MG ZS EV ownership review | Chose ZS EV over Nexon EV now regrets! A faulty car? Auto Journal India

Watch Mr. Nitin Sharma sharing his ZS EV ownership experience & services received from MG India. He has faced multiple issues from the manufacturer such as:
➥ After 1 year of owning the vehicle he still hasn’t received the registration certificate
➥ Pathetic RSA service
➥ Didn’t get the driving range as promised
➥ Faulty charger that lead to short circuit at his house.
The house could have been set on fire.
➥ Vehicle hangs up in between & stops responding
& many more.
➥ If you have faced any such issues, feel free to share with us. We are always there to help you.
➥ Hope you liked the ownership experience of MG ZS EV.
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[@rickflyer8369]

Phone hang hota tha ... pehli baar Gaari hang hogayi heh .😅😅😅

[@mohitrastogi6189]

🤣

[@amanhaque7520]

Ye Fully Automatic, Pure EV hai... On hone k baad jiss tarah mob kam nahi karta usi tarah ye car k bare me keh rahe hain.

[@tinocordifolia1177]

Faulty piece mil gya. Hazaro me ek nikal ata hai ___ bad luck 😢😢😮

[@sumit2000in]

Have been using ZS EV in Jharkhand happily without any flaws so far, somehow I reached this video and came across such a mess this man is dealing with MG. Probably it could be a faulty unit but MG should cooperate to solve his issues. Although, I never had a bad experience with MG so far. The car has a great mileage, approx 350-360 kms in Normal mode with 70% AC. Mine is the 2022 recent model which claims 461kms. Charging never gave any issues, neither the service of MG, nor the product itself. I am really sad to hear about this video altogether. Let me know if I could be of any help to you my brother.

[@jatinderjotboparai9755]

Hi brother. Looking forward to purchase this car. What is your review?

[@scnagpur7617]

I have Zs Ev from last 1 years i have 2021 model and i am very satisfied with my car in this video the customer are going defend the car manufacturer company but trust me i dont have any issue like that and i recommend this EV for every customer 👍👍

[@anixavier13]

I really thank you Nithin for taking time to spread awareness...Their incompetent tech team not able to narrow down the faulty charger, faulty MCB leading to household appliances getting damaged is one thing for which I hope you will get compensated . The other aspect is MG not honouring their battery replacement promises if it range reduces drastically.Forget 8 years not even within 1 year cases they seem to be dealing as per agreement. Instead they are debugging the issue for 8 months and don't mind causing inconvenience to owner.. I hope you get your car battery completely replaced or ur entire money back..you deserve it.All the best bro

[@Jz-fj5ki]

My friend is using mg zs ev for 1 year .. he is much satisfied with his car and showroom.. another friend of mine is also buying zs ev 2022 model..

[@satyamsharma8077]

Very disappointed with MG. Wasn't expecting it. Thanks to Auto Journal for sharing this vedio🙏

[@alokdand1712]

Seems to be a problem with this specific unit but then yes company should take appropriate action and help customer fix the problem. I have seen lot of videos of MG ZS EV where customers are very happy. So I feel this is an isolated issue. Hope the customer gets justice in this scenario.

[@avinavprince]

Honest Review. Such a good manufacture but bad service. Really need a skilled service engineers in India for all OEMs

[@navinreddy903]

Agreed, Manufacturer are good, if they just give little more attention to the service part that dealerships or service people are working properly or not? then it would be more better and their name won't be on fire.

[@AshishKumar-qp2hw]

Jab raaste me band ho jaae tb ronaa 😂😂😂 But jisko problem h usko problem share krne do

[@prasanthchunduri2192]

Hope the company doesn't pressurise neither the customer nor the KZbin channel to remove this video.

[@pavandpp]

I’ve bought this facelift model on 21.03.2022 and it’s really super car

[@pradeepverma3432]

Thanks you so much for this video. Was confused between this and Kona, and this helped in making up my mind.

