WS-8117U-IT-C Atomic Digital Wall Clock

[@NRUTOKINGDOM4143]

Thank you for helping me fix my aunt's clock.

[@Mrdabalos]

Not sure what those that are complaining are complaining about. I’ve had two of these in the last 18 years. They work great. All I’ve ever had to do is adjust the time zone. Great video. Answers most questions. User error is not the videos fault.

[@tymesho]

came here because I lost the instructions, and I had to change the batteries (both units needed them at almost the same time). if your thinking about getting this clock, DO IT! the batteries for mine lasted almost two years, and the clock has worked perfect. for the outside sensor, I just left it in the plastic packaging it came in, added some duct tape around the edges, and it has stayed perfectly dry. I have it hanging under a large wood birdfeeder out of sight and where it's shady all the time. can't remember what I paid for it, 40.00? anyway, it's worth every penny. looks great over my desk, and even though it's right above my computer, I always look at it first. (the instructions are online as well) great job La Crosse!!!

[@sabrinawilliams3854]

Thank you so much. I was able to set my clock which I bought in a thrift store with no remote 🙏🏾🙏🏾

[@butchfrancis6258]

yes...setting the time zone was the main reason for not having the right time.....Great video...thanks

[@wayneg1794]

My outdoor sensor died and got some goofy readings for language and dates. I read the instructions over and over and could not make heads or tails out that mess of an instruction manual. What a joke. Luckily I found this video which was light years better than the dumbed down manual. In minutes I had the right year, date, language, and switched the dead outdoor temperature to seconds. BAM! Thank you Thank YOU!!

[@lacrossetechnology]

Hi Wayne, we appreciate your feedback and are happy to know this video was able to fix your issue. Sorry for the manual, we will look to improve these on newer products. If you have questions in the future please just let us know.

[@wayneg1794]

@@lacrossetechnology The main instructions center ONLY around the clock and the remote transmitter working properly. Both of the La Crosse wall clocks that I have, the transmitters have died, and the manual setting of all the other features are very cryptic. Here's one snafu, I had 'F' listed in the litany of items that come up when manually programming all the features, while trying to get a foreign language off of it. . To me, that meant Fahrenheit, and not French, which sent me to the next item in the process. I can't tell how long the wrong language sat there until I got more determined to correct it permanently. As far as I know, there is no option to replace all these busted or corrupt transmitters. My first La Crosse only does indoor temp' and that still works perfect. My newer multi-color digital La Crosse, the outdoor temp' is sent every five minutes, and you need to stare at it until it decides to display the outdoor temp(no matter where you put it). This is really forcing me to just look at weather.com on one of my computers instead of buying another La Crosse product that will just quit working in two years. Third times a charm? They all still tell time and do indoor temps. but the Colorado Atomic clock update only works on one now. Moral of the story, write instructions for every snafu, and at a kindergarten level education, and I'm getting old now..

[@lacrossetechnology]

Hi @@wayneg1794, we are sorry to hear of your troubles. If you're experiencing issues with your sensor(s) not reporting to your station, trying a basic restart is a great place to start. These steps are covered in this video: bit.ly/LaxTech_BasicRestart If these steps do not correct the problem, please get in touch with our support team here: www.lacrossetechnology.com/support/index/form/ and we'd be happy to figure out a replacement solution. As far as troubleshooting and answers to product specific FAQs, you can always find these under the SUPPORT tab on your product's page on our website. Our video here: bit.ly/find_product_manual details how exactly to find these downloads. For time sake, here's a direct link to your WS-8117U-IT FAQ document: www.lacrossetechnology.com/media/catalog/product/w/s/ws-8117u-it__faqs_2.pdf These instructions should be a bit easier to follow.

