Locating The Water Leak That Flooded This BMW & Caused It To Call 911!

It’s back! In the previous video you saw us find what was making this 2014 BMW 328i call 911. We solved the initial problem, but if we don’t find where the water is coming from it will continue to have problems. We have to find the source of the leak. We do want to make sure it’s clear that the carpet doesn’t have to be removed in order to run these tests. That was done to dry everything out because it was soaked. We hope this helps. Enjoy!
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[@IamCraduug]

I called the sunroof drain in my head when they were looking for it lol, if it's clogged then the water can overflow out the side of the pan, and can come down through the B pillar behind the front seats where all that water was pooled up where all the holes in the metal are. Good work!

[@elcheapo5302]

Great video Sherwood(s). Two kinds of sunroofs in the world: Those that do leak and those that will leak. I use .095" Echo Crossfire trimmer line to clean them out. It's plus shaped in cross section, and I run it all the way through the line, rotate it a few times, and the drains are clean. I don't like compressed air for this as it can cause the hose to blow off the sunroof assembly, then you're pulling the headliner, which is never fun. On my own vehicles, I do this every fall to ensure they don't clog.

[@alfee9411]

Yes they require maintaining, especially if closed up, things still creep in and restrict flow

[@KendrasEdge757]

Technically they ALL “leak” as they’re designed too. You’re right on not using compressed air, because every drain line I’ve seen has the attachment at the sunroof tray and the hose ends at the end of the pillar and connects to another hose the remaining length. The air can disconnect the drain hose and it’ll leak into the car worse than if it’s clogged. They sell a drain line brush on Amazon that works a lot better and easier than a trimmer line and it’s not expensive.

[@johnrpizzaguy]

That’s a great tip using trimmer line. I tried air many years ago and yes the rubber drain tube popped off the sunroof cassette (as we called them in the 90s) so I never did that again. Thanks for the advice , even after 40 years as a master mechanic I am always humbled and happy to learn. Again thank you

[@robertnicholson771]

​@@KendrasEdge757that's what I use, the long pipe cleaner from Amazon.

[@KendrasEdge757]

@@robertnicholson771 yessir! Works phenomenally well and gets the entire drain tube clean. I found them through TCCN channel. In one of his videos he was talking about cleaning the sunroof tray and all four drain lines. As well as lubing certain parts of the sunroof. I try to clean mine out after fall when the leaves are done falling prior to winter, and after spring / beginning of summer.

[@BP-sf7br]

Camera work is awesome... Showing exactly what needs to be shown with pin-point accuracy

[@fatalostriches8618]

As a 2013 335i owner, same chassis at this, I love seeing videos on my car! I had my sunroof drains cleaned about a year ago at the shop I take my car to; definitely worth it!

[@mcplutt]

There are usually also two drains in front of the firewall deep down there. Mine were 95% clogged, 2013 BMW X5. Water can find it's way in the car if clogged. Luckily I solved the problem in time. And I don't have a sunroof 😊

[@alfee9411]

And cowl drains on front fender skirts ?? Seen several Buick SUVs packed with leaves etc over time.

[@scotts4125]

I bought a sunroof drain brush on Amazon. It's a long flexible thin cable with a brush on the end. Used it several times and it cleared every drain.

[@TXCherokee]

On my Grand Cherokee I took a juice pitcher. Filled with water and poured in right and left corners. Watched water come out behind front tire

[@ogbobbye]

I used grass trimmer line .095 worked great

[@Chris-ev7xo]

The cost of this repair was WHAT !!! I'm just surprised they didn't fix the sunroof

[@ogbobbye]

@@Chris-ev7xo he did a follow up short and said he was repairing the sunroof as long as the customer wanted it repaired.

[@CranberryFo]

I thought the 2 videos in this 911 car series were a really interesting look into the job of a mechanic, and just a really nice look at problem-solving. The process of trying to piece by piece identify and test suspects for what was causing the problem. It was really interesting to see you working through everything that might be the cause until you finally identified it. This was also a good example of why you can't always drop a car off and expect an instant fix. No mechanic can have every conceivable part laying around, especially when the "unusual" parts like that sun roof motor are needed. Gave me a better appreciation of just all that can go into car repairs.

