KPRC 2's Andy Cerota explains how CenterPoint's restoration status tracker map works

[@nanlop6673]

We are in a nested outage, everyone around us has power except my street 😭

[@origtex]

3rd graders made that map last night. For their work, they get A+

[@pryius6216]

I am in a nested outage. It really sucks knowing it is just the transformer or fuse that needs to be fixed so me and my neighbors can have power again. We don't have visible line damage in the neighborhood. The houses across the street have power. I just want to know how long it is going to take for them to get to me. They have told me nothing. No estimate. I understand this isn't about me, and hundreds of thousands of people are in the same boat. Please just tell us what to expect. We have been waiting and waiting and waiting some more. Everyday that comes I check the outage map constantly, hoping that today will be the day. It is psychologically draining. Communicate with us so we know!!!!!

[@user-lp5ci9bi2j]

YES!! This is exactly how I feel. I'm not mad I don't have power, that's normal after a storm, but the communication from then has been laughable. That's all I want is to know so I can plan accordingly. Sure maybe they can't be on the dot but at least a 2 day window or something

[@Decision_Justice]

You couldn't pay me to live in the Houston metro area. After a big storm snapped utility poles in our city, crews came in from other states even, and we all had power again in 3 days.

[@xenprovence6126]

Political Contributions. CenterPoint Energy is fully committed to complying with all applicable campaign finance laws. Where permitted by law, CenterPoint Energy may contribute directly to political party committees, political committees and other political organizations…

[@BrettSmashy]

The system indicates power has been restored to my neighborhood for over 6 hours and yet only 3 of 300 houses have power. Is that a nested outage, too? Or is CenterPoint just full of 💩?

[@Coyotereviews]

Sat morning, whole neighborhood:We live in a neighborhood of elderly and disabled off vineyard and Westheimer below Bush park where every other neighborhood around us has power or close dates....but we're still listed as pending review, despite no downed lines, poles, or trees. An inspector was here Weds and said everything is good to go for Weds restoration, but we've never received comms after that, even with Power Alerts, and are still listed as needing review. It's like someone lost the paperwork. This is a neighborhood with a LOT old elderly and disabled people, and we have no way to talk to CP about it.

[@MaryRose86]

Some areas may take months ! My cousin is a lineman and said some areas are expected to not have power until November. They don’t want to let the public know because people will panic.

[@user-lp5ci9bi2j]

That's stupid. If it is true I'd rather know. What makes me panic is not knowing

[@MaryRose86]

@@user-lp5ci9bi2j it’s because of the extensive damage and they are going to have to completely rebuild some of the infrastructure and they can’t even get crews to clear the fallen trees

[@Decision_Justice]

I don't believe that.

[@texastea713]

This garbage man, this is truly a frustrating situation. Hungry, hot, humid, and running out of clean clothes. And I still have to go to work at a construction site. Just wanna come home to a cool house and able to take a shower. Can't have that now. Not anytime soon

[@heymancy56]

We need Cancun Ted! 😂

[@Tommy2slices]

Funny my area was blue yesterday, green today now orange again... no power. The map is bs

[@jamesgreer8262]

Centerpoint or a bunch of liars that map you show is not correct and the CEO of Centerpoint should be fired

[@johnd4348]

1990's we were without power and water for 3 weeks in 20 degree weather during a freak ice storm. 5 days a walk in the park You have to be prepared

[@Supasaiyansam]

Is going to be a month before we get power 😢

[@MaryRose86]

Some areas won’t have power until September- November.

[@rcstl8815]

I brought a 5 yo to follow this report.

[@ranelgallardo7031]

Just remember Center Point Energy pays ads for this channel

[@kimipoo]

Same thing happened on 2008 during Hurricane Ike...nothing has changed

[@dano0726]

"customers" does NOT equal to a proper headcount -- "customers" x 2.5 = rough low estimate of the number of people without power

[@diegojines-us9pc]

affordable energy, isn't that what Texas brags about, affordable means cheap in more ways that one,

[@killvision791]

LET THEM EAT CAKE!!!! MR ABBOTT AND MR PATRICK'S PENSIONS ARE FAR MORE IMPORTANT THAN AMERICANS LIVES!!!!!!!😢😢😢😢😢😢

[@johnfrank6112]

You're such a d**bass.

[@matthewstarnes9147]

The entire area is still out, yet centerpoint says we are up, that map is a joke, and the news is just feeding you the same crap center point is. "We will continue to press centerpoint for an answer" 😂 aka we will repeat the same bold face lies they are telling you

[@mikefatah]

Centerpoint has been horrible with communication and customer service for decades!

[@Personalfinance_10174]

U forget "doesn't work"...to the most uncharismatic person on tv, good job andy!!

[@johnfrank6112]

Interesting physical interaction between Cerota and Daniella Guzman. He moved closer and she backed away.

[@robertoespinoza8358]

Good news thanks puckcenterpoint