Why Airbnb Fails to Disrupt the Hotel Industry

[@ModernMBA]

0:00 Intro 1:22 Hotel Operating Model 2:19 Seasonal Business 3:11 Main Hotel Categories 3:38 Hilton (Overview, Portfolio, Performance) 4:55 Marriott (Overview, Portfolio, Performance) 5:44 IHG (Overview, Portfolio, Performance) 6:14 Hyatt (Overview, Portfolio, Performance) 7:01 Wyndham (Overview, Portfolio, Performance) 7:50 Rise of Airbnb & Industry Response 13:02 Supply-side Innovation 15:09 Outperforming at Scale 16:38 Why Hotels Don't Fear Airbnb 17:12 The Traditional Owner-Operated Model 19:52 Misconceptions & Historical Tradition 22:46 Relic of the Past 24:24 The Platforms of Future Past 25:09 Quantity is not Quality

[@sawyer_lane]

Would love to chat with you about ad placement on a video! These are amazing!

[@learnallican3627]

I am in a Airbnb right now

[@1966bluemax]

Where’s choice hotel?

[@platoscavealum902]

👍

[@homeplanet365]

16:38 The standards of Hotels and Motels are well known and one expects certain things. The Airbnb give the limited customer groups a place to find the strange and unusual, lodgings in locations that larger scale hospitality can't make profitable or for groups that are risky to book in advance like large family gatherings.

[@ashish612]

That Marriott guy nailed it. At one point maybe AirBNB was a threat when it was someone’s house, a personal unit where you were staying and it had its charm so you put up with the lack of service. But now most AirBNBs are purpose built, soulless units which still have inadequate service compared to a hotel. And now they aren’t even cheaper than the hotels with their absurd cleaning fees.

[@spicy_xinger]

they strayed too far from their original value prop. the only time i'll ever use airbnb these days is to book a really unique form of accommodation, but even then, i'm probably better off just contacting the property owner directly to avoid airbnb's ridiculous and opaque fees

[@kjp8196]

I don't even deal with airbnb since they got all those crazy cleaning and house rules. I just want a simple stay and simple cost.

[@jayedith9398]

Funny I am in an airbnb now. 700usd a month. But the hotels near me are 80-100usd per day.

[@kcho6064]

​@@jayedith9398hey mate, which country?

[@jayedith9398]

@@kcho6064 I am the country Georgia. The city is Batumi, it is by the sea and it is tourist season now.

[@KageNoTenshi]

airbnb isn't messing with the hotel industry, they are messing with the housing prices,

[@mosijahi3096]

How so?

[@KageNoTenshi]

@@mosijahi3096 if I buy a regular house that is meant for either personal use or monthly rent, now I have to complete with extra demand which is hotel like daily rents which mostly pays more than monthly rent for obvious reasons, so now there are extra people bidding for the same house that I might of gotten for 80% of that price

[@ayoiawe]

@@KageNoTenshi not to mention that real estate companies are just buying up houses which affect housing prices because they can afford to over pay a little.

[@23Kaugummi]

Airbnb has a lot of backfire in Europe as they took a lot of rentable places out of the market.. so there is a lot of reculations coming or already in the making for them. I really like the idea but they will have the same regulations than hotels in big cities. (how many per city area) So both hotels and airbnb will stay in the future but will be closer than what we had in the past.

[@KageNoTenshi]

@@23Kaugummi 👈basically what he is saying is exactly the same as what I say about Uber, they have way less regulation if any, they paid way less for license and insurance because their vehicle are consider private and not commercial, it’s not even completing on the same grounds, if you want to use your car to drive people around to make money, you need to pay more for license fees, because you are going to be using that car and the roads that much more, so you need to be responsible for a much larger part of their maintenance, and you need to pay much more for insurance, because you will be driving way more than you normally would as a regular person, thus your chance of getting into accidents are that much higher, you can’t play by a much more relax rule set and then turn around and say oh we can do much better and make that much more money, no shit, if I only have to pay half the cost as all my competitors, I can make shit ton more money too, and if I make way more money than everyone else doing the same shit, I can afford to be much nicer and goes the extra miles too

[@thebadshave503]

The magic of the airBnB model died the moment people shifted from using it as a way to get a little extra value out of a vacation home or duplex and started seeing it as a primary source of revenue. It was pretty cheap and homey initially. Once people got into making it a full-time source of income they just became property managers with usually zero of the skills and experience someone in hospitality would normally need to get anywhere near the master keyring.

[@MadisonFalcoFoods]

And the cleaning fees are ridiculous at this point

[@ridwanomar5351]

@@MadisonFalcoFoodsthe cleaning fee were sometimes more then the fee to book 😂😂😂😂

[@ridwanomar5351]

@@MadisonFalcoFoodsimage cleaning somebody’s house during vacation 😂😂😂😂

[@FireWyvern870]

​@@ridwanomar5351yea, it's ridiculous

[@PiitaaDerbez]

The rules are stupid too. Stood at a place in Sunset Beach (beautiful area in OC, California) and according to the host and his rules we were only allowed to read books in complete silence. I wish the dude was more transparent with his rules, or if only Airbnb forced the hosts to be more transparent 🙄 absolutely ridiculous

[@CanadaOtter]

I think the key thing is reliability, after taking a 12 hr flight I don't want to figure out how to get there and how to check in. And sometimes get ghosted by the host

[@vanitymarks8798]

I love the video of a guy who checked into an Airbnb and found notes from the homeowner not to touch this, not to do that...sorry, when your rental has emotional attachment, it's a gamble. So I 100% agree with wanting a more reliable means of sleeping somewhere.

[@HugoJSL]

I got stuck for hours at an airport because the airbnb suddenly canceled on us so we had to find a new place on the spot

[@miguelrobledo7357]

this can happen with hotels too, get off your high horse because hotels are shady as hell too

[@dbznt]

@@miguelrobledo7357 While i don't disagree, however hotels are by far more consisent in providing a reliable, easy experience.

[@sheldonpopesp]

Ye had a host on airbnb ask me to leave the moment I arrived. Never had to deal with that from hotels who happily checked me in after my travel.

[@vwabi]

It went from "I'll rent out my house while I'm gone for some extra cash" to "I'm basically a landlord running a hotel service but without the service"

[@okaycola2]

No maids no bellman no concierge 💁🏽‍♀️ no mint on the pillow no room service why on earth would anyone want any Airbnb over a classy hotel w a spa? Beyond my comprehension

[@resetfakemail4685]

@@okaycola2 cause they are cheaper richy rich

[@CHR15718N]

@@okaycola2 Actually the sauna is the only service I miss at an airBNB. I completelly hate all the other services from the hotel. I want a kitchen and a flat with multiple bedrooms when traveling with friends. Also want someone too clean my room every day and potentially mess with my stuff. airBNB just is perfect for me.

[@willy4170]

@@okaycola2I don’t know if you ever traveled, but even just one night in a room in an hotel like that would cost you more than a month of rent in a very nice house, even without mentioning that all the amenities like spas are almost never included, and you have to pay very pricey fees for just one hour of spa, on top of very already expensive room. So with Air bnb you can get an entire house all for yourself for 1/10 of the price of just one little room in an hotel.

[@lanychabot-laroche135]

I did rent my house while I was gone for extra cash, and I got scathing reviews form guests because they felt that "someone lives in this house". Guests have become used to getting a sterile environment like a hotel.

[@JT.962]

I was in Mexico few months ago and had a host come in and steal my stuff while i was away. Then he tried to Airbnb saying i stole stuff. Huge nightmare and what ensues was literally dozens of calls to Airbnb explaining the situation to numerous reps in the phillipines and now dealing with multiple insurence adjusters. It's been 3 months, my stuff is still stolen and the claims are still pending being arbitrated by a 3rd party insurance company. Never again.

[@ntmn8444]

You get what you pay for.

[@freedomm]

@@ntmn8444 Amen.

[@JT.962]

@@ntmn8444 i paid a reasonable amount, in line with the going rate for other Airbnbs and we'll above most. Pretty dumb to assume this was some cut rate Airbnb property, that wasn't the case at all. This was in one of the nicest condos in town

[@KhallelaB.]

@@JT.962 People will draw whatever conclusions just to reinforce an opinion they already had and to blame the victim. Don't waste your time trying to convince them of anything. You know what happened with your situation.

[@kjj26k]

@@JT.962 I took their words as to mean "your mistake was paying for Airbnb." Still though, that's a terrible price to pay for the mistake of trusting. (though such it always is) I hope you can at least get a refund. Even though we all know what really needs to happen is: a refund, compensation, the return of stolen items, and de-legitamizing of the thief.

[@BillLaBrie]

It was fun when it started. Empty-nesters with spare bedrooms in nice, clean houses. Then the people who really shouldn’t be hosts heard it was a quick way to make a buck.

[@EmptyZoo393]

And that's really where it started falling apart. When the platform became too large, the risks of unsafe accommodations or unsafe guests started increasing radically. I interned in a place with a few thousand students coming in every year to a town of less than 50k. You can guess how hard it was to find a good place to room for the summer. That economy of scale is a pain to work with when the parties involved can't vet each other. The big advantage of hotels is that you don't generally need to vet the location, easing part of that interaction. Motels are a different story...

[@ohcrapitsher380]

*Then the people who really shouldn’t be hosts heard it was a quick way to make a buck.* These kind of "people" always ruin things for good folks.

[@BillLaBrie]

@@EmptyZoo393 I was traveling a lot for work in 2017-2018 and squeezing the most out of every dime (they were my dimes, after all). Airbnb had been a godsend to low-budget road warriors. But even by that early point I was finding even motels were a safer bet and better value-usually with lower overall cost. I’ve had some horrible motel stays, but none quite as bad as the worst Airbnb’s.

[@wisteriang9491]

Then and again, there are those who shouldn't leave their homes renting Airbnb. There are also those who rent Airbnb to throw party. Making noise late in night disturbing the neighbors and then leaving the house in garbage, condoms and used drugs

[@nslouka90]

I’m all for taking a little risk in life but sleeping in a strangers house on vacation isn’t a risk I’d take, I’ve bought cheap tires before and I know what it’s like.

[@aneczka413]

In my experience, Airbnb's "quality control" (or lack thereof) is incredibly subpar. Many hosts charge ridiculous cleaning fees and obviously don't clean the spaces either. I only trust super hosts at this point.

[@dasha9048]

I once had an Airbnb and one whole floor of the place had fleas. They said to just stay on the other floor and didn't cut the price.

[@sexybunnyxox]

I showed up once and the room was completely different from the pictures and the woman didn’t even finish cleaning it! There was a garbage bag and free frebreeze bottle there, so I left. I hotel room was only $20 more and it was actually clean.

[@Plasmacat1]

Super hosts are shit too. The one I stayed in recently had a good cleaning tag but the carpet was disgusting and the sheets were clean but all stained. Disgusting is not enough for how bad it was.

[@jopathmusic]

This is still true for superhosts

[@sean4060]

I’m a superhost with 20 listings. I have very good cleaners and I do spot checks regularly to make sure everything is perfect. My places are often cleaner than hotels but please consider some things 1) most Airbnb homes have about 3-6 x more square footage than a hotel. It’s WAY easier to clean a hotel room than a house. Not even close. A room can be turned over within 30 minutes. A house is more like 3-4 hours. 2) most hotels have carpets on the floor. You’d be shocked at how dirty they are. All of my places are hardwood and always mopped.

[@gpcheng87]

Super interesting - as a woman who often travels alone for work or to visit friends, I prefer staying in a hotel (usually mid- or upscale) over Airbnb for safety reasons... especially if I'm overseas. Hotels have cameras, security guards, and 24hr concierge/staff if there's a medical emergency. While staying at an upscale boutique hotel in London, I realized the added benefit of just being friendly and greeting the concierge every morning (same man and woman duo worked the desk every morning) - my schedule changed one day and they asked me if I was ok when they saw me later; they realized my "normal" schedule and checked to make sure I was still checked in when they didn't see me; they were going to send someone check on me if they didn't see me at some point that day. I really appreciated their concern/service. I also heard enough Airbnb horror stories (there don't need to be a lot to make one worry) to make me worry about who has access to an Airbnb property, whether there are illicit cameras, and if there are allergy concerns (pets, cleaning products, laundry detergent, fabric fillers...etc). That said, I have stayed in Airbnbs in the past, but with friends - never alone.

