KUAT Piston Pro X - Amazing but Not Perfect [An Honest Review]

[@GREYWOLFbike]

One other issue I forgot to mention in this video is the wheel clamps rattle terribly! I am working on a fix and will post a video once I have sorted it out. :)

[@EarlGreyIslander]

I have the Piston SR and it rattles like crazy. The universal mount is also poorly designed, IMO. Metal on metal. Universal installation method doesn't work well -- the rack is movable back and forth along the length of the rack -- mounting brackets don't move, but the unit slides along the t-channel on the rack. They need to provide a rubberized coating on the mounting brackets to save your crossbars from getting trashed during install. T-channel installation method seems to work well though, but again it's metal on metal. The mounting brackets tighten up against the metal crossbars and the crossbars get scuffed quite easily by the rack. I feel like they built a solid rack and really overlooked a few obvious details, especially for the money.

[@GREYWOLFbike]

@@EarlGreyIslander Hey, thanks for taking the time to comment. I haven’t had the opportunity to be hands-on with the SR yet but you did a really good describing the issue and I can appreciate any metal on metal is far from ideal. Have you seen the ‘Rattle Fix’ video? [Rattle Fix - KUAT Piston Pro X kzbin.info/www/bejne/i56yln-ea7SirNk]. In hindsight I think the pressure of the tires would have been sufficient to prevent any rattling with the bikes loaded, but I do like the paint-protection it provides. Re: your SR - without knowing the exact nuances the first time that comes to mind would be a simple 1” OD rubber gasket where the bolt passes through. Alternatively, you could use a robber coating like Plastidip. Lastly, there is single-sided adhesive rubber strips. I’ve used these on my rooftop tent project. Once I have the opportunity to look at the SR in person I’ll post a follow-up.

[@EarlGreyIslander]

​@@GREYWOLFbike Good ideas re: gasket etc. They should address tire pressure in the manual if it makes a difference. The NV2.0 user guide calls out tire pressure, but nothing's noted in for the Piston SR; they say tires should be properly inflated and leak-free, which makes sense. I tried mounting my gravel bike with lower tire pressure and with "riding pressure" and the rattle is consistently loud and annoying at lower speeds. What is your specific recommendation re: pressure?

[@GREYWOLFbike]

@@EarlGreyIslander The lowest I’ve had in my tires is ~20PSI due to me forgetting to inflate them before I left the house lol.

[@EarlGreyIslander]

@@GREYWOLFbike I think I solved the rattling. I pulled each arm in a little more equal on each side until the tire cradles contact the tire. Then I tighten each one up quite snug. It's easier with the gravel bike, which has a shorter wheelbase, but it's a little tougher with the mountain bike (XL-size frame). The tighter the better. No rattle at all with the gravel bike. A much more subdued rattle with the MTB mounted, but that only comes from the rear tire cradle. I have to step up (using a step or open the doors and stand on the door sill) to pull the arms 1-2 clicks more to get them good and snug. Note that I am 6' 5" tall, so shorter folks might have more difficulty. Thanks for your detailed review, plus your feedback.

[@alansmith1967]

Just found your videos (also the Pivot v2) - very well done. Love the straightforwardness with usage, as well as both the Pros and Cons. I feel like I would also have the same thoughts on the Cons. Appreciate the time. Keep up the great work!

[@GREYWOLFbike]

Hey, thanks so much for taking the time to comment. As you’ve probably noticed, I haven’t uploaded much this year at all. It was a lousy spring east of the Rockies and there was a bunch of behind-the-scenes stuff that really destroyed a lot of my motivation to make bike content this year. I’ve been saying for a while I really want to make long-format adventure/cycling videos and I’ve been trying to work up to that, but to make it happen requires a lot of financial support and -understandably- to get that support companies want eyeballs and thus expect content creators to have 30,000-50,0000 subscribers before they’ll even talk to you. I understand this, but it’s the catch-22 of being a ‘little guy’. Never fear, I haven’t given up on the channel. Far from it in fact. I’m just reevaluating what content I want to make and what my goals for it are. At the end of the day, I just want to make good content. I feel like there’s a HUGE delta between what I desire to produce and what I’m currently capable of, but I’m committed to moving forward in some way, shape, or form. Thanks again for the kind words. :)

[@motopaulo]

Thank you for doing a double-bike walkthrough here, with different wheels sizes and staggered positioning. This video is excellent decision-support!

[@GREYWOLFbike]

Hey, that’s awesome it was helpful! I’ve been filming the local downhill races rather than participating in them, so I always offer to shuttle people. Despite it being a really gnarly road, the bikes are solid and I’m loving the rack. That’s not to say I haven’t experienced some issues but I will be posting a video about that very soon. ;) perhaps a shameless plug, but this video is going to benefit you so if you aren’t already subscribed, please consider doing so. :)

[@barrywong8871]

I just purchased this rack and was eager to watch this video and have. All valid points and found two of them that I will put pre-emptive fixes in place for. BTW, regarding your point about the cable lock hole, which I totally agree with, I found a rubber grommet that covers that hole perfectly (M15.88).

[@GREYWOLFbike]

Oh, that’s wicked. Can you share a link to the grommet? Thank you.

[@WOV49]

I’ve had mine for 6 months and had two major issues. First, the lights cable got pinched when I folded the rack up. It shorted out and had to be replaced. Second, and more troubling, my right light went out. Kuat confirmed they were aware of the problem and several months later sent me a rebuild kit. I had to take it to a dealer to have it installed. Still waiting on it to confirm it fixed the problem. Finally, even in the loading position, a truck tailgate will not open fully. It rests on the rack, risking damage to the tailgate if you put any weight on it. I should also note the rack is very heavy and difficult to get on and off. Overall, I wish I had gone with a 1UP and saved my money.

