Kronii was so baffled by this "Policy"

48hours are insane
Sauce:【Powerwash Simulator】Off With The Grime
• 【Powerwash Simulator】O...
Ouro Kronii Ch. hololive-EN
/ @ourokronii

[@T33K3SS3LCH3N]

Yikes. By the time they charged her despite adhering to their 48 hour notice, the measured response is: "I followed the rules you gave me. I'm going to charge the money back and get a different coach. Bye."

[@Corrodias]

I think she meant it was slightly past the 48-hour point (say, 45 hours).

[@royalmaniac5774]

@@CorrodiasI would still cancel it anyway, that is such an arbitrary, bullshit excuse me

[@Riwillion]

It might sound like that if you consider Kronii's side only, but then also consider the other perspective. The teacher probably already isn't able to get someone else for the time slot within 72-hour window, let alone 48. Why should they refund you if you don't even give notice within the 48-hour one?

[@hello-im]

@@Riwillion i called that bs. that person must be not good. anyone should be refunded at least quarter or half (rarely) of what they are paying when they cancel something.

[@Riwillion]

@@hello-im Well that is very much a matter of opinion, but also, depends on the context. Is the person fully booked? How long in advance was the date booked for her? How long in advance do you then need to cancel to be refunded? All these imo matter. If you cancel 10 minutes ahead of time, cool, but lowkey useless. There is 0 chance of the teacher to fill that slot at that point, and the best they get out of it is an unpaid, unscheduled break from work. At the end of the day, you agree to some terms with the person you are paying, and both of you have to abide by those rules. If they refund you beyond what those rules state, good on them, good for you, but you can't expect them to do that.

[@tinyninja7716]

Love how she says "the ENTIRE money"

[@Bloodstar6078]

Eigo jouzu

[@non1263]

"Hey, I'm going to be sick in 2 days." "Oh, okay thanks for letting us know." **Rock Eye-brow raise**

[@thenoisyninja]

Vine boom

[@ncp9095]

Biboo taxed

[@rena3091]

"You got sick TODAY? Too bad, you should inform me TWO DAYS AGO! Now, give me your money even tho you maybe not gonna be able to do the lesson." like wtf.

[@ShadowdaHedgie11]

Yeah like I can understand if someone has basically been doing it very frequently, to the point where it's very likely that they're just claiming they're sick so they won't have to cancel their lessons more than 48 hours in advance but Sounds like the second time Kronii did it, Kronii might have just been SLIGHTLY under the 48 hour mark but they should still have given her the benefit of the doubt on that. Especially since she literally was sick.

[@ultraguy14]

Ever had a doctors appointment? Even if you broke your leg on the way there they're going to charge you for wasting their time by not showing up.

[@nightstalker9792]

@@ultraguy14 not pay and change the doctor ez. Also give them a bad review

[@xXSamir44Xx]

​@@ultraguy14Not if you live in a country that actually cares about it's people.

[@ultraguy14]

@@xXSamir44Xx then hotel room or plane ticket or basically literally every late cancelation on any reservation for anything anywhere

[@flwyd]

These are vocal lessons too, the teacher shouldn't want her students to sing when they're sick.

[@T33K3SS3LCH3N]

In my experience, there are two types of coaches who handle it like this: 1. Very reputable ones who are genuinely overrun with students and have to value their time. Still difficult to handle them when they're like this, but at least somewhat understandable. Although realistically most of them should just increase their base prices to compensate for cancellations, or improve their scheduling so they can still use that time. 2. All-around awful ones. The kind who only care about 'running a business', not what that business actually does.

[@faidzeelhisyamhattar2133]

I think the teacher is confident that the long time student won't quit, that's why they dared to make her feel unsatisfied. Either that or they consider that one student's fee is negligible, since they have an infinite number of students.

[@mariothane8754]

@@T33K3SS3LCH3NThey’re not even running a business well at that point. You reduce customer loyalty which is what the service industry is all about, and prioritize petty ideas of what perceived professionalism looks like. It’s terrible for the long term, barely makes a profit in the short term and cripples future prospects.

[@monsterpipeline]

@@T33K3SS3LCH3N This one seems like the later one

[@magic_cfw]

@@T33K3SS3LCH3N the former usually do that, the rates are high but they are generally flexible to justify why you're paying them so much. it's usually just getting accepted that's the issue.

