Membuka Dapur Big Data Go-Jek Bersama Crystal Widjaja, SVP Business Intelligence Go-Jek

Crystal Widjaja bergabung di Go-Jek sejak Juli 2015. Kini, ia menjabat sebagai SVP Business Intelligence, yang bertanggung jawan atas intelijensi bisnis dan pertumbuhan Go-Jek.
Perempuan 26 tahun lulusan University of California, Berkeley ini, bertugas membangun fondasi data bagi Go-Jek. Data mentah para pengguna atau mitra pengemudi Go-Jek ini diolah dan dianalisis agar bisa menemukan insight menarik, menjawab berbagai tantangan, membantu perusahaan dalam mengambil keputusan, dan meningkatkan pengalaman pengguna aplikasi Go-Jek.
Apa yang dilakukan Crystal dan tim juga akan menemukan pola kebiasaan orang Jakarta, termasuk dalam bertransportasi.
Cerita selengkapnya tentang Crystal Widjaja dan unit business intelligence Go-Jek bisa kamu cek di sini: smarturl.id/yS...
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Homepage: kumparan.com/
Twitter : smarturl.id/9g...
Facebook : smarturl.id/iq...
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KZbin : smarturl.id/KX...

[@emaaprilisa9442]

Usulan list pertanyaan yang harusnya masuk, untuk interview yang lebih inspiratif & menarik: - Kenapa tertarik di bidang penerapan data untuk pengembangan bisnis - Tanya tentang pendidikannya dan bagaimana pendidikan yang dia tempuh berguna untuk kerjaan dia sekarang (kuliahnya kan tentang metode empiris, masih awam di Indonesia. Bisa menarik kalau diulas soal itu) - bagaimana dia yang perempuan, menghadapi persaingan di dunia startup, perbedaan iklim kerja bagi perempuan di San Francisco dengan di Jakarta Mungkin berat, mungkin garing, tapi mungkin juga bakal lebih keren kalau kumparan yang ngemas :)

[@FendyWinardi]

When you realize the interviewer is less comfortable compared to the guest, you know that she didn't know what to ask and/or how to ask. Not blaming or mocking but I suggest for her to read the guest profile, research a bit on guest's expertise, and their personality.

[@fastplushii2729]

Ngundang orang sekelas SVP cuma di tanya in begitu doang. Subhanallah 😍😘

[@ariefgolang]

fuuuuuuk. gw kesini ingin cari info lebih dalam tentang big data gojek. eh malah dapat ilmu "seberapa banyak martabak yang dikirim sehari lewat gojek?" fuuk sekali. untung mbak crystalnya canteeek.

[@Reneo.studio]

oya next buat tamu yg inspiratif, kl kalian kehabisan ide buat tanya apa dan mentok, pleeeeaassee, kalian boleh post Q&A session di sosmed kalian, kayak yucuber2 yg lain, mungkin kalian bisa dapet pertanya2an yg lebih menarik

[@aishasabila4334]

She's not a computer... So maybe the interviewer could stop asking questions demanding specific answers. Those percentage questions and how many people order martabak in a day are getting ridiculous. Sorry. But great job interviewing such an inspiring figure.

[@armasho99]

Saya malah berpikir dia menanyakan hal2 seperti itu layaknya orang butuh 'contekan'

[@patricbatubara4953]

The interviewer is the biggest joke! Ini interview SVP Go-Jek, bukan anak kuliah kemaren sore. Please, mind your atittude and throw appropriate questions!

[@theeagle9367]

Patric Batubara well atleast the positive part was she spoken english well !

[@theeagle9367]

i believe the last answer was a demand question from the audiences. cant blame either.

[@hizkiaendyheredion8265]

the interviewer is not technology woman , oh shit ....

