LOT Business Class 787-9 Trip Report

Taking a flight on @LOTairlines B787-9 flight from Warsaw to Chicago (and a LHR-WAW connecting flight). The 787 might feature the airline's best Business Class product, but after spending £1800 return, how does this lower-cost lesser-known product stack up on this flight review?
Considering LOT Business Class often comes up cheaper than its European counterparts, was i going to experience a basic product or could it beat my expectations. While the seat has its shortcomings, its still comfortable, but what about the food, service and amenities?
Have you flown LOT's business class cabin? Do you like the seat, and what about the service, amenity kits and food? Let us know your thoughts of your flight below!
#aviation #airlines #businessclass #luxury #design #interiordesign #dreamliner #787 #businessclass #tripreport #flightreview #LOTairlines #staralliance #lot

[@EA00000]

This is what you called hospitality ! Maybe the product is not so good but the crew make you feel like you are in five star Arline ! I also enjoying Lot crew on my flight

[@thedesignairvideo]

Exactly. I'd pick an older seat and a great crew over a fancy seat and bad crew. Both have to work in harmony to create an excellent customer experience.

[@charlesjohnson9249]

I disagree!! When flying Business Class I pay for privacy, comfort and a 1-2-1 configuration! No service can make up for a crappy Business Class cabin and/or seat!

[@johngilchrist543]

IMHO LOT is underrated. I’ve flown them regionally and across the Atlantic and have always enjoyed the experience. While the meals may not be to everyone’s likely, I find them well prepared and representative of Polish cuisine. Another great review 👍👍

[@thedesignairvideo]

Thanks so much John, it is an underrated airline for sure.

[@user-rf9iz4pj7jf]

Flew them this last summer and thought the service was excellent compared to other star carriers, genuinely welcoming and well intentioned. Fantastic vlog as always !!

[@thedesignairvideo]

Thank you so much for the kind comments. I agree, other carriers should take note. It was clear it was a service design standard, not just a single excellent crew.

[@daviddewhurst4708]

I love the attention to detail in the meal service. I always think that sets a carrier apart from the competition. Thank you for filming this!

[@thedesignairvideo]

Thanks for watching!

[@Michał-z9f]

Thanks for great review and flying with us :) it was a pleasure!

[@thedesignairvideo]

And an excellent crew makes for an excellent flight! Glad you enjoyed the review! Hope you subscribe and spread the word!

[@amazegaming7044]

Quite a lot of people say that LOT is outdated wich the seat is. But the experience is not. Other airlines might have a better seat. Buts it’s the crew that counts. Evrytime I have have flown LOT in economy and business it’s been amazing. Grate review

[@thedesignairvideo]

Thank you!

[@ay7407]

I totally agree. I flew LOT to Warsaw and United Polaris back to US. The LOT Business seats are not very private especially compared to Polaris but had enough storage and comfort, just no privacy. The service on LOT was great. The selection. the attentiveness. My dad couldn't decide on desert "well we'll just bring you both sir" On my Polaris trip my trash was accumulating. They did not pick up dirty dishes and cups for hrs. I wanted an after dinner drink which was offered on LOT (cognac) but on United I had to go to the galley to ask and they didn't have any. Maybe it's just a polish thing. I live in DC so it wasn't very convenient to catch a LOT flight but I would definitely find a way to fly their business class again. Polaris was disappointing and twice the price,

[@globalluxurytravel1]

This was a great review. As a travel agent who flies all around the world and a lot of people don't believe that I'm afraid to fly. To hear a review from an actual pilot makes me feel comforted. So I will look to follow and check out more of your flight reviews.👍🏾

[@firstsur451]

Nice to have an aviation influencer who is a nice surprise for my 👁️

[@janpalmer392]

LOT Polish Airlines has onboard service. Most passengers are pleasantly surprised. Great aircraft from Boeing 787s, 737s and Embraers.

[@robineur]

Thank you for opening my eyes to the LOT product; I know now that - if somewhat dated (which I don't mind) - I would really enjoy the experience. By the way, I like the idea of dimming the windows for the flight safety presentation. It encourages passengers to pay attention!

[@thedesignairvideo]

It's a fun way of making people watch it for sure. And yes, i don't mind a dated product as long as it's comfortable, and glad it's opened your eyes, i was surprised as well when i flew them! Happy i can share my experience.

[@brianmartin6016]

Nice review. Looks like the crew really took good care of you. Always a plus!

[@ajitgeorgekuruvilla7384]

That’s a good report. I was surprised by the product. The competitive fares definitely make it an option to consider.

[@michaeljay3629]

as always, great information, beautiful presentation, and a lot of fun

[@thedesignairvideo]

Thanks Michael, means a lot!

[@Joseph-bb1pj]

Wow, those meal trolleys are a real classic!

[@TheFilipinoTraveler]

I read that LOT will offer a brand new business class seat in the next few years. Hopefully, it can compete with other European airlines.

[@Deadsurfr]

Nice review. I’ll consider LOT in the future. And, they’re a Star Alliance carrier as well

[@rishic6701]

Your video just inspired me to fly in LOT Airlines. I have been a steadfast flyer in Lufthansa . I shall try LOT this summer.

[@gunvaldsandhaland7757]

I Have Seen Pictures Of The New Cabins I Like What I Saw.Great Trip Report

[@thedesignairvideo]

Thank you very much!

[@kmstronski4742]

Too bad you have to wait four years for it

[@JayJay-dr2lo]

Great video, made decide which airline to use from London to NY and obviously, LOT.

[@thedesignairvideo]

I’m glad you enjoyed it!

[@flightreviewbymatt]

Great review! I'm glad that you enjoyed your flights! ;D

[@thedesignairvideo]

Thank you!