[@slightlyevolved]

One of my favorite features that was never used on my old '95 Honda Accord. There was a keyhole in the headliner near the rear window. If the sunroof failed, or you had a dead battery with it open, you stuck your key in there and it was a hand crank to close the sunroof. Man, that car had a LOT of "keyholes": - Two doors - Ignition - Maintenance "indicator" on the cluster - Gearshift lock override - Trunk release - Glove box - Rear seats so they couldn't fold down - Sunroof emergency crank - Trunk That was 11 places your key could go into.

[@IgorD33]

I couldn’t help but laugh when you were struggling to open the sunroof with that tiny ratchet especially after I watched your toolbox video 😂. I’m the same way sometimes too lazy to go grab a better tool

[@jamesbigica-b5m]

This channel reminds me of when Nelson racing engines Chanel first came out. This guy is giving free knowledge old school bad ass

[@rahmanwang]

I had a E46 BMW year 2000 in Malaysia and the same thing happened. Car was leaking from the outside and flooded 4 inches of water and I sent it back to the dealer. They didn't want to replace the car. I sent emails to BMW Germany and finally after 6 months, they gave me a replacement car. I sold it off without registering the car with a few grand loss. From then on, never own any BMW anymore.

[@bekomcar554]

I find Sherwood's experiences are just awesome, became my favorite channel. Pleasant to watch and insightful as well. Thanks.

[@t.k5928]

Nice job guys. Hey they do make long brushes for automotive sunroof drains. Its probably a safer method of cleaning out the drain hoses versus air nozzle blasts. Which can dislodge the hoses from the pan with just the movement of hose from the air flow. Not to mention it cleans the entire inner diameter surface from dirt left behind which starts the process of a clog.

[@LethargicSquirrel]

Not a mechanic of any sort, but about 7 minutes into the first video, I suspected the water was coming in through the sunroof since I've heard that they're expected to leak and are often referred to as a "controlled leak". When you sat in the car after fiddling in the trunk and it only *then* dialed 911 again, I figured the standing water must've been shorting an occupant sensor in the seat. Then you revealed it has a dedicated 911 (SOS) button, and I figured the water was shorting that out on its way to the floor. Given the condition of that wire harness under the seat in the previous video, I'm not sure which one it turned out to be, but it's good you caught that and got it cleaned up! A friend has a 2019 Grand Cherokee that leaks straight into the interior through the sun roof. I'll have to see if I can find the drain holes on that and hopefully get the sunroof working again for the first time since he bought it 2 years ago!

[@cardo1111]

As always a good vid. Clogged sunroof drains cause a lot of water damage,sometimes black mold saturates the sound deadening material, wire harnesses get corroded etc. This is much more common in vehicles left uncovered and outside. Usually an hour of mechanical labor or less of maintenance or a DIY maintenance if you buy one of those long brushes made for the job. Most insurance companies will cover this under a comprehensive claim (less any policy deductible) and just deduct for what caused the problem for example the clogged drain/maintenance fee that was neglected by the owner.

[@allaboutroofing2]

The insurer will make up for whatever they paid out on a comprehensive claim by means of rate increases, so unless it's huge loss, I'd strongly suggest not filing an insurance claim for something like this.

[@cliffyb5896]

Due to the trees around my driveway, this is regular maintenance for my vehicles with sunroofs. Clean the drain trays and squeeze the drains so they open and flush out the tubes. Keeps water out of the cars

[@JessicaFEREM]

I have a 2014 Nissan Versa Note SV, I did the same tests where I you just spray the car until you find water leaking in, and I found the issue myself, along with asking a mechanic, apparently it's a blocked AC/cabin intake drain, the holes underneath the windshield. Thankfully I have a carpet vacuum and was able to pull out the gallons of water, and I have a dehumidifier to promote the drying of the floorboards. I don't trust myself to do it properly without breaking something, so I will still take it to a mechanic, but it probably saved me both time and money not having a mechanic go down a wild goose chase finding the issue, at least having an idea what the issue could possibly be. also what clued me in on it not being a seal issue from the front side passenger door was that all the door kick panels were bone dry, even having a piece of cotton that was completely bone dry.