[@CallMeConCon]

Business: yeah sorry we still gotta take your money Kroni: yeah sorry im going to take my business bye

[@ethanfreeman1106]

This perfectly sums it up lol Some people in the comments are still calling this a "teacher." They're mistaken-this is just a person trying to run a business... into the ground, because they don't care about the value the business provides, just that it runs and it makes them mahney. 🤑 And you don't treat business like people. Respect yourself as a customer of that business, and get out of there. Plenty of other businesses to choose from. I still feel like going to a business to learn artistic skills like singing is the wrong-or at least far from the best-approach, since artistic skills (especially singing) are more of a framework that is ultimately soul-based, sense-based, and inspiration-based. NOT task-based. There is technical stuff to learn and remember, but they're there to augment and enhance your ability to express yourself, so they should be there to aid and nurture that instead of being the main focus. "Finishing Tasks" shouldn't be the main focus, but training your musical sense AND having fun in the process definitely is. After all, there's no point doing it at all if you ain't having fun. This isn't about productivity, but if you have to make it so, sometimes the most productive thing to do is nothing at all. I'd still try to learn from an expert to avoid common mistakes and get cool professional tips, but I could never continue doing it if I don't like doing what I do. Ironically some professionals rob people of that inspiration rather than giving it to them. And I'm saying this after checking out a bit of DokiBird's recent "learning singing" stream. She had a friend who's also a Vtuber teach her the basics and give her some exercise, but they're just having fun and it's really cute to watch. I feel like that's the ideal way of doing it. Or you could do it like Gura! That prodigy shark mostly learned by herself before even joining Hololive because she absolutely LOVES singing. Taking lessons later on certainly must've helped, but it surely didn't add much to her love for music, singing and rhythm games, which was already so immense. Kronii sounds like she hasn't found that spark yet, but I'm sure it exists within her somewhere. She was still a naive clockwork woman who thinks in terms of mechanical logic like money = service = value therefore "if you just spend money to pay for lessons then you'll learn something valuable," or something along that line, but I think she learned a different lesson now. Hey, maybe even ask Gura for a singing lesson? Do it on stream? Make a game out of it? Now that would be fun.

[@CielHunterNorwood]

Man, that was too many red flags. All I needed to hear was that she couldn't cancel one because of being sick, but there was MORE. I remember having a drum teacher and ANYTIME a lesson time didn't work out, for one reason or another, we weren't charged for it. Sometimes it was me, sometimes it was him, but always it was "Don't worry about it, we'll pick up next week."

[@ethanfreeman1106]

See, now that's a much nicer way of doing things. I sure wish people weren't so uptight all the time. Having policies in place sure does help, but you don't have to always enforce them unless absolutely necessary. Even AIs are now capable of being flexible, but I guess some people are worse than literal robots. What a time to be alive.

[@Andras0]

That genuinely sounds like a straight-up scam. Paying for a service, notifying them as per their own policies, and then never getting what you paid for? And getting punished for a mistake on their own end too? Feel like they should be taken to court, but it'd just be more of a hassle for Kronii. I hope she can at least give a strong negative review, if nothing else.

[@crowe6961]

Chargeback.

[@kirbyjoe7484]

Technically she did not notify them on time, but charging somebody a full lesson's fee for being a few hour off from the cancellation deadline is pretty petty. If I were Kronii I would have simple said, "Ok. The session is still on, since I am paying for it regardless. I can't be there, so you will need to show up and sit in the room alone writing up a plan for how to optimize our future lessons together since you are still being paid and will be on the clock. I'll leave a webcam on to make sure you do your job and help ensure neither of us waste the other's oh so precious time. Toodles."

[@Candlemancer]

@@kirbyjoe7484 They said she notified them *over* 48 hours in advance. Unless she misspoke here, they changed the rules on her in such a way that she could not possibly have followed them.

[@corrinflakes9659]

@@kirbyjoe7484 few hours before the deadline, she was timely… as the warden ought to be. (Couldn’t resist there)

[@MrCh0o]

@@Candlemancer Yeah, it just makes so little sense that they would go "you actually didn't miss the notification window, but it was close enough, so F you" that it's easier to assume she misspoke. But if they didn't even get her on technicality, but rather just decided to screw her over, that's a total clown fiesta

[@Furluge]

Chargeback Kronii. Chargeback.

[@KainuTrash]

Kronii sounds like she calmed down after wanting to fight, ngl

[@marcellogucci257]

She's calm cause she knows that Yagoo's ninjas will take care of the miscreants.

[@kyuheya2067]

Those teachers sound like a scam

[@ImmortalLorient]

I don't think its a scam, but that teacher definitely thinks their time is more valuable than anyone else's time. You see that a lot in the arts from my experience.