[@fonsekhmaniya1687]

If resolution is provided by MG Motors India then again upload the owner reaction and satisfaction experience of problem resolutions

[@himanshutiwari9157]

Didn't Expected this from MG 😐

[@abhiyudayshrivastava6142]

Completely disagree because the after sales service of mg is excellent. Already we have hector in my family. The car is excellent and their service is also good. I don’t no how you don’t get the same service. Very sad toh see the story.

[@varunn534]

Then all these incidents created by the car owner himself?

[@mohitrastogi6189]

Thank god maine ye video dekh lia mai bhi Lucknow wale showroom se lene ja ra tha

[@ashishmaurya7867]

Really sad MG should resolve his problem as soon as possible

[@yash0251]

Wow. This just made me happy knowing we booked Nexon Ev

[@chandrasekhar6977]

Congratulations for booking Nexon EV. We look forward to soon see your video of the multitude of problems that you have with your Nexon EV. Probably if you would have seen a video on the negative experience on Nexon EV you would have even avoided booking that. 😅 Best option is a bycycle. The only issue with it would have been the low mileage 😂.

[@drdeeppandey3186]

What is status now

[@brs5767]

27 लाख की गाडी, अगर ऐसे ही प्रॉब्लेम टाटा की गाडी में आते, तो हम भारतीय कितना हंगामा करते ?

[@gauravpatil9536]

Tata ki nexon ev mumbai mai blast hogayi, news gayab hai ab

[@fonsekhmaniya1687]

When such incidents of poor service continues then how people are encouraged to for EV as Tata Motors service dealer is not extremely satisfaction service provider .Plenty of proof available on You Tube

[@Mathibplayschess]

Thank for sharing video

[@RahulKumar-ew3kk]

Did you meet any accidents, as Airbag didn't deploy? As you said that your house gets burnt, could you share some details? Can you share some SS here for the Average thing?

[@rakeshb7065]

Buring issue might to due to overalding issue...i think

[@mehdimir1886]

The customer himself have openly admitted that he didn't know at that point that this was a fault, and he was made to accept by not just MG, but also the electricians that heating is normal. Earthing, Cheap(or duplicate) MCB and wiring has caused this fire in all of the house which is 100% preventable by MCB alone and if the MCB worked then the electrician is to blame he surely must have taken shortcuts in wiring. MG has design fault with keeping charging unit in front of car where most likely place for collision cant expect better from China and charger is also faulty. But this customer got deceived by electrician and MG also the electric suppliers in India do not provide the most cleanest electricity.

[@Reddylion]

All must share this video….. good video on right time…. 👍

[@whatever3041]

I was thinking of buying this car, not anymore, thank you for making this video!

[@gautamsingla233]

Dropped my plan of buying ZS EV

[@Reddylion]

Good

[@drdeeppandey3186]

What happen now

[@gauravgautam3979]

Honest review and Terrible experience by end customer.

[@SensibleScorpion]

Yeh aunty toh Pagal Hai but still MG is at fault of not resolving it in a time bound manner.. She said they got wiring changed then charger was changed could be a wiring issue at their place nd a separate free load is specified of 7.5 kw hope they had all that earlier also. Pls pursue in consumer court nd claim complete damages...

[@varunn534]

Very heart touching incidents. 😢

[@prashantawasthi7864]

Stunned to know this poor service experience

[@DevwithRounak]

Bhai post insurance me to aage se ldd gya to baar baar change krwana padega charger

[@Traveljunkie518]

Beware who were planning to buy mg zs ev executive variant.There are other videos on KZbin where there is same case.

[@rudolfdsilva2844]

I believe that this is a serious issue with the dealer and also providing the defective vehicle to the customer. Secondly, I believe the manufacturer hasn't provided proper training and knowledge regarding the vehicle to the technicians which is very important. Secondly, if the dealers themselves are cheaters, then who will have the confidence to purchase vehicles from them? If the battery is fully down I can agree that there is a problem but the hanging off the vehicle is totally surprising. On the whole, I believe this is a bad experience for the owner with the worst service provider/dealer. When the customers express problems rather than defending the manufacturer the dealer should take such problems seriously with the manufacturers and give justice to the customer, only then the public will have confidence in the dealer. However, there are more positive reviews I have seen about this vehicle, now I think it depends on the dealer who is in the market who truly is interested to provide service to the customers thereby increasing his sales and popularity. Only when the central government realizes that they have to provide more subsidies to Indian Brands, then the cost of the EV vehicles will increase and Indian Car Manufacturers such as TATA and MAHINDRA can provide vehicles with better specs and purchase-worthy options to the people. But when politicians are minting money how will they realize this!! The first thing is that the Dealership of that person has to be cancelled by MG. I was just about to book this car within a short time.