[@GREYWOLFbike]

Hey, thanks for taking the time to share your experiences. As I shared in the video, my cable sustained a pinch somehow, though I’m still not 100% sure on the mechanism. I have also been experiencing inoperable lights as well. If you remove the bike tray with the included Allan key you’ll see three electrical contact points which rely on spring-loaded pins to sustain surface contact. This is less secure than a traditional electrical connector and allows for water ingress past the thin weatherstripping which then corrodes this connection resulting in loss of operation. If you clean the contact surface area and apple a dielectric grease this will resolve your issue, but as a fellow consumer who has no affiliation with KUAT, I understand your frustration. I believe at this price point, expectations are very high.

[@WOV49]

@@GREYWOLFbike My local bike shop (Kuat dealer) still has my rack. They have no idea what to do with the rebuild kit and are waiting for Kurt to provide guidance. This appears to be a systemic problem, not just a failure to clean issue. Had I known how extensive the problem was I would have sent the whole thing back. Totally inexcusable for such an expensive rack. My advice to buyers is look elsewhere for a rack.

[@GREYWOLFbike]

This is not a ‘failure to clean issue’; cleaning is likely the solution to your problem. I agree, it shouldn’t be required, but if the difference between spending 5-minutes to clean the electrical contacts and having an operational rack versus it sitting at your local shop (it’s literally one bolt using the supplied Allan wrench), I’m choosing the 5-minute clean. Now, I’m not familiar with this ‘rebuild kit’ you’re discussing but I’d wager it’s just a new electrical contact. I’ll contact KUAT tomorrow to see if they’re willing to send me a kit so I can upload an instructional video.

[@WOV49]

Follow up: Kuat has agreed to replace the rack and a new one is one the way. Kudos to Kuat’s customer service..

[@GREYWOLFbike]

That’s great to hear you’re on the road again. I contacted KUAT and they are sending me a ‘rebuild kit’ so I will create a video to help get people back to the trails as soon as possible.

[@allegedlyhandy]

Great video. We're also in AB and use a rooftop tent, and I'll be watching your Pivot video momentarily.. full tailgate access is required for a super pacific with drawer system. The 1up, Quikr, and Piston Pros all have my attention. I feel like for a two-bike tray with swing out, the Piston Pro (non-X) for 2k CAD will come out ahead of 1600 CAD + shipping + taxes for the 1up. I think I can live without brake lights & kashima, especially after reading all the comments regarding electrical issues.

[@GREYWOLFbike]

Yeah, the electrical issues are real but actually quite straightforward. The way the brake lights get their power is through a contact interface with spring-loaded pins (same as an iPad and keyboard). There’s a rubber seal around the connector but it’s insufficient to prevent water ingress (likely during power washing). This results in the contact surface developing surface corrosion. I’ve honestly been meaning to make a video about the electrical issues and service but I got denied for being a KUAT ambassador despite them asking me to apply, then my Crankworx videos absolutely tanked, and I’m still struggling with my 6-year old iPad crashing while attempting to edit videos. All that combined felt like a kick in the teeth and I really lost a lot of motivation. That said, it’s probably for the best because I’ve decided to stop chasing the weekly videos (that was a 2023 goal) and instead focus on developing the long-format videos I’ve always wanted to make. It means a lot more time filming and editing and fewer videos overall, but I hope people will appreciate the quality over quantity. Anyway, the fix for the electrical issue is just remove the tray, use a little abbrasive to clean the surface, and maybe hit it with some dielectric grease to resist the water. You can also go the full extent of replacing the entire wiring with a free kit from KUAT, but personally I don’t plan to do this.

[@SVChamoy1]

I had a 1up for 5 years. triple tray. its was junk.

[@StraightLine_MTB]

Excellent breakdown. Looking to move from 1UP Equip-D to this and your video is very helpful.

[@GREYWOLFbike]

Hey, thank you for taking the time to comment and your kind words. At the end of the day, I’m a consumer too but I’m also passionate about product design. Moreover, one of my ethical principles for the channel is to only discuss products I like and would recommend to others. I’ve certainly purchased things with the intent to create a video to help other consumers and didn’t because it didn’t live up to my expectations.

[@luxsasha]

Love this review, great breakdown. It almost feels like you had the previous version of this rack because you called out the differences pretty well

[@GREYWOLFbike]

Hi, thank you for your kind words and taking the time to comment. My mom actually has a KUAT rack which I helped select for her and thus have experience using.

[@Richardsumilang]

What are the differences in the new version?

[@GREYWOLFbike]

@@Richardsumilang There isn’t a ‘new version’ so much as there is a new product - the Piston Pro. It is a less-expensive version which uses different construction for cost reduction, no brake/turn lights, no Kashima coating, etc. However, it uses the same basic design with dual-tire support and no frame contact which is awesome.

[@josedavidrobles7901]

Excellent review, very helpful in my decision making process!

[@GREYWOLFbike]

Hey, thanks for the kind words. :)

[@MrGrant440]

Would you purchase this rack again? I’m in the market and have been debating between this one or the Quikr Mach 2…

[@GREYWOLFbike]

100%. I love how quickly and easily it is to add and remove bikes from the rack and I especially love the two points of contact. I believe KUAT has changed is wiring by eliminating the fancy magnetic plug and even the fancy pin-connects between the trays and the main body . I understand it improves reliability but I also know they are less-expensive and less-premium design decisions despite the MSRP remaining the same, so that I don’t love. But taking into consideration all factors, yes - 100%. I would purchase again.

[@brendan1]

How does it hold up in the winter with all the salt on the roads? I have a Thule XTR rack and one of the arms corroded so bad my fat bike was basically on an angle when I arrived back home. Looking at switching to Kuat now.

[@GREYWOLFbike]

I intentionally used it on my truck all winter including a trip to across the Trans Canada and everything is still going strong. The Pivot V2 did develop a squeak but I ended-up selling it before I was able to effect a solution.

[@nickmccready8762]

The back of my KPPX rack looks different, the wire cannot be removed. I wonder if they changed the design based of negative feedback about the wire bending?