[@cindynovera7727]

yeah! couldn't agree more. But I bet your focus was more on the "SPV" than the questions. I mean like she's pretty, smart, cool, and... a 26-yo SPV. I wish I could be like that. #amin #lahcurhat

[@sonnycapzman3313]

totally agree with you

[@SaviraRalie73]

The interviewer is obviously less fluent in English, shown by how she kind of struggled when trying to find additional vocabularies to improvise the script. Crystal, being polite, went along with everything but did roll her eyes on a few questions just because some were a little too useless (sorry). We can't fully blame Kumparan, though, as they are new to the business and not yet equipped with an interviewer or a journalist with Diane Sawyer's skills. I think the interviewer should get credit for her effort and the script writer can certainly use more training. Now moving on to serious stuff: I'm officially a fan of Crystal's.

[@fajardwisantoso6245]

terima kasih teman2 di kolom komen yg bilang interviewnya kurang berbobot, saya jd gajadi nonton hahaha

[@proxima33]

Gua pikir bakal dapet informasi berharga dari interview ini. Ternyata pertanyaan yg ditanyakan "useless" / "rubbish", we need something that inspire us!

[@aishasabila4334]

Also, she seems pretty uncomfortable with the boyfriend question. It'd be nice to give her some privacy.

[@inception252]

LMAO thats too dramatic, ur statement is

[@arisonhendra6905]

The interview session definitely has no specific purpose. Seems like Kumparan team was not well-prepared for the question. The questions are out of context and also unnecessary, considering Crystal is a key player bringing Go-jek to its data optimization. Kumparan should have offered the audience with more useful info and digged out some information about what is her next project with Gojek and what is her aspiration for future gojek or what kind of optomization she would like to improve, for instance. Please write a tagline to any interview session to showcase a big theme to the audiences. Hope next will be better and better.

[@bennorasyad6821]

Kok bisa bisanya ya pertanyaannya kyk gitu, interviewernya juga hancur banget. Bisa2nya Kumparan bikin dan release video kyk gini.

[@ExpandedViewTrailer]

sumpah ga kuat liat interview ini. ga sampe separuh langsung ditinggal liat2 komen dan ternyata emang benar, pada komplain soal hal yang sama. padahal masi pengin banget dengerin crystal ngomong.

[@EriAirlangga]

The inteviewer is definitely outsmarted by the interviewee.

[@LaidbackPotato]

Well that's an awkward interview. Very awkward. Mulai dari si interviewer nanya umur di awal aja gue udah merasa ini interview enggak professional, nanya umur itu udah personal banget. Cuss langsung meluncur ke kolom komentar dan ternyata banyak yang udah komentar hal yang sama, bahkan pada bilang sampe nanya boyfriend? Wait what?? Hahaha.

[@henriyusuf]

Mana "BIG Data" nya??

[@dwibangun3783]

ya ampun mbaknya udah jadi svp semuda itu dengan sgala pencapaiannya.. tp interviewernya ujung2nya nanya udah punya pacar apa belom.. seolah2 inti dari wawancaranya cuman buat nanya itu doang.. lol

[@aastudio2957]

bangettt. sedangkan untuk orasng yg udah lama tinggal diluar, pertanyaan kayak gitu tuh hal privacy :') merusak kenyamanan

[@airlicious26]

Dwi Bangun iya, parah. Ditanya di last question pula

[@atieks1072]

I prefer watch GO-FIGURE. Where Nadiem there as the interviewer. Go get there GUYS!! Tons of valuable information you can get.

[@sulthonisalman483]

The interviewer: "I have no idea what I am doing"

[@457cndra]

humble banget buat SVP

[@RobertoHa-rt3gi]

Wah kebangetan ini Kumparan, saya bela2in download video youtube nya, dapatnya cuma kecantikan mba Crystal aja ini, kecerdasan intelijen nya ga terkuak.. ya udah terhibur sama mba Crystal nya aja dah. 😁😁

[@nathanaelaguswiratno6162]

hadeh.. jomplang banget antara interviewer dan narasumber.. Kumparan please, jangan sampe keulang lagi interview model begini..