[@ankitsneh9091]

Good job brother I hope this video will so many guys who is going to buy this car#keep going mrinal

[@saurabhgupta6401]

90% of the problems were created by the guy and his mother. Firstly, opt for registration in the same city you live in. Becomes easy to follow up on the status. Also ask for the copy of receipt when you make the payment Secondly, the problem was not with the charger but your house internal wiring. It might not be capable of taking a 7kw load on the wire Thirdly, expect the car to misbehave after you get into an accident. That is common with every car Fourthly, he never mentions if the car hanged after or before the accident And lastly, video could have been shorter and more interesting, if you had removed more scenes of Mummyji living her life in front of the camera

[@razzis7703]

I don't understand what was the purpose of buying this car ? Luxury or economy ? I think the buyer is also at fault, as per law there's a rule which says let the buyer be aware. There are few thing which buyer didn't take into consideration while making such a big transaction. it seems this was an impulsive buying. How silly his statement was that they should have told us at the time of sales. Sellers are not bound to disclose their demerits/faults. it's the buyers responsibility to do research and take a responsible decision. Obviously good salesman are made that way, they will only tell goody goodies about their product and can even show demarits like a feature without making any claim. Buyer don't know anything about how electric vehicle works and he made a decision of buying an electric car worth 27lac and then blaming the seller. A smart buyer only believe in the review given by time to take a decision as the third party reviews and seller praise about the product can be manipulated. Time never lies it always gives you the true picture post market response. So, always hold and wait for the right time. Few people just to show their status in society/family try to become the first or early buyer of some product & make silly purchase/mistakes.

[@pals4ge]

Same case Tata me bhi hua hai yr

[@architgarg7707]

Sir 🙏🙏🙏 pranaaam , aakhein khol di aapne 27 lakh poora waste hain MG ZS EV MAIN

[@amspapa]

kya solution nikla fir finally??

[@DeepakVarshney86]

This is really saddening to learn. MG Motors shall be given a chance too to put their part of the story and I hope MG will do it soon

[@jayaryavart4425]

Boycott Chinese products and Hyundai and Kia and KFC and Bhosdiwood and AAP and congress and mahamilavati panties and tukade tukade gang and leftist and khalistani and western mulla media are SUVAR nothing else 😅 🤣 😂

[@someonesomewhere9133]

Completely made up video. He had an accident and is upset about damage to the bonnet. That is normal is any vehicle.

[@DevwithRounak]

Sad bhai, hum log bhi soch rhe the zs ev ke liye, bach gye, ab creta ya compass me se decide krenge

[@byakoyaokuchki5269]

Compass 2nd base bohut value for money h bhai

[@DevwithRounak]

@@byakoyaokuchki5269 hmm prr uske liye budget bahut stretch krna pdd rha 15-20 me ho jata to bdhia rhta, seltos(ignore)

[@DevwithRounak]

@@byakoyaokuchki5269 ex show room bhi uska 28-30 lakh hai

[@byakoyaokuchki5269]

@@DevwithRounak harrier lelo reliable hai

[@byakoyaokuchki5269]

@@DevwithRounak creta ka top mat lena over priced h

[@attreyachatterjee6658]

Honest review, keep up the good work

[@lobofloyed]

Foot path is encroached?

[@KAWALJEETSINGH56]

I was planning to purchase this Ev but now I have to think

[@indianautovlogger3545]

jb airbag ki yellow light car chalte time aati hai to iskka matlab airbag me koi dikkat hai yaani ki jab car accident hui to airbag me koi dikkat thi baad mai service center walo ne thik kari islie ab car chalte time yellow light off ho jaati hai iska mtlb tumne pdi ache se nhi ki

[@rk88295]

I'm using zs since 1year very happy

[@nandlalkakar2973]

Go for TATA

[@rajneeshpatial8576]

GOOD WORK BRO

[@mzs114]

I think this is the issue with almost all vendors, I bought Ola and my society mates and others bought ather, they too complained the same thing about ASS. Check about Tata, you may get worse feedback.