[@GREYWOLFbike]

Hey, this is exactly what they did. I wasn’t the first to raise the concern to them. I believe they also changed the wiring of the trays (previously a pin connector, now hardwire).

[@kevinlefebvre1526]

Can you open the tailgate without it hitting the pedals on the bike and will it accommodate a 4 inch fat tire?

[@GREYWOLFbike]

Just to clarify, are you asking with the Piston Pro X mounted to the Pivot V2 as I have, or by itself? If mounted to the Pivot V2 there isn’t really any reason to do this because it will be very awkward and defeat the purpose of the Pivot V2. Nevertheless, if you orient the pedal of the bike closest to the truck upwards, you should be able to open the tailgate. If you are asking whether you can open it without the use of the Pivot V2 with bikes loaded, no - this is not possible. I even doubt you could open the tailgate with one bike loaded in the furthest position and using the tilt feature of the rack. Re: 4” tire compatibility, that’s a good question. The limiting factor would be the width between the arms. I’ll go measure it and then report back, so check this message for an update in a few minutes. Update: according to the KUAT website the Piston Pro X is said to carry up to 5” tires, however I measured the max width as 4.75”. Either way, 4” will fit.

[@kevinlefebvre1526]

I was referring to the video Kuat piston, pro without the pivot. Thanks

[@RobertaSalazar-wo3zq]

Thank you for mentioning the problem with open the hole for the cable lock. I found the cork lid from the Trader Joe's Modena Balsamic Vinegar fits perfectly. The cork is glued to a wooden lid. Will add a fine screw to ensure that the cork and lid stay as one unit and don't separate.

[@GREYWOLFbike]

Hah! That’s awesome. I have a camping mug that a Pringles can lid fits. I use it to mix-up powdered milk for coffee. It’s not a perfect fit and results in some drips, but it’s darn close enough!

[@Orius30]

Thanks for this honest review! ! Keep up these videos! You’re doing great!

[@GREYWOLFbike]

Hi, thank you so much for taking the time to comment and your kind words. I’m still a long, long way from this channel being monetized so words such as your own really help sustain me. Thanks again. :)

[@larryk4082]

best review of this rack I have seen. Thanks

[@GREYWOLFbike]

Hey Larry, thank you. I’ll admit, my thumbnail kinda sucks. Next time I’m in a scenic location with the rack I’ll try to take a better photo, but sincerely - thank you. I did apply (and was turned-down) to be a KUAT ambassador, so hopefully comments like yours are recognized. In the meanwhile, I’ll just keep going along being a consumer like everyone else. :)

[@FullTimeCrazy-y3x]

I just bought one a week ago and it came with the updated (downgraded? 😅) wiring. I wasn’t expecting that, and the magnetic seems more appropriate and luxe for the price point, but if old school and less premium looking/functioning is more reliable long term, I’m okay with it. We needed a rack that is rated for RV use so our options were more limited than most, and your video helped in my decision. Thank you!

[@GREYWOLFbike]

Hey, that’s awesome. I’m honestly glad it helped. Out of curiosity, are you subscribed to the @GREYWOLFrv channel too? I actually posted a video there featuring the KUAT Hi-Lo Pro for RVs with bumper-mounted spare tire carriers. I’m not sure if this will be of benefit to you as well. (Also, which RV did you get?). Re: the Piston Pro X’s updated wiring; I feel the conflict too. In fact, I have the hardwire kit already but I’ve been reluctant to install it unless totally necessary. The only issues I experience on the regular is corrosion at the spring-assisted pin connections of the tire carriers for the brake lights. I find regular cleaning with electrical contact cleaner spray and dielectric grease is sufficient to get me back in action.

[@rosesorensen8268]

Thanks for your reviews. It has been stressful trying to find an ebike rack that meets all my requirements. You mentioned in another video that we might need an electrical cable extension if we buy the pivot 2 swing away. Do you have a link on that? Thanks!

[@GREYWOLFbike]

Hi, absolutely! Is you have an early version of the Piston Pro X with the magnetic cable connector, this is the cable you’ll need if you’re using it with a Pivot V2: shop.kuat.com/Piston-Wiring-Harness-Extension However, let it be known KUAT has since updated the Piston Pro X to have a fixed flat-four cable; if you have that version this is the cable extension you’ll need: shop.kuat.com/Car-to-Rack-Electrical-Cable Also, thank you so much for watching the videos; at the end of the day I’m a consumer too, so it always means a lot to know they’ve been helpful.

[@JasonLove-w4z]

We just bought the Piston Pro X for 2 E-bikes and are running into a possible problem. The E-bikes both have MIK Back Racks on them. This limits the area where the back wheel clamps can clamp down and has got us wondering whether the rack can work with this set-up. Any suggestions ?

[@GREYWOLFbike]

Hey, KUAT sells a ‘fender kit’ which essentially is a hook and loop strap. This allows you to position the wheel chalk low on the rear wheel and then strap the wheel to it. In a pinch, heli-straps work great too. :)

[@robertstrickland8303]

Can it be used with e-bikes with fenders front and back?

[@GREYWOLFbike]

Hey, great question. KUAT offers a ‘fender kit’ which consists of two straps. :S It’s pretty low tech, but what you do is lower the tire bracket below the fender and then strap the wheel to the arm because the contact point is not able to hold the bike in this position. Personally, I like VOLE straps and if you get the ‘strap keepers’ for $5, the probability of them coming undone would be exceptionally low while also being kind to your wheels.

[@johnsloan1800]

Can you open the tailgate when the rack is empty and laid flat? Thx!

[@GREYWOLFbike]

Short answer is no. For an illustration, check-out the review video of the KUAT Pivot V2 where I illustrate this.

[@johnsloan1800]

@@GREYWOLFbike thanks!

[@michaeldimmitt2188]

I thought I saw a dent on the tailgate and thought it would come up in the video…

[@GREYWOLFbike]

@@michaeldimmitt2188 The dent unfortunately pre-dates the rack acquisition by a few years and few owners.