[@miqbalikhram]

Musti banyak belajar sama kang soleh solihun buat bikin dan beri pertannyaan2nya nih

[@hahahaiamwin7367]

merk mobil apa yg banyak di gunakan.?? manual atau matik?? penting ya bray?

[@davidchristian4746]

hahaha i am win dalam dunia per data an apapun bs jd insight .. Mo cmn merek, transmisi kalo perlu merek ban bs jd insight

[@tabah3008]

stop thinking about dunia per data dude.. its about interviewing SVP

[@javadev9598]

You are not understand about bigdata

[@airlicious26]

Poor interview! This is about Big Data but we do not get many lessons from Big Data itself. Why she chooses business intelligence as her expertise and so on. It was a damn good when she answered "I'm married to my work". Usually, the last question is the important question and would be a way to know the conclusion but this interview? It is a shame to ask special question (that is private question) like that. Overall, I did not guess the SVP is humble as she is even she uses go-ride as her daily transportation. Thank you very much Crystal for your contribution to Indonesia. May God always bless you

[@lioairlangga]

miss crystal looks beatiful and smart, thats all i want to say

[@wahidsetiadi3863]

Muda banget! 26 dah jadi SVP..

[@GomparNaibaho]

wakakak.. udah serius2 bahas big data, penutupnya nanya boyfriend?udah gitu maksa pula, diulang2 pertanyaannya.. tipikal media indonesia.. kaga bisa liat cewe kece dikit pasti langsung ditanyain status wakakaka

[@muhammadfirmankahfi6701]

Hey she is my favorite SVP Business Intelligence, Interview nya kok gini banget ya :(

[@hugsica]

Duh kesian banget mba nya, itu senior vp loh, pertanyaannya kok kayak lg job interview yaa..

[@ariefgolang]

10:46 "di kuartal tiga 2017, jumlah perjalanan go-ride sama dengan jumlah perjalanan selama tahun 2016." - crystal widjaya, SVP Business intelligence go-jek

[@muhammadfareza3107]

I was agreeing at first for the people pointing towards the interviewer of her lack bringing fluent conversation, but cmon guys cut her some slack, she's doing a fine job. She's indonesian and it must be not easy for her to hold a fully english conversation with an english speaker. she's not perfect of course but with our support she can be better. keep it up kumparan, grow more and become better!

[@suryajaya8219]

Bukan masalah buruk atau engga dalam berkomunikasi dalam bahasa inggrisnya sih, tp lebih ke arah kualitas pertanyaannya.

[@muhammadfareza3107]

well if that's the case then kumparan's team should be held responsible for the quality of the questions, but, for me the questions are all interesting (just not as fluent as i expected tho due to the interviewer) except the boyfriend part, crystal does look uncomfortable

[@TopanSopandi]

Setuju dengan mas fareza,, ini saya rasa oke" aja interview nya. kalau masalah kualitas pertanyaan saya rasa juga bagus karena dilihat dari expressi Crystal sendiri sangat komunikatif, dan faham arah interview nya kemana, sehingga Crystal sering menambahkan beberapa informasi yang penting setelah menjawab beberapa pertanyaan dari interviewer.

[@antoniusay3735]

its about the content of her interview dude, kumparan mess it big time.

[@FindBp]

After ms crystal explained everything then she just asking her personal life like her relationship and social media and you said that wad a good job? Dont make me laugh man

[@mannoi8425]

Saya setuju kok sama mbaknya yg nanya2 mendetil, kebayang gk si kalo kita di tanya serius terus kadang2 boring.makanya knp hitamputih masih ada di tv sampai sekarang. Ya karena perpaduan dengan jokes. Membuat kita terbawa suasana lebih menarik. Dari pada harus pertanyaan serius. Nice kumparan. Think positive. Lebih baik mbaknya sudah mau action dengan bertanya sesuatu dari pada cuman koment2 gk buat dampak apa2 dan gk ,mengispirasi orang. Sometimes we need jokes.