[@rebecca_stone]

Totally agree with you. I too travel solo for work, I have to fund it though, so still often choose air bnb for budget and comfort reasons eg having a kitchen. But the last time I travelled I found myself in a building full of air bnb units - ie a building of guests, and as we know air bnb guests are a law unto themselves. Unlike with a hotel, there's no security nor reception, no one looking out for you. I didn't feel safe. Your story about your observant concierge says it all.

[@TheSMR1969]

Snob

[@phoebexxlouise]

Completely. Airbnbs are still good for a weekend away with a group of 4+ friends. I don't touch it otherwise.

[@phoebexxlouise]

@@TheSMR1969 she made it pretty clear she is concerned for her safety - how is that the concern of a snob?

[@TheSMR1969]

@@phoebexxlouise you don't need to stay in an upscale hotel for safety, that is absolutely ridiculous logic, she's probably the type that sees interacting with normal people as riff raff and scares her.

[@michaelheliotis5279]

Airbnb is much more of a threat to the housing/rental market than it is to the hotel market, and by that I mean a threat to the people who rely those markets for residential accommodation, rather than being a threat to investors merely seeking to make a profit. There are plenty of career landlords buying houses to put on Airbnb and depriving owner-occupiers or tenants from access to those houses, because having Airbnb guests in the house for 60% of the time is often more profitable than having a tenant in there for 100% of the time. Even during the pandemic and its lockdowns, when travel restrictions meant that the tourist market ostensibly dried up (the theoretical risk of renting out your property on Airbnb), in reality all that happened was that the tourists who were now stuck required extended stays and many Airbnb landlords were easily able to pivot into temporarily providing residential accommodation in order to keep revenue coming in at the rate of market rent (or near to it) for a tenancy. Then, once there were more short-term guests available, they could easily return to high-value short-term guests. The threat of Airbnb is that it's increasingly forcing long-term tenants and prospective home buyers to compete with the higher cash holdings and spending capacity of tourists on holiday when it comes to who gets to stay in a given house. This wouldn't be such a problem if houses were plentiful and buyers/tenants could just look elsewhere, but many of the hottest destinations are in the middle of a housing crisis, and Airbnb is exacerbating the issue by removing houses from the residential for tourists who could otherwise be staying at high-density hotels designed and zoned specifically to cater for and accommodate them. The video is absolutely correct in describing how existing hotel chains and Airbnb operate on functionally the same model and thus the latter isn't as much of a disruptor or threat so much as it's an ordinary competitor, but an important difference between conventional hotel chains and the Airbnb property network is the amount of land and real estate that they consume. Cities don't allow hotels to be built in limitless locations or numbers, and this along with operating expediency means that hotel franchisees are motivated to maximise the number of rooms a hotel provides in order to maximise the amount of profit they can make from that landspace. Moreover, nearly all of the time a franchisee is having to purpose-build the hotel, which provides new (or densified) accommodation to the city that typically has little impact on existing housing. But the landlord "franchisees" of Airbnb don't operate under the same constraints, because they merely cannibalise properties from the rental/homeowner market and then integrate them into the hotel market. They can buy whatever and wherever with better capital and loan security than prospective home buyers (who already have to compete against rental investors), and every time a new listing for a full residence goes on Airbnb, that's another house gone that could be serving an actual tenant or owner-occupier rather than a short-term guest who could be staying at a hotel. And there's little reason for these landlords not to behave in this way because without regulation it's often so much more profitable to put houses on Airbnb (and then let them languish without occupants half the time) than it is to actually rent them out. So, overall, while Airbnb isn't a threat to the hotel industry, it's certainly a threat to tenants and prospective home buyers so long as it remains unregulated. And unfortunately, most of the regulation that Airbnb has faced so far has all been about levelling the playing field with the hotel market that they compete with rather than with the housing market that they cannibalise in order to uphold and maintain their business model.

[@terrabeh]

I live in a small tourist town on a mountain. We no longer have enough rental housing for the people who actually live and work here. Much of our work force now has to live down the mountain and commute about 2 hours each way. With gas prices rising we expect to lose many of those commuters. We aren't really sure how our little town will run without any workers. City is doing nothing about the issue. Logic is missing lol! How do you cater to the tourists if you have no work force to cater to their needs and desires? Your comment was excellent.

[@aresinnet]

👏Excellent comment. Have you written a research paper on this topic? 😄 Not enough is talked about how tourists have a much higher footprint in an area renting a short term rental vs. hotel room. Which make STRs much less sustainable.

[@akosua8779]

Thank you. As a first time home buyer, investors and "mom n pop"landlords drove up prices in ontario just to make quick money with AirBnB despite the amount of violence that happens at parties thrown in these AirBnbs...had to leave ontario and a good career to afford a home for my family. Cause rent at 2500 was not sustainable

[@michaelheliotis5279]

I should perhaps point out that I would of course be absolutely happy for Modern MBA to take anything I've written here and incorporate it into another video about the topic, but with focus on how Airbnb _is_ problematic for the residential housing market. I don't need credit or anything as I won't be doing most of the work! 😄 Also, I made a small typo in "...removing houses from the residential for tourists..." which should evidently say "residential market". Sometimes my mind moves faster than I can type! 😅

[@sean4060]

@@michaelheliotis5279 How about putting your efforts into making yourself successful rather than piss and moan about free market capitalism. I’ve realized how education makes some people so stupid. I’ve only became successful and intelligent after I graduated university and built a fortune on my own and did not blame others for any obstacles I had in front of me

[@Batmann29]

All I know is Airbnb is no longer “cheap” or affordable. I’m going on a trip in about 3 weeks to a major west coast city. I did heavy comparisons on hotels and airbnbs in the area and there were actually pretty comparable. I’m not sure about the whole economics of it, but Airbnb has definitely gotten more expensive over the years. Especially those services fees and cleaning fees. I’d say the playing field is pretty even these days..

[@protectedmethod9724]

Agree, the hassle of not knowing what to expect when you book an AirBNB used to be worth it when the cost was 50% of the alternative. That's simply no longer the case in most places I've seen in the US, so I would rather just book a hotel room at that point.

[@protectedmethod9724]

A clarification to add, you can still find some good deals in big cities if you are willing to risk your life for a few bucks. Like I stayed in a legit traphouse in Oklahoma City for like 20 bucks a night and you could definitely tell there was some shady stuff going on outside the door. That's one thing you won't generally experience at traditional hotels because they will not be in the middle of a hood with no security.

[@skeleton5459]

agreed. i don't think airbnb would be popular for much longer. only people it will apply to are people who want to host parties or sex workers because the hotels don't want these guests

[@saliferousstudios]

It's easy, Uber, and airbnb are no longer "cheap" because angel investors arn't throwing money at them any more, subsidizing the cost. They were losing money for every listing (nearly guaranteed)

[@zarkozi]

I can confirm the same in Europe. I travel 2500km each summer from the north, and hotels are always cheaper option for sleepover on the way, especially around bigger cities.

[@titoslounge1946]

My friends had a 2 bedroom apartment in downtown Nashville for around 2200 a month. It got jacked up to 5,700 a month. They forced everyone out to turn it into an Air BnB style hotel. The “apartment building” is now 95% Air BnB usage. That’s a hotel, not an apartment building. This in turn messed with all the pricing algorithms used to price other apartments in the area.

[@Pinkclouds512]

They can get in huge legal trouble for that!

[@JT.962]

2200 to 5700? You sure you got those numbers right?

[@sixsixthousand-66000]

Yes, unfortunately. The $3500 difference is the profit on the daily rental versus monthly rental prices.

[@larryc1616]

Only red states allow this. Greed. Renters have no rights.

[@ntmn8444]

@@JT.962 I believe it. They did that in Miami too.

[@alicelemieux531]

i worked in a hotel last summer and let me tell you: people are still definitely willing to pay for overpriced hotel rooms. why? well the customer service is a big part of it, people at the front desk and staff that cleans and tends to the room is sometimes overlooked but it can for sure make or break a stay. we were consistently fully booked on saturdays with rooms double the price they should be, only because of the services offered

[@WeirdTale]

Often times good customer service can mean everything to a busyness. So it makes sense that Hotels with luxury services and quality food despite the price are preferred. Because when traveling on a tight schedule even expensive creature comforts are a godsend at the end of your day.

[@patr3d33]

Thank you for pointing this out because, while the video was great, this is actually something that it missed out: The services that hotels offer. This is the big difference between Airbnbs and the hotel business. Nobody changes your bed sheets when you are having a long-stay in an Airbnb. And I suppose that nobody is going to change the Airbnb after a couple of days just to get clean bed sheets. You have to look for your food yourself, while breakfast and housekeeping services are provided in a hotel. This is the reason why I consider Airbnb and Hotels to be in complete different industries and not being competitors, hence Airbnb not being a thread for hotels.

[@mediokurgamers8433]

I have stopped using airbnb because we used a hotel for a trip where we couldn't find an airbnb priced reasonably in time, and it came with free breakfast and all that jazz, but what really did it was having a room with busted air conditioning. They moved me to another room immediately and all my stuff for me, and if I needed extra pillows and blanket(which I did) I simply went downstairs and got it along with a toothbrush since I forgot one(me and my wife were in a rush). Since then, and with all the issues I had with airbnb hosts in the past, I would say that for anyone who wants a consistent, predictable, and honestly nice experience, that its well worth the cost of admission to a hotel.

[@sitcomchristian6886]

Customer service is HUGE. My father owns a landscaping business, a very small company that grosses almost 7 figures. People regularly mention how pleasant everyone is - it's becoming a lost art, imo.

[@dreamkitty]

people love customer service. if you have to spend money why not do it somewhere where the people will smile at you, fulfill your wants while making you feel comfortable, etc rather than some monotonous person that barely cracks a smile? you feel like you’re getting the full value of your money

[@MichelleTsang]

Was definitely thinking about how my next trip would be a hotel booking rather than an Airbnb because of the simplicity of a hotel. (Also free breakfast)

[@theitinerarybabe]

there are even more perks than just free breakfast 😉

[@mdgraystone]

Yeah, hotels are much more reliable/consistent and I think you get more for your money.

[@lexa3331]

Interesting, hotels and Airbnb really are different markets for totally diff customers. I personally don’t eat breakfast, and don’t use gyms or public pools. I don’t vacation to big cities, I live in a city so I like to get away from ppl in more remote places with my two dogs, so a hotel will never meet my needs.

[@gm4ulkill]

That makes no sense….. Airbnb is jaw dropping stupid simple… keep in mind you choose your location you want to stay. I literally book and bam I get an address with private entrance….

[@J5L5M6]

@@gm4ulkill don't you own hotels?

[@CitizenZero1]

Not only did the last Airbnb I stayed at have a huge cleaning fee, but the owner also wanted us to do the dishes and the laundry. There were also a bunch of signs posted everywhere telling us what we could and couldn’t do. After that, I decided we would never do Airbnb again.

[@erickheredia8910]

I used Airbnb once and after that, we've never used them again. I'm on vacation. I don't want to cook, clean, etc... Also, they're destroying the housing market.

[@basicbodybuilding]

So much karen rules plus cameras watching you

[@werewolflover8636]

I can understand washing dishes, even hotels with kitchens require this! But I’ve never staid at a hotel that made me wash my sheets and towels afterwards.

[@HoraceWimp]

Had an airbnb like that. when i left it in my review, the host specifically messaged me threatening legal action and had airbnb remove my comment

[@thiagogregory1]

If you use the dishes then clean them???

[@lephtovermeet]

Video pretty much nailed it in the last 3 minutes or so: airBnB was popular because you used to be able to rent a room or apt or guest house or whatever for often 1/2 or 1/3 of what a midrange or even a cheap hotel would be. Well supply and demand is a bitch. Hosts realize this and raise their prices. Hotels realize this and find ways to offer cheaper rooms. The result is an AirBnB is rare cheaper these days unless your renting a sketch room in someone's house or apt. Yeah they've got that market, but let them. That's fine.

[@hl236]

Furthermore you can book hotel rooms instantly having to worry about being rejected because of your appearance 🙄

[@jemijonathan8121]

if you are renting a house online with aplication we must be aware about our privacy like there is a hidden camera that we never know about that then recording you and watching you maybe 24 hours , how if you making love inside ? if you booking hotel has protection about privacy more better because their industry have high standards also they must have to follow government laws and regulations..right ? for me personaly i prefer stay at hotel rather than renting a room or house in the app like Airbnb

[@jonnieinbangkok]

@@jemijonathan8121 Believe me...nobody wants to see YOU making love 😂😂😂

[@chinyere6412]

Airbnb’s are now more expensive in Nigeria and there are safety issues too.

