Learn Pega DX API to Create and Perform cases

[@nirmalvarma7095]

Great oiece of knoiwledge :)

[@erandaweerasingha404]

❤Thank you

[@venkateshpanakala9097]

Nice and detailed explanation 👍.

[@Qtometa]

Thanks !!

[@rajeshgosula345]

May I know the same scenario using customised API instead of using OOTB API.

[@Qtometa]

@@rajeshgosula345 we need to develop but when ootb is available why we want to create customized one.

[@rajeshgosula345]

@@Qtometa my team lead suggests always creating a customized service API As for our business requirements. That's y I created a new one and it's working, again he suggests removing the addworkobject In the activity. Instead of using svcaddworkobject, he suggests using createworkpage. now, I am getting a new case but it's not mapping properly.

[@Qtometa]

Yes, this is the old model where we 1st used to create workpage, then addworkobject. Create work page will create a page and set few required attribute and then call add work object to create case. We would still suggest to take a look of dxapi and we feel it should suffice your requirement. If one api is not solving business requirements try combo of apis. If nothing is working out them only go for custom one, in that case svcsddworkobject is a good option as does exception handling well.

[@debsubs5627]

Great help.can you also show how to use dynamic referencing in authentication profile for basic type.not able to send password dynamically for each different user in authentication profile

[@Qtometa]

Try to use oauth for dynamic authentication.

[@tanyasingh2294]

@qtometa how can we use the dx api in pega itself to display the customer details based on the customer ID that user enters on the screen.

[@Qtometa]

Here you can use data pages, why do we need dxapi? If your customer details exists in different pega server you can use get data api which takes data page as request parameter.

[@tanyasingh2294]

@@Qtometa actually my lead wants this requirement only like when the user enters customer Id the customer name and addresses details should be fetched using dxapi,i tried to test that get data view dx api and it worked fine but how to use it in our UI

[@Qtometa]

@tanyasingh2294 This video will help to understand how to consume DXAPI. Sending Multipart Messages(File) from Pega:Integrating with Pega and Non-Pega Applications via DXAPI kzbin.info/www/bejne/aZDWlXVpoMSWoas

[@tanyasingh2294]

@@Qtometa thank you sir

[@bopakitebalo1518]

What values should I put when hitting the /notifications api endpoint?

[@Qtometa]

please check in the service package, you will find that.

[@ShravanKumarBibinagaram]

Hi, Lets say, Front end is React UI and the user wants to create a case. That means, here we would be using Ceate Case API which creates the case. Our pega application acts like Host here. That means Front end team configure Connect-Rest rule in their technology (React)?? By passing those parameters to Pega Service Rest, a case gets created. Is my understanding correct? If not correct, i am very much confused like how the data is getting passed. How are onclick actions are happening from react to pega application. Are we configuring anything on React UI, which internally gets passed to Pega Application through DX API

[@muneebkhan9697]

Even I have the same question, my understanding is the end user will be capturing the form field values on UI in their custom UI technology and they will be invoking the DX API for case creation by setting appropriate values. Alternatively, may be they can use WebEmbed invovke the view directly and use custom components to action on events.

[@Qtometa]

Yes, there ootb DXAPI can be called from any front-end application. Pega have already given the same sample angular and react application to utilise these apis.

[@tamkinraza3510]

Hi Qtometa , i am getting issue while create case using DXAPI, the case goes to problem flow it says no routing information is there for the assignment but it is there that current operator, while creating case fro the same manually it is working

[@Qtometa]

Hello- have you checked-in all your flows?

[@tamkinraza3510]

@@Qtometa thanks for the prompt response, yes I checked the flow only one assignment is there and routed to current operator, I am able to create case by directly executinh the case type there is no issue but creating case using dxapi it creates the case but when you open that case from dev env it goes to problemflowWorkbasket and error is no routing information provided for this assignment. See I am using pega exiting service packages api and existing service rest "cases" But in service packages AG is PRPC: Administrators but the operator AG is HealthcarePOC: Authors. Is it because of that if yes then I used this access group too but in this dx api not able to create the case

[@tamkinraza3510]

Now it got resolved it's working fine, i changed the ag as per operator and used basic authentication

[@sainathkokala5324]

am doing the same as you but getting error for fields(validation error) added in content .Anything we need to do like mapping for content fields

[@Qtometa]

No, pega will do the mapping.. you just need to have the same attribute what ur passing inside content..

[@chanakyapeela647]

How can we fetch data between two pega applications using Pega APIs???

[@Qtometa]

Use Data api and pass datapage name. In consumer system you need to create connector that data api.

[@chetangupta2861]

Hi, I wanted to validate few fields for create case API, If I pass field A as null, then the API should through 4XX error. How to achieve this

[@Qtometa]

Add the validation in your 1st stage of case type, if validation fails, pega would return the failure message in response.

[@chetangupta2861]

@@Qtometa first stage is create stage. I think case level validation won't work on Create stage right

[@Qtometa]

@@chetangupta2861 It will work, in Create stage - 1st flow you can call validate rule in utility.

[@asksagaram3740]

How do we pass keys case key, assignment key from external UI while calling this api

[@Qtometa]

Watch this video Learn Pega DX API React Starter Pack Configuration end to end in 10 minutes #pega #pegadev #pegahelp kzbin.info/www/bejne/r4eWi4d6e81mpK8, pega is doing in there starter kit

[@everything1039]

Hi sir could you please tell what is the purpose of Dxapis

[@Qtometa]

There are multiple usages.. you can perform any task from external system using these apis, what you can do from pega. Like create case approve etc. apart from these apis can be used to document, fetching data using data pages, managing cache etc.. we have tons for apis for various things

[@akhila4105]

You selected Pega API in the drop down, not DX API , is it both are same ? please tell me

[@Qtometa]

Yes, Pega API is fine. Pega api is DXAPi only.

[@akhila4105]

@@Qtometa when we using DX API V2, Creating cases fileds are different right and how to pass the request body like as we pass in V1 pega API

[@Qtometa]

V2 is mainly for cosmos react.

[@akhila4105]

Thank you so much for the clarification

[@akhila4105]

Can please clarify one doubt, whenever I tried to run the api , the case I'd is created with `c' like c -1 or c-2 but when run the case normally case instance is created like I - 100 , both cases are same but creating instance in different manner, please tell me