[@Mari-Schimmer]

​@@ImmortalLorientOof you reminded me of a Music teacher I worked with at school (am EFL teacher). One day she showed up at my classroom, in the middle of class, asking if she could take the kids to the Music room because she wanted to test something with my group and another group (the one she was teaching at that moment). I agreed and so to the Music room we went. It was really nice, I enjoyed listening to her little experiment. The thing is. This was a sub teacher. This was her last day at school. And this song was not to be performed ever, it was just something she wanted to do. In other words, she interrupted someone else's class on a whim... and when I asked about it she acted as if Music was more important than any other subject. Girl. This is a bilingual school. MY subject is more important than yours.

[@DarkFenix2k5]

@@ImmortalLorient When you steal someone's money like that, it's a straight up scam.

[@Tan12]

I doubt it's a "scam" per se, probably just an asshole. I did choir for ten years and took voice lessons for four, and sometimes it felt like a coin flip with choir directors and voice teachers whether they were a wholesome weirdo or a snotty narcissist, lol.

[@comradeofthebalance3147]

@@DarkFenix2k5No that is an oversimplification. If you try to argue on that basis, they will never understand and you miss the point. The basis is an unreasonable demand for what essentially is premonition.

[@konsanalite]

What i learned about studying contracts and laws is that always read the terms and conditions (policies and rules too) before signing anything, especially if money involved, even more so if it's big money. The cases my attorney who was our professor in Univ, always tackles about one party misunderstanding or sometimes missing the terms and conditions on the contract they enjoined with to a company or government. Yeah reading is boring asf, as a law student i agree, but you just have to especially money is involved. Then again, I'm not saying Kronii is wrong or anything it's just.. sucks for sure. Regardless of what happened, her teacher is greedy bastard or whatever the hell company he belongs to.

[@exmello]

Okay, but being right doesn't it good for business. You can have the law on your side, but if you're constantly screwing people over in contracts it WILL catch up to you. As a consumer you need to still stand up for yourself. You say okay, I owe you $200 for this lesson, but you no longer have my business and I will leave a bad review reducing the chance you'll get any new business. All because you stuck to the letter of a contract with no wiggle room.

[@ethanfreeman1106]

Policies and rules don't matter if the person you're working with is determined to screw with you in the first place. If I ever let it come to the point of going to court over such things, I'd rather give up and not waste any more of my time. It is simply not worth it.

[@samurexatlas7373]

If they tell me they'll "let it slide" when I'm sick, I'm already gone.

[@Lord_Unicorn]

The problem with people who are so "technical" and into "bureaucracy" too much is that they lack of empathy. I don't exactly know how much more time was past 48 hours, but it doesn't make any sense to just "oh it's little over 48 hours so no we can't do that" is such amateurish practice of service. Even she explained the issue she had and still they do this, it is such a poor practice, and it's not good for their business. After all, it is a big money, and she has been learning with them for over 6 months. It really doesn't look good at all. No wonder Kronii was baffled and I'm also baffled but again glad the old teacher is more understanding I only see a teacher who's arrogant. It is after all a service and when you don't have any of empathy and understanding you shouldn't do this business at all. it's not fair at all.

[@ethanfreeman1106]

Yea this is just a business person who's determined to run their business into the ground 😂

[@Lord_Unicorn]

@@ethanfreeman1106 so true XD

[@cookieeaturface]

Having a 48 hr cancellation policy is fine, being completely inflexible about it is not, and taking the full price of a session is insane.

[@LCJammer]

48hr is a long time. isn't normally 24hr advanced notice when you cancel appointments.

[@amethonys2798]

My dentist also has a 48 hour notice but they only charge like $25 or whatever if you fail to adhere to it and will still just help reschedule if possible. Considering Kronii isn't exactly living paycheck to paycheck when she says "it isn't cheap" we're definitely in the triple digits probably.

[@comradeofthebalance3147]

@@amethonys2798 Mate, expensive is not exactly relative. Relative to one’s income sure, but objectively not

[@Chalax42]

My dentist and doctor's offices only require a 24 hour notice if I need to cancel or move an appointment. 48 is just a bit much.

[@datboi8357]

If a company requires a 48 hour notice and I give them 49 hours of notice and they say no, it's their problem. I told you I'm not coming, I am not going to be there!

[@chapelknight951]

Reminds me of one cardiologist my stepdad went to. He drove 2 hours to go to his appointment, they made him wait for hours, sent him home, and mailed him a $3,000 bill.

[@mitch-zf5cz]

"you must give 48 hours notice" gives 49 hours notice "no sorry, that's too early, you can't cancel

[@trueValara]

*sets up a automated message to cancel EVERY appointment at exactly 48h before. I could have told you weeks in advance, but if you are petty, so am I.

