L’Oréal delights customers by empowering beauty advisors with Microsoft Teams

L’Oréal, the global beauty company based in Paris, France, owns 36 brands and employs 88,000 people. The company needed a way to help its frontline beauty advisors in retail locations better connect to the business and each other. They rolled out Microsoft Teams, empowering them with the same technology that their office-based colleagues enjoy and creating a stronger connection with the company. Today, beauty advisors use Teams to share insights from the shop floor with headquarters in real time, build a sense of belonging to individual brands, and deliver exceptional customer experiences.
Learn more: aka.ms/LOreal_...
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