[@michaeldimmitt2188]

@@GREYWOLFbike It’s to bad there are no auto body repair shops in Canada… 🤣🤣🤣

[@brianhanasyk7324]

So I had a chance to try my Piston Pro this winter to get to the trails in Edmonton's river valley. I would have to rate this rack totally unsuitable for winter riding. The reason being is that the pistons stop functioning at anything past about -5C. The arms move but they won't click into place so the bike can't be secured to the rack making it totally useless. In addition to that, the studded 45 North Dillinger 5's on my fatbike and Schwalbe Ice Piker Pros on my ebike just shred the powder coated finish even after I put down several layers of duct tape to protect it. So much for my almost $3000 rack. I ended up using my wife's $500 Swagman rack for winter riding.

[@GREYWOLFbike]

This is really interesting for two reasons; first, I intentionally left the rack on all last year for durability testing and didn’t once experience issues. In fact, I drove to Bellingham, WA and back in -15˚C and never experienced any issues, so I’m honestly not sure what to suggest. Was there excessive snow or ice build-up on the rack? Second, yes - studded tires and painted surfaces aren’t a great combo. Instead of duct-tape, my suggestion would be to get a roll of 2” wide ‘grip tape’. I have some from Amazon and it’s basically 120grit sandpaper with an adhesive back. This will resist the spikes a lot better than soft tapes and it’ll still work in the summer with non-studded tires.

[@brianhanasyk7324]

@@GREYWOLFbike I don't know why the arms wouldn't work either. Maybe the oil in the pistons was affected by the cold. When I put the rack in the garage to warm up then the function came back.

[@michaeldimmitt2188]

@@brianhanasyk7324Contact their Customer support! They would probably want to know about issues like this!

[@s1lent51]

Is there a space to add the car plate number on the bike rack ?

[@GREYWOLFbike]

KUAT sells a license plate mount adapter: shop.kuat.com/License-Plate-Mount-Adaptor

[@michaeldimmitt2188]

@@GREYWOLFbikeDoes it show the plate only in the down position, while carrying bikes, or also while in the up position?

[@ncmach1]

Excellent video. So now I see this expensive solution to my new NV2.0 is not made to work with bikes with a front fenders.

[@GREYWOLFbike]

Hi, so KUAT does sell a ‘fender kit’ which simply consists of two straps. This should work with both front and rear fenders. Also, thank you for taking the time to comment.

[@ncmach1]

@@GREYWOLFbike I checked it out and not available for the NV2.0 that I can find. Made for yours, however.

[@GREYWOLFbike]

My apologies, I misunderstood what you were proposing. Yeah, the Piston Pro X might be the only solution for fenders given its wheel clamp design.

[@michaeldimmitt2188]

@@GREYWOLFbikeI would say that the word “solution” is a bit of a stretch! If “Velcro” straps were such a good & viable option, then they would be on every bike rack. I think Velcro straps are a cheap quick fix for engineers that didn’t think about fenders or sales folk trying to appeal to a wider audience. Kinda like in the original Jurassic Park when the money hungry lawyer mentions having a coupon day to allow poorer people to afford the park. The ratcheting poly straps that everyone else uses would be a better and more permanent solution. They would just require a well engineered anchor solution first.

[@GREYWOLFbike]

@@michaeldimmitt2188 It’s low-tech for sure. While I don’t speak for KUAT, I can also appreciate not all things are for all people. From the marketing, this rack (and its benefits) are for mountain bikers who tend not to have full-length fenders. KUAT does sell other racks which may be better suited for that use-case scenario and they do offer a solution, however simple it may be, to accommodate those users as well. I’ve transported a friend’s bike with a full-length fender and used a VOLE ski strap with perfect results.

[@s1lent51]

Thank you very much! Even though I visited their website I missed it.

[@GREYWOLFbike]

No worries!

[@DonAlan007]

Excellent review. It even helped me with the new Kuat Pistor Pro SR in regards to the cable locking port. I'll be carrying a can of compressed air in my SUV.

[@GREYWOLFbike]

Hi, thanks for the kind words. I also recommend regular washing and re-lubrication. In fact, when I spoke with KUAT they too recommended keeping-up with lubrication as well. That said, I’ve intentionally not lubricated mine once because I want to see how long it takes before it develops issues so I can report back to everyone.

[@brianhanasyk7324]

There's two more issues that you didn't mention. The supplied wrench attaches magnetically to the end of the main beam. You then need to lock it in place with the key. If you forget to do that then the wrench will fall out as you drive down the road. Ask me how I know that... Fortunately I got it replaced under warranty. They need to use a system where it snaps in place and locks like the cable lock. Also the magnetic electrical connecter needs to be unplugged in order to swing the bikes away using the V2 arm. I've already lost one of the magnets which secure the cable to the rack.

[@GREYWOLFbike]

Hey Brian, KUAT makes a longer cable for the Piston Pro X to be used with the Pivot V2: shop.kuat.com/Piston-Wiring-Harness-Extension That’s unfortunate re: your key though but it’s great to hear they helped you get a new one. Also, I saw your other comment re: the license plate holder. I don’t know why it’s only under the ‘shop’ part of their website and it does lack a light which is required by law in most, if not all jurisdictions, but it’s good to see none the less. Thanks for sharing.

[@brianhanasyk7324]

@@GREYWOLFbike Thanks for the headsup on the cable GW. I'll check it out. Also thanks for passing all the feedback from your video on to Kuat. As you mentioned, they seem like a responsible company that will consider it when it comes time for future upgrades.

[@GREYWOLFbike]

No problem at all re: the cable. Re: the feedback to KUAT, one of my core principles for this channel is to only share products I genuinely believe are good and others may benefit from learning about. Though it’s a difficult balance to strike, I believe it’s possible to be honest about the areas a product can improve without complaining so long as you’re making a genuine attempt to help the company, and that’s my motivation behind this video as well as sharing the feedback with KUAT directly.