[@adityarifqi5286]

Thank you KUMPARAN, for this sharing. This is "FREE SHARING" but People's always not satisfied and alway look bad little thing no matter. My english stupid but I always appriciate the useful sharing.

[@ryanoey2133]

untuk weekday orang bepergian menggunakan gojek ke shelter dan stasiun, untuk weekend orang lebih sering ke mal menggunakan gojek, lalu host bertanya, apakah kamu suka ke mal ? ya saya sangat suka mal di jakarta. sekalian aja tanya setelah sampai di mal ngapain aja biasanya ?

[@gilangwiguna9039]

Ok, Crystal Widjaja mengalihkan duniaku

[@danazumario]

Dang it, my sapiosexual side's tingling! Being a VP on 23 years old isn't an easy task, let alone leading a team of her own. Kudos for Crystal! On the side note, Kumparan can fix the interview quality. Lemme help you with some scripts if you need. I'll do it for fun :)

[@ChristianIndrawan]

Maaf, bahasa Inggris saya tidak bagus tapi mau tanya aja sih "BIG DATA" yg jadi sub-tittle itu di bagian mana dan menit berapa ya? Sampe akhirnya cuma menjelaskan visi, misi dan pencapaian GoJek. Kak @kumparan boleh bantu jawab ya. Maaf nih, Kids Jaman Now cuma tanya loh!

[@ChristianIndrawan]

Dedi Panjaitan ohh baik Mas, terima kasih penjelasannya. Tapi sebagai orang awam, big data yg dijadikan tittle video gak kena di viewers kaya saya gini. Well, saya rasa GoJek gak akan dijadikan advertisement places, tapi lebih ke berapa banyak GoJek spent their money to burn ads and getting ROI. Mohon bimbingannya mas klo saya salah.

[@atoxmorrison]

Big Data Gojek martabak, manual, matic, ....untung nggak ditinggal pulang

[@ratnapurwanti6407]

duh? tryin to asking SVP (not SPV) about statistic in detail. u must be joking me.

[@waku_____waku_]

mungkin bisa cari pesenter yg mengerti tentang big data jangan cuma orng yg bisa bahasa inggris doang

[@dhimasprakoso7379]

Maybe the interviewer can look Marissa Anita how to interview people. Mba Crystal Crystal menjawab dengan well sekali walau pertanyaannya ngalor ngidul

[@bagaskara1567]

Interviewernya payah banget ah, ga mengalir,, org sekelas Svp diwawancarainya kek gitu banget,

[@amridzulfajri7856]

Ada yang bisa jelasin apa sih itu matriks & North Star Metric. Pengen tau aja sih

[@eateateat280]

Please mind the question next time, discuss more about Big Data instead of Boyfriend

[@adesatrio]

pertanyaannya mungkin bisa di "filter" dulu sebelum interview,maju terus kumparan

[@dicephalous9076]

gila 26, cakep banget, SVP gojek, berapa jir penghasilannya sebulan ?crytal pada dasarnya orang US banget tapi gen tionghoa indonesia, jadinya ekspat apa wni ya ? wkwkkwwk, jiper bener deketin dia, tapi karna dari kecil di US, mindset dan gayanya chill dan gak sok sok an kek orang indo yg kerja di multinational company di jakarta yg baru baru ada dilingkungan bule, tapi doi prefer mobil tranmisi manual wowww mantappppp

[@reggyramadhani1557]

kok ketuker? pas di bukalapak comment2nya pada nggak ngerti apa yang mbak crystal omongin yang penting mbaknya cantik, giliran disini soksokan minta materi yang berat lol yaudah sih kalo mau liat yang lebih kompleks ada kok di Bukalapak. Lu yg males nyari.