[@AroniusTwo]

While it's nice that Kronii's old teacher is accommodating of a possibly erratic schedule, a 48 hour notice to reschedule/cancel an appointment or lesson is EXTREMELY common. The logic being, that vocal coach is setting aside time in their day to give their full attention to their student, and if that student can't make it, then that appointment slot could have gone to someone else who would have definitely show up. The teacher might not be able to afford no-show students if they have a busy schedule. That said, if Kronii didn't misspeak and she did ask to cancel an appointment OVER 48 hours in advance, and that was denied despite their policy, that's absolutely a good reason to drop a teacher.

[@LegacyStar]

Yeah, it's a reservation of time. If you cancel, then the owner gets nothing, and the time could have gone to another customer. They can't really just call someone else who made a later reservation and ask them to come in to fill the spot on short notice. That's a lot of rescheduling, so they tend to require you to prepay for the time slot. I remember early in the year, Calli rented out a place for the EN to do some activity together, but she left her phone with the info in the taxi she took, and couldn't get the phone back, so she just had to eat the whole cost of it since no one could help her. Not quite the same, since she wasn't able to give any advanced notice, but the reasoning is mostly the same.

[@kos2919]

Because people know they're going to be sick 2 days in advance...... "Hello Mrs. Burnwell, my psychic told me that I will get into an accident that will leave me hospitalized for 3 days. So I have to cancel our schedule. Avoid the accident? No no can't really do that, he's talking about diverging timelines and butterfly effect stuff"

[@marikoco7194]

Nah, it doesn’t make sense. Why should anyone pay full price for a service they didn’t receive? That’s why most business practices have a cancellation fee. Cancelling is actually not the issue- being charged full price for something you didn’t receive is. If the value of the lesson is teacher’s time + the product received = full value, then it’s unreasonable to expect full price when you never actually provided the product.

[@botbaki9303]

Who recommended such a shady teacher? Now that person will cry on tiktok or instagram because "no one wants to take a lesson with me"

[@ncp9095]

I have an exact same experience but art lessons. And boy that was expensive too. They know there’s no much other options in the small town I was living and took my advantage. Glad I dropped immediately.

[@ethanfreeman1106]

I'd say you dodged a bullet there by pulling out early. A different lesson was learned, but a lesson nonetheless. 😂

[@gangler52]

48 hour policy sucks, but that's just how it is sometimes. These are skilled professionals and their time is valuable and they need time to make their money back by giving somebody else your timeslot. Once you get to the point where you gave them the 48 hours notice and they still charged you though, that's obvious bullshit. Functionally what that means is there never really was a 48 hour policy. They're just making up any excuse on the spot to keep your money. Even if you adapt to this second excuse they'll just have some new line for you next time. That's not how respectable businesses operate.

[@ethanfreeman1106]

I don't know about them being a skilled professional, since it's all on paper now and nobody in this story actually got to learn anything valuable from said professional. It is clear though, that the professional cares more about money and policies above all else. In a sense, that's kind of a valuable lesson to learn. See that beeg, waving flag? It's red, which is the longest visible wavelength that helps you see it from afar. Congrats, you've learned to recognize it now, and hopefully will manage to steer clear of such in the future 😂👏

[@ClockworkGearhead]

If they don't want customers, then they don't want customers. Simple as that.

[@teguhlg]

That sound like a scam.

[@pulverize3]

Do a charge back, say what happened.

[@KlausKreisler]

I really hate when teachers value their time way more than students. I was taking lessons with a guitar teacher earlier this year to improve my improv skills, the guy would get super upset if I did't show up with prior notice, even tho he knew I control the customer care area of a small company and, as customers are quite impredictable, I couldn't let him know even if I wanted. I've been a teacher myself and I understand you want to take advantage of your time the best way you can (more classes, more money) but the moment you are incapable of showing empathy to your student and you only care about the money, that's the moment were you should quit teaching and get yourself involve in somenthing profitable. If you ever see yourself in a similar situation please quite that teacher and find someone better, you will only get frustration out of it

[@ethanfreeman1106]

You came to the right conclusion at the end there. They might've started out as a teacher, but now they're just a person trying to run a business. It's a shame, but it doesn't sound like they know what they're doing, otherwise they would've picked something more fitting for their true aspirations.

[@annoyingdragon1793]

Kronii got told she was being scammed by this teacher and vehemently denied it too. Lol.

[@lexmarks567]

then she got scammed and now its the teachers fault you didn't listen. fool me once shame on you, fool me twice, shame on me

[@Awootistic]

Remember kids, read the terms & conditions to know what you're getting into. ESPECIALLY when it's big money.

