If you're a small dealer watching this, a great idea would be to wait 30 days, and make a call on the customer to "re-deliver" the machine. You'll build loyalty, and probably get customers asking for quotes on attachments, referral business etc.
@007kubotaguy19602 жыл бұрын
Neal great video. As someone who has worked on farm equipment for 45 years and started in the dealership as the PTI person. I find it unbelievable that we make excuses for technicians not doing their job. If I would have sent equipment out the way it is being sent out today I wouldn't have been terminated immediately. To tell a customer that he needs to recheck his fluids is unacceptable. It is good that a customer gets to know his tractor true. But when a customer has to add gallons of hydraulic oil and quarts of fluid to the front axle this is just unacceptable.
@yotajeff685 жыл бұрын
Check everywhere for damage also. My L2501 was delivered with a crushed hydraulic filter, dented hydraulic line, and a bent brake arm. Obvious truck unloading damage. I ended up with a different new tractor.
@timmontalvo62424 жыл бұрын
I've learned more with your videos than the salesman knew when I asked, he just said you'd have to read the manual,, I pick up the L series 33 horse, I appreciate your knowledge, thanks friend,
@tominsc99095 жыл бұрын
With liquid filled tires you can have liquid in the stem even if the liquid level is lower than the stem when you're checking. Give it a shot of air first to clear the stem before checking the pressure so you don't get that liquid in your gauge.
@jaycoy595 жыл бұрын
Good idea
@crystaloliver65594 жыл бұрын
Don't wipe the grease off the zerk/grease fittings when you grease them. Wipe the grease off with a rag before you grease it again, so you do take a chance of pushing containments into your fittings.
@pohbor57885 жыл бұрын
We found on our new one, the dealer prep was spot on, but found some loose fittings and bolts that were factory done. I just checked the whole thing over to be comfortable.
@user-jp1ct2fl8l5 жыл бұрын
Always enjoy your videos , would like to see a video on general maintenance, that a customer can do . Changing fuel filters or hydraulic fluid. Owner manuals leave a lot to be desired.
@heathjones19802 жыл бұрын
Came here for the great advice, stayed for the bloopers :) Thanks for all your insightful videos Neil, they have been invaluable to me. If you are ever in QLD Australia, IOU beer!
@wildbill23c3 жыл бұрын
Great points. Just took delivery of my BX2680 a couple days ago. As soon as the salesman packed up and left I was out with the torque wrench checking bolts....glad I did a few of the lug nuts on the back wheels were not tight/torqued properly. Also found a small hydraulic leak which took a while to figure out where it was leaking, but was an easy turn of a wrench to fix. Stopped by the dealership today and picked up extra fluids to keep things topped off. Waiting on my 60" mower deck and pallet forks, hopefully I get them soon to get the delivery stuff out of the way. Done a bit of tilling and box scraper work already, and some loader work very impressed with what this tractor can do.
@HillbillyRednecking4 жыл бұрын
I had to tighten the loader frame bolts, tighten the top radiator hose, tighten a loader hydraulic hose, all on a brand new tractor
@gary4645 Жыл бұрын
Great videos' love watching and they are informative. Being a tractor owner for over 30 years I still pick up on things and I never get tired of seeing Orange.
@deanstrickland69935 жыл бұрын
Great video!! As a relatively new owner, this would be great for people looking to buy and/or have just bought their new tractor. Thank you and please keep up the great work and commitment to customers!!
@akbychoice5 жыл бұрын
Not all grease fittings are for something that moves all the time. We had a combine and there was a grease fitting that was actually used to make an adjust sort of like a mini-hydraulic Ram. Over pumping that fitting was a bad thing. Pay attention to fluid levels in relation to the temperature, most have a check when hot or check when cold spot, dip stick or sight glass.
@paullambert26685 жыл бұрын
Lots of excavators have a grease fitting to tension the tracks.
@akbychoice5 жыл бұрын
Paul Lambert yup
@hphillips74255 жыл бұрын
Good advice. Hyd. Oil was a little low 2 grease fitting missed and cotter hair pin on linkage for locking the brakes was missing. I also had trouble getting a operations manual for the la 534. The Kubota dealer got one to me after I told them to forget about sending me one because Kubota sent pdf to my e-mail
@scottchang-fleeman37285 жыл бұрын
Would love to see a video of what to look for when buying a used tractor. A lot of things are similar probably to this video, but any tell tale signs that a machine was not properly maintained, or red flags that would prevent you from overpaying for a used piece of equipment
@Shane_O.51585 жыл бұрын
your soo right Niel, our bran new tractor had loose seat nuts, a hydrolic line was touching the rear tyre and thair "fix" was to cable tie it, the "new" paint was rusting off the wheels, paint scratches, etc.