[@mcsmama]

I've run into the same problem as Wayne G, with the sensor failing... TWICE now (2 different sensors). The most important reason I buy this product is the outdoor temp (atomic clock is my 2nd reason). Today my 2nd sensor stopped working. I opened the battery portion & found one contact corroded, & all the rest pristine. The batteries were healthy, with no corrosion, so I don't understand the problem. Then the corroded contact broke right off, with barely a touch on it. The inside of the sensor was completely dry, & the sensor was in a place that has no possibility of water contact. These sensors are too expensive to replace for this to happen. I bought my 2nd unit when the first sensor failed, & it was cheaper to buy the entire clock again, than to replace the sensor. I'm not happy at all.

[@lacrossetechnology]

@@mcsmama We apologize for the issues with your sensors, this is definitely not how they were designed to function. Please contact our support team here: www.lacrossetechnology.com/support/index/form/ and we'll gladly work to get you a replacment sensor.

[@RudyVitales]

We are very much impressed about your clock. For me this is the best clock compared to other clock. Congrats to your good company. Happy New Year 2016 to all. God bless

[@thegamingshow2763]

That was kind of random but okay

[@mcsmama]

Needed to reset my clock & this vid explains it well. I've run into the same problem with the outdoor sensor failing... TWICE now (2 different sensors... the original, & now the replacement). The most important reason I buy this product is the outdoor temp (atomic clock is my 2nd reason). Today my 2nd sensor stopped working. I opened the battery portion & found one contact corroded, & all the rest pristine. The batteries were healthy, with no corrosion, so I don't understand the problem. Then the corroded contact broke right off, with barely a touch on it. The inside of the sensor was completely dry, & the sensor was in a place that has no possibility of water contact. These sensors are too expensive to replace, for this to happen. I bought my 2nd unit when the first sensor failed, & it was cheaper to buy the entire clock again, than to replace the sensor. I'm not happy at all.

[@lacrossetechnology]

We apologize for the issues with your sensors, this is definitely not how they were designed to function. Please contact our support team here: www.lacrossetechnology.com/support/index/form/ and we'll gladly work to get you a replacment sensor.

[@DougCaldwell]

Thanks for the video.

[@lynnplesetz6472]

Have had my clock for years it is the WS8157Uit. W it daylight savings just started I decided to manually change bc here in San Diego it takes forever for time to change. Problem I had this time is the date keeps reverting to 6:00. Will the date automatically change to correct date? It's been a day and a half and still not showing date. I tried reseting 3 times and each time the day of week is set the date changes to 6:00.

[@lacrossetechnology]

Hey Lynn, our apologies for the trouble. Your WS-8157U-IT clock has separate settings for the hour, minutes, year, month, date, and weekday, please be sure these are set correctly in the settings menu. More specific instructions for this can be found on pages 7-8 of your FAQ document here: bit.ly/ws-8157u-it_faq -- If you need further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Sorry again for the inconvenience.

[@lynnplesetz6472]

@@lacrossetechnology thanks not sure what you mean by settings but will check it out. Still have the manual and follow the instructions just weird that this time the date doesn't stay on the date set after I set the day of the week. Hope it will reset date on its own like it does the time. I got it about settings. All settings are good so like I said hope it picks up the date. Will leave in window for a few days instead of on wall. It is picking up the signal.

[@lacrossetechnology]

@@lynnplesetz6472 Sounds like a plan. If you continue to have trouble, try removing all batteries from the unit, pressing any button at least 25 times, and then leave it sit for a couple hours with out power. After this, try powering it up again and see if things were able to reset. If not, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance.

[@lynnplesetz6472]

@@lacrossetechnology thanks again. Sounds like I may have to do that. Taking batteries out of temp controller and clock, see what happens.

[@lynnplesetz6472]

@@lacrossetechnology Beautiful, thanks worked with your suggestion. All's good!!! 😊

[@MarshaLEWIS-p3k]

My outdoor sensor doesn't work anymore. I have had this clock for years. Do I need a new sensor?

[@lacrossetechnology]

Oh no! We're sorry to hear this. It is likely that after many years a new sensor is required. For assistance, please reach out to our store directly at 608-785-7939 or via email at: [e-mail] -- Our team will be happy to help in any way than can.