[@GrEEnF1Re1]

Its Kronii, She barely can read, one of the few Vtubers that didnt want to be a Vtuber

[@ethanfreeman1106]

It's not about the money. The whole operation was ill-driven in the first place. I'd still feel betrayed if I got charged next to nothing, since I value my time and experience and would rather not have to deal with people who care about running a business on a schedule more than anything else. Now, getting charged exorbitant amounts of money dollars for that? That's just the cherry on top. 😂

[@Zlyde007]

@@GrEEnF1Re1 oh I see, you've been spewing toxicity in the comment sections. you're just a hater

[@Anzzzuuu_]

I call these types of people "professional scammers" Also the "you notified a little over 48 hours" that's peak gaslighting

[@dkosmari]

Sounds like she's getting scammed.

[@hsus5283]

Well if it is a 1 on 1 class, I guess the teachers would need to schedule someone else for the slot if someone is unavailable.

[@Nightmark2]

In Switzerland, one of my teacher had the same policy but you can cancel after 48h if you have a medical certificate that your re very sick so the teacher can reimburse or reschedule.

[@matiaspereyra9392]

See, I'm down with the 48hs notice but sudden sickness should call for at least a compromise provided you can prove it Like I get that allocating Time for money depending where you live at, what expenses you **have** to get covered and all that is actually vital for some but you can't expect people to be understanding if to your situation if you're not understanding of theirs

[@Aaron-555]

48 hour policy is normal everybody does it, you are paying for the teachers time and if you cant show up they could of had someone else in there that could pay. But she said she told them over 48 hours ago so it should of been fine unless she messed up.

[@sya2711]

judging by what she said, the price was also considerably higher then her older teacher, which would imply that they charge more to make up for possible cancelations/reshedules. but the blatant refusal or dry replies claim that isnt the case. so yea i would call it a scam then.

[@kasparpantzare8529]

penny pinchers miss the dollar

[@fethinggakk4185]

Honestly sounds like a good time for a chargeback

[@katsumiire]

not sure why everyone is crying scam.. like, obviously when she followed their policies and cancelled before the 48 hours they were being scummy and kronii should defo seek getting her money back.. but like, if you cancel a lesson at short notice you've still taken up that persons time slot. like, say you're a private teacher, doing 5 lessons a week (just for simplicity), and have a 48 hour cancellation policy, then 2 of your lessons get cancelled at short notice because of illness, if you don't take the money you're now earning 3/5 of what you normally would in a week through no fault of your own. and not saying kronii is doing this, but without enforcing this kind of rule, people might just not feel up to a lesson or got drunk the night before and is now like "i don't wanna" or a myriad of reasons, and if illness gets you out without paying loads of people will do this. kronii is entirely right to switch teachers if this doesn't work for her, but at the same time, the teacher is trying to make a living as well. just because it inconvinences your oshi doesn't mean this is a scam

[@CaseyDplays]

I had a place I needed to go but they had a 24 hour ahead cancellation policy, I called them on a Friday to tell them I couldn't make a Monday and they weren't there and had closed despite the fact they were supposed to be open on Fridays (and no, it wasn't a holiday) So, I left a message, they didn't count my message and tried to charge me the full amount. I didn't pay because that was ridiculous and I never went back. I wasn't given any notice at all of them being closed that Friday. Which if I had to give them notice before that, I should have been, then they still treated it like I didn't give them notice. It's such a scam.

[@good_playlists]

what i got out of this video is that Kroni is cute and i love hearing her yap when i'm drunk lol.. good luck Kronii

[@zazzpzazz]

The sustainable business model challenge

[@jonnisemoore2114]

I wish I can find vocal teachers that are understanding. I don't really know where to look

[@H3rraM4juri]

wtf nah that is messed up 😂😂😂

[@enjoyheart178]

hm wonder if cover ever gonna hire staffs and teachers to teach members vocal lessons, would definitely save members a lot of time trying to find a gud one and of course taking a bit more cut of the members salary because of that is totally understandable. gonna be extremely convient for everyone as well imo

[@Ahriman13]

A big barrier imo is how spread apart Holo EN is as for the longest time kiara was/still is the only member in Europe. The rest besides Blaze are all spread across the US and Canada while Blaze herself is in Australia. Sure doing it via vid call or whatever is an option but vocal training is one of those things that's better in person plus for members like Kiara or Blaze they're the only member in that part of the world so Cover really going to bother with hunting for a vocal trainer for one member vs somewhere like US and Canada where finding a training means you've just found one for a lot of the members

[@Draeckon]

​@@Ahriman13thankfully Kiara isn't on her own anymore with Justice. Now she has Liz, CC and Raora.