[@fdm2155]

@@jemijonathan8121 Well, there have also been issues with cameras, cleanliness, upkeep, etc in hotel rooms so no guarantees there. I think Airbnb is a different product in many ways to a hotel room. If you're only staying a night or two, it may not be a benefit to stay at an Airbnb if you can find a reasonable hotel room. However, if you're staying for weeks, Airbnb usually makes more sense financially.

[@KyrieFortune]

Airbnb was supposed to be a way for people having a spare room, like a guest room or the old bedroom of your kid now in college campus, make some money on the side. It turned quickly into people renting their whole side houses at the same price as many motels for a few days instead of months, messing with, say, people wanting to go to college in another town.

[@user-iu1ru1qz7u]

I like how you managed to turn free market opportunity(a good thing) into a crime against an abstract you constructed out of thin air. I'm also amused how you feel qualified to state the company purpose for air BNB, even though you didn't create it, own it, and likely not partake in it. Heard it here first folks, people can't/don't go to college anymore because air BNB exists LOL. Can't make these people up I swear....

[@Stettafire]

@@user-iu1ru1qz7u Dude, chill out, it's not that deep

[@user-iu1ru1qz7u]

@@Stettafire Not deep at all, just factual. Guys is running his mouth with nonsense, why are you sticking up for that? Makes no sense.

[@Nanook128]

@@user-iu1ru1qz7u "free market opportunity (a good thing)" No it's not. Airbnb is part of the horrific trend of commodifying every aspect of your life.

[@KD-ou2np]

@@user-iu1ru1qz7u what the fuck are you talking about? All that stuff about airbnb is 100% fact, it has nothing to do with abstract concepts.

[@AriannaAyers]

The last 6 ABB experiences I’ve had were horrible; from bait and switches, to properties that literally don’t exist, to booking an ABB only to find out it belongs to an unsuspecting family, and having to walk 2.7 miles to the nearest hotel…I’m 1000% finished with ABB. The prices can be much higher too, when you see all the tacked on fees.

[@libidinousbear4563]

Maybe having 6 bad experiences in a row is a sign to just go to a fucking hotel. Do people like you just not have common sense?

[@junilog]

Airbnb's greatest enemy is themselves; terrible hosts, inconsistencies, and all the other infamous problems that they have (especially spycams). There is no way any of these things happen in a big chain hotel and guests don't have to worry about anything when they arrive, the hotels have a name and reputation to uphold. Not to mention they usually have membership programs or included credit card points. The only way I see Airbnb as a good alternative is when it's somewhere you're already quite familiar with.

[@sean4060]

Dude, what are you talking about ? Don’t book with a host that has some creepy selfie of themselves with no reviews. Book with a host that has a photo of him and his wife or kids. One that has solid reviews. The only time i see incidents of cameras or creepy hosts is when it’s obvious. It will usually be some middle aged single man with a weird creepy photo of himself on his profile. Use common sense Also, if you find a host that is way undercharging compared to other Airbnb’s, that’s a red flag that something is off

[@fraufuchs9555]

I definitely don't trust Airbnb. Not all bad people look creepy, just look what kind of people went to jail for horrible crimes and how many of them looked lovely people.

[@BoleDaPole]

Oh yea chz hotels never have spycams

[@junilog]

@@BoleDaPole you must be crazy if you think chains like Marriott and Hyatt have spycams in their rooms. That's an easy lawsuit for every single person who have had stayed there.

[@amalija11]

@@junilog naive to think they hire expensive spycam detection services for every room in every hotel lol Anyone can buy small and discrete spycams and put them anywhere. There’s a KZbin video somewhere about these cams and how they’re a problem in Korea. I wouldn’t be surprised if people do it elsewhere.

[@yourcalpal]

I used to love airbnb but over the years the quality has gone down. What used to be a rent my house while im gone and feeling at home is now investors trying to make a quick buck with ikea furniture and missing things like paper towels and ghosting tenants when you text the hosts until like 5 hours later. The prices also used to be so much better than hotels which is why people used them more. But now hosts are charging 100$ cleaning fees for a 2 day stay where you wont even be in the room most of the time and higher rental prices. Now i only use airbnb if our travel party prefer a house bc the group is big or if its like a ski trip

[@swayne1441]

I will say I agree with the cleaning and other extra fees, On weekend trips it can sometimes kill the savings. As someone who never takes trips shorter than 5 days and normally at least 9 even with the fees it is a huge savings in almost all cases for me.

[@lopsidedteacup2004]

I never felt 100% safe when staying at an airbnb and trust me, i had my share of really bad hotels & hostels. But the reality is that you can never be sure who else has access to your apartment. At least when you're in a hotel or a hostel, there's a reception, security guards and cameras.

[@AlexCab_49]

In a way arbnb has existed for a long time as people would sometimes rent a room to a traveler. But Airbnb is being disruptive, but with housing supply, not the hotel industry.

[@mentonerodominicano]

Yup. Every time a new high rise goes up in my city a lot of the units are already listed in Airbnb...

[@datazndood]

@@mentonerodominicano Would that be Airbnb arbitrage? I saw about it last year it seems to be booming phenomenon.

[@Gameboob]

Great point!

[@xpusostomos]

How can it not distrupt the hotel industry to dump a lot of supply on the market? This video is delusional.

[@ieshabush32]

bingo.

[@oldskulziom]

My experiences with Airbnb last summer: the host (some days after CONFIRMING the reservation) decided to increase price, and asked me if I agree. I did not obiously, as it has been a done deal in my head, and they just canceleed. Airbnb support: we have no power over hosts, we can only fine them... I used to work in a hostel (not even hotel) and if for some reason we could not host someone we had to provide them with nearest accomodation (with no extra charge) in the same or better standard + taxi to move them there...

[@bigboiganiga8356]

I never know hostel that I associate with shadyness have such good practice.

[@oldskulziom]

@@bigboiganiga8356 I must mention that I'm in Poland, idk how overbooking works in US

[@folded_pizza]

Yeah, I tried renting an airbnb in December, and the host had so many tricky steps and problems (for example I was asked to send a photo of my driver's license to confirm my credit card name, but it said the quality of the photo was too low; when I took a higher resolution photo it said the file size was too big, and this is just one of the obstacles). When I texted her to get details she decided to raise the price because instead of 4 people sleeping there we'd be 5 (it was listed as a 4 bed 1 couch, under the fits 5 people listings). We eventually got fed up and booked something else

[@thebookwasbetter3650]

Ever had a surprise parking fee or resort fee at a hotel? They do it too.

[@Churros1616]

@@thebookwasbetter3650 actually hotel fees are very clear.

[@dr.python]

Fun fact (may not be related): During COVID in India the government paid money to Hotels to host government doctors, this way the doctors would feel comfortable working under those stressful conditions and the hotels could afford to sustain operations.

[@bbyingji]

I find Airbnb useful when there's a need to travel in large groups. Most of my Airbnb bookings are for groups of 10+ people which is a lot more convenient than being separated in hotel rooms. My experience with it has been positive so far (likely because I only book from verified hosts with good ratings). That said, I still prefer hotels for smaller groups because it's cheaper.

[@davidhudson3001]

@@ericalorraine7943 I'll suggest you lookup Priscilla Dearmin-Turner, she's now our real investment prodigy since the crash and have help me recovered my loses

[@lezliewhicker8450]

A news host spoke so highly of this💕 woman Priscilla Dearmin-Turner and her loss prevention strategies been trying to get to her ever since didn’t know she was so accessible

[@jewellwalker9808]

@@davidhudson3001 i just lookup her name online and found her qualifications on FINRA and SEC, she seems really solid. I leave her a mail on her webpage🙏

[@dr.ervingalen1777]

Paid off $898000 loan within 7 months thanks to Madam Priscilla! So happy we are finally onto baby step 4, 5 & 6! Amazing! 🇨🇦

[@investorwest8735]

I heard she always have a way of linking someone investment into something new and profitable?

[@fabsmaster5309]

I’ve done quite a few cross-country trips and always think I’ll use some airbnbs but almost never do. They are often more expensive anyway, and with a hotel, you don’t have to worry about not finding the location, paying for parking, the key-code not working or completing the host’s check-out list. Airbnb is great for a unique experience but not when you just need somewhere to sleep or work.

[@hamsterama]

I've stayed in an AirBnB once. It was a guest house owned by a rich couple, which they rented out when their parents and in-laws weren't visiting. Anyway, I was part of an extended family group consisting of of five adults and two little kids, visiting a different state for a wedding. We only stayed at an AirBnB because we wanted a kitchen. The math showed that paying for multiple extended stay hotel rooms for our little group (Residence Inn, Homewood Suites, etc.) would have cost more than renting an entire house. However, the house wasn't cheap! And on top of that, the owners charged a flat rate cleaning fee of $200 or something. Hm, I don't recall ever having to pay a cleaning fee at a Marriott or a Hilton. And if it weren't for us needing a kitchen, paying for multiple rooms at a Super 8 or Motel 6 would have cost significantly less than renting the house. Needless so say, the hotel industry doesn't have to worry about losing me as a customer.

[@eskanda3434]

@@hamsterama yup between crazy high cleaning fees(sometimes they are higher then the cost of rental) airbnb just doesn't make sense

[@hamsterama]

@@eskanda3434 I absolutely agree with you! This was my first experience with AirBnB, and will likely be my last. Luckily, in this case, my mom and dad covered the entire cost of the AirBnB rental. The owners of the guest house expected us to keep the place clean. Like, according to the rules, we had to sweep the floors, wash our own dishes in the dishwasher, wipe the tables, wipe the countertops. If we didn't, they would have hit us with additional charges. And then they charge a $200 or so cleaning fee anyway. It's ridiculous. I don't have to deal with that nonsense in a hotel. And many hotels offers free additional services, like breakfast.

[@lexa3331]

@@hamsterama Super 8 or Motel 6 sounds like a depressing place for a big family get together tho. When you book your own Airbnb you can see all the rules, fees, and checkout procedures up front so if any of it makes that particular BnB not worth it to you, don’t book that one. I’ve only had very minimal cleaning to do, wash used dishes, throw used sheets and towels into a pile, sometimes take out trash that’s it.

[@hamsterama]

@@lexa3331 Trust me, my family wouldn't care! LOL! Well, you're right, a Motel 6 would kinda suck for a family get together. As for Super 8, they're franchises, so the quality can vary from owner to owner. It's true, some Super 8's are dumps. But I once stayed at one in Indiana, and that one was a really nice, clean, updated hotel with great staff. You just gotta check reviews online. By the way, I didn't book this particular AirBnB, my brother-in-law (sister's husband) booked it, and my parents reimbursed him. Still, even if read the rules, fees, and checkout procedures, I still feel it's just easier to stay in a hotel. At least with a hotel, there's consistency, plus you can accumulate points towards free stays.

[@Asteria786]

I used to stay at Airbnb’s religiously before the pandemic. There are so many reasons why I absolutely refused to stay at an Airbnb today. First and foremost, driving up rent cost in local markets doesn’t sit right with me. Local should not have to suffer because I am on a trip. Second reason, their customer service is the worst I have dealt with with any company, ever. They have no respect for their consumers. If an issue comes up of any kind, they will always always side with the host because they are interested in keeping their money rather than address issues. I’ve had countless horror stories happen to me and friends. Bear in mind that I refuse to stay at any place that was below 4.95.. Once had a scorpion in an apartment, a lizard, a host post fake pictures of their view, a host barge into the home while I was in the shower, bed bugs, I could go on. The hospitality industry requires training and experience, and many people do not naturally have this talent. Especially when they are motivated by money rather than being an actual host. Airbnb used to be a way to experience local living at a lower cost. These days, the prices are no longer lower. I’d much rather stay at a five-star hotel and have all the amenities, safety, and daily cleaning it offers. With Airbnb, you never know what could go wrong. It’s a huge risk, and I’d much rather have the security of a hotel. The fees are atrocious, and so are the rules. It’s also incredibly misleading when you have no idea what the cost of a place is from your initial search. The cost typically changes drastically after all fees are calculated. With hotels, it’s certainly not so drastic. Why would I pay so much for a place to stay, comparable price to a high-end hotel, and then have to pay hundreds of dollars in cleaning fees? Hotels value their customers. If there is an issue, they will fix it. They will put you in another room. With Airbnb, I could literally have wildlife in my room, the host will deny it, and Airbnb rules and policies will result in essentially The consumer being screwed over. No thanks. There are so many reasons to not use Airbnb, and I’m so glad that folks are realizing this.