[@eb5333]

it seems the problem for all models. My outdoor receiver stopped working and could not be fixed. But my wall clock la crosse model is a big screen 15 inches display plus frame 2 inches, looks gorgeous on the wall, that I love, started malfunctioning like crazy, switching settings itself and does not stop, I can't do anything, even if I change with new batteries. I'm searching now for the same-size atomic wall clock and can't find... I'm "crying".. :-((((

[@kellyharrison5184]

Thank you! That was very helpful.

[@jerlopez1164]

Excellent video instruction .

[@jerlopez1164]

Had the clock for several years. I think I destroyed the outside xmitter (one batt reversed) Can I buy a replacement ?

[@lacrossetechnology]

Hi Jer, we’re sorry to hear about your previous sensor. As for a replacement, yes indeed. Assuming you own the WS-8117U-IT model pictured in this video, you can find a replacement sensor on our website here: www.lacrossetechnology.com/tx37u-it -- If you own a similar, but different model, our sensor finder tool may be helpful: www.lacrossetechnology.com/sensor-finder/

[@RedPillAlways]

I've had my atomic clock for a while now but for some reason I do not think the outside temperature meter works correctly I have pushed the button will try to let it sink and let it flash put new batteries so on so forth but for some reason it's just not doing it

[@lacrossetechnology]

Hey Bill, our sincere apologies for the trouble. For assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.

[@RedPillAlways]

@@lacrossetechnology actually I got it working. After all this time cuz I decided to mess with it again but the instructions didn't say hold the button down it'll blink three times and then it will connect it just said push it and give it time. But I held the button down it did three blinks the clock beat and it's connected and working great now it's even correct on the battery life and fully accurate on temperature. Mine also has a weather system indicator which honestly leaves a lot to be desired but other than that it's great

[@lacrossetechnology]

@@RedPillAlways, we're happy to hear that! Our apologies again for the trouble. If you should ever need assistance or help finding something new, please just let us know. 😊

[@simply-kayla]

Hi, thank you for the set-up video! Just a question regarding the radio-controlled aspect of your clocks. How do we let the clock automatically sync with the radio station? Do we just leave the clock be (clock showing 12:00 AM, 1/1) once we put in the batteries and it syncs up?

[@lacrossetechnology]

Hey Kayla, great question! We typically recommend working through the settings menu setting everything correctly when you're first setting up the clock. This just allows you to start using the clock correctly right away. But in terms of receiving the WWVB radio signal, the best strategy would be to move the clock near a window, away from other electronics, and have the front or back of it face Fort Collins, CO. After the signal is received, the clock should receive updates to keep the time accurate.

[@simply-kayla]

@@lacrossetechnology thank you so much!

[@moto1p1]

Hello, I have a nearly identical model Lacross atomic clock model# W86111. I impressed with it's or it's lack of a tendency to lose or gain time, however, the temperature inside and out stuck at 66.2F and 53.8F respectively with the outside temp blinking on and off every 4 seconds. Any thoughts on what you think may be causing this would be much appreciated...

[@bwheeler603]

moto1p1 - which button on W86111 to push to change to DST

[@lindabarnard9574]

The outside temp will not register. Brand new clock. How do I fix that?

[@joanhowe9942]

What's the real. Transmitter915mhzminetx6ustill has dashes

[@bryankerr69]

I have an older version (WS-8007U). The year doesn't go past 19. Will it make any difference with the dates?

[@lacrossetechnology]

Hey Bryan, our sincere apologies for the trouble. Our WS-8007U model has been retired for quite some time and yes, unfortunately, the year not going past 2019 will cause issues with the dates displayed. For assistance transitioning into a newer clock, please reach out to our store directly at 608-785-7939 or via email at: [e-mail] -- Sorry again for the inconvenience, we look forward to helping make this right.

[@barbaradutton5362]

How do I shut the alarm off? It went on by itself recently.

[@lacrossetechnology]

Hi Barbara, to deactivate your time alarm, simply press and release the ALM button until the Alarm Icon (((•))) next to the time in the lower right turns off. More specifics can be found in your full manual here: bit.ly/ws-8117u-it_manual

[@thegamingshow2763]

I can't get mine to show day of week. It shows "7:00".

