Low Voltage Underground: Electricity Repairing | WPD Power Cuts

Ever wondered what electricity repairing looks like and what happens when there is a fault reported on our network? Watch our video all about the underground repair process to find out more.
#ElectricityRepairing #LowVoltageUnderground #WesternPowerDistribution #ElectricalRepairing #ElectricMaintenance #ElectricityFaultRepairing #PowerCuts
▬ Alternative supplies ▬▬▬▬▬▬▬▬▬▬▬▬
Once the fault is reported, what do we do?
Our engineers are dispatched to the reported fault site. Once on site, staff will look to restore as many customers as possible - using alternative supplies where possible.
▬ Fault finding ▬▬▬▬▬▬▬▬▬▬▬▬
Our teams will then start to locate the fault. The team will cheque the feeding views and restore if blown.
Fault finding equipment can be installed to notify us and help prevent future faults at that location. If we identify a potential fault, we will fix it before it becomes a fault and inconveniences our customers.
If replacing the fuses doesn't restore customer supplies ...
► They will look at fault history in the area
► Details from customer calls
► Take a reading from the feeding substation
► Visit our customer properties to discuss the problems they've experienced
► Look for activity along the faulty cable length and dig at strategic points to test the cable.
Once the team locate the fault, the repairs can start.
▬ About Western Power Distribution ▬▬▬▬▬▬▬▬▬▬▬▬
Western Power Distribution is the company responsible for electricity distribution in the Midlands, South West and Wales. Our business serves over 8 million customers and we employ over 6,500 members of staff to ensure the highest quality of service.
We are regulated by Ofgem (the Office of the Gas and Electricity Markets) and we are very proud to have been awarded the Government's Charter Mark, now known as the Customer Service Excellence award, since 1992.
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