[@randallcurwen8041]

The lizard in the room in tropical areas is an amenity. It eats mosquitoes and other bugs, but it leaves you alone.

[@polip3688]

Our host just put us in a different place that we booked. It was dark, cold, wet, dirty, unpleasant, and had no windows in the bedroom (but a lot of spiders instead). All the supplies they left were old and gross, and there were no services we were supposed to have. Hosts just explained their bathroom is broken and they can't fix it 🤷 At the same time house "with broken bathroom" was full of guests 😂 When we contacted Airbnb, we had to explain our situation 3 times, because our consultants were changing every single day. In the end, when they finally decided to contact the host, he just didn't simply respond to them. He just simply didn't pick up the phone 😂 They just told us they can't contact him and all they can do is get us 20% return. Like god damn, you have a host, who is literally cheating and doesn't respond to any messages and they did nothing 🤷

[@hammadmaqbool7970]

I think your honestly speaking subjectively 😂 I’ve heard of bed bugs in hotel rooms, you just had a bad experience at your air bnbs. Think about it, a host has a only a few rooms to prepare in a house versus how many rooms in a legitimate hotel? Oh and yeah I think everyone wants to stay in a five-star hotel, or fly first class or have filet mignon for dinner every night, have fun paying for all that! 😊

[@Gurdia]

Honestly I see Airbnbs as a great alternative to low cost motels or co-ops. They also work wonderfully in small areas where the local inns or hotels aren't well maintained. Just having it be an option is great in itself. The main issue I have with Airbnbs is usually in big cities or destinations the insane amount of rules hosts can impose on you are ridiculous and it truly ends up feeling like you're an unwelcome guest there instead of someone who's paying actual freaking money to be there. It's worth to spend an extra 100 bucks on a hotel room to actually feel comfortable being there instead of being on edge all the time.

[@sedonars1]

Why would you feel on edge, unless you were planning to trash the place and steal the bathrobes? I bet you are already on Marriotts "blacklist".

[@LizNeptune]

Right!! “You must pay a cleaning fee but also, wash the dishes, clean the counter, take the trash out, strip the beds and put them sheets in the laundry.” I really had Airbnb’s ask for all this.

[@rocketman3770]

@@LizNeptune not all listings are like that. The cleaning fee is to clean the sex juice from the bed.

[@LizNeptune]

@@rocketman3770 when did I say ALL? Every single one in the world? I didn’t! Use y’all heads… but i had enough make stupid requests like that to mention it.

[@RafaelsFlix]

In big bear air bnb they made us throw away the trash at the dump... really disliked that.

[@guguigugu]

Airbnb is yet another factor in the affordable housing crisis

[@sedonars1]

Explain! America has always had an "affordable" housing crisis that is directly proportional to the gap between rich and poor since 1776! I doubt Airbnb had anything to do with the income spread that is becoming more obscene every year. America is suffering from mass Oligarchy, not home sharing by a few hipsters!

[@GTM9164]

That’s the real industry they’re disrupting

[@eddonbordeaux3192]

I've had a few hosts mention how they're actually buying houses exclusively for Airbnb, or they're converting their rental units to Airbnb. It's turned me off of the company.

[@xpusostomos]

Bullshit, the housing crisis is exclusively manufactured by governments by way of restricive land zoning and rent caps that dissuade new investment.

[@flyer3455]

Affordable housing isn't a crisis. It has little to do with "housing" and everything to do with class divide and the changing economy. It would be better called an affordability crisis.

[@jonathanpusar5931]

It's funny because I made that exact same argument when I was in hospitality. They were assured that Airbnb would be a huge threat to boutique hotels. I understood how they were more vulnerable because of the type of guests, but like many silicon valley hype companies, a lot of their valuation comes from skirting rules and profitability until they are no longer able to. There's definitely a place for an AirBnB. In fact I can see them really playing into the extended stay market by teaming up with apartment complexes that have excess inventory. Not everyone is going to want a permanent address when your work is remote.

[@ardaduck735]

It's cheaper if you go to a hotel. Airbnb has all those fees which ends up being the same or more plus you have an annoying temporary landlord.

[@lexa3331]

It can be but not always. The fees are not at all hidden, cleaning fee is included in the nightly rate and you can expand the fees to make sure you see them all before booking. Like the pet fee won’t be included in nightly rate since not everyone will have a pet with them but I always do so I check what that fee is before booking. I have never been blindsided by the price or experience on Airbnb. You have to read the description, fees, and guest reviews. Like with anything else you buy.

[@jacob9673]

This. I did a longterm airbnb- but the landlord constantly violated by privacy and tried to charge me extra. I should have just looked to sublet, it would have been cheaper.

[@RatchetRorschach]

@@jacob9673 what is a sublet

[@mattriney6072]

@@RatchetRorschach basically a short term rental. Like, if someone were to go on a long vacation for example, or move away for school but still want to keep their rental or house, they could find a sub letter to stay in the house and temporarily take over the rent bill

[@swayne1441]

I have stayed in one on more than 30 trips and never once seen it more expensive than a hotel unless I wanted it to be by picking something crazy like renting a high end home. I recently rented a full apartment in Washington DC, Foggy Bottom( a nice area) and I spent for 10 days what it was going to cost to stay in a relatively low cost hotel like aloft or courtyard for 4 days and this seems to be pretty typical from what I have seen.

[@ftakenouchi1464]

Because: 1 security. 2 no hidden peep cams. 3. Guaranteed booking no crazy greedy hosts who will last minute cancel your booking. 4. Customer service. 5 amenities. 6. Location. 7. Creepy hosts.

[@Nuttyirishman85]

It’s really creepy that people install cameras inside.

[@cell9899]

For real!! Creepy hosts is a thing 😂

[@xpusostomos]

1. Depends on the building, many apartment blocks have full time staff. Many hotels are unstaffed at night. 2. Google peepcam in hotel, you're not safe. 3. I've been cancelled on arrival at hotels due to double bookings. 4. No personal service at a hotel like at airbnb. 5. Depends on building. 6. Depends on building. 7. Creepy hotels

[@steven5781]

This guy above who tried countering your points runs an AirB&B himself I learned after scrolling down.. some disclosure

[@rezhaadriantanuharja3389]

Exactly! Hotels are at least afraid of lawsuit and have their reputation on stake, AirBnB hosts have no such thing

[@Travel-Memory-Lane]

They actually disrupted hotel industry for a while during the 1st -3rd year of air bnb start. But because of the poor quality assurance and absurd variations to deal with (from both sides), people gradually went back to hotels. For existing air bnbs, the rise in the use of social media meant they get most of their bookings direct nowadays. I give Airbnb another 5 years and they will be gone or morph into other entities Dealing with other business

[@ErnestJay88]

The main difference between AirBnB compare to Hotel franchise is, you could sleep at Marriott in Delhi, Madrid, Tokyo, or New York and get the same experience from room type, cleanliness, and services. Meanwhile in AirBnB, even in the same place but different home, some people get a dirty shoebox, others might get a luxury apartment room. That's the reason why franchise Hotel didn't really concern "if AirBnB will make them bankrupt"

[@sean4060]

You get what you pay for. You want a luxury hotel with standards , you pay for it. You want a luxury Airbnb that has a known reputation, you pay for it. Simple as that

[@Bunny-ch2ul]

To my mind, the "traditional" hotel (Marriott, Hilton, whatever) and Airbnb customer isn't really the same customer to begin with. Most people who want to stay at a traditional hotel, be it The Plaza or a Holiday Inn, aren't booking Airbnb. To some extent Airbnb is competing with boutique hotels, but really they're competing with motels like Econolodge or La Quinta, and those aren't really competitors for brands like Hilton. Sure, some Red Roof customers might occasionally splurge on a night at The Saint Regis, and the Saint Regis customer might check into a Travelodge, if more posh accommodations aren't available, but there's not a lot of crossover. People who are super into Airbnb make a fuss about not giving their money to giant corporate chains, but that customer would likely be in a motel. (Or glorified motel if the property is in a major city.) Basically Airbnb just hurts mom and pop motels.

[@erynn9968]

@@Bunny-ch2ul I’m glad someone knows that hotel industry is not only about big chains, especially outside US. I travel a lot but never in my life have I heard the brands mentioned in the vid. Prob except Hilton + but only because of Paris Hilton.

[@Bunny-ch2ul]

@@erynn9968 I'm pretty aware of all of them. That's not usually where I like to stay though. I like small mom and pop boutique hotels/motels or like The Ritz. Anything in between, you're basically paying for a fancy lobby. I understand staying at The Hilton or Marriott for business, but they're all rather tacky, and again, the rooms are the same as what you'd get in a half decent motel. The lobby is just nicer. Give me just plain clean and friendly, or super luxe. Nothing in the middle.

[@jimmypatton4982]

I must ask when is the last time you had a horrible experience with Uber/Lift. Basically this is the one problem that AirBnB can fix; however, not every tech startup can build the pillars of the industry while surviving. Some fold and the next one, get all the pillars. Though I must say they need to fix the demand side as well, because the reason they cannot tap into rental of a room in occupied houses, is due to bad tenant behavior. Which admittedly Uber and Lift haven’t fixed either, just sweep under the rug when it happens.

[@J5L5M6]

Just got an email last night... Marriott Bonvoy now offers a 'curated listing' of private homes and villas as part of their lodging offering. It's only a matter of time before the other hotel majors take note.

[@InvestmentJoy]

Man, this video was so great on so many levels

[@sophocles1198]

Yes, really well done

[@Arteolike]

Traveled to Europe recently and drove across the country. We wanted to stay in AirBnb's but after cleaning fees for a 1-2 night stay in different locations, it was less expensive for me and my mates to get two rooms in 4 star hotels. Plus it's reliable, click, book, chick-in, and you know you'll have a clean bed and fresh towels.

[@NadiaSeesIt]

Yes, those cleaning fees are insane - so greedy!

[@xpusostomos]

As someone who runs an airbnb, it's bloody expensive to pay a cleaner to go to the property and clean, and the guests often leave the place like pigs. I can guarantee you there is no greed there. I don't even know how hotels do it, but I guess they have economy of scale with dozens of rooms and dozens of cleaners with checkins and checkoutts across the day. Yes, airbnb is often not viable for a one night stay. Deal with it.

[@meikoblock]

@@xpusostomos agreed! My cleaning lady sets the price, I don’t. A bunch of teenagers booked my condo, seemingly had a food fight in the room and the cleaning lady requested double to clean it. Idk how it works with hotels, I guess they don’t charge extra for rooms left gross

[@MM-fs7mt]

@@xpusostomos If I’m being charged a cleaning fee, which they won’t even refund if I do leave the place clean, then I’m not going to care about leaving it clean anymore.

[@xpusostomos]

@@MM-fs7mt most of the cleaning fee goes towards clean sheets, consumables, cleaning stuff that must be cleaned anyway (eg toilet). If you make a mess youre just being an asshole and should be charged a double fee. Don't think of a cleaning fee as a cleaning fee. Think of it as a discount for multi day stayers compared to a hotel who pay a cleaning fee every day, but it's just not itemized.

[@cheyenneharmon1022]

He briefly mentioned the rewards, but many hotels have credit cards and deals with airlines. This type of loyalty programs is what keep customers brand loyal.

[@MWtheMonke]

I work for a company similar to Airbnb and just want on vacation and stayed in a hotel. I've heard so many horror stories about Airbnbs and I don't want to worry about it when I'm on vacation. I just want to go in and have a clean room with toiletries, and I want my bed made everyday. I don't want to worry about my room not being clean or a rude host.

[@mmmmkkk]

funny how many comments mention 'rude hosts', on Airbnb you can lose super host status over customers complaining they weren't told that it's cold in winter in the mountains, or offering house shoes that are not of the right color and shape :) I know airbnb from both sides, and the only rude people are the clients so far.

