Matrix How To Use MATRIX BLUE

[@SGSAutomotive]

My detailer did mine with this Matrix blue and it looks great for 2 days then milky mess appeared everywhere we have had to machine it polish off. He followed the instructions properly and used panel prep plus as a final cleaner after clay bar was used over the whole car. Now we basically need to start again and as we don’t know why it happened I’m going to have to switch to another product. So I have to say at this stage this was a huge waste of money

[@matrixceramics8560]

Hi, we are so sorry to hear this, if your detailer could contact our customer support we would be more than happy to assist and get to the bottom of this, we apologise again for any inconvenience, Thanks.

[@SGSAutomotive]

how do we contact customer support ? thanks@@matrixceramics8560

[@SGSAutomotive]

what's the number please as I'm not getting anything from Autosmart who I bought it from other than a statement saying i need to pay for it. @@matrixceramics8560

[@jaroklein1390]

Exactly happened to me!car looked amazing when the coating been done,it’s now around 2 months and customer come back to complain,lots of milky mess everywhere,now l have to do full car again!wasted money and time and the product it’s not the cheapest,l used all the time gtecniq and never had issues,so l wanted to try something different,very disappointed with the matrix blue,just wandering how l can get money back for the product

[@SGSAutomotive]

@@jaroklein1390 our local Autosmart Rep came and did mine again and it’s been amazing since. Not sure what happened first time around but second time all was good