[@RavinderSingh-yj2ln]

It seems employees do not seem to have expertee of this car. May be Mg astor being highly advanced car, small technical default is not easy to find out by untrained staff. But above all customers should not be made to run from pillar to post.

[@gauravpatil9536]

Iska issue solve hua ya nahi

[@avi2572]

May be owner is right, agree but both side video should make owner n dealer.

[@DasharathbhainPatel-rj9cb]

I have zsev in Ahmedabad,it is best perform car, 15 month of nice experience,, I suggest my relative for ZsEv,MG,,

[@sanalkumarvg2602]

28 lakhs MG? new Nexon EV is coming @ 20 lakhs with 400 km range

[@ramkumarshrestha7780]

@@sanalkumarvg2602 Nepal me 220km is range deti he tumara nexon ev ne

[@sanalkumarvg2602]

@@ramkumarshrestha7780 good range

[@saurabhdwivedi8034]

Honest review

[@mzs114]

18:10, Be careful he may be thinking superstitiously, just cuz there there some issues he may want to dump the car. At least we saw that CC was reaching him, other vendors may not even reach out.

[@amanhaque7520]

Lucknow se lya but Number UP ka q nahi, DL hai ... Just asking

[@yogeshdevda]

RTO TAX ka chakkar hai BABU Bhaiyya😅😅 Delhi me EV vehicle पे RTO TAX nahi lagta

[@rajkumarsahu8337]

Bro, I own a hector and I'm completely satisfied and happy with the after-sales service of MG. Even a few of my friends in different cities, also have a very good experience with the dealers.

[@sudeepkumar4757]

Congratulations for Chinese maal 😁😁, insurance Double karwa lijiye

[@joealthomas4]

@@sudeepkumar4757 tere gharwalo ne bhi yahi bola tha tujhe jab tu paida hua 😂😂

[@creeperstube2725]

Humare paas bhi MG hector hai. Built quality and customer satisfaction is terrible 🙂💔

[@pals4ge]

Thank you batane ke liye

[@ankitamahajan8967]

Very disappointed #MG

[@sureshsolanki9636]

tata nexon is best ev

[@gautamsingla233]

Say no to made in china and yes to made in india

[@jk14wale26]

Maine jst cancel krwai aaj mg zs ev ... Thanks for the video. warna may be next mai hota hai

[@416manikanta]

We people pay lot of money for these vehicles but service is very poor .this is not the only case seen many cases in KZbin itself customer service is very poor . mostly because of targets sales people lie to do more sales and finish targets , service people will lie to close cases fast to complete targets . first company people should remove targets for employees . then only at least they will listen and care for customer .. If companies don't pay resonable salaries and pressure employees to work more this will be the result. And they don't even care because company don't pay them enough money to handle these issues. Ultimately customer suffers. People say ev vehicles are safe and pollution free but while making that lithium batteries they cause more pollution More than 100 cars of diesel for life time. Better buy normal vehicles only than ev till all problems are sorted out.

[@sumitkulkarni5866]

Its very disappointing when it comes to service

[@afrozsubbuhi2796]

So disappointed and worst experience.. Never ever going to suggest anyone

[@shreyanshkaushal]

Tata is Best

[@praveenkumarrao1221]

Hello Auto Journal India, can do a similar survey of OLA Electric scooter. I have a bad experience with them

[@AutoJournalIndia]

Hi Praveen, Sure we would love to cover that. Please ping us on 9696925854.

[@er.shamimsiddiqui2878]

@@AutoJournalIndia nice

[@Chitrakarsanam]

Woman is so talkative

[@SrinivasRao-ui2hz]

Why are they using the England flag when they are selling in India. I think they should remove the sticker which is placed at both the sides.