[@gramquad86]

Are you able to open your tailgate without hitting the rack (empty, arms down, and without the pivot)? Thanks!

[@GREYWOLFbike]

Great question. With the rack in it’s flat position, I think it would be very close to contacting the tailgate. As it is, the Pivot raises the rack up 2” and when if I lower the tailgate with the rack in the flat position, they are almost level with each other. That said, the rack does have a tilt-down feature which is designed to provide clearance for hatchbacks and I think this might be the position that would work.

[@gramquad86]

@@GREYWOLFbike thanks so much for the detailed response! I have the NV 2.0 and it impacts the tailgate of my F150 when flat or tipped due to the dimensions and pivot angle. Was hoping the Piston Pro X would alleviate the issue but based on the dimensions on their website it looks like it may also hit… Cheers!

[@CharlesBurnsPrime]

Your review saved me from spending far too much money on this. Your analysis of the pros and cons of the Piston Pro X was among the best bike rack reviews I came across (other great reviews were on "Shredding Spree" and "E-MTB Review" (edit: DÆrik also has a few good ones). Because of this review and those from the channels I mention, I chose a QuickrStuff Mach2. Not cheap, but probably the best all-around bike rack.

[@GREYWOLFbike]

Hey Charles, thanks for taking the time to comment. I really appreciate it. Re: the video - I honestly try to be honest and fair in my videos and leave it up to viewers to decide what’s most important to them. Also, if you found this video useful, please consider subscribing. Thank you in advance. :)

[@tarik20]

How do you like QuickrStuff Mach2?

[@CharlesBurnsPrime]

@@tarik20 I ended up getting a velocirax due to the long wait time for a quickrstuff. However, a co-worker bought a quicker stuff Mach 2 and loves it.

[@solidstream13]

Great video. I just wish they had a single bike carrier and expandable to 2 when needed

[@GREYWOLFbike]

Hey, thanks for the kind words! :) I honestly don’t like the thumbnail, but I think the content in the video is okay. To answer your question, the closest they offer is the Piston Pro single bike carrier with hitch mount attachment. You loose the taillights, Kashima coating, and flip-up positioning but it’s also significantly less money. That said, I honestly like having the dual bike carrier if I want to bring a friend or second bike. For example, maybe you’re doing a trip with trail riding but you want to do a day at the lift access resort, this would allow you to bring both. Also, if it’s not too much to ask - could you please consider subscribing? The Canadian tax people don’t like that my channel isn’t monetized and are withholding my tax return which I use to make content. Thank you. :)

[@markbastin8583]

I agree with the electrical connector.. I'm afraid mine will be damaged shortly too. Another thing I realized is the need for a protector for studded fat bike tires. I have been using the foam packaging that came with the rack to protect the tray. Great review. Mark for Toronto

[@GREYWOLFbike]

Hi Mark, thanks for taking the time to comment. I honestly do appreciate it and hopefully the KZbin algorithm does as well (lol). That’s a good point re: studded tires; I hadn’t considered that. How have you noticed fitment with the fat tires in general?

[@markbastin8583]

@@GREYWOLFbike an excellent fit.. carried two fat bikes the other day. Very stable and was able to adjust easily to accommodate seat/bar contact. Otherwise, it's an outstanding product. The light cable is a concern though and I did notice the rattle of the wheel clamps. Please share your solution. Mark

[@GREYWOLFbike]

You beat me to it! I was about to ask about the rattle for the wheel clamps. I actually have a video scheduled with where I am going to attempt a solution to this as I forgot to include it in my original video. However, that’s great to hear fat tire bike fitment is good. I’m already planning my 2023 Holiday video in partnership with Cam Clark and it involves a couple of fat tire bikes, Santa hats, and two fools in a forest. Lol.

[@Bike4adventure]

Great honest review!

[@GREYWOLFbike]

Hey, thank you very much. I’m a consumer too and I honestly believe criticisms are more valuable than praise sometimes because people can perceive any criticism through their own lens and evaluate how it might or might not apply to them to determine if it’s a good purchase or not.

[@tinlelam2859]

I am looking to get one to carry mountain bike for my son. After watching your video, I am a little worried. Are you still recommending this or Thule?

[@GREYWOLFbike]

I’m still recommending this. What are you worried about?

[@humiditysaC]

Another issue: when you connect the led lights, your vehicle thinks you are towing a trailer and turns off your Blind Spot Sensors. That annoys me a bit, but I do love the rack still!

[@GREYWOLFbike]

Hey, thanks for the comment. My current truck is too old and doesn’t have Blind Spot Sensors, but that’s very valid. On the other hand, have you experimented with unplugging the rack and seeing if the rack + bikes interfere with the Blind Spot Sensors? Perhaps turning them off is the lesser of two evils.

[@GeorgeAlexa]

I was wondering why my Blind Spot Sensors didn't work! I love the rack anyway; however, we need to find out if my wiring or Kuat causes the blinking not to work.

[@faustolopez1993]

I had the same issue on my 2019 Ford Expedition, actually any led light on the 4 pin connector had same issue.I rewired another 4 pin connector straight to taillights and problem solved. Seems it has to do with towing package from factory.

[@gregchamberlain7554]

That White logo doesn't really bug me. Having my license plate obscured does, which can easily get you a traffic stop. Why don't you have the license plate adapter?

[@GREYWOLFbike]

My license plate isn’t really obstructed. It’s visible between the wheels of the bike, but some places (lower mainland BC) can be real sticklers about that sort of thing, so I suppose it really depends on your area.

[@gregchamberlain7554]

My old frame was fine until I purchased a carbon frame. Then I thought I'm not letting that hang my its top tube. As for the plate I drive a Tahoe but this new rack covers it, and I know it does so not going to lie to myself by playing out what obscured means to some cops. That plate adapter cost way less than a ticket from a ticket happy popo officer who write 100 tickets a month.

