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Obtaining the Skills Pass
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Welcome to Skills Pass for the Tourism and Hospitality Industry in Malta!
Here's a comprehensive guide on how to obtain your Skills Pass:
Upon registration all candidates are required to fill in their personal details, upload a copy of their passport (the photo side) as well as take a picture to confirm their identity.
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Online Training and Assessment
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Following registration, the candidate is invited to purchase the modules which include four mandatory modules and at least one occupation.
Candidates must pass all mandatory assessments, including:
›English Proficiency Test
› Basic Customer Care
› Basic Maltese Tourism Product Course
› Basic English for Hospitality Course
Following successful completion of the mandatory assessments, the candidates proceed to the occupation selection. Candidates must select one occupation from the following options:
› Luggage Porter (Front Office)
› Receptionist (Front Office)
› Bar Waiter (Bar Staff)
General Attendant (Housekeeping)
Online Interview via Video
Conferencing
Upon successful completion of Phase 1, the candidate is invited to choose a time slot for the
Online Interview. The assessor confirms the time slot within a week and the candidate shall receive confirmation and instructions via email upon confirmation.
On the interview day, candidates from countries not in the EU or European Economic Area or European Free Trade Agreement that require a visa to enter Malta, are required to go to their nearest VFS Centre for their online interview. On the other hand, candidates from non-EU or European Economic Area or European Free Trade Agreement countries that do not require a visa to enter Malta are to visit the Institute of Tourism Studies in Malta for the online interview.
Upon successful completion of Phase 2, the candidate will then receive the permanent Skills Pass and will be able to work in the Hospitality and Tourism Sector in Malta.