[@sitcomchristian6886]

@@mmmmkkk No. You get warnings as a host, not instant revocation of your status. I only remember 3 customers who stayed with me that had issues (one broke my washing machine, one was rude and evidently didn't realize I could hear them from upstairs, and one left a space heater running after checkout - fire hazard). I only addressed the problem with the washing machine, which was an easy fix and didn't require intervention from Airbnb. It sounds like you were one of the crummy hosts, tbh

[@mmmmkkk]

@@sitcomchristian6886 Lol, you're trying to be rude and look down at me, but instead just made a fool out of yourself. I haven't said anywhere its immediate after first worse feedback, nor did I said we've lost the status. We have extremely high notes and superhost status for years, in a very competitive region, where most flats are managed by professionals. Not only I'm not a 'crummy' host, but we came up with many unique details that our guest appreciate and that are not available in hotels. Not to mention we support them in 5 languages. So feel free to take your judgemental attitude somewhere else. I still stand by my previous comment. Being a bad or unreliable host isn't a viable option on Airbnb in long term, unless.there is no competition at all. At the same time being a terrible guest most of the time won't get you into much troubles or out of the platform. We had guests lying to us directly, not obeying rules, and hiding broken stuff meaning we wouldn't be able to claim it or even give bad review.

[@JT.962]

I was in Mexico few months ago and had a host come in and steal my stuff while i was away. Then he tried to Airbnb saying i stole stuff. Huge nightmare and what ensues was literally dozens of calls to Airbnb explaining the situation to numerous reps in the phillipines and now dealing with multiple insurence adjusters. It's been 3 months, my stuff is still stolen and the claims are still pending being arbitrated by a 3rd party insurance company. Never again.

[@fanemanelistu9235]

Airbnb, just like Uber, made its money from avoiding paying taxes that their competitors had to pay. Once the laws caught up and they stopped benefiting from loopholes, they were left to compete on price and service just like everybody else. And there is no big money to be made there.

[@BetaProductionz]

I lived in downtown Austin and they were building a high rise condo unit next to my apartment. The construction crew told me it was built exclusively for real estate investors to rent out as airBNB properties. In this sense, airBNB is just a marketing platform with many solo hotel operators (the condo owners who are now owner-operators). There can be no price advantage over a traditional hotel bc these are not extra rooms being rented out, these are literally new building being built to compete with hotels.

[@J5L5M6]

My best friend's uncle has been doing this for a while. Owns many homes in the Western US specifically built/purchased for such. With his high leverage and break-even point as a sole proprietor of what is essentially a hotel chain, it's practically the same -if not more difficult - as being one of the major players mentioned in the video. Also, as someone else in the comments pointed out, the situations you mention are adding insult to injury in regard to America's crisis in affordable housing.

[@ideologybot4592]

In this case, you're right. AirBnB has advantages if you own an inexpensive property in a niche area, but if you're building to turn it into one, the capital cost nullifies the advantage. I think AirBnB is good for filling in the gaps in places that don't have the demand to justify a proper hotel, which is what bed and breakfasts have typically done. I'm not entirely convinced by the video that its effect on the hotel industry is so much lower than expected, but I do think that hotels will be okay and rising real estate costs and renter issues will limit AirBnB's success.

[@heilmadon]

There is laws being placed to prevent that from occurring due to the issue of affordable housing

[@dectwentythird]

This is one of the biggest reasons why I will choose hotel over Airbnb. Airbnb incentivize landlords to drive up the rent significantly or kick people out to put their places on Airbnb while not necessarily contributing to the local economy. Plus, in some areas, they can negate the expensive taxes and fees hotels have to pay to operate. At least with a hotel opening, the local economy can expect to have hundreds of jobs added to the economy.

[@deanchur]

@@J5L5M6 And his costs are higher having the "rooms" in separate locations because while cleaners can typically clean hotel rooms in a few hours, that's impossible with the travelling time that your uncle's business model has.

[@noahi]

I recently had a TERRIBLE experience where an airb&b was misrepresented and in a VERY unsafe area. We didn’t even stop the car upon viewing the property and ended up at best western. Lesson learned.

[@DivestedChristian]

There's no airbnbs where I live( nice area). They're all located in the ghetto across the tracks. Seeing an Airbnb sign next to an open dumpster with used pads tossed around told me all I needed to know about Airbnb.

[@ke6264]

I’m probably in the minority here but I hate Airbnb I love hotels I love the anonymity of hotels I love that they come in and they clean up for you I love that it’s easy and simple to check in to check out I don’t have to worry about stuff for the most part. And I like that they are convenient and you can always find a room. There’s something about sleeping in somebody’s home that just bothers me if I don’t know you personally or if this is not a cabin I don’t wanna be in someone’s home sorry.

[@karinaz8756]

ABB makes sense if you’re traveling with a large group to a popular destination. Everyone split the cost vs trying to book rooms together. That’s it. Otherwise the only amenity ABB offers is a kitchen. Not worth it if you’re traveling alone and a couple of days stay. I’ll stick to the hotels and their rewards programs and perks. I don’t have to worry about a hotel giving me a low rating. ABB is drowning in greed and they are paying the price.

[@BadgalSadgal]

I’ve stayed in many air bnbs but I will always choose a hotel if it’s up to me or my plans. Safer, more comfortable and help available when needed. Worth the cost for me

[@src4409]

My grandmother and aunt were charged 400$ for wine that was "missing" at an air bnb. Neither drink alcohol at all. When they arrived the sink had dirty dishes in it and the place wasn't clean. When they brought this to the owner's attention and told him that they don't drink... the owner told them the only person staying there was his brother in law and he wouldn't have done it. Likewise, I stayed at a place was dirty, didn't have enough towels and wash cloths, had a broken hot tub and then accused me of stealing a fake plant and breaking the hot tub that was already broken.... even after I brought all of this to their attention. Air bnb didn't make me pay for anything, but did pay to fix the hot tub for the owner... luckily I took photos of most everything when we arrived because of how poorly maintained the place was. It was nothing like the photos. Still air bnb took care of everything and wouldn't let me leave them a bad review because they felt that maintenence items weren't fair to judge the place on... nevermind that they lied and tried to hit me with an 800$ bill for their old, broken hot tub that smelled like mold. I deleted my account after that and will NEVER use air bnb again. Total scam.

[@peopii]

the only airbnbs worth the money are themed or unique, in which case they ARE the experience. a normal house owned by a company just doesnt compare and negatively impacts housing demand. ive heard of a town requiring the owner to not only be a resident but they can only have TWO properties, one having to be their primary residence. i think there should be widespread regulation like this to mitigate and relax the housing market, as well as protect local merchants from giant companies owning 50+ houses only for them to sit empty until someone rents. it would also protect the neighbors! hotels are specifically zoned away from residents to protect locals from the influx of random outsiders (and vice versa), but airbnbs are right next to two families with any number of random guests blocking streetways, inconsiderate to neighbors, and often times bringing large parties. all these reasons is enough to never want to rent an airbnb! also no guarantee that the beds will be clean or comfortable!

[@MrLukhut1]

Ive been saying this for a long time. House flipping, airbnb and company ownership outside of a development agency should all be regulated to keep the housing market where it should be, an actual market. House prices are inflated because people use them as short term investments, leaving the people who actually want property to live on stuck in a rental for years. The worst part is, is with all these companies owning these houses, the housing prices arent even real. Theyre competing with themselves to trick someone into paying way too much for their rundown house.

[@gianmarcorusso1713]

I do agree. If you look carefully, Airbnb can make a wonderful experience, like the capsule version of a boutique hotel.

[@jpaugh64]

That kind of regulation would also hurt small-time landlords. Those who can't take the risk of owning a home would lose the option of renting one.

[@jpaugh64]

@@MrLukhut1 Every homeowner wants the real estate market to go up. It's not just flippers and companies who benefit. Let's not regulate ourselves into a housing market crash, here

[@xpusostomos]

Housing supply problems are 100% caused by governments with restrictive zoning and rent caps.

[@MartijnterHaar]

Local governments also have cracked down on AirBNBs that were actually operating as hotels without the zoning, safety and other permits. Not only did it lead to a lot of complaints about noise from neighbors, but these illegal hotels also took homes from often already very tight markets. In a lot of popular tourist destinations residents can either rent out their house or apartment for a very limited amount of time or putting your apartment on AirBNB is completely banned.

[@fraufuchs9555]

That's true. I believe Berlin is one of those places.

[@BoleDaPole]

Wow that's lame but I'd hate to live in a place where new people are constantly flowing in and out.

[@PierSilver]

@@BoleDaPole Is it really? businesses are regulated; if you agree with this, regulating airbnb (when managed as a business, and not as a "let's rent the one spare room in flat I live in") is only consequential.

[@talknight2]

Using AirBnB is a bit of an adventure. The accommodation is part of the travel experience because there's so much variety in what's offered, rather than just another identical room used just as a place to rest in between seeing the sights. It's clearly for a markedly different customer base, so there's no reason it would significantly hurt hotels.

[@iloveyertle]

I’m one of those people who flip flops between Airbnb and hotels based on which is better for my travel needs. Despite the quality of Airbnbs getting worse, I’m still consistently choosing airbnbs over hotels for two reasons - 1) with an Airbnb it’s much easier to travel with my dog. 2) hotels are often in really out-of-the-way locations. Boutique hotels that are in central locations are harder to come by (at least in the US) and a lot of the hotels seemed aimed at business travelers who stay near the airport or highways.

[@asifallintonothingne]

I've had some amazing experiences with air bnb, but this was years ago when the pricing was more competitive. Especially with how damaging air bnb has been to real estate and how shady the company can be often siding with hosts (even if they have a bad history of scams or canceling last minute). I still often check, but I'm more open to hotels recently. Less legwork for me.

[@ze_ep]

Same. When I was looking for a job I spent about 4 months in various airbnbs in a few cities. It was decent value and easier traveling with a pet. Now it's the same or greater cost than a hotel, with a lot more unknowns. Airbnb will compete at the very low and very high end but the mainstream middle doesn't make sense any more.

[@asifallintonothingne]

@@ze_ep It's really a shame, there was something kind of special about staying in a residential zone. Especially traveling abroad, it was very much like seeing what it's like to live in a new country. Too bad it's morphed into what it is now.

[@jamesr1703]

Airbnb siding with hosts? Airbnb treats its hosts like garbage.

[@GFraga-dk2hq]

Airbnb is about staying in an apartment or house and feel like 'a local'. Hotels are the complete opposite experience and understandably still most people prefer the comfort and worry free experience of a hotel. There are pros and cons for both experiences.

[@kevintyson1947]

I honestly feel "more like a local" when I ride the city busses, go to local bars, and relax at local small parks. You be surprised at how many people book airbnbs and spend all there time at tourist traps. Its been many times where locals thought I lived in the city cause of how well I can blend in

[@legatrix]

This is why it's so annoying that all throughout Asia, hotels put their normal rooms on Airbnb and pretend they are local-style 'homestays'. At least in Europe it's usually clear what you're getting.

[@hilmir]

@@legatrix strange. I only get weird 1 room studios (not hotels) when I use it in Asia. it looked so sketch, I thought, hmmm better not. this is actually why some Asian countries, like Singapore, banned Airbnb for public housing.

[@lj2265]

As someone who lives in a tourist area with lots of Airbnbs in it, I promise you you're not "living like a local" at all. You're living like one of the rich people who buy property here and only visit once every few years. Any belief you're living like a local is a sign of a delusional disorder, at best. Schizophrenia at worst.

[@gianmarcorusso1713]

They do that in Europe too!

[@mtascp05]

For myself, I was attracted to Airbnb for the chance to stay in local neighborhoods as well as save some money. Hotels usually congregate around downtown areas, busy tourist spots, and also can charge quite a bit for parking. Staying at cool neighborhoods in places like Washington DC, Seattle, Brooklyn, New Zealand, Melbourne(Australia) and Vancouver was really fun. Since I switched spending habits now to accumulate points, most of our stays are at hotels now but still will price compare with Airbnb.

[@iloveyertle]

I agree, with an Airbnb I feel much more connected to the city. Kind of like I’m pretend-living there for a bit. It’s fun. I saw some other comments saying they like that a Marriott in Madrid or Tokyo or LA or London will always be the same - that’s actually precisely what I hate about hotels lol. Though Airbnb can be quite a gamble sometimes.

[@trenvert123]

And what will you do when the rising costs force all your local neighbors out of their local neighborhoods, and you're stuck in neighborhoods mostly comprised of airbnbs? I do understand the appeal of living in mixed use neighborhoods, but airbnbs assure that they fade away quicker. I get that I'm being rude, but I think describing people being priced out of neighborhoods they would have known for decades as fun is even more rude.

[@mtascp05]

@@trenvert123 I don't think you're rude, it is a very valid issue. Where I live now, we have been working through that issue for years, including having unit owners register with the county, etc. That's an issue for the owners and the local government to work out. That said, if I know it's illegal(like NYC), I will respect their laws and won't go looking for illegal rental units.