[@_brrr]

Music lessons really need to be in person. I've done it both ways due to 'the popular illness' but I won't do virtual anymore.

[@Rafalga84]

@@Draeckon Raora lives in japan no? Only Liz and CC is close by

[@amethonys2798]

I mean that would work if they were remotely near each other. To my knowledge it is only Kronii and Ina in Canada so Cover allocating that many resources for just 2 members isn't exactly in their best interests. They'll probably help cut a check if need be, but it is most likely a "find it on your own with your manager" situation.

[@BigBoss2808]

I'm also quite dumbfounded with that "teacher". Do you not like see the woman has a "manager" always with her? that's already a glaring hint that the woman isn't some "nobody" she can blow off. Even if kroma isn't with her, the teacher got to realize that being this "strict" hurts her reputation since word of mouth travels fast for job circles like this ESPCIALLY MORE for famous VAs.

[@crowe6961]

Yeah, this is the sort of thing that the whole industry is gonna hear about through the rumor mill.

[@BigBoss2808]

@crowe6961 and now the fans know it. Which makes it atleast 10 times worse. By which i mean i dont know what her more loyal fans could do. I keep remembering that incident where some hater in kobo's(?) stream left some choice words towards her and within 24 hours some of her fans tracked the dude, showed it to his mother, and warned her that if her son doesn't shape up they'll have a long "talk" with him to learn the error of his ways. Same could be said here.

[@crowe6961]

@@BigBoss2808 Indonesia goes harder with that sort of thing than the West does, but yeah, you generally don't want your business being roasted by public figures in general. And who in their right mind hates on Kobo, anyway? She's just a zoomer goofball.

[@user-sd2wc5uj3f]

​@@BigBoss2808 Yo what's the full story on Kobo's case?

[@Rafalga84]

@@BigBoss2808 Man, ID fans are just built different.

[@TenkoBerry]

This was a Good Video and Crazy 👌

[@charosnz]

Damn, Canada is crazy

[@thebearded4427]

There's this thing called "customer relations". It's kind of a big deal. Some random dudes actually think it's what makes or breaks a business. Me thou? Nah I like scamming my customers. For some reason my sales are dropping but I'm blaming the Rona for that one. Respecting peoples time and money? Pffffff Gwak for good measure

[@sevencolored]

sounds like a hustler tbh

[@TheWhiteDragon3]

Forget the over 48 hour notice (though that is really bad), what kinda crackpot voice coach doesn't cancel because you're sick?!

[@TheInnocentRabbitofCaerbannog]

Wonder if she has a contract Straight up sounds like a scam

[@cybernetic-ransomware1485]

Sounds like a company that competes in the market solely on price by cutting costs.

[@dankerbell]

poor kronii, literally if they really took the "entire" money

[@KanuckStreams]

That person sounds 100% like a scam. Chargeback that money.

[@KaiHonsou]

She could get her money back if she pushed for it.

[@aqqalularsen3322]

ah yes let me just know how sick i am in the future

[@DelphinSquared]

Seeing These kind of rules from schools like the one in Kronii's situation kinda makes me feel like the whole vocal lesson Industry is just screwed Over by These inflexible systems that Cheat people out of their money.

[@tsureiha]

honestly if its a 1-on-1 type of lessons i would have ask to draw up a contract, bcs we can clearly see this new teacher really thought that her time is more valuable than other people aka a very inconsiderate person

[@Deadgye]

That's what chargebacks are for. Don't give them the money they don't deserve. Even if there's a contract cancellation fee, or multiple lessons were paid in advance. Charged back. They broke the contract first by ignoring their own 48h cancellation policy. And if the contract you signed screws you over regardless? Doesn't really matter. Worst case you're back in the same situation you were in before charging back anyway. Let them fight the CC company.

[@kasupy_barrett85]

Need lawyer as backup if case goes bigger.

[@ethanfreeman1106]

People care SO much about money which is an apparent problem in the first place. You're just playing the same game as them if you're doing that. Sometimes it's better to just move on and not waste any more of your time. Take it as a valuable lesson, maybe a little different than the one you thought you were paying for, but a valuable lesson regardless. Spend that time doing something that is actually more fun for yourself. That is the greatest investment there is.

[@Zlyde007]

@@ethanfreeman1106 how much money have you lost personally?

[@vlander1992able]

Just a reminder to get stuff like this in writing, so If they try to screw you, you can always take it to small claims court.

