Managing Change

Introducing change is not easy in a healthcare setting because it often makes people uncomfortable and causes anxiety. Engaging users early on in decision making and workflow changes is essential. This video offers advice to anyone considering a switch to an electronic clinical system
Key words/Topics: Change management, workflow, patient engagement, go-live, engaging users, understanding individual needs and viewpoints, managing expectations.
This material was developed by The University of Alabama at Birmingham, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under award number 1U24OC000023