[@Tiejocky]

@@trenvert123 No you are not being rude. You are being straight forward. You speak the truth. I loved to travel to Tokyo/Paris and would love to be like a local instead of a tourist. But as you said, airbnb model disrupt the characteristic of local communities, which attract us to these places to begin with. Take Japan for example, I did experience standard hotel which is alright its comfortable but not as fun. But I get more kicks staying in hostels which I met with fellow young travelers at the lounge, also more personable services from staff and they even hosted mingle nights with hostel residents and locals who are interested in practicing English or other foreign languages. Interestingly airBnB never guarantee that kind of experience.

[@oldskoolmusicnostalgia]

Seeks opportunities to "save some money", yet expects accommodation facilities to offer parking.

[@niekschem]

Can we just stop for a minute and admire the quality of this video. I mean the depth of the analysis is amazing and supported with a lot of data. As a bonus it is all presented in a structured and comprehensive manner. It is unbelievable this is still a KZbin video in my opinion; it is such a gem. You earned yourself a subscription!

[@RichLadyThoughts]

Literally said the same thing and immediately paused the video just to subscribe and find a comment that said exactly this!

[@dmitrystelefona8453]

I think this video is whatever. Third of time spend on reading marketing pamphlet.

[@ujjawalaggarwal9610]

Same here!

[@greenforce888]

It's quality but way too much content for the purpose of the video.

[@erynn9968]

No we can’t. The video had lots of unnecessary info (> a minute of introduction, overview of the brands), long speeches of experts with bad sound quality and no follow-up commentary, and one big bias from the industry professionals - like, do you really imagine them saying that everything is very bad for them? Seriously?

[@jarupongch]

I did a road trip once with all Airbnb bookings. Throughout the 8 days of the trip, the stay experience was a roller-coaster ride from amazing to creepy. That was my last time using Airbnb, and went back to my trusty Marriot Bonvoy.

[@PointB1ank]

I've had good and bad experiences with Ainbnb. From a room that was essentially a hotel room with professional cleaning services, to a run down roach-infested apartment with a family living downstairs and a shared bathroom (I was pretty worried about bedbugs here). I now will scope Airbnb for any "hidden gems" but usually just end up getting a 4-5 star hotel instead. Especially if it's for a vacation, I would rather pay extra and know everything will be handled professionally and clean.

[@thecapone45]

The part about feeling like a burden is spot on. I’ve never done Airbnb but hearing about how rude hosts can be and how they charge crazy cleaning fees makes me not want to stay there. I’d rather stay at a hotel/motel for their consistency. I know what I’m getting, usually and there’s more professionalism there than I’d imagine at a Airbnb that doesn’t know much about customer service, just someone trying to make quick money and renting out their house or rooms.

[@cap4life1]

Airbnb’s competitors are no longer hotels but short term rental operators like VRBO and local property management companies.

[@racermario1881]

Taking a degree Hospitality/Hotel Management in Indonesia. The ammount of effort needed to make a hotel "work" is insane, especially nowadays with tech being introduced into the industry. This video reminded me of a progrem where we had seminars from Executive managers from startups, to marketers, to CEOs of restaurants, and even a GM from Westin Surabaya. One of the first seminars was from a manager of RedDoorz, similar to AirBnB, much better of course. To put into perspective, they turned Singapores Golden Dragon, one of the worse hotels in the world, into a much more livable hotel @ 80SGD a night. The differences between AirBnB and RedDoorz is that AirBnB feels like paying to stay at someones house, while RedDoorz would atleast have the common courtesy to make sure it's a good enough house to pass off as a hotel room, even making actual hotels themselves. AirBnBs was leading in the Asset-Light, Tech-Heavy hotel, but they simply couldn't bring the momentum to take it to the very top. I also want to note that I didn't hear any words regarding "inspection" when describing the business model of AirBnB is enough to make me NOT want to book. No wonder it was just ignored by most big corporations.

[@MandoMonge]

I’m sad to say that my job has spoiled me too much and I don’t really like the hassle of an Airbnb and having to figure out how to get there, public transportation to the place plus lack of communication for texting the host. I prefer the convenience of a hotel with an ACTUAL insurance policy and safety standards (alleged at least)

[@jpaugh64]

Fascinating! I'm much the opposite. Airbnb (with whole-house stays and self check-in) frees me from having to deal with other people at all (unless I want to). And, insurance? I have actually passed on over $500 of reimbursement because I wasn't willing to go through the hassle of filling out forms and calling them. The money didn't seem worth the stress.

[@kristinyt]

@@jpaugh64 I agree with you, I disagree with many commenters here because my experience on Airbnb was really great (and not so great with hotels, lols). Maybe in depends on the country? I guess many commenters are from the USA.

[@jpaugh64]

@@kristinyt Cool! I'm from the US, so I think it depends on how much work you're willing to put into filtering out "bad fits" or "poor reviews." With hotels, even the worst of them hold some level of consistency, and you learn quickly which brands are not right for you, instead of having to evaluate each hotel properly on an individual basis.

[@spde]

Thank you for this - I have stayed in an Airbnb once and honestly, unless I have to, I wouldn't do it again because I don't just want accommodation, I want the amenities.

[@stevelulin6750]

Lot of Airbnb have amenities too :) Personnaly it depends, i was using airbnb in touristic location or when cheaper. Hotel when reliable group or in big cities. Of course as i own a airbnb my point of view is not neutral, but we have pool, jacuzzi and even a "cinema room", i don't think we're the only one.

[@lewisburton1852]

Amenities? Coffee and wifi? 🤣

[@sophiagonzales8974]

@@stevelulin6750 If you own an “Airbnb” you’re also responsible for taking care of your Amenities if your pool is unclean or your Jacuzzi and the cinema isn’t working well with projector. Also if you frequently go out you need to hire like someone to take care of said amenities and someone to entertain the guests. Also another thing is to worry is security so like in a high-end hotel there’s more guards for any crime compared to an Airbnb they look unsafe. That being said a hotel is cheaper in bigger cities or more popular destinations, Airbnbs are better in more remote areas.

[@kristinyt]

@@lewisburton1852 I guess it really depends on your price range. When on vacation I always choose something in the mid-level price range that costs 30-50 euros per night. At the hotels that I stayed in I got bet linens, towels, sometimes soap, sometimes there were hairdryer or AC, oh, and poor or no wifi. In airbnbs I always find full kitchen, spices, tea, coffee, bed linens, towels (sometimes some extra towels if I stay longer), shower gel, shampoo, conditioner, dishwasher and tablets, washer machine with washing liquid, and fast internet and some hosts even leave some snacks... So my experience with the hotels are really poor. Though I never stayed in something that costs 200 per night because I just don't see the point. :D I'd rather choose a cosy Airbnb that I will have for MYSELF and won't have to have people coming in in my PRIVATE space to clean the room. I've never understand how people can live in the hotels with room cleaning service. Lol

[@lewisburton1852]

@@kristinyt yeah, I was agreeing I was responding to the original comment, I think good Airbnb’s beat decent hotels Prive and value.

[@misswomble]

Air bnb is so weird, I thought I was renting a house, there was a family living there during my stay, that they did not clearly outline in the listing. It was expensive, especially as the room I had to stay in was obviously the little girls bedroom as all of her toys and personal effects were in the room. My first and last air bnb

[@mchase4]

Most downtown areas have completely banned vacation rentals. So unless you are going to drive in, only option is hotels.

[@sedonars1]

and they made a point that the Hotel industry is not worried about Airbnb competition; yet they spend $millions every year getting "their" candidates on city councils in order to ban Airbnb. Eliminating the competition indicates they are TOTALLY worried about Airbnb (and all the other similar companies). It's all a mafia style game that stifles innovation and value; and is the opposite of free market for sure!

[@Ldawg42069]

most downtown areas where you live? or ALL downtown areas in the country? ‘Most’ is pretty broad 😆

[@user-jy7yw5kw3w]

Where’s this at? I always find air bnbs in the downtown area, town/ city center. However it’s hard to find a similar priced hotel in downtown areas, a comparable priced one to an air bnb is usually further out located on a highway.

[@mpforeverunlimited]

@@Ldawg42069 probably just in his city

[@Ldawg42069]

@@mpforeverunlimited which is why i asked for clarification 👍

[@rosehipowl]

There are two main reasons I have no interest in Airbnb: 1) I am disabled and 2) I am female. With a traditional hotel, there are requirements to be accessible. I can book rooms that will fit my wheelchair, and I can sue them (extreme, but allowed) if they do not meet the standards laid out for them by law. With Airbnb, it's just someone's house. What do I do if that host has lied about the amount of accessibility? How do I hold them accountable? Number two is difficult. Having read so many stories of hosts (read: male hosts) on Airbnb hiding cameras in places, of them hanging around the rooms/houses they're letting out...I'm not comfortable with that. While I don't believe that this is every place on Airbnb, it's difficult to know which ones are going to be a problem. You're putting your safety and your vulnerability in a stranger's hands. I fully acknowledge that there are women who travel using Airbnbs and are absolutely fine, but I am just not that type of person. I don't trust individual randomers like that. Especially as I'm in a wheelchair - if something went wrong, I basically have no way to fight back. This sounds extremely doom and gloom, and I know that. And people (women) are attacked in hotels, too. But at least a hotel has a corporation behind it: there's other people working in that hotel who aren't attacking me and would help me. There's constantly someone there. There's higher security for who works there and where they work. There's more accountability if something went wrong. They actively work against anything happening because it would hurt their business. Individual Airbnb hosts are not working for Airbnb. They're working for themselves through Airbnb. They have no stake in not destroying Airbnb nor do they have a boss or HR watching them. I want to add here that I am not normally the type of person to prefer a corporation over a small business/individual. I usually try and go the opposite way if I can. But for some things, I prefer the rules and regulations and the bureaucracy that specifically a corporation brings because it makes it safer and means you can hold it accountable to these things. There are people who you can contact when things go wrong, there are laws regulating them to be a certain way. It's for this reason that I only use registered taxi companies. I don't want to just go in some random person's car, even if it may be cheaper. I want someone who has been registered with the government. Besides that, I want someone who is being paid enough money to live on and not to support a company that is against unions (but that is very difficult nowadays with all these American companies coming over here to the UK with their American ideas of union-busting). As I was writing this, I realised a third reason, although it kind of fits into the first: I have autism. I don't want to deal with people as much as possible, but I like everything being the same. In a modern hotel, you oftentimes barely need to talk to people. Sometimes not even when you're checking in and out. Every franchise of that hotel is designed to look the same. You get the same furniture in the same place, the same colours, the same generic art. I like that. It's comfortable and familiar even when the place I'm in isn't. I know where everything is, I know how things work, I know the general layout, it's going to be there year after year. It's great. Legitimately. Giant corporate hotels like that are brilliant for autistic people. The noises and sometimes too-bright lights, less so, but in general if I were to design like the perfect hotel for me, it'd look something like modern corporate hotels.

[@lilithgrrrl]

Same, as a solo woman traveler, I’ll pay more for safety, reliability and accountability. Airbnb is fine if ppl are traveling with a large group and want a whole house to split, but I’d rather have a comfortable, clean and reliable room after a long flight. I often love trying boutique hotels in big cities to get some of the individual feel but still have the hotel amenities.

[@fraufuchs9555]

Same here. Even though I usually travel with my husband, I don't trust Airbnb. Unfortunately I've seen cases that the man is tied up and have to watch horrible things happening to their partner.

[@alainportant6412]

You sound like a horrible customer. I would refuse to serve you. I don't want to get sued because the color of my curtains gave you anxiety or something.

[@krzzzy19]

Lol you're like a patient recently that claimed they had autism and complained about everything and everyone. Had to call patient relations because the staff wasn't treating her as an autistic patient. Terrible. Sounds more like Asperger's

[@peachesorange5719]

@@alainportant6412 dimwits like you often miss the point and I sure they don't want to be served by you either

[@flt528]

The quaint, popular tourist destination village that I live in banned short-term rentals a few years ago, effectively kicking out Airbnb. That was a very good move for our community. Airbnb is a cancer. Its business model is nothing more than an exploitation of zoning laws: you can have a property that's zoned residential (a home for the occupants to live in), but you can use it for commercial for-profit purposes (lodging for travelers to sleep in) if it looks like a single-family house. This has led to massive overdevelopment in some areas (more deforestation, more traffic, more septic tanks, more pollution, more construction), a run-up in house prices in others where there's no room for more development, and a gutting of small communities because the residential-zoned housing stock is owned by absentee "investors" instead of people who live, work, and send their kids to school there. If more towns start looking at how properties are used and enforcing residential zoning laws, Airbnb's gig is up.