@sawjunky54145 жыл бұрын
Great video Neil. Thanks for all the free education you've given us
@waynelampe14503 жыл бұрын
I enjoy your videos and would like a in depth video of the Kubota L4701 operations. Thx again.
@chrisdaley51755 жыл бұрын
Nice. I will get some extra pins, lnks. I just had the steering piston replaced under warranty at 36 hours with old one leaking. Yeah thanks for the review.
@allenchancery23044 жыл бұрын
Gotta have a bloopers show somewhere,thanks for imfo
@TimeAfterTym3 жыл бұрын
Hi, I was just wondering if You had a checklist form for your customers to keep in a maintenance folder? It would be handy to have a list to check things off as you go through inspecting a newly delivered tractor or just inspect your tractor.
@wolf09943 жыл бұрын
Love your videos! Thanks
@davebarnessr.58054 жыл бұрын
Another great video Neil , I got one question, I just completed the 50 service on my L4701, I breezed thru the oil and filter change and I birddog the machine with a grease gun. However when it came time to change both hydraulic filters (HST) I could not get them loose, I destroyed a standard oil filter wrench and ended up buying the huge oil filter wrench Kubota has, and I was still barely able to break them free finally, question, can I expect a whoopin every time I gotta change these filters or is it just an issue with some new tractors? ??
@ernestbrilhart50413 жыл бұрын
I wish you were my dealer. I took delivery of my tractor with out and instruction or information. I have no clue how to take my backhoe off of my LX2610. I have a 60" LandPride brush hog sitting in my shop.
@thomaspritchard32145 жыл бұрын
Excellent video..great tips given by someone who knows the business! Thanks for taking the time to post!
@charlesrose72125 жыл бұрын
Great video. Thanks!
@KubotaL40605 жыл бұрын
Great video, loved the bloopers. Those seat back document compartments are a waste anyway... Mine is screwed shut.
@stephendemyer58293 ай бұрын
Great Info.Apreciated.
@hallowedmeadow4636 Жыл бұрын
Know what's easy? Hiring competent people, enforcing accountability, and not pushing off poor quality control off onto customers.
@henrymorgan39822 жыл бұрын
It's called quality control.
@glennmarcucio71565 жыл бұрын
Great video Neil!!! I have a question being new to Kubota and the tractor world. How do you identify the model year of a Kubota tractor? When purchasing a new Kubota BX1880 other than the dealer writing the model year on the receipt (or if they don't) how can you tell what year it is? Is it available through the VIN or serial number? Is it written somewhere on the tractor on a label?
@paulgualtieri73134 жыл бұрын
This is a great question which should have an answer. ???
@MessicksEquip4 жыл бұрын
I did a video on this. Tractors do not have years.
@paulgualtieri73134 жыл бұрын
@@MessicksEquip Thanks
@jondoecan2 жыл бұрын
Question, B2601 with a 100 hours on it. Looking at it next week. Anything I should be looking for, as far as red flags on it?
@kenthomson65284 жыл бұрын
You do great videos
@frankekasjr86715 жыл бұрын
Good information Neil. How does the 3901 compare to the New Holland 1925? Will you sell a tractor in the crate?
@MessicksEquip5 жыл бұрын
No crated tractors, lots of concerns. 3901 is a close comparison, unless your looking for a gear drive.
@michaelpettit12635 жыл бұрын
Fuel Tank water separator - My brand new TLB from another vendor evidently sat on the lot from November until coming to me in May. The fuel tank was left mostly empty. Lots of water condensation and algae growth. The dealer's solution was to come out after the machine stopped from water and goo in the separator and drain/wipe out the tank. Now I have old algae bits filling up the new separator all the time. I will eventually have to have the tank drained and washed. Big pain for something that can be prevented by the dealer during storage or corrected before shipping to the customer. Also - have your dealer show you (actually demonstrate) how to bleed your fuel system after changing the separator or a filter. Mine requires pressurizing the fuel tank with compressed air as the fuel pump isn't strong enough. This is despite the user's guide saying 'just turn it over a couple of times.'
@MessicksEquip5 жыл бұрын
Is it a Mahindra?
@michaelpettit12635 жыл бұрын
@@MessicksEquip JCB. Big 20 gallon steel fuel tank. Luckily there is a huge access bung on the bottom, and the filler neck comes off to offer a 6" hole. Cleaning shouldn't be too painful.
@jc-botaman10775 жыл бұрын
Hi Michael, What model TLB did you get? Who is your dealer? I got a 3CX Compact at the beginning of the year from Stephenson Equipment in Harrisburg, Pa. Its an awesome machine and the dealer has been a pleasure to work with. Hopefully your dealer resolves you issues as they should. As you can read all over KZbin your dealer is a very important part of owning a tractor.
