Mars Cloud Oracle Fusion SCM - MFG(Manfacturing) Basic Session

[@ravitejadasari1623]

Hi All, When I try to update the EFF for sales orders when Line status is closed and Header status is processing it is working fine, But for some Return orders giving an error like the fulfill line is closed you can't update the line, this error I am getting only for return order and for specific return orders only like 5-6 in 10 Orders, and for normal orders I am able to update. Same thing happened through REST API also. Any idea on this why we are getting likt that for specific orders? I don't see any difference between success and failure orders in the tables. Please share your thoughts.

[@marscloud-fusionscm7492]

Not sure. I can see the system behavior is different for different orders. Please check any Groovy scripts are written for updating of the EFF values and its only written for Sales order not for Return orders. if those EFF's are not drive by Groovy script extensions please raise the SR..

[@ravitejadasari1623]

@@marscloud-fusionscm7492 Thank you, Yeah we don't have any extensions for that, Not sure why system is behaving different for different orders, Raised an SR they are investigating on this