[@emilienews]

my boyfriend and i travel frequently and almost always choose airbnbs. yes, there are fees, but we usually find that the final cost of our airbnbs is about the same as a hotel. we love finding unique places to stay, as it makes our trips so much more memorable. we also really value having a kitchen and a good amount of privacy. the one exception that we've consistently found is that airbnbs in cities just can't beat the prices of hotels.

[@lexa3331]

Agreed I have distinct memories of each AirBnB I’ve booked bc they’re all so unique and private so the place I’m staying is half the destination! We spend less money out when we actually enjoy the place we’re staying too. Why would I want to stay in the same exact room on every vacation.

[@lolboi7434]

Airbnb in cities is more expensive mostly because of government’s regulation to stop people gentrified the whole city So it’s a good thing tbh

[@jpaugh64]

Agreed. I avoid most of the complaints in these comments by choosing self check-in, and private, "whole-home" stays. The trick to meet or beat hotel pricing is to book for 2+ days, so that the cleaning fee averages out.

[@ange_109]

I really like the home-from-home feel plus I otally agree with this especially on privacy. But what isn't mentioned is the space? You pay for more space than what is essentially a "bedroom" with public amenities in the building. I also find that I spend less because I can buy breakfast/snacks which means I'm not paying for every meal/drink everyday.

[@notl33t]

I agree with a lot of this. Prices are correcting as hosts are realizing how much effort and money is involved with hosting. You can find decent deals if you initially had to rent multiple rooms for family or friends to hang out together, but single rooms or single occupancy costs for airbnb are pretty expensive now. Most cities are also legislating airbnbs away or taxing them appropriately, which makes it less attractive for hosts to do airbnb, unless they intend to do it at scale and heavily for profit, which keeps guests away. Honestly, the last few pre-pandemic airbnbs I went to, I felt like the hosts were totally getting the raw end of the deal and also, the neighbors nearby--who clearly were upset at having to share space with guests without consent.

[@sha2596]

100% agree with this. I would never look for an Airbnb when solo, unless it was the only available accommodation in my location of travel. But when I have a group of 4 or more, price and quality of 1 Airbnb accommodation usually wins against 2 hotel rooms.

[@Nuttyirishman85]

Posting an ad doesn’t take much effort. I have never arrived at an Airbnb that was cleaned after the last occupant. Home owners that are too lazy to deal with tenants, aren’t going to care about the out of state stranger. Bring your own bedding, best advice I can give.

[@lzh4950]

My country indirectly bans AirBnb with a law requiring tenants to reside for at least 3 months (it used to be 6) as shorter-term tenants are generally regarded to be less considerate to neighbours e.g. making a din, dirtying common areas (since most of us live in apartments instead of landed houses), since people who live in an area for a shorter duration are believed to have less sense of belonging to the neighbourhood. Our gov't was proposing to relax the law for condominiums by letting their individual management committees decide on the rules, but those committees complained they were being given extra work as a result, so in the end the law wasn't relaxed. Quite interesting how 1 of my countrywoman said she felt a bit guilty that the law prevented her from repaying the gratitude she felt from being able to stay in an Airbnb when she was holidaying in Japan.

[@pterodactylbull]

Yea i had a very nice airbnb right before the pandemic was only 215 for 3 nights and was immaculate right in downtown Atlanta….. i don’t think I’d ever do it again tho since now everything i am hearing sounds appalling ik they don’t all suck but now it sounds like a toss up.

[@loverofawesomeness1]

I studied and worked in hospitality / hotels, but currently manage airbnb properties and I personally only stay in hotels when I travel. If I was traveling with a large family, I would consider booking an airbnb. The thing with an airbnb is that anything can go wrong (burst geysers, TV issues, electric issues), but in an airbnb, you generally cant just move to another room so it's a lot less convenient if things go wrong.

[@zelenaliska9714]

One thing I find terrible with Airbnb is the lack of lobbies and receptionists. Once a friend came to visit me and took an Airbnb near my place. First, I brought them to my place for breakfast and then went to their Airbnb. The host was just waiting for like 45 min in her car because she doesn't live in the same building. My mom also got stranded at her destination because she wrote down the wrong address. When she found the address using wifi in a cafe, the host was already gone and a neighbor let them in to use wifi and contact the host. You wouldn't have these problems with a hotel.

[@a.alphonso6193]

what?

[@sedonars1]

@ Zelen Liska. hotels are much better handling idiots and incompetency!

[@sha2596]

Or, don’t know, email and an electronic keypad lock. Who stays in an Airbnb where you have to actually meet the owner?? I get an email with the code and that’s that.

[@lolboi7434]

@@sha2596 Most airbnbs are like that At least the ones I visited in Europe

[@jpaugh64]

That's why I always, only use Airbnb which have self check-in. You never meet the host, and you don't have to talk to hotel staff, either.

[@danhood1641]

One company that wasn't mentioned here, but is very relevant to the topic: VRBO. VRBO (and the vacation rental business in general) has existed for a long time, and Airbnb's business model is FAR closer to theirs than it ever has been to hotels. Airbnb has also done more to disrupt that business than it has to disrupt the hotel business, and VRBO has become a lot more like Airbnb- to the point where they are essentially direct competitors now.

[@dreamkitty]

i thought Vrbo was an Air B&B brand with luxury rentals … wow

[@shoalins55]

When I was younger and traveled with friends, Airbnb was the place to get a house/apt as it was cheaper than getting 4 hotel rooms. Now that I travel with just my wife and have credit cards that give us status, I stay at hotels. I won't say one is better than another, but I'm glad there are options out there for the young as well as the old.

[@asdkotable]

The one thing I really enjoy about AirBnB that I think hotels can't offer is the experience of renting out an entire apartment with a couple of friends for an affordable price that can be split between the occupants. You can all be together in a hostel room, but it's not as comfortable as being in a real apartment, and budget hotels usually only have 2-bed rooms.

[@blaue_sophie1317]

You know that renting apartments was already a thing long before Airbnb.😅😅

[@asdkotable]

@@blaue_sophie1317 AirBnB makes it much much easier and very accessible. 🤷

[@blaue_sophie1317]

Maybe, but I was just saying you can have the experience of an apartment without Airbnb also very easily. My parents and I were often staying in apartments before Airbnb even was a thing.

[@fraufuchs9555]

I have already rented an entire apartment but not with Airbnb. I used the service of a company who was responsible for: 1- cleaning the place, 2- check in and out the guest. You never even talked to the apparment owner, the company was responsible for every single step of your booking and living in the place. I felt much more safe.

[@ChrisHawkswell]

I think it’s about the purpose of the trip. For a one or two night business trip I’ll always choose a hotel. For a multi day pleasure trip where I want the facilities to cook, hang out with travel companions / mates, want the space to just relax, I’ll always go with Airbnb

[@TheSquad4life]

Perfectly said , everyone is missing this

[@sergel02]

@@TheSquad4life I don’t think people are missing it though. Even for longer trips people prefer hotels sometimes do to the ease of access, amenities, and sometimes cheaper rates. People may not need a full kitchen to cook if they plan on spending a lot of time in the location they’re, visiting for example. I think it depends partly on the type of traveler.

[@Bluey306]

@@sergel02 well said, it really does depend. i went on a two-day trip to Sydney with a friend once (i was visiting her in Australia, she lived in Melbourne but we decided to meet at Sydney first for a jaunt), and we booked an airbnb. it worked for us because we were planning to go to the Blue Mountains on the second day, and wanted to prepare our own lunches instead of eating at the restaurants there which would've been 1) expensive and 2) taken time out of our itinerary. so having an apartment near a supermarket, and with a kitchen for us to use, worked in our favour. my friend knew her way around airbnb and so found a reliable booking, and the owner was really helpful - at one point we got locked out quite literally right after we arrived (something to do with the keys not working right? i don't remember anymore) and they sent someone right away to have it sorted out for us. even though it was only for a night, it felt like a huge save for us because of a combination of the factors, so it really really does depend. the only downside was my friend and i chose beds with mattresses that were the opposite of what we normally slept in, so neither of us got any sleep! but that wasn't the airbnb's fault, just a silly hilarious thing in hindsight that we didn't exchange beds.

[@troodon1096]

I don't even want to cook when I'm at home, unless I have to. When I'm vacation, I don't want to work; that's the entire point of a vacation.

[@Stettafire]

For longer trips I prefer an established b and b, never someone's back room

[@RasheedahNizam]

My large extended family visits either Orlando or Tampa once a year for vacation. We previously used airbnb to get large homes to have our own kitchen because the South Indians like to eat their own foods. But the cleaning fees coupled with the cleaning expectations mean that I do 20 loads of laundry. One year I had to wake up at 4am just to start on all the mandatory cleaning to get by $1k deposit back, and I still had a $500 cleaning fee. Meanwhile, many things have changed in hotels. More are offering truly full kitchens. Kitchens were the main draw and if I can have that at Marriott... goodbye, airbnb.

[@Carbonara_Carl]

One thing that's been brought up consistently is Airbnb's brand equity is so strong that they do not have to pay for SEO or go to the aggregators compared to the hotel brands. With Google, Apple and Facebook adjusting their ad model, I'll be interested to see how the hotels engage potential customers.

[@J5L5M6]

They still pay for superbowl ads... The marketing spend may be different, but it's there.

[@ethanstump]

@@J5L5M6 paying for a super bowl ad..... is like paying for a dominatrix to whip you. masochists do that. it attracts the worst sort of follower, a follower that at the end of the day creates just as much a hassle for you, as you create a hassle for them. it's like saying you payed billlions to advertise in efootball 2022.

[@J5L5M6]

@@ethanstump , go on...? As an advertising professional for over a decade, I don't disagree with you. But, I also don't get how your comment contributes to the point? The thread is on marketing mix/spend. Not the thought processes behind such.

[@ethanstump]

​@@J5L5M6 my "contibution" is to say that ad spending in oversaturated and overpriced markets for the most part is counterproductive. you can see that sort of with the peloton fiasco. and alternatively, tesla is doing pretty decently with little to no ad spending. so to point to super bowl spend as them engaging with customers doesn't necessarily equate with them doing there job correctly. and if they are not doing their job correctly, are they doing their job? no. the thought processes affect the marketing mix/spend, and the spend should affect the thought processes, but many people don't question presumptions and first principles, but merely tweak the variables that come after. thus you have a lot of people saying that they did their superbowl ad incorrectly, rather than saying that building brand awareness could be better done else where than the superbowl. the Superbowl is a clear case of quantity over quality, in that your casting the widest net possible. however, the quality of that net tends to suffer as a result. a lot of these companies R&D suffers as a result of over focusing on marketing. then again, as a result of regulatory capture and other shady practices, many companies plan from the outset of creating an inferior product that uses govermental regulation to wither competition. but if your whole point is to effectively market yourselves to the regulator's, do ads even make sense in that regard?

[@dontich]

Airbnb’s marketing spend is still much much less as a % of revenue compared to major hotels

[@jeaugust]

I certainly agree. Strictly from a consumer standpoint, I can say that I used to use Airbnb for travel pretty frequently, but now prices are largely indistinguishable from hotels. So why the hell would I stay at an Airbnb when it has all this extra social awkwardness of being in someone’s house? I’d much rather have the impersonal hotel experience tysm

[@annzielinski1610]

Most of them are entirely hotel rooms not homes.

[@kaizer901]

As a guy from outside this field, i can feel my neck sores from my head growing in size. Eye opening and informative video. I'm glad I ran into this. Subscribed!

[@CR-hh7ev]

I used to host on airbnb back in 2015. Made great revenues. But then increased competition and the pressure from airbnb to constantly lower my nightly rate, twinned with silly requirements such as not being able to see the person who requested to stay in my apartment just turned me off from the whole concept. I know 1 person leaving airbnb aint going to break their model but just shows how much more they are impacted on the supply side than traditional hotels.

[@RogerWilco1]

Those same kinda of factors are driving me away from AirBnB as well. AirBnB is getting more in my business as a customer, and hotels treat me better--- eg: Hotel: "Thanks for staying with us!" AirBnB: "2 stars, customer failed to empty a trash can" - this after a $250 cleaning fee!