[@jamesspash5561]

Had a two way radio company install. Ran wiring down through the front windshield cowl and through the firewall under the carpet. The complaint was a bed smell. Under the carpet was soaked. The root cause was water in the front cowl followed the radio wiring down under the carpet. Found the way you did this one. Stripped the interior out and sat inside while a coworker hosed.

[@Jpilgrim30]

You’re not wrong. There will ALWAYS be drains on the front as well because you can never account for what kind of grade a vehicle will be parked on. Air works good just be careful about using the blow gun full blast because I’ve seen people blow the tube loose under the headliner at a point where it had an inline junction. A long drain brush works great or if you don’t have that some light air pressure to free it up and then running some CLR or maybe some bleach to break up mildew in the lines.

[@NoneStar]

This is the third car I've seen have a sunroof drain issue. The first one was on KZbin and they cleaned it out with weedwhacker wire. Then it actually happened to my Lexus RX300, fixed it with weedwhacker line as well. Glad you were able to locate it.

[@crasher88]

finding water intrusion leaks are so hard. I had a 1994 Camaro when I was in high school that would have a pool of water in the drive side floor board behind the driver seat. I couldn't figure it out I had to take it to 3 body shops to give it fixed. It ended up being the spoiler on the rear hatch back causing the leak. Where the studs for the spoiler that go tough the body there is suppose to be 4 rubber washers/gaskets. they rotted away with age and was causing the leak

[@hrmfa]

Thank you so much for doing this video. Love how you show the whole troubleshooting process in this and the previous video. You got a new fan from Denmark. Quality content. 💪

[@ItsMeJbird]

The customer calls when this is all done and says " I had a gallon of water spill there" 😅

[@JamesChastney]

Wow thanks for the video. Wonder what the poor owners bill was in the end for your guys hard work! He must love his BMW.

[@beepbop6697]

Awesome debugging skills! Great videos (part 1 and this part 2). Getting it done!

[@jbhunterfire8155]

This guy is badass.

[@jeffcompton6937]

Love too see the new signage up at James shop. Hope he's doing great. We'll be thinking of you both next week at ASTA. God bless you both

[@Taillighttim26]

Harbor freight sent Eric O the ICON T10 scan tool 😊

[@nowayout73]

BMW water leak imagine that 😅

[@valleyautodiagnostics]

Euro fish tank😀

[@datograt]

Usually it's from the water pump or radiator though

[@ruslanvlasov2723]

Not surprised it was the sunroof drain. My mom bought a brand new 2024 bmw x5 custom built from the bmw website and 2 months later we notice the roof liner is wet and the bmw assistant that speaks to you sounded messed up and glitched out. Got it fixed for free at bmw since we had warranty but like damn bro the car had less than 1000 miles on it and they tried blaming “leaves and sticks” from parking it outside when we kept it garage kept the entire time.

[@valeriy_aleksandrovich]

Great job.👍🏻

[@ryantpayton]

So, when I had my F30 335i, I wanted to install a JB4. That car has aftermarket puddle lights and other modifications (like the sunroof motor missing), I wouldn't be surprised if they tried installing something like that. In order for me to install the JB4 it had to plug into the ODBII port and run to the different connectors on the engine. They recommended cutting a hole into the grommet on the driver side firewall which is conveniently located right under the cowl where the water drains. My car had the exact same issue since I created a hole there. I would highly recommend checking the engine side of the firewall, driver side rubber grommets.

[@cameronknight526]

Sunroof tries to call 911 for help. Help i been robbed. Someone stole my motor.

[@LethargicSquirrel]

Underrated comment right there!

[@lauralhardy5450]

You probably already know about the Lexus RX350 2007-2008 era sunroof drain block causing leaks and pooling water under the drivers side or front passenger side carpet. Well, there are a lot of videos about this and one guy drilled a hole thru the firewall to re-route the drain pipe. Totally unnecessary if the drain pipes are not clogged. What happens is that mud and crap build up in the metal panel joins on the bottom of the bodywork skins and all it needs is occasional cleaning.