[@Kamodomon]

The place seems to be run by people that have an ego issue. It feels like they value their own time more than their customer's. YEEEEESH

[@Agmanthion]

ppl who act like this in business, know they dont have a product to sell thats worth what they're asking for. they're going to try to stall, keep you giving every last pay check, and rely on turnover from ppl who just dont know about the company's reputation

[@ashleyflamehart6276]

Charging the money back seems like a fair option.

[@RadishDoctor]

They literally can't do that. If they can't render a service and unless they prove that they lost booking they can't hold your money like that.

[@ezlomacks6533]

yeah, that sounds like a scam

[@brandonmulryan1522]

That is when you file a fraudulent charge on them for that. Let them lose their 'twice the price half the effect' business.

[@FartingSpider12]

Sounds like they're basically scamming her. Having a "48 Hour Notice" requirement is just way too unrealistic for anyone to adhere to. Sounds like they're doing their absolute best to make sure they get her money no matter what

[@apolloisnotashirt]

I dont see you in my recommedations as often 😢

[@SkilledOutdoorsman]

Yeah, screw that noise. I can understand not wanting do deal with last minute changes, but if you demand your payment upfront you should be willing to accommodate your client.

[@UnDeath91]

welp that person lost profits now and hopefully time warden here wrote a bad review on some sites about that bad company. plain old scamming her out of money... should be put on blast on socials

[@genoramirez7885]

Trying to milk their customers just because they got replaced by auto tune, not a good sign.

[@KawaiiNeko333]

Autotune AND AI.

[@DougBongos]

I give piano lessons to kids as a side job. The policy of the institute where i work is that within 24 hours a cancellation keeps the money. I NEVER adhere to that policy, unless a student seriously wastes my time (either by not showing up or by canceling for many weeks in a row). 48 hours should be absolutely no problem.

[@ethanfreeman1106]

This is the way to go. Have strict policies in place just in case you need to enforce them, but never forget that you're not ruled by the policies. We're people doing what we love and earning our keep by sharing it with others, not cogs in the machines which are just tools to help our lives become easier. Respect to you sir/ma'am for being as human as you are.

[@ceresbane]

Yeah that's sketchy. The policy exists purely to scam people

[@Moon42069]

That's the worst kind of art teacher. Overpriced and there's no give and take situation, plus they think their time is all that mattered... while literally being paid and living of off that payment.

[@GrEEnF1Re1]

I mean, if someone pays you to take a slot of your day and then Kronii over there says 1 hours before "Yeah i wont make it, sorry" that means that time slot you just lost and someone else could have made it. This is just Kronii being kronii, ranting about things dont go her way

[@amethonys2798]

​@GrEEnF1Re1 except she gave advance the other time over 2 days in advance (which is in the policy she was provided). What do you want her to do? Be psychic and know she's going to be sick a week in advance? Obviously she should've still went to the lesson and coughed all over the place to spread whatever she had 🙄

[@caBr010]

@@GrEEnF1Re1 what are you talking about? I mean, I also think that Kronii often rant about things not going her way but she clearly said that she notified the teacher according to their policies not "1 hour before".

[@Moon42069]

@@GrEEnF1Re1 you good bro? Sounds like you spent your last brain cell, Kronii clearly stated the whole situation and you didn't get it LOL.

[@ethanfreeman1106]

​@@GrEEnF1Re1I agree that the clock woman tends to create her own problems, but you're looking at things no deeper than the surface. Picking this particular teacher for her lessons might have been a mistake, but you're clearly picking the wrong side to defend, too. It's on Kronii for not opting for a more authentic, natural learning choice and instead relying on a business owner for professional lessons, but this business person was clearly not doing it because they value things like inspiration and fun-they were in it for the money. You can get all technical all you want to try and defend the policy and you wouldn't be wrong from that perspective, but you're missing the point of the whole thing, much like the professional "teacher" and perhaps, even Kronii to a lesser extent. Now that is kinda ironic, which I hope you see-because it's obvious to the rest of us.

[@coffeeinhandproductions3238]

So wait she has to notify within 48 hours or in 48 hours? This policy sounds super confusing as two days notice is plenty of time to reschedule if needed. No money back policies kinda suck. Neat Alice in Wonderland map.

[@rakedos9057]

It's not fishy, it's sea farming.

