Рет қаралды 64
The 15th episode of the Loyalty Stories Podcast is here, featuring our Global Head of Partnerships Michelle Ellicott-Taylor, and James Baker, Global Head of Strategy (Managing Partner) at VML Consulting. During this session, they deep-dive into what Apple and Nike are doing really really well when it comes to earning customer loyalty. Then also explore why customers gravitate towards transactional and experiential benefits differently.
Key Takeaways from Loyalty Stories 15:
- Gamification is about to take over in the near future.
- How Amazon and The North Face managed to connect to their customers so well
- What regional nuances and vendor capabilities to look out for, when crafting a loyalty program
New episodes every Tuesday! Don't forget to tune in! Subscribe and click on the bell icon to turn on notifications! If you enjoyed our content, please share the video and give it a thumbs up!
Looking for more in-depth resources? Download Antavo’s Global Customer Loyalty Report 2024: antavo.com/rep...
Don’t miss out on the latest loyalty industry insights and upcoming trends, sign up for our newsletter here: antavo.com/new...
#Antavo #Podcast #LoyaltyStories