[@cheapers1952]

Wait a minute wait a minute what's that silver looking stuff called Duck Tape I can't even count how many cars with sunroofs that I've seen Duck Tape 😂😂😂

[@slocavky]

That's pretty wild you can see a water line on that front catch pan on the sun roof... Looks like that sucker was full to the brim...

[@Cherries101]

I saw a drip beside the white opaque plastic piece beside those two wires under the pedals!!! @ 10:15 @ the top left corner!!!

[@hibagriff]

Awesome find on this one. Sherwoods gots sum guns on that motor crank 😂

[@swampyfox8688]

Great video for us shadetree DIY guys. I recently couldn’t find my sunroof drains. I’m no dummy… but why didn’t I think to pour water in to see if the drains were clogged? Thanks!

[@matthewzajda8854]

Did you check the trunk area? The module for handsfree calling/Bluetooth (combox) is located in the trunk on these cars. Should be right under the floor mat.

[@fredmalito9869]

Yeah, in the first video when they were investigating the telematics unit, they verified that the trunk was completely dry as that was a known issue. Water was pooling on the driver side floorboards, and there was a CAN bus connector sitting in water that had developed some green crusties. That was the initial problem.

[@jarrodgreen7746]

I’m not say the front drivers side wasn’t blocked but the sunroof would have used the rear drains as the sunroof cartridge is linked to all 4 drains but I can tell you now that water leak is coming from the heater box drain , when the box is put in at the factory they catches the rubber drain and fold it over, so every time the A/C is turned on the condensation is drained straight into the vehicle cockpit I’ve done quite a few

[@Boga217]

Definitely knew it was a sunroof drain issue..yall live in the south we have tons of trees, sap, bugs etc..and lots and lots of rain. I tell all my customers with sunroof to clean the thing out monthly especially during season changes.

[@LoganHester-1489]

Love this beamer

[@DollarBill01984]

You guys are the best. Was the sunroof operational with the motor?

[@elcheapo5302]

Keith from New Level Auto says "Euro cars--they're all fish tanks." 🤣 Funny because its true.

[@StrongerThanBigfoot]

Fir whatever reason CP the tool addict seems to hate you. I think youre a great mechanic

[@braddofner]

Ive been waiting for this video!

[@KingKarnage1994]

05 and newer mustangs have a duck bill drain under the cowl panel that clogs and will leak through the floor vents.

[@Bandwidth24]

Sunroof drains, door drains, evap drains, cowl drains, floorpan drains, trunk drains, can be a pain. 😢

[@mynewhaircut]

I had a nissan rouge last year that flooded out through the sunroof when it was parked on a steep invline.

[@johnnewman3589]

You can just pull the A pillar trim off and separate the drain hose from the cassette. Mine were a bit clogged. Weed trimmer wire works to clear them. I did the full e53 panoramic roof repair and it's still working well no leaks. I'll for sure never buy a car with sunroof agsin

[@Ottonic6]

I'll never buy a car "without" a sun roof. I've had em in every car I've bought since 1981 and have never had any problems (knock on wood).. Unfortunately, they weren't BMW's. (almost bought one) 2 Celica's, 2 Accords and 300c. Been lucky so far.

[@orkidorkid]

I was sure it was the sunroof ! I said that in my comment in part one.

[@The-RoyalEmpire]

Can you make videos of taking everything apart and putting it back together please because I might become a mechanic

[@CLipka2373]

After seeing the first video, my money was on the sunroof all along. You had errors reported by the roof buttons/LEDs module. Which is situated in the roof. So for the roof module to be affected by water ingress, the point of entry had to be up there.

[@R3YNZ]

Damn we got the SWOL Professor!! 💪🏻😂 13:10

[@StrongerThanBigfoot]

He definitley looks like he works out or used to

[@serbia991]

Sunroof fuse is probably blown from the orignal motor I've seen it lots on these bmws

[@spercwolf2985]

Sunroofs are never worth having on a vehicle. They are constant problems, whether that be leaks or electrical problems or both in this case. Their benefits just don't outweigh the problems that come with having them in my opinion.

