5 Reasons Employees Don't Use Your SOPs (and how to fix it!)

[@GordonJohansen]

I love that you keep reinforcing the fact that it should be the do'ers and not the managers who write up the SOPs. We are starting more cross training since I have somebody going to England for a month and this is perfect timing.

[@LaylaPomper]

So glad this helped! :)

[@brendasoucy8180]

I recently joined as a Process Driven member and I’m learning so much and going through the steps. Also, as I am working on production in my custom framing work shop, I’ve been listening to your KZbin videos. I find that some of the ideas and structure of ClickUp is starting to make more sense as I hear the content of your videos. Thanks for simplifying what once felt too overwhelming for me to tackle as a small business with no prior leadership experience.

[@LaylaPomper]

Hey Brenda! We're so glad to have you in the ProcessDriven Membership -- I'm so glad the content is helpful!

[@iniedoro]

this is just timely. My boss and I were discussing last night how to oblige team members to follow SOPs. Simple tasks like creating task folders in Dropbox or turning on the time tracker for a subtask are ignored by the team. It's so frustrating that I have to remind them almost every day to please do this or add a comment/status update on ClickUP for the next shift to continue with the task...

[@proseccohirn]

Same here. It's so frustrating and time consuming. At some point I am writing the comments in tasks for my colleagues because they just don't bother doing it. At the end of the week I have the feeling I did mostly the job of my colleagues. Did I mention it's frustrating? 😂

[@LaylaPomper]

I completely understand this frustration! Hopefully this video helps!

[@christianbrother4724]

I am in charge of developing SOPS for my department. Thank you for videos. You have a great, interesting way of presenting the information.

[@LaylaPomper]

You can do it!

[@TiffanyINC]

Great advice as always Layla! I think the Comment feature on my SOPs (most of them are just Docs in ClickUp, I like how clean the page is) could be a quick way to encourage team ownership, great suggestion. Also, I had to rewatch your drooling mime a few times, it was awesome.🤣

[@LaylaPomper]

Oh I love this so much! Thank you for sharing! And I'm glad you liked it 🤣

[@annettefrench4689]

Creating your recipe for the Standard Operating Procedure: 1. SOPS are not optional. Make it a focus for all! 2. SOPS are unknown. 3. SOPs are not helpful. Remember to include the "doers". 4. SOPs are not trusted. Update accordingly. 5. SOPs are not memorized. Make a Sanity Checklist.

[@LaylaPomper]

I'm glad this was helpful! ☺️

[@CameronCox_1969]

Great to See you back on Screen Boss. I know you have been busy so I appreciate you taking the time out from your busy life :-)

[@LaylaPomper]

Thank you! I appreciate your support! 😊

[@proseccohirn]

As always Layla: A very much appreciated video. Thank you so much for sharing. Nicely done.

[@LaylaPomper]

Glad you enjoyed it! 😊

[@RaffertyPendery]

Love your style of communication. Agree 100%!

[@LaylaPomper]

Thank you! 😆

[@carr91]

Great video Layla.

[@LaylaPomper]

Thank you!!

[@MichelNilecam]

Thanks

[@KooqsAI]

I sometimes wonder whether I, being a VERY linear person, might find SOPs more useful than the more 'free spirited' members of my small team. I see this as a left-brain (me) versus right-brain (others I won't name!) issue.

[@LaylaPomper]

Great point! I think our goal is often to just find the way to make that same resource/tool helpful to as many "styles" of workers as possible!

[@LaylaPomper]

Want to work with me to get your SOPs updated (or created for the first time)? 1 - Join my next live SOP workshop: processdriven.co/services/sop 2 - Unlock 109 SOP examples: processdriven.co/sop

[@zeitlinsdelicatessen9625]

Nice work Layla

[@LaylaPomper]

🙏 Hope it's helpful!

[@joshykobyashi1]

Overall love this video, one thing I will say is that video SOPs work extremely well in my organization. We don't make 30 minute SOPs. We make them extremely bite sized 1-3 minutes that way updating them is simple when we do make changes. Love the videos Layla!

[@LaylaPomper]

Love that Joshua! Such a great point!

[@soulaimane3729]

awessome video ! you are great layla

[@LaylaPomper]

You are the best! Thank you!

[@michaellacasta]

This is helpful! I love your content 💗

[@LaylaPomper]

Hey Michaella! I'm so glad it was helpful!

[@calmafoca]

Awesome vídeo Layla, as always!!!

[@LaylaPomper]

Thank you!! 😁