[@GeorgeAlexa]

For those in the States, note the cost is in American dollars, $1,389.00. But I have a wiring problem. I wonder if Kuat had a problem or if the dealer who put the after-market wiring. My dash says bulb failure. I am trying to find someone in the neighborhood to who I can attach the wiring and see if it also gives the error of bulb failure. I also paid $99 for the extended ramp to put my sixty-pound e-bike on the rack and twenty dollars for a strap for my 20-inch fat tire e-bike. The belt is needed because my e-bike has a rear fender that would get in the way.

[@GREYWOLFbike]

Hi George, thanks for taking the time to comment. Out of curiosity, do the lights on your Piston Pro X work properly?

[@GeorgeAlexa]

@@GREYWOLFbike I found a worker on his lunch break and backed up near him and he plugged the Kuat and it worked perfectly. So my wiring on my car has to be checked out. The lights come on but have a fast blink.

[@GREYWOLFbike]

@@GeorgeAlexa okay, that’s good you were able to eliminate the rack as the cause of the problem. I’ve seen ‘fast flash’ issues with vehicles where people have replaced traditional filament bulbs with lower-draw LED bulbs, but I’ve never heard of that happening with trailer wiring since they should be pulling from the existing brake light harness and thus additive to the electrical load. I would start with consulting with whomever installed your trailer wiring and go from there.

[@35BMuu]

Have you used an ebike on this rack? My YT decoy moves enough that it can hit my car or the other bike in the rack and I have it clamped so tight that it’s pretty difficult to release. I’m actually worried the ratchet teeth are going to snap with the force I have to use.

[@GREYWOLFbike]

Hi, I haven’t driven with an eBike on this rack but it was actually the display model and it had an Ibis Oso on it when I first saw it. From what I could tell, it looked to be equally sturdy.

[@humiditysaC]

I have put two Trek Rail eMTB's (50 lbs each) on this rack and it holds them, with no problems. This rack is totally ebike compatible.

[@michaeldimmitt2188]

Cool review of an expensive and convenient tool to get your gear where you want to use it. We just got one a few days ago, and have yet to even put a bike on it yet! Crazy life now with helping elderly parents, one with Alzheimer’s. I woke up this morning realizing that OUR BIKES HAVE REAR RACKS AND FENDERS! How are they going to work on our $1500 rack?!?!? Came right to Google to see what other folks have done. Not a single mention of rear racks with or without baskets on them! I have some ideas… but…

[@GREYWOLFbike]

KUAT sells a ‘fender kit’ which essentially consists of two straps. I’ve used rubber VOLE ski straps to transport bikes with full fenders. If you’re going to do this regularly, I highly recommend purchasing some VOLE strap keepers as well. They keep the loose tail from flapping around as well as reduce the likelihood of it releasing because the strap is doubled-over on itself.

[@VR6NAVYVW]

Why not just put a small piece of ppf there. Or just a sticker?

[@GREYWOLFbike]

Hey, are you referring to the ‘KUAT’ logo? If so, I don’t have any PPF and I hate stickers. lol

[@VR6NAVYVW]

@GREYWOLFbike I'm referring to where the arm touches. I don't push it down far enough to touch but if that's an issue a small piece of ppf will protect it.

[@JustinRatcliffe]

Great video & critique.

[@GREYWOLFbike]

Thanks for taking the time to commend and the kind words. :)

[@tonyellis6383]

Didn't expect to watch the entire 17 minute video, but i did. Pretty valid points. I have the NV 2.0 Kuat and love it, but would like to upgrade to this. I wish they would offer the same gray paint match they have on their previous models. not a big deal though. Bout time someone made one with taillights, just seemed like an obvious no brainer.

[@GREYWOLFbike]

That’s awesome! Both I and the KZbin algorithm appreciate it. Lol. To be honest, the brake lights were a big deal for me. Where I live there are some pretty conservative insurance policies re: at fault so I wasn’t taking any chances, especially considering it’s mounted to the Pivot V2 which extends the 2-bike carrier quite a ways from the rear of the vehicle and certainly greater than the 1meter (3ft) requirement for flagging tape or an aux brake light. I also really like the no-frame-contact style of this rack. That’s not to say I haven’t experienced issues with it which I will address in a long-term review video at some point (maybe in the fall) but overall it’s been great.

[@michaeldimmitt2188]

Any insight as to why no DOT approved classification?

[@tonytsai1385]

Now THAT is an honest review. I am impressed of the level of detail you covered on this product. Of course, this is an expensive rack so warrant the additional scrutiny. Finest review I've seen for a long time and not covering the same high level review that is basically the same all over the internet. Thank you.

[@tonytsai1385]

I was already blown away by the kind of details you covered at 10mins mark and wrote the review. I couldn't wait. I felt that I have finally seen a review truly useful for a loooooong time. Now I finished the entire video...... You should have an amazing career in Product design, QA/UAT and if I am Kuat I would totally appreciate the feedback from you. If they can make a few minor changes as you suggested that will really push this product to a super premium level. It is already an amazing product... the only one that I have seen that only have contact points at the tires and not rubbing on any part of the bike. Well done. Truly awesome job here.

[@GREYWOLFbike]

Hey, I really appreciate your comment (seriously). I actually just finished replying to another comment saying how I had applied (and was turned-down) to be a KUAT ambassador, so like you - I’m just a regular consumer. And as a consumer, I just want companies to make the products I want to buy (lol). I could be wrong, but I actually think the Piston Pro X is the most expensive hitch-mount bike rack on the market, so yeah - like you, I don’t want to spend my money on something that’s not going to live-up to expectations. It’s perhaps worth noting that one core principle I hold for all the GREYWOLF channels is to only feature products I like and would recommend to others. That’s not to say products won’t appear in other videos (such as installing a new accessory or something), but I have intentionally not published product reviews on things I don’t recommend. It’s sort of my way of avoiding publishing a negative review so I can walk the fine line between honest feedback and not alienating myself from companies that do make great products, maybe just not the one I used.