[@jehadbazarbachi2097]

Had a similar issue with my car. Water kept coming in near the pillar. I did everything to fix it. But just recently found out, my windscreen was replaced previously. At the end it turned out the silicone seal on the windshield had failed, i got my windscrean replaced and no more water going inside the car.

[@fixitall2368]

My nephew has a 6 month old QX60. He had a nasty odor inside and thought it was the kids spilled milk or something. Turned out the sunroof drains were clogged and the dealer replaced all the carpets and the headliner under warranty.

[@NadimShaikh4AUTOSERVICE]

BMW, Mercedes, Audi, VW. And in most cases it's by Engine bay area right under passenger side wiper there is inlet for outside fresh air When drains are clogged water gets thrown in to cabin filter drain down to blower motor and first blower motor then shorting out fuse box and moving forward to damage FRM models and cause a lot of problems. I found and fixed So many of the cars like that. Clogged sunroof drain pipes are only fewer times but mostly it was behind the passenger side dash board or in the right side of the trunk where the battery is sitting and there was moisture in the fuse box. Common problems start with tree's leaf 🌿🍀 and small pieces falling 🍁🍁🍁 on car and blocks the drain pipes.have seen the issue with new cars and old ones with electric problems turned out to be water gets into some electrical stuff and shorting out fuse and the module or draining the battery.

[@Oatmealism]

Using compressed air kind of scares me with sunroof drains, I had a 03 beamer and it had a sunroof drain blown clean off by someone using compressed air, ruined the driver side front interior

[@greenman7612]

BMWs are notorious for sunroof issues.

[@Mac-t4y]

Classic sunroof issue.

[@alixcozmo]

Interesting video, subbed :)

[@Kraxt0n]

you can MANUALLY crank the sunroof open for those unaware. removing the switch cover reveals the motor, which has an "ALLEN" head. (dont remember the size) but thats how i got mine closed. but, it turned out i could re calibrate mine with the diag scanner i have, (recoded) and it worked just fine afterword's. EDIT- i have not finished this vid, so im am unaware if they indeed figured that out or not!

[@Kraxt0n]

after seeing the vid, i have several BMW's my doors are all missing the "padding" others speak about. and -0 have water issues unless the sunroof clogs up. was able to get all but one sunroof working (prior owner sealed it SHUT looks horrible). but its a beater. either way, the sunroofs would "start" to do something. then act like it was in a bind. a scan tool (for BMW). not inpa, or ista although they would work too. was the problem solver. allowing me to resync the module and tell it where 'open' was, and close. you can reset it with the button however, if its working a little bit. procedures vary by year/make. either way, glad to see it was as simple as some petty sunroof drains.

[@robbymilligan9639]

There's mostly 4 drains on a sunroof they get full of junk and yes they leak when u have the car under trees and open it gets junk in them and if the doors wasn't draining they start to get heavy and it sounds like a pool in them

[@MannyBrum]

I had a German car that had a sunroof issue, a Volkswagen, after having it for several years the sunroof would open on its own while driving sometimes or tilt, and if it was open it would sometimes close, then the switch to open and close it wasn't in the correct position anymore and if you moved the switch it would try to move the sunroof in the wrong direction, like if it was open all the way and the switch was off, moving the switch would make it try to open even further. I can see why they pulled the motor out of that one.

[@ogbobbye]

hard to believe it was a sunroof drain without any evidents of a leak when my sunroof drain got plugged there was no doubt ruined my headliner and when it rained I could watch it drip.

[@TwinShards]

I can't believe they would put a drain port splashing right on the wiring harness of the door....

[@famousamoso7]

Ok so I watched this video and the previous on this car. My question is, how was the water actually getting in the car. If I am understanding you the sun roof front drain was plugged. Ok, so where was the water then coming in from? Because in the first video there was no water damaged on anything except for the carpeted floor. So was the water dripping from the sun roof inside? Was the water running down the A pillar some how?

[@TheRoadburner99]

Question would you be able to use an impact driver to open this? Wouldn't that make it easier?

[@robertthurman9866]

Fun video.