[@danieljonsson8095]

I can understand the frustration about being inflexible. But you also have to consider that 48h is very short notice to schedule someone else in. And that's the same for the reschedule. Like they may already have a full schedule. Neither a "no rescheduling" or "48h notice of cancellation" policy is in any way rare or all that harsh... While you may not know what happens in your life 48h in the future, you CAN know if you're available during a certain timeslot that far in the future, barring sickness or freak events like a meteor crashing into your home. And you can also look at it from a business perspective. Say the full time is 40h a week. Your wage is say 1000 a week. That costs the business about 500 in costs to pay that wage, and might have say an additional 1000 per week in additional costs for equipment and/or location. So that's 2500 a week that the business has in costs. That cost is there regardless if there's any clients or not. That means the hourly rate, must average 62.5/hr to break even. You probably can't book back to back, and there's some time needed for administrative work as well, so they're gonna have to charge say 75/hr with those costs. That means that if you cancel, and they can't cover your booking with someone else in the timeframe they allow you to cancel in, then you're quite literally costing them money... So, the cancellation window is generally based on how long does it normally take in order to be able to schedule something else in. In high demand services like plumbers, electricians etc, the demand is so high that you can schedule it on the spot. Hence no cancellation period is required. For other services though, 12, 24, 48, 72 are all very common. Week and month are also not unheard of but I wouldn't say common. That'd be more like specialty stuff where you'd take on longer projects at a time, like say there's a driving instructor in my town here that do 2 week intensive training courses that have a month cancellation. Point is, if Kronii can get someone else that works better for her schedule, or rather inability to schedule, then good for her. But blaming the teacher as many of you in the comments are doing, is just childish. Grow up. That's how the real world works. People you employ are not going to be spending a lot of money on you just to keep you as a client. That's not how that works. Like Kronii here says she's been taking lessons for half a year. Ok, let's assume those lessons are say 2h per week. A normal profit margin on the above example would put the hourly at 80 or 5 in profit. So that's 10 per week in profit margin. For 6 months, that means 26 weeks, so a total of 260. Kronii cancelled twice, so had they not charged for that, it would instead be 240. Now each hour costs the business 75. 2 hours per week, 2 weeks, means 300 in costs... See why they can't just be nice and just not bill those two sessions? Just those 2 sessions across the entire 6 month period, would cost them more than the entire profit that Kronii brings. That means that Kronii would be a cost as a client, not a gain.

[@akun50]

The uptight teacher is obviously having students drop left and right, hence her irrational policies. Ironically, it's likely that the policies are about 50%-80% of the reason she's dropped. She's likely not even that good of a teacher either.

[@DinnerForkTongue]

PLEASE tell me Kronii got a chargeback.

[@ultraguy14]

That's like basically every doctors appointment or anything ever. I'd want to know in advance if you're wasting my time by not showing up and not paying me too.

[@PplPuncher]

They learned a skill, now they are trying to scam as much money as possible.

[@The_Hyena_Queen]

They took her entire money :(

[@thewicked1111]

therapists pull this kind of stuff too, absolutely no sympathy at all

[@ghetoknight7801]

rip

[@nightstalker9792]

Just don't pay that scammer, faq 'em

[@mexicosfinest8380]

Can't Kronii, as the Warden of Time, just go back 2 days to cancel without paying?

[@hunterotte9555]

I understand these policies, but idk. Maybe enforce them on people who actually flake on you instead of people who have a legit excuse. Like at least a half refund, because I know you gotta eat. But whatever, I would just say "Lesson learned, not going back to them again.", and I guess she kinda does. Also will say, Beurocrats eating good tonight based on some criticism going heavily overboard (lord knows they need it to fill the hole in their dead, money hungry, barely human hearts).

[@CorrectsYou]

I wish she had named the coach.

[@ShiroganeKaiser]

Either just a scam or money hungry greedy person.

[@edwardvilla3228]

Based Mega based Be like Kronii

[@TheOmnipresentNerd]

They stole from Kronii. Which is a criminal offense.

[@luckytanuki5449]

This sounds like some high school BS where the teacher thinks they have complete control over you. Not sure how that makes any sense wjen you wre literally their employer... And if they are still getting paid even if the lesson is canceled, why the hell do they care.

[@OodldoodlNoodlesocks]

Sounds like a scam. You're adults, you don't answer to them. They're taking any excuse to take your money while treating you like they're doing you a favour instead of providing a service you're paying for. Dump em. (I am aware she won't read this)

[@kazual9206]

100% scamming her.

[@Kryptick_88]

Okay, that's way beyond valuing ones own time. You can't know when your going to be sick, there should always be an option to reschedule. They can't penalize students for unforseen circumstances!

[@FishyTheHook]

Yea, thats a big no from me. BIG red flag there.

[@e.corellius4495]

scammers be scammin

[@Paragon13]

Moral of the story: Never pay in advance.

[@quaeravoluptatem]

An important lesson. About lessons.

[@thelurkerbel0w]

Scammed!

[@luiseatoll6368]

That do be the hustle.

[@nNicok]

Sounds like a scammer.