[@prathamkanodia8926]

Very detailed and nicely shot flight review. Hope to have more of your content 😀

[@flyingdentist]

Fabulous flight trip review.LOT looks a decent airline with great service but their interior looks a bit outdated.The new one will make a difference for sure.

[@thedesignairvideo]

Totally agree

[@lucasjeorge1792]

좌석이 아주 넓군요! 영상 유익하게 잘 봤어요.

[@dominikaposseren4087]

Love your videos! Hope you get to fly SAS business class, would love your thoughts!

[@paul.martens]

Sure, the hard product wide body featured here is dated, but how is that any different from the vast number of Lufthansa business 2-2-2 craft configurations 😢 Great review as always.

[@thedesignairvideo]

Thanks so much Paul, yes i agree and it's a shame that smaller carriers like this can launch a new product in a matter of years while we've been waiting so long for the new Lufthansa product.

[@chrisallen9303]

I love what I see!!!

[@sascharai1335]

Great review, I was wondering what LOT would be like, and if it could be an alternative to LH, if there are good deals available. Looks like they have a decent soft product.

[@ChetanMota]

Do fly the Finnair new cabin and let us know your reviews of their innovative seats when its possible for you. Cheers!

[@CHGMANCHG]

LOT Polish Airlines charged me business class ZED while I downgraded to Economy Class because premium cabins checked in full. I never got the downgrade refund flying Warsaw to Chicago. LOT Polish Airlines needs to upgrade the ZED ticketing system for other airline staff. SAS and Finnair have the downgrade refund feature that if you list Business Class ZED and get only economy class, you will immediately get a downgrade refund.

[@HelloOnepiece]

Tbh I prefer these older seats, privacy be damned. My legs can move around comfortably in these beds

[@thedesignairvideo]

It's certainly a benefit for sure!

[@thomasmooreCQ]

That kind of business class seat may've been fine when the 787 first came out. But it's time for an improvement. Though I'd chose this over LH's current offering or BA's previous business class seat or what UA has on some of their 777s .

[@piotr7579]

Hej love your videos can you fly lot embraer erj195 business class ❤😊

[@peterdelight513]

Great review. Subbed. You’re handsome 😁

[@thedesignairvideo]

Thanks for the sub!

[@tymoteuszgiers3512]

LOT Buisness Class is the best!

[@mohammadislam2652]

Nice Video TheDesignAir

[@MH-gh]

😅@2:54, the customary😉 …nice take on this airline 👍🏻

[@kshitijmittal91]

So how will the other person uses washroom midnight? By waking you up?

[@Magarita810]

Wow! they are going to be a competitive airline in the not so distant future. I must admit not keen on the cold cuts though

[@Mr.Parker95]

Neither am I but they are part of traditional polish cuisine, which is probably why they are in the menu

[@trikitikitak]

'Which customer you are, service you find'. LOT Business Class is Business Class by Poland. It is a service for £1800, Warsaw to Chicago. Then, from Poland to the USA, 95% are people who cannot spend €5,000 They carry food in the hold, in bags.

[@eglita]

Was the bathroom in the close proximity in 4C or was it in the front?

[@thedesignairvideo]

It was close to the seat yes. There is one at the front and two behind.

[@wczapski]

dude, a quick question …. assuming you were flying out of US, how was preTSA (when going via security at that US airport)working for you? LOT is toooo cheap to get into this program…. i hope you were not connecting via JetBlue …. comments?

[@nicolenew1708]

😊😊😊

[@timothyyhtomit]

Did you get to go to the elite lounge within the lounge?

[@maxpower2511]

Flew Premium Economy and it was good but Economy is real bad...the food really went downhill from years ago.

[@CesardelaCruzCurril-gf8ob]

just one more Airline Blogger .... Flying is not about Food and Service, it’s about Security and arriving Safe at your destination and on Time. I Cross the Atlántic 3 times a month for business in business class since 2008 and my main concern is safety and punctuality . For good service , charter your private jet !

[@yakuzzi2206]

If it's only about security, safety and punctuality then why don't you fly coach?

[@17cmmittlererminenwerfer81]

"Why have one dessert, when you can have all three?" Because of gluttony. It amazes me that people have to eat so much and so often on a single flight.

[@MPDLR]

was Meathead on the flight.

[@FCOLAXCDG]

❤🇱🇨!!!

[@PalmBeachDog]

THE cabin looks like a dated leisure carrier. But your dressed as though you expected to be flying a leisure carrier.

[@InFltSvc]

As a retired Flight Attendant, I would never take advice from a person that wears shorts to do a review I n business or any class flying over the ocean. I mean really! get sone class if your going to fly, fly appropriately..

[@Chorizo727]

Ok boomer. The retirement home is that way.

[@rajahkoppala3382]

What a load of crap. I am glad you retired. What has shorts to do with a review. Its highly judgmental

[@yakuzzi2206]

@robertnilsson80 remember to wear a suit next time you travel or this person from the Internet is not going to listen to your advice 😧

[@strawberriesandcandy]

🤨this isn’t the 1960s anymore. who dresses up just to fly?

[@SuhMyth189]

Lmao a flight attendant who try’s to belittle someone 😂

[@robertnilsson80]

Bad seat... only premium economi ...

[@thedesignairvideo]

I wish i could fly a premium economy like this! ;-)

[@romanarozmilowska2679]

Lay flat premium economy? Can you let us know what airline provides that product?

[@ericthire9106]

halte aux ploucs qui se présente en short en classe affaire ou en premiere c est insupportable

[@leesimmons9091]

Just fly EASYJET

[@kmstronski4742]

Trash product and customer service 😂😂 great review