[@lacrossetechnology]

This is most likely the time you have an alarm set for. To see the weekday, press and release the ALM button to deactivate the time alarm. If you should need further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page.

[@alterone1982]

We've had this brand, in a similar model for many years. The batteries last a long time. Even the outside ones in the temperature sensor in frigid below 0 temperatures during long winters. I would love to have one with a real wood frame.

[@lacrossetechnology]

We appreciate the comment and are happy to hear your item is working well. As for your real wood suggestion, we will pass along the idea to our engineers, and see if we can make this a reality. :)

[@dalesperlik4684]

I lost my outdoor sensor when I moved. How do I get a replacement?

[@lacrossetechnology]

Hi Dale, sorry to hear that! Can you confirm the model number of your clock?

[@alterone1982]

Here's a mystery. We lost our outside temperature sensor more than seven years ago but our clock continues to show accurate temperatures in a harsh climate (today it's -30 degrees Fahrenheit). Is it picking up from a neighbors unit? Is there some kind of WiFi connection? Not complaining. Just mystified.

[@lacrossetechnology]

Well we're happy to hear that your unit is picking up the correct outdoor temps. Our belief is that this is indeed coming from a neighboring system. If you should ever wish to purchase a replacement sensor, you can always find one on our website using the instructions here: bit.ly/sensor_finder

[@donskinner5486]

What is the cost for this...

[@lacrossetechnology]

Hi Don, unfortunately this specific model has since been retired. However, we do offer many other similar models. You can find our items at numouous retail stores around the US, online outlets, and our current collection of digital wall clocks on our website here: www.lacrossetechnology.com/collections/digital-wall-clocks

[@donskinner5486]

What is the cost...

[@lacrossetechnology]

Hi Don, unfortunately this specific model has since been retired. However, we do offer many other similar models. You can find our items at numouous retail stores around the US, online outlets, and our current collection of digital wall clocks on our website here: www.lacrossetechnology.com/collections/digital-wall-clocks

[@alyn5880]

How to Setup temperature °C/°F

[@lacrossetechnology]

Hi Alyn, this will depend on the model clock you own, but for the WS-8117U-IT model featured in this video, the °C/°F setting is set within the clock's Settings Menu. Specifically you can see this change at the 4:24 mark in the video. If you own a different model, we suggest looking for your full product manual on our website here: www.lacrossetechnology.com/support/?type=manuals

[@bobegeorew9628]

Спасибо!

[@Easy_Victor]

My clock won't pick up the outdoor sensor

[@lacrossetechnology]

In this instance, you'll want to try a basic restart. The steps for this can be found in our video here: bit.ly/LaxTech_BasicRestart -- If your sensor still will not connect after following these steps, please get in touch with our support team here: www.lacrossetechnology.com/support/index/form/ and we will work with you should you need a replacement sensor. Sorry for this inconvenience.

[@beebeesuliman4656]

La Crosse Technology is

[@pokerfacemonks]

Thanks.

[@IlyaByk83]

I don't get my outside temperature... :-(

[@lacrossetechnology]

We are truly sorry to hear this! Our first suggestion would be to try a basic restart cover on our page here: bit.ly/basic_restart -- If these instructions do not help get your outdoor sensor reconnected, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance. We apologize again for any inconvenience.

[@GG-xs8vt]

3:43 setting the year

[@lupitamendoza2170]

Muchas gracias !!! ☺️

[@elysianfields6350]

Can't find the transducer in the black plastic pipe forward(?) of the RV bumper to replace the batteries. Model WS-8117U-IT.

[@lacrossetechnology]

Hi Elysian, we're sorry for any trouble. From what we can make out, it sounds like you may be having some trouble replacing your clock's batteries? If so, please follow these steps: 1. Insert finger or other solid object in the space at the bottom center of the battery compartment and lift up to remove the cover. 2. Insert new alkaline batteries observing the correct polarity (see marking inside battery compartment). 3. Replace compartment cover. For additional help and support, you can find answers to FAQs, your full product manual, and links to our support staff here: www.lacrossetechnology.com/ws-8117u-it-c-atomic-digital-wall-clock-moon-temperature?type=manuals

[@elysianfields6350]

@@lacrossetechnology the problem was in locating the exterior transducer. I finally found it. Thank you for your rapid response.