@michaelpettit12635 жыл бұрын
JC-Botaman I purchased a 3CX Compact as well. It is a very strong machine for its size. I was sad that the Kubota M62 wasn’t really in the same class, even though Kubota calls it out as the comparison model to the M62. I use it for excavating, construction and timber handling. My existing dealer is fine. Messick’s was great. I may end up back with them some time.
@arnejahr35314 жыл бұрын
Great advise . U da man
@Marcelino8085 жыл бұрын
Hey Neil -- Can you do a video on why kubotas transmission is so damn noisey ?....My '12 BX2660 was noisey even after changing the HST fluid and filter...now I recently upgraded to a '16 B3350 and its the same way..and it gets annoying..Thanks
@MessicksEquip5 жыл бұрын
pretty much all HST's are that way. Its pumping oil though tight orifices.
@Marcelino8085 жыл бұрын
Sounds like they are low on oil
@wildbill23c4 жыл бұрын
@@MessicksEquip The hydro-transaxle in my lawn tractor is really noisy when its cold, the noise seems to dissipate as the machine warms up, even more of a pronounced whining noise in the winter...the trouble is there's no way to let it warm up without sitting on the tractor due to all the safety stuff on them, you can't just release the parking brake and let the machine sit in neutral and let fluid circulate a while and warm up a bit, is there a way to do this on a regular sub-compact tractor? I wouldn't think jumping on a tractor and just driving off when its cold both engine and hydraulic/transmission system would be a good idea?
@christ48934 жыл бұрын
I got a brand new bx2380 and on the flatest ground I can find my bucket is like an inch higher on the left side. Is that something I should be able to figure out or should I call my dealer? Thanks
@MessicksEquip4 жыл бұрын
between all the pins and moving parts its normal to be bit off, but if you get it on a concrete pad and find its that far off, call your dealer and have them check that everything was welded straight. No harm in having them check.
@bartdaw66813 жыл бұрын
Hi, how about you do a video re the My Kubota App?
@MessicksEquip3 жыл бұрын
I did a few months ago.
@bartdaw66813 жыл бұрын
@@MessicksEquip I am going to find it and watch it. Your videos are really good and even my wife thinks that you really know your products.
@faulltw5 жыл бұрын
As I found out, ask the salesman any questions you have because the delivery guy is a contractor paid to drop and go and has no interest in your questions.
@MessicksEquip5 жыл бұрын
Most of our salesmen do their own. Sounds like you found out why
@faulltw5 жыл бұрын
@@MessicksEquipFrom watching your videos it seems you guys are a top notch outfit. I would have bought my tractor from you if we were in the area
@rogermccann76275 жыл бұрын
Why don't you ever promote or feature the Steiner tractors and attachments ?????
@urbanawoodproject31235 жыл бұрын
After waiting over 6 weeks, I just took delivery of a "new" Kubota BX23S, and I'm extremely disappointed. Lots of rust and sun-fading and it turned out the tractor is closer to 2 years old, not 2 months old as my dealer told me. I made a walk-around video of all the problems: kzbin.info/www/bejne/hnerdJJ_pbSjfMU Any advice on how to proceed?
@MessicksEquip5 жыл бұрын
Did you have a conversation with the dealer you bought it from?
@urbanawoodproject31235 жыл бұрын
@@MessicksEquip Yes, he's going to come look at it and said he could maybe take it back and "freshen" some things up. I don't think that is going to result in a satisfactory outcome...
@MessicksEquip5 жыл бұрын
@@urbanawoodproject3123 see what kind of resolution they give. It's a mess on their end, but insisting on a fresh unit is not unheard of. Really odd that a dealer would have a BX that old, it's a high volume tractor.
@donniebargo9642 жыл бұрын
What about my hat I bought a new tractor and they delivered the tractor and I owners manual didn't bring me a new hat the other new tractor I bought that brand tractor brought me a new hat
@MessicksEquip2 жыл бұрын
Did you buy it from us?
@donniebargo9642 жыл бұрын
No but I might buy next one with you. I was talking about southeast farm in London ky..but right now I'm shopping for a 100 horsepower tractor to run potato harvester. I have prices from valley in Somerset ky on mahindra and massey Ferguson. Southeast in London ky on McCormick caseih and kioti. And Morgan's in corbin on ls and tym .larry stovsand equipment in Nashville tn on kioti and tym .not even in market for John deere just out of price range and too short of warranty. Would like to price newholland but derby in Richmond hasn't even called me back.
@donniebargo9642 жыл бұрын
I like to watch your videos and I like good works videos. Seth priced me a used hay stacker but I found a 60 bale stacker in Tennessee for 35k and that's what I'm going to be putting with my new mt573.need another bigger machine for my organic potato operation.
@kennethbrown1095 жыл бұрын
All of those grease and oils spots are where those trashy green tractors set.