Mastering Salesforce Einstein Chatbot || Getting Started with Salesforce Einstein Bots- Session 1

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[@jakubtiffanolma6832]

When I click on "Set up Chat" I see a message saying "Chat isn't enabled. Contact Salesforce.", but I can't see any option to enable chat.

[@aitechone5907]

Steps to enable Chat: 1. From Setup, enter Chat Settings in the Quick Find box, then select Chat Settings. 2. Select Enable Chat. 3. Click Save. Hope this helps.

[@jakubtiffanolma6832]

@@aitechone5907 You see, the problem is when I try searching for Chat settings nothing shows up. In salesforce documentation it says they're going to remove chat feature by 2026 and they're not supporting it anymore, so I think you can only enable it if you had been using it before they stopped supporting it.

[@aitechone5907]

Try this Setup-->Users-->Edit user--->Enable Chat option