[@DDDarkz]

Damn bruh, just got mine installed today and happened to watch your vid, now it bugs the hell out me of those things you pointed out. 😂😂 good to see another Albertans on the tube.

[@GREYWOLFbike]

Whoops - not my intent. Lol Congrats on the purchase just the same. In hindsight, I don’t think those wheel clamps rattling would have been annoying but I do like there’s long-term paint protection now. Are you in the Calgary area yourself?

[@DDDarkz]

@@GREYWOLFbike Don't get me wrong, I totally agree with you after watching your vid. I just happen to purchase them this season since the 4 rack combo went on sale. Not sure about yours, but my racks were quite greasy and finger prints everywhere when I opened the box, although it looked brand new to me (from Edmonton Racks for Cars), for some reason I just never seen a brand toy with so much grease prints left on them before, definitely made the whole unboxing experience a fail score. 🤔

[@GREYWOLFbike]

I purchased mine back in November as a ‘floor model’ because the 2” receiver model was in very short supply at the time, so I didn’t have the opportunity to see how it was packaged. You could always consider sharing your feedback with KUAT because if they likely use an off-short manufacturing partner and would not have seen the rack before being delivered to you. That sort of feedback is always welcome as a company.

[@brandongojenola7455]

I’ve been exploring platform racks and I don’t see how this appeals over 1up or the Rocky Mounts Guiderail. Kashima coating and LED lights don’t make the rack worth the cost. The Guiderail also has an amazing chain lock integrated.

[@GREYWOLFbike]

I just watched a video of the Rocky Mounts Guiderail and a few things really stand out. First, the Guiderail requires two tools to remove a nylon nut and washer, then remove a bolt and repeat the process just to adjust tire size. This is a dealbreaker for me who will carry my friends bikes and it takes seconds without tools to adjust on the Piston Pro X. Second, while the Guiderail does have an anti-rattle system, it requires another tool (ratchet wrench) and socket to adjust it. All KUAT models use a standard Allan-wrench and the Piston Pro X has one built into the rack. So for anyone who works in the city and doesn’t want to drive around with their rack on the vehicle all the time, this is a much easier system to use. I’d also like to address the LED lights. If someone rear-ended me while carrying my bike and I didn’t have the LED lights, they could claim the bike obscured my vehicle’s brake lights and be found at fault. Moreover, if your bike rack extends >1m (3ft) beyond the rear of the vehicle, typically by law you are required to run flagging tape or a flashing red light. From personal experience, I’ve NEVER seen anyone do this but again, in event of an accident, someone can claim they were not able to appropriately judge braking distance and I would be found at fault. As someone who owns a dash cam to protect myself from being the victim of litigation, the LED lights are a HUGE deal for me. Moreover, they’re just good common sense for everyone. Litigation aside, I don’t want to be on a road trip and have my bike crushed. I do agree, the Kashima might be overkill but I’m not going to say ‘no’ to it.

[@iblackfeathers]

there are deal breakers which does not make it the best bike rack. i love kuat's design style for all their racks, but they simply do not have a 100lb weight capacity per tray to support a 90lb fat tire e-bike. and that is after removing the battery. there are other manufacturers who support that weight, making them more versatile for more kinds of bikes. but thanks for the review because without reviews we all cannot make informed choices.

[@GREYWOLFbike]

Hey, thank you! I honestly only make these videos if I feel I can contribute something to the conversation, so I’m glad it was helpful. That said, what bike weighs 90lbs without a battery??? I’m genuinely curious because a lot of e-bikes with battery are in the 45-65lb range.

[@markvanrosmalen9215]

Great review. I have a Küat NV 2.0, and I love it. However, I’ve had a couple of issues with it and have been eying the Piston Pro X. What I’m really curious about is whether the pistons will hold up to a cold Manitoba winter. I ride all year long, so it would be a huge bonus if it can withstand the cold, the sand, and the salt.

[@GREYWOLFbike]

Hey Mark, first and foremost - thank you for taking the time to comment. This channel is still not monetized (I need 1,000 subscribers) so your kind words honestly mean a lot. With that said, I actually feel uniquely qualified to answer this. In the interest of getting as much testing in as short of a period as possible, the rack has been and is currently mounted to my truck. Granted it’s been a mild Alberta winter, we’ve had our fair share of cold days like you experience. I’ve power washed it off a few times but everything has worked despite all the road grime. There has been absolutely no sticking or binding anywhere, so I can say with 100% confidence I believe it will perform excellently for you in Manitoba. The only issue I’ve experienced beyond the design flaws mentioned in this video is the actual wiring extension. However, I have full confidence KUAT will provide support when the time comes for a replacement cable. Out of curiosity, where do you ride in Manitoba? Does Lake of the Woods have any trails?

[@JL-ht6dq]

Can you open the tailgate all the way down with the rack on?

[@GREYWOLFbike]

Hey, that’s a good question but I’ll need you to be a bit more specific. Is the rack empty or does it have a bike on it? Do you have Pivot V2 or not?

[@richardkaz2336]

That rack would a problem in parts, if not all of Australia as the bikes would obscure the registration plate and obscure the registration plate when the rack is folded up. This attract a $448 fine in NSW and loss of 3 points. If you contest the find and lose in court then the fine is $2,200. Happy days. Oh and the registration must be visible form 20m away and readable at 45Deg and at 20m from either side of the car. The plate lights must illuminate registration/number plates with white light, so the numbers can be read at night 20 metres from the vehicle’s rear.

[@GREYWOLFbike]

Oh wow! So what do people do for bike racks in Aus? Roof-mount? Here in Canada I’ve never heard of anyone having a problem with the Police re: license plate obstruction by a bicycle rack. I suspect our laws are not nearly as specific as yours. That said, perhaps this is an opportunity for KUAT to sell a license plate relocation accessory since the Piston Pro X has power and could accommodate a white light to illuminate the license plate.

