Troubleshooting Dimplex Optimyst Fire | Part 1 | Mist Not Working | Clean and Replace Transducer

Troubleshooting Dimplex Optimyst Fire | Part 1 | Mist Not Working | Clean and Replace Transducer
In this video I am sharing the steps you can take if the flames/mist is not working. It includes diagnosing problems, cleaning tips and replacing the transducer.
Music: Perception from bensound.com
Transducer: www.amazon.co....
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[@daveonions9978]

Very clear video, thank you! One question, where did you get your fire surround / brick back? it looks beautiful. Thank you

[@franm.8343]

Without your video, I wouldn't have had a clue how to assemble my fire, as the instructions that come with the fire are dire and unprofessional. I can't believe someone thought the format of the instruction booklet was suitable to send out with these fires!

[@LivinganOrganisedLife]

I’m so glad I could help ☺️

[@rodneyparry102]

Thanks 4info❤

[@PaulKervin]

Great video !!! I have been trying to get my fireplace going for over 6 months now with no luck.I even ordered a new transducer $158.00 Canadian,no luck. So after watching your video I ordered a fan,should be here mid November,nothing to loose to give it a try.Will let you know how it goes.Thanks for such a good clear video with out loud music ,just clear instructions. :-))) Thanks again

[@ljdasilva3139]

The tip about the black wire and keeping it clear of the transducer is brilliant - It's a cruel world.

[@rfventuri]

try deionized water, should not have any hard water deposits after switching

[@LivinganOrganisedLife]

Thanks for the tip!

[@rfventuri]

@@LivinganOrganisedLife hopefully that will improve performance and require less cleaning. I recently myself learned of this type of water usage for a new electric boiler I'm installing. High alkaline water, filtered or not causes deposits. I learned the minerals need to be removed all together and deionized is exactly that.

[@LivinganOrganisedLife]

The only problem is it’s rather expensive. Where do you get yours from?

[@rfventuri]

@@LivinganOrganisedLife deionized water? Oh most stores here in the states sell it by the gallon for a few dollars at most

[@hollytreelodge]

Thank you. I was struggling with my new fire. Your tip on ensuring the transducer cable was clicked away was how my fire began to work. That's not in my instruction booklet! I've subscribed to your channel and will follow the cleaning in two weeks.

[@suedavies3714]

Brilliant videos, thank you. Following your advice, I bought a new transponder from Amazon and my fire now works perfectly again.

[@mrobbo]

This video is excellent! We've had our Optimyst for a week and are very happy with it. We have enjoyed the flame effect, but having tinkered with our setup slightly having followed your vid (i.e. making sure the black wire is well away from the transducer white disc), the flames are ten times better! Brill!

[@kristinesharp6286]

Too much work.

[@LivinganOrganisedLife]

Yes, I think so too Kris xx

[@mihalmacmaghnusa]

No, it is worth the work and bother. Thank you for great, helpful videos, which weren’t there before.

[@kristinesharp6286]

@@mihalmacmaghnusa what I mean is some home appliances meant to make life comfortable are really more of a hassle with what it takes to maintain them. Since it is a heat producing appliance it is very overwhelming to approach it. I’m sure the video is helpful for the brave folks willing to maintain it.

[@mihalmacmaghnusa]

@@kristinesharp6286 I’ve probably replaced our transponder four times and fan three times in six years. They could make them last a bit longer. My wife faces the fire and absolutely loves it’s effect so I chew on with it for her really. At this moment I’m replacing the transponder and fan again. Your videos are most helpful. Thanks.

[@keithbuggytaylor]

@@mihalmacmaghnusa had the mist fail after 16 months and dimplex transponder was something like £50 it lasted a year so now the fire has a cheap 24 v mist transponder fitted it does not go in the holder but sits along side it for £10 the mist works fine.

[@londonman8688]

every two weeks seems a bit of a faff

[@LivinganOrganisedLife]

Yes it is, although I don’t use it every day so I stretch it as long as possible!

[@jan_07]

Very helpful video! Where did you get the pipe attachment to make it even more realistic looking? Thanks!

[@LivinganOrganisedLife]

Thank you! I got my stove pipe from B&Q for about £25. There are similar ones on Amazon for a similar price. You can get Dimplex pipes but they are about double the price ☺️

[@jan_07]

@@LivinganOrganisedLife oh okay, so the third party ones also fit, that’s good to know! thanks for the info! 🙏🏻

[@davidupton73]

Hi, what stove pipe have you gone with, looks great.

[@LivinganOrganisedLife]

Thank you. It’s just plastic and sits on top. I got mine from Amazon Black Plastic 90 deg Bend Decorative Focal Electric Stove Flue Pipe amzn.eu/d/0StaxFc I think you can get them for a similar price from B&Q if you’re in the UK 😊

[@davidupton73]

Thanks for the reply, think that's the one I'm looking at, does the top pipe go far enough back to sit flush against the wall?

