover my files from SD card. Do you have files recovered on yours SD Card or PC ? I would be very grateful for help My system starts but I do not have any sounds :(

[@cristianstanila3215]

Try the file from the link and let me know if it works. It is an image from my SD card, all is working. drive.google.com/file/d/1v4BzY0_3nJYDoc5sRJIxmR_Xlc3qHT7M/view?usp=sharing

[@fabianlaorgac.874]

Es necesario que la tarjeta microSD sea de 4gb. Compre una de 8 y el error se corrigió, pero la configuración de los instrumentos quedo mala. Alguien sabe a qué se debe? O si es un error de archivos, donde descargarlos que sea confiable? Gracias.

[@gabrielirustapereira6363]

Disculpa, encontraste lo que buscabas? Me podrías dar una mano por favor recién me saltó ese error

[@WeblineStudio]

Después de varias sustituciones de imágenes en la tarjeta SD, ¡Cork dejó de ir al menú! Error System error id: 216 Task ID: 1 Line: 0345 ../../source/hardware/SDCardIF.cpp

[@pedrolopez9422]

how do I advise him to download the memory my friend broke down like this and I don't know how to do it

[@cristianstanila3215]

Please try to follow the video and for the file, you can try to use the image from link and let me know if it works. It is an image from my SD card, all is working for me. Keep the original SD card untouched and use another card. Good luck! drive.google.com/file/d/1v4BzY0_3nJYDoc5sRJIxmR_Xlc3qHT7M/view?usp=sharing

[@pedrolopez9422]

Cristian Stanila yes friend how do you download those images or how do you download those images or how and when

[@cristianstanila3215]

@@pedrolopez9422 To download the file just click on the link from my previous reply and it will take you to a page with a blue "Download" button in the middle. Click on it and save it on your computer. After that you should follow the steps from the video 2:27min to 3:30min (you also have instructions about what files and software you need). In my opinion, it is better to speak with somebody who is a little more skilled than you in this kind of thinks, no offence ...

[@ObscuredReverie]

@@cristianstanila3215 could you please add this file back? The link no longer works, I think it expired. But I would truly appreciate it

[@jonatanacosta9160]

tengo un problema, enciende pero no tiene sonidos de piano que hago?

[@vazDez]

Tienes que descargar el archivo. Broo. Pará que te leaa los sonidos de fabrica. Y samples si en dado caso tenías... Este el link de descarga. drive.google.com/file/d/1-MvT7IgusO7stuPJsJpYxenNGnW1xSLS/view

[@restauracionvidagarcia8125]

Tengo el mismo problema como del video segui los pasos pero en la computadora solo me tira formatear

[@restauracionvidagarcia8125]

@@vazDez Que será?

[@vazDez]

@@restauracionvidagarcia8125 mandame imbox al. 9541348263

[@restauracionvidagarcia8125]

@@vazDez no aparece en watzap texteame el mío [phone]

[@yonyroyal7068]

Por qué le pasa eso al Krome?

[@cristianstanila3215]

No ideea man...

[@serdar17111981]

Thanks for that useful and helpful video. But I can't find storage img file in internet .. Could you share please.. Thanks..

[@cristianstanila3215]

Try the file from the link and let me know if it works. It is an image from my SD card. drive.google.com/file/d/1v4BzY0_3nJYDoc5sRJIxmR_Xlc3qHT7M/view?usp=sharing

[@cristianstanila3215]

@@monicabrooks8457 Hi. The image is from my SD card which is working. I didn't save anything but the original files there (no presets or anything). The file should have 4GB not 4KB and definitely is working. If the file is only 4KB I think it is downloaded incorrectly. So, try to download it again and let me know if still 4KB, I will try to renew the link. Just buy or borrow another SD card for test, keep the original one that you have. Let me know if you need more help.

[@cristianstanila3215]

@@monicabrooks8457 I'm glad that it worked for you also. Don't know what to say about KORG and this issue... Normally they should bring it up and offer free repair for people less technically skilled...

[@cristianstanila3215]

@@monicabrooks8457 Hi. I remember that I have read somewhere that in case you suddenly unplug the unit without power it off some errors will apear. I do not remember what errors... Anyhow, I am sorry that your unit has issues again. Mine is ok. I think that I have changed the SD card with a 8Gb one but I am not sure.

[@cletusrobinson]

@@cristianstanila3215 No longer there...

[@pedrolopez9422]

friend can you make me a file like the one you are doing in the video or you can't

[@cristianstanila3215]

I cannot help you with this,you need to try to follow the instructions or ask somebody who knows more about computers to help you.

[@rodrigarcia2526]

No me da amigo

[@eddyrossetereyes8880]

Alguien que traduzca a español ... tengo ese problema

[@Diosesbueno1067]

hola ya rreglaste tu piano descarga el link y instalalo en la sd card tiene que ser de 10gb y luego lo copias en la tarjeta y el problema se solucionara

[@mariafernandaacuna9253]

@@Diosesbueno1067 una consulta por favor, hice todo lo indicado, encendió bien, pero quedo sin volumen. Sabes a que se debe? o que tendría que hacer? por favor.

[@ArmandoisaiasMoran]

Esto funciona solo para Chrome??

[@arturomunozjr1127]

you don't need to do this fix

[@cristianstanila3215]

If there is any other option I am happy to apply it. But for me this solution worked...

[@smit6935]

That image file isn't available on korg website, someone please tell from where i can download it?

[@cristianstanila3215]

Please check here: s.go.ro/2cqfpjl6

[@smit6935]

@@cristianstanila3215 okay done.This works. Thank You so much💜