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#DIY #Stickerbook #Planner
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UPDATE….12/1/22 my order arrived! It was intact and my products were beautiful (as expected). Won’t be ordering from any UK shops for quite some time as this was way too long for my taste. September to December … that’s too long for stickers.
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I feel it’s only fair to give you an explanation of the shop and what is happening with my order.
If the situation comes to a resolution then I’m able to delete this from the description box and not have it imbedded in the video for all eternity.
The shop is josephinebow.com/ and I ordered…reusable sticker book and some kits, acetate and vellum. She has beautiful things with amazing designs. I ordered 9/18/22 and it shipped on 10/11/22. A very long wait time but all within the times that is stated at the top of her website. I’ve purchased one time before this from her on Etsy. As I stated in the video I chose to have it ship Standard International Shipping which was the cheapest. When it shipped I did not receive a shipping notification. As I’m typing this now it’s 11/11/22 so it’s been a month since it shipped. Around week three I got concerned but thought I’d give it a few more days. On 11/8/22 I sent a DM to her asking what does she do when this type of situation occurs with a possible lost order? I waited over 24 hours with no response and then emailed her through her website (11/9/22). About 12 hours later I received a “I will look into this….” Message and then another day before I heard back stating that international shipping can take up 35 days and wished me well hoping my order would arrive soon. My response to that last email was that her site in the FAQ section states that international shipping is 3-17 business days and that maybe she should take a look at that and change it. It was also explained to me that they are having postal issues with strikes. Which I responded that to protect her in business maybe then NO TRACKED shipping should not be an option for the customers. I have not received a response. As stated in the video I should have 100% chosen tracked shipping and will never NOT order from a shop without that. I have to say that from all my years of ordering from privately owned sticker businesses this has been the slowest customer service I’ve ever received. I will keep all of you posted if my order ever shows up.
I also want to add that I did not ask for a refund or a replacement. I just asked what is her process when faced with possible lost international orders.
And for awhile now in the UK there have been issues with their postal system with strikes. Maybe this should be something that a UK shop should mention. Maybe UNTRACKED International shipping should not be offered. If I were a sticker shop owner I would want to protect myself from this. And given the proper information I probably would have chosen differently when placing my order.
This video is not intended for children 13 years or younger.
Ways to contact me directly...
Email
talksfromtheheart@gmail.com
Instagram is
@talksfromtheheart
Thanks for watching! Always Enjoy Today!
Cloth and Paper
clothandpaper.com
Simply Gilded (the bow washi I love)
If you use this link you can get $5 off a $15 or more order off your first order.
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Pookie Bear Cuties (mention me for my freebie)
Use code RobinYT15 for 15% off any size order.
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*Also you can contact her directly on Instagram if you are interested in Scentsy.
Sweet Kawaii Designs (code ROBIN10 for 10% and my freebie)
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Rasberyl Designs (use code Robin15 for 15% off your order of any size)
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Sterling Ink (Code is Robin20 for 20% off any size order)
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Coffee Monzter Co
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Here are the things I mentioned from Amazon. These are Affiliate Links where I make a commission on the sales but you as the customer do not pay more for the product. Thank you.
Set of 2 Reusable Sticker Books
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B6 Waterproof Pouches
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Release (reusable) Sticker Paper
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Blue Happy Planner Punch
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Gold Discs
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Arm that I use for Filming
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Plastic Sleeve for Ring Binder
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Avery Ring Binder
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Avery Sheet Protectors
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Tab Punch
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Laminator (this is the one I own)
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Demo Label Maker
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