[@bhanuyadav9269]

China chale toh chand tak nhi toh Raat tak

[@shivansh280182]

@abhiyuday Shrivastava, i hope you r paid well .. or you still have not exactly experienced the vehicle ... Every word i say what i have experienced.

[@mybeautifulindia4058]

New zs ev is better then past zs ev pre facelift see doctor drive video noida mai service achi . Bro new zs ev range is more then.

[@gauravkumar-ph6uc]

Consumer court me case karo

[@sumanbhanja5461]

Buy tata EV 👍

[@AdityaMishra-ly5bq]

Shame on MG Motars..

[@harshsangwan9980]

File a case against MG and the dealer fraud

[@netajipalkar7521]

इतना पैसा डालने के बाद इतनी परेशानी झेलना पडता है. कृपया बतायें क्या कुछ हल निकला या नही.

[@123shaa]

I have ZS ev for an year , and excellent car… there wil always some idiots like this.

[@varunn534]

What is his mistake??

[@rajsingh-lr3nd]

Nice to know not to buy Chinese brand. Now they have removed grill from front

[@RakeshKumar-zd8gu]

Revolt ka bi sikhao

[@RahulSahu-ef8dm]

it's really a matter of concern. Apart from the after sales service of any company, this aspect of an EV is really horrible 😐😐

[@rajindersinghsaran9294]

Shame on MG Say no Chinese product

[@aditya_gupta]

Feel sorry for you but you can find many videos for nexon too

[@vivekchouhan7815]

Ye kaya effect ha bahi

[@automationeducation]

Service support India मे ev के लिये बहुत week है. चायना प्रोडक्ट चली तो चांद तक नही तो रात तक.,🤦

[@gurupriyabehera3727]

Wastage of money

[@shankykumar1009]

I own ZS EV and I'm completely happy and satisfied with it. I must say that it's one of my best investments.

[@ramneetkaurbhatia6118]

Disappointed #MG

[@amit53713]

MG वालों को शर्म आनी चाइए माताजी जो बोल रही h bilkul सही बोल रही है जो उनका समान जला h MG वालों को पैसे देने चाइए और भाई की gaadi change karni chahiye # Boycott MG MOTORS IN INDIA

[@creeperstube2725]

Sabse fail gadi hai mg hector

[@prasannapatwari6736]

Go to consumer court

[@sushantsaurav4363]

Bhai abhi ev leni hi nahi chahiye thi. Bahut se nexon ev me bhi is tarah ki problems sun chuka hoon. Asal me abhi sari company hum logon pe hi gariyon ko test kar rahi hain,tesla bagira ko chor k.

[@Wordsmotion]

Ya honestly, I have also got the same review from many people about MG Zs ev !

[@someonesomewhere9133]

Not at all correct. Most owners are really happy with it.

[@sindhujashukla8848]

I didn’t like the architecture of this car it’s wastage of money …maruti Suzuki is better then this#mg hector worst car ever …….

[@anuraganand7276]

Then you don't even touch Hector, do you? Hector is the best in the segment and in terms of build quality. One of India's strongest SUVs. Through the door, you can feel it. In comparison to other SUVs, I prefer this.

[@sindhujashukla8848]

@@anuraganand7276 GNCAP ratings of Hector ?

[@prashwin0917]

China ka maal loge to Aisa hi hoga bhai. Stop buying Chinese brands vehicles. Boycott Chinese brands 👍

[@rajindersinghsaran9294]

Chinese are showing their quality I will never bye Chinese brand Please buy Tata

[@karanbharti9366]

But personally, I think this is the fault of a customer, here's why, If you are an owner of an EV you have to be smart enough to understand the technical aspects, just blaming the product is not the solution always. If he was aware of the error signal or charge durations then this wouldn't happen, this is why awareness is important.

[@pals4ge]

Pls read it again. Lgta nhi yehi kehna chahte ho aap

[@avi2572]

Even RC not received also customer mistake.

[@amangupta1786]

Accident hogaya aur boss ko yeh nahi pata kuan se car se hua...lol...charge khatam hone wala he boss fir bhi car chala rahe he🤔🤔🤔