[@kneadinghands]

Mine has an alarm we can't turn off

[@lacrossetechnology]

We're sorry for the trouble and would love to help. For assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page. 😊

[@luckychucky3426]

I like this clock I don't like the directions this clock is hard to figure it out hey have a military time in a regular time the clock is very confusing to set up but like anything else once you know it's easy but when you don't know it's a son of a gun and their directions aren't very well done I set up the first one that I have the second one I use in the laundry room of my complex very hard to figure out

[@lacrossetechnology]

Our sincere apologies for the trouble getting your clock(s) set up. We completely understand the frustration and have taken comments like this to heart, as our newer clock models feature easier to understand button layouts, LCD menu items, and instructions within product manuals. We thank you for the feedback and assure you we are here to help in any way we can. If you should need further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. 😊

[@luckychucky3426]

thank you very much for getting back to me my suggestion to you your organization is get a bunch of people that know nothing about the clock and then give them the directions don't help them don't show them and see where you can improve on your directions I sincerely love the clock but it drove me crazy trying to figure out how to set it up even with the directions you'd be doing yourself a lot of favors@@lacrossetechnology

[@Cathywetupperware]

I'm unable to reset anything on my clock. My son also tried and watched the video.

[@lacrossetechnology]

Hey Cathy, we are truly sorry for the trouble with your clock and would love to help get this corrected. Please reach out to our support staff directly here: bit.ly/contact_techsupport for further assistance. Our apologies again for the inconvenience.

[@johno4521]

Your product is not an 'atomic clock'; it is 'radio controlled'. The atomic clock is the timekeeping device in Colorado in your case, where it gets the time signal from.

[@ynot5382]

Called them on there bluff lol love it

[@hobbiecape3884]

I can't understand how to set my clock ect . He speaks to fast I can't keep up

[@lacrossetechnology]

Hey Hobbie, we are truly sorry for the speed of this video. If you'd prefer things slowed down or sped up, KZbin offers the ability to do this, simply tap on the three dots in the top-right if on mobile, or click on the gear icon in the bottom right if on a desktop. You should then see an option for "Playback speed" -- Use this to adjust the video to a speed of your liking. Alternatively, you can find this item's full product manual and FAQ documents here: www.lacrossetechnology.com/products/ws-8117u-it-c#support If you should need further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. We are here to help in any way we can. 😊

[@jennifernielsen1913]

Mine stays on EST and we’re mountain time. Husband says never again buying this clock. We have 3.

[@lacrossetechnology]

Hey Jennifer, we are truly sorry for the trouble with your clocks. To confirm, do you have the settings adjusted for Mountain Time (-7 MST) within the Settings Menu? This will need to be set correctly for the time to be accurate for your location. Additional info can be found in your full manual here: cdn.shopify.com/s/files/1/0035/7443/1790/files/ws-8117-it_1.pdf?v=1594066127 -- But if you are still having trouble, please message our support staff directly here: bit.ly/contact_techsupport -- They will be more than happy to help. Sorry again for any inconvenience.

[@luckychucky3426]

I don't care what anybody says the first word he says it's easy he's a damn liar they're not showing how to set it up right it's easy when you know how when you don't know how it's not easy

[@thegamingshow2763]

Calm down it's not even that big of a deal

[@leonardl9921]

the damn thing will not stay on Pacific time. ALWAYS reverts to eastern time.

[@lacrossetechnology]

Hey Leonard, we are truly sorry for the trouble. Eastern Time is the default time for this clock and, as noted in the video, you will need to manually select the correct time zone within the settings menu. If additional help with this is needed, please reach out to our support staff directly here: bit.ly/contact_techsupport -- We apologize for any inconvenience.