[@andyvitz]

Yeah those drains in the sunroof that if they get clogged they're under the The front wheels that if it doesn't drain out there it drains into the car very common issue on cars that have sunroofs

[@chadwickalexanderjr1758]

The sunroof was open! When you first started cranking it you could see it go down.

[@WestcoastAudiGuy]

It's a pocket sunroof, it comes downwards first then pushed into the roof panel...

[@logicnews]

in that seatbelt compartment looked like water is getting in there a bit

[@greggc8088]

When leak checking a BMW, I like to submerge the entire car in a lake and look for bubbles. Seriously though, 90% of BMW problems are due to water leaks. They really are just one big water leak. To top it off they put their DME's, Footwell modules, and other modules where the water is and with the connectors pointing up so the water will be sure to make it inside. Great yard art though. The real hope is, and how we make money on Euro trash, is that the owner has a cool classic car or other cherished vehicle to make so cash on so it's a win win.

[@x00xero00x]

With the sunroof motor missing, the previous owner may have taken it out because they thought the sunroof was leaking?

[@andyvitz]

It's probably the drainage for the sunroof

[@billneese5166]

Deoxit was called Cramolin (came in Red and Blue from Caig Labs) 40 years ago when I started using it. Amazing stuff! The standing water had me guessing the cause correctly. Trash from the OBD port kinda confirmed it. Keep it up!

[@rodvan-zeller6360]

Sunroof= controlled water leak, convertible top= controlled wind leak.

[@StayPositive-sd8op]

So where was it coming into the car. If the plug wasent draing then was it driping from up abouve?

[@LNBFVIPER]

Your key is issue isnt the key battery itself nissan rogues have the same issue where the key isnt sensing its because the car battery id assume has a low voltage id try hooking jumper cables to it and put the key down in the slot by the dash and try the button then if that doesn't work its definitely a connector sensor going from the key to sensor to battery so if you find that sensor and its damaged you'll have to replace it but use second hand parts cheaper fix and you wont have to go through bmw themselves because its more expensive there is a sensor connector in the back of the trunk somewhere runs underneath the dash everything your looking for with that key runs from the screen ignition down underneath the dash to the trunk and the connector should be similar to what McLaren and Mercedes do if you need help finding it theres a guy who can show you exactly where it is ill link his video down below and hopefully it'll help you find those wires and connectors.

[@Chrissy212]

It was probably just overfilling that tray and overflowing down the pillars

[@MichaelNomura-i9n]

Scotty Kilmer hates sun roofs.

[@kittyztigerz]

soo car was parked down hills which leads to all that water going thur tray in ceiling down driver side pander down the floor unseen and there is way to fix that issues i have seen aftermarket kits that you just put all around window it seal it up but it make for just blocking window from moving anywhere plus sealing up any leak so there not be any more headache with drain issues

[@Axx62864]

ask if the car was parked on a hill or steep drive way or slope of sort

[@kmg501]

Smoke is used to find leaks in tractor trailers, why not do the same thing for a car?

[@garydickson5308]

Unplug the motor, it's easier to turn then.

[@NATURALGAMING]

My😂 Man drop the gym routine damn

[@ADOENDRA]

The new audi Etron had the same water problem.

[@salpalmeri1844]

Sunroofs almost always develop leaks.

[@mcplutt]

Who needs them anyway? 😛

[@Bikertrons]

When washing your car is a crime...

[@KeithWheeler-ey1pw]

How many hours do you have in this job?

[@allaboutroofing2]

😂 10 hours in diagnostics only probably.

[@andyvitz]

Not necessarily if it's just a plugged drain at the wheel well

[@AlonzoJ-pf4dt]

Door gaskets

[@MichaelNomura-i9n]

Gasket or seal?

[@Knight_of_NI]

BMW= Blowtorching Money Weekly 😂🤦🏻‍♂️😂

[@timlee1292]

I had a car that was the back rear glass leaked it the top and leak on the back seat then down to the floor boards.

[@rickypisarchick5608]

How would you charge for an issue like this

[@Arthur-Woolley]

I bet you’ve charged them thousands for stripping the interior out like that

[@logicnews]

that sos box looked wet