[@LivinganOrganisedLife]

Mine does but it depends how far your stove is away from the wall. Mine is about 3cm away if that helps and I could slide the pipe back further if I needed to

[@davidupton73]

@@LivinganOrganisedLife thanks very much for your help and keep up the excellent videos.

[@Takecareofeachother]

Thank you so much. I managed to fix the fire per your guidance. So helpful.

[@robertmurray8507]

I found the instructions supplied with my fire to be difficult to understand. Your video was very comprehensive and very clear. It helped me get my fire working again. Your video was 1st class - thanks

[@LivinganOrganisedLife]

That’s great to hear, thank you! ☺️

[@sallybush6454]

Thank u thank u 😊its working now lovely 😊..ur a little star

[@martynmiles9778]

Changed the transducer and the lights still go out any ideas ?

[@LivinganOrganisedLife]

Have you changed the transducer disc or the whole thing? If you replaced the whole thing, check the wire is not blocking the transducer and there’s plenty of water in the bottom tank. If the fire is still shutting off it might be an electrical problem. Is it under warranty?

[@martynmiles9778]

@@LivinganOrganisedLife the whole transducer has been changed and all bulbs checked .the fire works fine for a bit then the lights go out and after a short time they come back on again then again after a short time they go out again and it keeps doing this 😔😔😔.

[@LivinganOrganisedLife]

If you kept the original transducer I would try changing the transducer disc (transducer discs can be bought in packs on Amazon) and reinstall it to see if that works. If not, it might be an electrical problem and you may have to contact Dimplex for help. I’m sorry you’re having these problems

[@robinjones1885]

Very informative videos especially about replacing the fan. I've done all this but still no steam and just beeps and goes off. This product has cost over £100 in spares so far so not impressed

[@LivinganOrganisedLife]

Oh no, I’m so sorry to hear that. I know it is possible to replace the PCB but it’s not something I have done. What’s your next step?

[@petras6017]

Hallo, thanks for this nice video. Only one question : what about the noise? Is it like a usaul electric heater (😬...which makes me nervous)? ❤ Greatings from "good old" germany 😉, Petra

[@LivinganOrganisedLife]

Hi Petra, yes it does make a noise. When you have the heater on it makes a fan heater noise. If you only have the mist on it makes an intermittent noise when the water flows down from the tank 😊

[@petras6017]

@@LivinganOrganisedLife ♥️ Thanks!

[@dionneellis6067]

I replaced the transducer about 2 years ago as it kept turning off after 30 seconds. It's clean has water so is there something I'm missing

[@LivinganOrganisedLife]

My last transducer only lasted for a year so yours might need replacing again. You can buy transducer discs to save you replacing the whole transducer. Here’s a link: Transducer Discs, Dimplex Optimyst Spares, Replacement Disks for Dimplex Electric Heater Fire (Pack of 6pcs) amzn.eu/d/9sIpmY1

[@dionneellis6067]

Thank you..is that link for the discs we need? I did see various sizesx

[@LivinganOrganisedLife]

@dionneellis6067 you will need to check compatibility with your model

[@dionneellis6067]

Well I changed the disc so I will now fork out for another transducer. Fingers crossedx

[@robinjones1885]

PS. Just replaced transducer (again) and now working 😊

[@LivinganOrganisedLife]

Great news! I’ve recently bought a pack of transducer discs for my toolbox so I just replace them if I need to. Really easy to find on Amazon and should save you a few pennies if you have future problems. So pleased it’s working for you 😀

[@charlesbinding2740]

Clever girl 👍

[@leer774]

hi... I have the mist but when I put the orange tray in it stops the smoke rising and traps it inside? any ideas?

[@LivinganOrganisedLife]

Do you mean the fuel bed (logs)? Sounds like the flames are dying. Have you replaced the transducer? I have found out that you can just replace the transducer disc (white disc on the top) and see if that’s the cause. Let me know if it works ☺️

[@chriswhittaker9586]

Why didn’t you just change the disc on the transducer ?

[@LivinganOrganisedLife]

I recently bought some discs to try. Have you had any success with them?

[@TravelAndPaws]

Hi, thank you very much! I cleaned and reassembled my opti myst. But my opti-myst goes off, there is no fire. What could it be? It beeps twice and the lights goes off

[@LivinganOrganisedLife]

Hi, is your fire under warranty? If it is then contact Dimplex as they should guide you through some steps and send you smaller replacement parts to try to get it working again. If not, have you tried replacing the transducer? You can also purchase replacement transducer discs to save you purchasing the whole transducer unit. Let me know how you get on

[@TravelAndPaws]

@@LivinganOrganisedLife Thank you very much for your fast response! Its a used one from eBay. And yes!! The transducer was the problem! :)) First I changed the disc but a new one was needed. Now my fire works! Yippie

[@LivinganOrganisedLife]

Ah that’s great news. So pleased it’s working for you!! 😊

[@TravelAndPaws]

@@LivinganOrganisedLife Thank you! 😊 My next step will be to change the halogen 45w lamps to LED to save a little bit electricity