[@brianhanasyk7324]

Kuat now makes a license plate holder for the rack. It fits into the holder for the wrench at the end of the main beam. A bit of a PIA to mount and reinstall your rear plate though unless you can get a 3rd plate for regions that require a front plate.

[@jaimeb.7537]

EXCELLENT Review and analysis. Kuat should definitely compensate you for this (Marketing and Product Development)

[@GREYWOLFbike]

Hey Jamie, thanks for the kind words. I really do appreciate them. In truth, I would love to work with KUAT as an ambassador who contributes in product testing and development. I think they make great product, but like almost every product on the market, there are always opportunities to improve and refine designs.

[@SVChamoy1]

what?

[@fscottgray9784]

I just bought one and it has regular wire connectors and no magnetic type of electrical connectors.

[@GREYWOLFbike]

Hey, I did hear they were changing the design to what you have. I’ll admit, it’s gong to be more consistent than the magnetic albeit with a couple trade-offs, namely switching between vehicles and having a premium feel. Out of curiosity, what do you think the fixed connectors?

[@georgegiorgio]

They changed the cable

[@GREYWOLFbike]

I believe they did a running change to a fixed cable (no more magnetic connector). Is this what you have on yours? If so, may I ask when you purchased it? KUAT was offering a retrofit kit but I’m curious when it went into new models so as to better help other people in the comments. Also, how do you feel about the new cable design? Do you think the price of the rack should have been reduced if without the magnetic connector between the vehicle and rack? Also, does your rack still have the the pin-style tray connectors or the solid wire connection now?

[@georgegiorgio]

I have the magnetic connector, they did send me a retrofit kit, but didn’t want to mod myself I prefer the magnetic design but don’t know why they’ve changed it What they should improve is the Pivot V2, rattles too much, and the locking mechanism is weak

[@GREYWOLFbike]

Okay, I understand the situation. They too sent me the retrofit kit but given my particular use-case scenario, the magnetic connector is a much better option. Out of curiosity, have you seen my ‘rattle fix’ video?

[@georgegiorgio]

@@GREYWOLFbike I haven’t seen your rattle fix video But Ridg RambleSwing seems a much robust design that Kuat should taken into consideration for their V3 Instead of having Driver Side or Passenger Side version kzbin.info/www/bejne/h3XOn5KpnpyLh5osi=FBqlaSLHmP2x6ARN

[@georgegiorgio]

@@GREYWOLFbike the rattle that I’ve noticed was mostly on the Pivot V2 as there’s play when transporting bikes on the Piston Pro X

[@hautehussey]

If Kuat is still watching these comments, I’d like a single bike option. And one where the bike sits a bit lower if possible. With 75 pound+ rating.

[@GREYWOLFbike]

Are you familiar with the KUAT SR? It is a single-bike hitch-mounted rack with the same dual tire clamps as the Piston Pro X, Kashima-coated pistons, and 100lbs carrying capacity. Compared to the Piston Pro X, the only thing it seems to be lacking are the integrated brake lights.

[@hautehussey]

@@GREYWOLFbike except that doesn’t fold up so it would be annoying to leave on for extended periods.

[@LGDMontana]

I just got one of these and am very disappointed how wobbly front to back my bike is on it. It flops about 12" each way and if there are two bike they clank against each other. I have watched many reviews but have not seen a reviewer show how much of this movement can occur. My bike is a Norco Sight ebike with 29" wheels. It is well withing the stated parameters of the rack. The chocks are just barely large enough to grip the tires. For my purposes of carrying two of this style bike this rack it is totally unusable without significant modification to stiffen up the bikes on the rack. The problem is far less significant on bikes with smaller wheels and shorter wheelbases, but if you have an emtb with 29" wheels I would suggest a different rack. I have contacted KUAT to ask if there is something I am doing incorrectly but they haven't responded with a solution yet. Most likely I will have to return it and seek a rack that holds the bikes more firmly in place .

[@GREYWOLFbike]

Hi Lawrence, I honestly appreciate you sharing your experience and feedback. My motivation behind these videos are to show a ‘real life’ application of these products. Unfortunately I have no yet transported two mountain bikes at the same time on this rack, so I wasn’t able to say one way or the other if there was going to be any issue. I also have 27.5” wheels on my MTB so perhaps that creates a more stable situation than your 29” wheels plus the added weight of the e-bike. I’m already planning to do a ‘long term review’ video as I’m also experiencing issues with the brake lights, so I’ll be sure to look for opportunities to carry multiple bikes and report back on stability concerns. Thank you.

[@jwiffle19]

I think you are putting the bikes on wrong. The bikes do not flop back and forth on mine. I have a large 29" Enduro bike, and it holds well. So does a smaller 26" wheel bike.

[@PQV-8898]

There's no such thing as a perfect rack or a perfect anything.

[@GREYWOLFbike]

I agree. My hope is discussing the benefits and shortcomings it can help people make informed purchase decisions.

[@PQV-8898]

@@GREYWOLFbike Thanks for a most helpful review and critique of this rack.

[@GREYWOLFbike]

Thanks for the kind words. This channel is still a long way from monetization, so hearing the videos are helpful really do sustain me. :)

[@jasonhong6586]

It’s a outdoor piece of item. It should be beaten up. Who the hell cares if it hits the metal on metal.

[@GREYWOLFbike]

Thanks for taking the time to comment and I appreciate your perspective. For me, and I would put forth most people as well, taking care of their things, especially expensive things such as this rack, are important. Scratches through paint can expose metal which allows for corrosion and further damage which can impact both functionality and aesthetic as well as residual resale value if one’s needs change.

[@michaeldimmitt2188]

I think it was just an oversight in the design process. None of them actually had a prototype that acted the same as the final product. By then it is too late.

[@terrywalker7127]

Can you take out the play between the rack and the receiver?

[@GREYWOLFbike]

Absolutely! 100%. KUAT has an anti-wobble wedge in most of their products and it works exceptionally well (sorry for the slow reply, I didn’t get the alert for your post for some reason)