[@addacorp007]

kalau gitu , saya mau cari tau sendiri tentang Crystal Widjaja, dari beberapa vidio dan artikel yang pernah gua liat, tidak ada satupun yang menjelaskan secara detai tentangnya, saya sangat penasaran pengen kenalan dan pengen belajar ke dia,

[@starbuckslucky6608]

Iya sih pertanyaan gmana gtu yah. Yaaa next buat yang interviewer supaya better lah yah. well done yah buat kumparan.. keep going kumparan 😃

[@seinftr2609]

Topiknyabsangat menarik dan luas, narasumbernya juga sangat berkompeten. Tetapi interviewernya kurang komunikatif dan kurang improvisasi, kurang bisa menggali pertanyaan dari jawaban yang diberi. hanya sekedar based on text.

[@madannang]

wawancaranya kurang berat pertanyaannya. kita mengharapkan info lain dari sekedar pertanyaan di permukaan. Lain kali lebih dalam kali ya menggali pertanyaannya. atau coba ganti interviewer yang menguasai bahan juga. dari awal pas dia nanya umur terus dia bilang "saya juga 26" hahahaha nggak ada yang nanya. Biasanya kumparan OK kalau mengulas data. Next time must be better.

[@opung7927]

The best question ever

[@azhasan6690]

smart girl, respect

[@eudora.blogger5809]

Gorgeous and smart

[@zrn1379]

Sayang banget orang brilliant seperti crystal ditanya hal-hal yang mayoritas bisa dijawab oleh banyak karyawan lain di GO-JEK, seperti bagian ops, marketing, bd, dll juga bisa jawab mba kalau cuma mau tau hal2 kaya gitu. Please lah gali lebih dalem soal big data apalagi dalam start-up, backgroundnya apa dan experience dia apa aja. Jarang2 juga ada orang yg udah sukses di luar tapi rela pulang kampung dan menurut saya ini menarik bgt buat digali. Maaf tapi interviewer terlihat tidak menguasai topik dan tidak bisa membawa pembicaraan menjadi menarik. Atau jangan2 bukan jurnalis?

[@supraptoyap4745]

Berapa org pakai gopay,brp martabak yg dikirim,peler pertanyaannya

[@rasyidbagus4899]

ggwp id

[@chuddywarrior7996]

1:00 "how'd you get here" should've answered "with gojek" hahaha

[@andikputra7863]

crystal so pretty and smart

[@pedca107]

for interviewer about how many martabaks have been sent in a day, actually you can count it by yourself using simple math like 3.000.000/365 so it's about 10 thousand martabaks each day haha

[@almostagoes]

sayang banget.. narsum nya bs jd gudang ilmu.. tp prtanyaan dan interviewernya krg agresif menggali potensi narsumnya ..

[@nitamanalu7839]

Kumparan, really you need to improve your interviewer SOP and your questions quality. People come to this video to learn what you sell in the subject. 1. 1st Question asked was: How old are you? OMG I lose my mind... 2. Right after interviewer knew Crystal's age which is same with her, she started the gesture of "Oh we're in the same level". Like "NO, Annisa, She's the SVP of Gojek". 3. Interviewer tonality is really disturbing. Please improve next time. And it's very normal to share the list of question to the interviewer, incase there are some sensitive issues etc.

[@IPGD]

Host nggak bisa membedakan antara manusia ataupun mesin

[@anisadara]

Gue sih ga ngerti kenapa pertanyaan pembukanya "how old are you now?".. come on! Pertanyaan pembuka lohh..

[@mannoi8425]

Menurut anda itu gk penting ? Justru di tanya berapa umur mu biar perbandingan dan bisa jadi sesuatu yang bikin kita wow usia 26 sudah bisa sukses. Sukses di usia muda. Itu point nya. Please open your mind before comment.

[@Isyida7]

0:47 Awkward moment HAHA

[@mustofahilmi7664]

Mbaknya yg wawancara ky kurang persiapan, ini bukan anak kuliahan mbak yg diwawancarai, so please ..

