Metric definition in

[@anushapeddireddi9218]

Good explanation

[@brightjunis5150]

Nice ..

[@khushipatra7649]

Hello I have a query regarding response SLA Like I need to fetch time difference between ticket assigned to assignment group to individual assagine

[@shirishakunta3332]

For creating report for incident metric table this is the solution and need to create a new report or no need?

[@younghawt5557]

how would i query the information captured , i want to query the start time

[@purnenduish]

Mam can you please make a videos of what are the questions asked in servicenow interviews?? It will surely help me and others. Thanks you 🙏

[@shreyabehate9199]

Yes please tell how to show duration of all the older requests?

[@vikas23feb]

Why have you stopped creating videos? Your videos are good

[@eshanacharjee]

How can i calculate the changes for the " Category " Field for a particular incident. Please suggest asap

[@reddy81]

Could you please share the video if you have that calculate the business duration per assignment group in incident management

[@divyahch8010]

How to get the report after this, yes it's helpful and can we do this for assignment group as well right? Please confirm

[@Caused9148]

Did you figure out how to get the report from this? If so, can you please share?

[@ng-xx2ns]

Can you show on any customer table other than incident because it is a OOB functionality..?

[@theBeastMastersDojo]

It is OOTB but you won't be able to use it for tables where the task is not extended unless and until you write custom scripts

[@Caused9148]

How do you get the report for the metric definition?

[@pranavs05]

How to calculate duration for older records? Before creating metrics?

[@snowstormacademy7555]

Calculation cannot be done for old records