[@sitanariswari8675]

Sayang banget, narasumbernya keren dan bisa ditanyain pertanyaan yang lebih mendalam, tapi yang ditanyain kayak pertanyaan daily :(

[@anwarmusadad9133]

Kelas ringan vs kelas berat

[@ariirawan1364]

Saya tunggu pertanyaan yg berbobot yg mampu memotivasi. Tp trnyata gak ada...😄

[@dimasgilanggumelar824]

Doain mbak saya bisa nyusul mbak kesitu hahaha

[@denioktora]

Ini kumparan daripada malu-maluin di outsmart sama crystal mungkin nextnya narasumbernya yang selevel aja. Misal wawancarain ivan gunawan atau charlie ST - 12 gitu loh.

[@fachriali9088]

Konsepnya bagus, narasumbernya juga. Tp bahasan interviewnya muter2 dan ngga mendalam, mungkin kendala bahasa ya.

[@MrFauziable]

Mbaaaa.... Martabak dalam sehari berapa dikirimm??? trus klw bs tlong jwab merek mobil apa aja yg byk d gunakan driver. Plisss jawaabbb, gw gak tw lg apa yg mw d tanyaaa...!!!! AWKWARD

[@vinesiayolanda1431]

Unfortunately, it's disappointing. I'm sorry Kumparan. I hope you can throw some more valued questions. I was expecting much on this video.

[@ariefgolang]

18:50 fun fact. lebih dari separuh pengguna gojek telah menggunakan gopay. woooow

[@yudichandra318]

Newbie....interview with Senior Vice President gitu lho....sangat jauh dr ekspektasi. Sia2 gw buang waktu 10 menit pertama dan stop gak lanjutkan lagi nonton.

[@TheRPT18]

sedih deh sekelas SVP Business Intelligence di kasih pertanyaan yg ga berbobot

[@andialamsyahputra4740]

oh my, kumparan... it doesn't have to be a tech specialist but you should at least provide a fluent and understanding host when you interview someone who speak English as a Native speaker. crystal seem so akward but remain professional in this interview

[@oskarikaadinugroho5072]

ya ampun, masih muda banget

[@becky2casandra810]

Sedikit menyimpulkan bahwa, oh come on.. ini konten dari kumparan, bukan tech in asia atau dan sejenisnya yang melek teknologi. So, ya mungkin agak kurang teknis saja sih attitude dr pewawancara buat menggali informasi tentang big data.

[@tioras9038]

Killing me, Crystal!

[@DonnyHans]

Only 3:50 - 4:58..... That's it!!!

[@Razordeon]

You can cook by yourself withouth go food. It simple , before internet come human is more intelegence.

[@04320361859]

21:35 🤦‍♀️🤦‍♂️

[@fegasusezqy3966]

Better u ask me about my experience when i use gojek...

[@novamputra4120]

at least u tried

[@Isyida7]

Kapan ya gojek ada di luar negeri? :(

[@kusnanirawanto]

Cantik dan smart

[@perdishampo1136]

Duh bos gue cakep juga ya..

[@Ajieputra19]

Dari kecil di amerika ya wajar aja bagus bahasa inggrisnya....

[@israhaditrihutama4138]

elaaah gua kira bahas peran BI dan big data.

[@wahyono1739]

gila cewek semuda itu dah pinter banget...

[@rifarira9160]

6:50, 26:45

[@bimarenanda2918]

Anaknya bob sadino interviewnya?

[@msfconsole5206]

baru 3menit ga kuat ah ngeliatnya, buat yg udah nonton jadi dia udah punya pacar apa belom?

[@andwian]

Clary belum

[@redofelanda1407]

Pertanyaannya ga ada yang laen nih? berkualitas sekali pertanyaannya 😂

[@fachrinime10]

Crytal Widjaja gak bisa bahasa Indonesia ya?

[@Silvia-lg7lu]

Usulan could u speak in "bahasa" to answer questions

[@dadhvader]

"do you use gopay?" yea well no shit sherlock.