[@TheRonnieaj]

What’s funny is we stopped using AirBnB to stay BECAUSE of the “being able to see who’s staying.” Nothing like getting there and being ghosted. And that only has to happen a few times before you start to wonder, and then you say eff it and just go with hotels.

[@smythjones3879]

Wanna discriminate C Robinson no no

[@sedonars1]

@@RogerWilco1 You probably got 2 stars because you abused the property, something the hotels price into their room rates. Are you sure you left Airbnb, or did they leave you?

[@RogerWilco1]

@@sedonars1 Aw, poor baby. Cry more.

[@N13J]

As a middle income traveler, Airbnb is a hit or miss experience. Sometimes you can get super nice location with just a fraction of hotel price but sometimes the host is too problematic. In the end, I stopped using Airbnb and mostly looking for budget hotel instead.

[@shamrock141]

Airbnb was great back when it was exactly what it was desgined for, my grandmother had a spare loft connected to her house that she put out on Airbnb. All she had to do was clean it after every guest, they in turn had parking, multiple beds, a bathroom and a basic kitchen It was extra income so it never turned into the predatory practices these new landlords are trying to pull

[@Ritermann]

Every time I think to myself, "lets try Airbnb instead of Hotel" I end up giving up, because it is so frustrating having to deal with some random people and the whole online checks etc. I don't want to deal with all the admin. I just want to come and having someone to hand me a key and not to worry about anything. Airbnb is for people who want to stay at a "home like" place. Hotels are totally different, something Airbnb can never be.

[@danijcruz]

This channel is going to grow crazy fast I'm calling it

[@martonmehesi-melis5072]

I'm calling it too, this is pure gold

[@michael4800]

I’m calling this too

[@ChotaJoker]

Easy call

[@ruiqi22]

One friend of mine found that her Airbnb also housed the host's male relative and none of the doors had locks... she found a dead rat too, and reported it, and the owner kicked her out afterwards! Had to find a hotel to live in. Another friend of mine used Airbnb for the first time during an internship in a different state. He and his roommates were also kicked out for no reason, and the host tried to charge them the next month's rent and a cleaning fee on top of the deposits they'd already paid. When they didn't pay and rented a different Airbnb after being forced out of the old one, the old host got them banned from the app. He ended up flying home early after the worst summer of his life. I think I'll stick to a hotel...

[@rabighkamal535]

I love your videos dude. It's explained sooooo well and in such a professional way!

[@skill3158]

Yeah me too, it’s great !

[@flcon16]

I was an early adopter to AirBNB. It fit my travel style really well. I like to visit a city, have a space that feels unique and my own for the period of time that I'm there, and I don't need to be catered to day-by-day. It works out really well to rent a unit for 10 days and not need to pay for food and cleaning every single day. It also makes a lot of sense when you have a lot of people travelling together. When I've had people come to town, I've even chipped in to rent a larger multi-bedroom unit that will be cheaper for everyone, even if it was nearby my home. The cost per person ends up so cheap and you can have a really nice shared place to hang out using pooled resources. I recently did a mini-vacation and ended up with the option of 2 days at an airBNB or 2 separate hotel stays. The airBNB was just not competitive. Way less amenities for the price, hard to find as good of a location, and the parking situation was kind of a mess in a downtown area. We'd have ended up probably spending an extra $50 per night on ubers to make it work. I think both definitely have their place. If you want to get a group of people together and share resources, or stay in one place and immerse yourself for more than a few days... AirBNB is great. In all other areas, hotels still reign supreme. Good for short notice, short stays, predictability, consistency, higher degree of service, convenience, and more. The two hotels I stayed at were independent or part of very small chains, and hit huge on the uniqueness and charm... where the competitive AirBNBs were very generic condos... so you can't always put the uniqueness tick in AirBNB's column.

[@markdawson425]

I was working at one point for a company that, when they would find a 'good deal' would try and push the team into these airbnbs. It was incredibly rare that it was a good experience, and I would consistently push back. Being on the road for weeks at a time is hard enough, poor conditions and odd airbnb 'hosts' make it so uncomfortable.

[@gm4ulkill]

Most of ya don’t know or were not around when Airbnb launched….. the reason Airbnb was popular….. was because you can get entire homes or full finished basements with private entrances for half the price of a day staying at your cheapest motel… now a days…. Airbnb is no longer useful for that. Hotels have better prices now

[@stebopign]

those "deals" are planted stories by airbnb. the same with uber, they touted stories like you can be picked up by a luxury vehicle as well. LoLs.

[@gm4ulkill]

@@stebopign well Airbnb when it was getting started had good deals…. I would know because I’ve fucked a shit ton of hoes and take em to Airbnb

[@patrickpaterson8785]

A lot of these Airbnbs having crazy high cleaning fees now is mainly due to a lot of hosts trying to pay someone else to clean up their properties.

[@lj2265]

Nah that's not even the most of it. Its a way for them to keep their advertised price low in search results while still charging an insane amount of money. Its when an online seller prices an item low but then charges an insane mount of other fees so it adds on and ends up costing way more than you were initially searching for. You can even see hosts bragging about how they do this in subreddits and forums where they hang out lol

[@jonathangonzalez5474]

The Hilton CEO nailed it. Booking an air bnb is taking a gamble. Theirs a lot of uncertainty and obviously 0 consistency on the app. That, plus the many fees, hidden charges, and cleaning rules that come with booking an air bnb, just doesn’t make sense why anyone would book an air bnb over a mid-scale hotel.

[@nslouka90]

Some of the reasons I think people would rather pick a hotel is because the huge amount of rewards tied to hotels and airlines with credit cards and loyalty programs, also so many employers will give you a discount on hotels as perk if you need to travel, Airbnb discounts are not so much. Personally I enjoy the convenience of having a bar, restaurant, club and room service all in one building rather than having to drive around or order in.

[@vinnm4516]

I was looking into airbnb's when traveling last year, and after hearing all the buzz about how they were so much cheaper I was kind of surprised to realize that I could get a hotel room for much less than an Airbnb where I was traveling. The only time I've used Airbnb was for a campsite yurt, of all things, and while that was worth it for the experience I think I'm going to be sticking with hotels.

[@Kizamo]

It is usually cheaper if you’re traveling with multiple people and can split the cost. Like if you have 5+ people, living in a house will be less per person and for the space you’re getting as opposed to a hotel room(s).

[@Timothee_Chalamet_CMBYN]

I always get an Airbnb when traveling with family. Cheaper and bigger and you can buy your own food and cook. Hotel when alone or with one other person. Con is now you can’t cook and have to eat out but cheaper for a one bed.

[@izayus11]

yeah, just skip the first 9:30

[@jauipop]

I use AirBNB for certain reasons and certain areas. When I was studying in Zurich, my European classmates used AirBNB to book ski chalets/apartments when we went on weekend trips, and that was very useful because hotels in those areas are usually VERY expensive and the AirBNB apartments are actually very nice. On the other hand, when I go to major cities and if I have the money (and especially if I'm travelling for work), I will opt for hotels because there are certainties that AirBNB bookings cannot provide for. I spend more time researching on AirBNB because there are so many issues when it comes to what is on the listing vs what is actually on offer. When I went to NYC for a 1 week holiday, I chose to use AirBNB because of the cost, but I ended up spending 1 day running around sorting out issues (either issues with the apartment or things like handing back the keys to the person who was managing the apartment), so there was a day lost.

[@ChrysusTV]

Never used Airbnb because I _like_ the "institutional" concept (as was described in the interview). I usually try to stay at the W hotel because I know the rooms will be great, there will often be a nice view, there is an upscale feeling to the whole location, and they have restaurants/gathering areas if I want to use them. It's a catered, consistent experience which contrasts daily life. I don't want to travel somewhere and feel like I'm at home as usual but in a different postal code. Then there's the level of trust. I'm sure property management companies offer units on Airbnb, but I don't know which units are professionally managed versus units who are owned by Bobby Joe who has no experience managing properties and just wants to make some money. So I'm going to pick the option that I know for sure is backed by a professional enterprise.

[@AMK544]

The “professionally managed” airbnbs charge asinine cleaning fees. I once was browsing Airbnb for a weekend getaway and for a TWO NIGHT STAY they wanted to charge a $180 cleaning fee. For literally a one bedroom apartment for a couple to stay in. It’s insane

[@twilightmoon311]

This video is so well done. Thank you for all your research!! I def see why its not hurting hotels. It took me a while to see that's truly messing up the housing/rental markets. If this keeps up, we'll have more homelessness & unknown + neighbors

[@Jen_nifer99]

I’m not an expert by any means, but I agree with the CEO from Hilton that they both coexist pretty well. The only reason why I’d choose an Airbnb over a hotel would be the price. But hotels feel more “exclusive” like you’re actually going on a trip to relax.

[@gumerzambrano]

I've only had great experiences with Airbnb and find that if you are traveling with a big group it is really beneficial to just rent a house and split it amongst everyone

[@SouthernSouthAsian]

I used Airbnb once, I didn't have a bad experience, but the cleaning fees were insane. I don't plan on using it again because of that and we were required to do some things before we leave, which should've been covered in the crazy cleaning fee.

[@jsherm101]

Video did a great job highlighting the platform transition and loss of airbnb's luster. But airbnb still has a few niches that this video didn't highlight from a fairness standpoint: 1) location quality. You can't stick a hotel in the middle of a suburban or low density neighborhood easily. But airbnbs can quickly appear in many places. They can also quickly leverage arbitrage of space, such as recently renovated spaces or corporate housing while hotels have to stick to a more generic format. 2) spaces. Cost per room is no longer competitive, but cost per sq ft definitely is in most cases. esp if you care about other amentiies like laundry, kitchen, living rooms, and other items you'll rarely see in a hotel (or not without large incidental fees) 2) Airbnb's appeal has never been for a "hotel room" experience so it's odd to compare and frame it towards an industry which markets itself around the consistency of a "hotel room" experience. Kind of ignores the underlying thesis of who airbnb markets toward. It's been about a) feeling like a true resident of the place you're visiting as opposed to a tourist, b) access to amenities like laundry and full homes/spaces, or c) more experiential engagement with property owners, concierge-like support, etc. These I'd argue definitely disrupt the luxury and upper tier experiences where consistency and service are not selling points. Many people in the 18-35 demographic, even those who travel for business, don't want room service, spas, etc. but do want local food delivery (uber eats) or groceries and these are difficult to accommodate (at least not without awkwardly running to the lobby) on a large property. Even if hotels are platforms, their size, structure, and format denies intimacy and flexibility that many people who choose airbnb ultimately desires. I suppose you could claim this isn't "disrupting" hotels overall but if you look towards the boutique lines of these chains (which have "collection" in their names) they often try to compete on these areas and definitely lose lots of business to airbnb. Airbnb's fail is just consistency. They should inspect and set standards for a line of rooms/offerings which offer more amenities or sheer basic quality items (help hosts buy the most basic hotel quality sheets, beds, etc.) to avoid little things that add up big time for repeat travelers.

[@ModernMBA]

I really appreciate your comment and critical thought. You make some great points and differing perspective.

[@jsherm101]

@@ModernMBA thanks - I think your videos are well researched, far more than some other more popular channels in the "business" category that are only skin deep. looking forward to more of your content!

[@run4ever102]

^^ Great point, I’ve stayed in more Airbnb’s and I have hotels. Often times even when the price is not a consideration you just get so much more for the Airbnb, I always go with highly rated people on the same, but I’ve always had great experiences Especially going somewhere Rural, it’s always way nicer to go to an Airbnb

[@dacash8195]

Essentially,, this is what Plum is attempting to do. But i think all of the platforms should, at the very least, perform random inspections of properties - like the use of shoppers at retail stores. Send someone in that is hired by the platform to stay in random rentals without announcing it to the owners. They rate their experience, write a review of the property (as a platform rental inspector) or even delist the property for inaccurate representation. And I would volunteer for that job in a heartbeat!

[@jpaugh64]

With that one suggestion to "inspect" rooms, you're asking AirBNB to double or triple their expenses when their prices are already comparable to hotel options. They'd need to hire "inspection" staff in every major city, and probably to buy a building to host them all in. If the won the respect of the right audience, they'd /eventually/ be able to charge the same as higher-end hotels.

[@hiimacrazyguy]

I am living in France and doing a Hotel and Catering degree in a school here. I'm moving onto my third year and right now doing my training period in a 3 star hotel. Hotels are very, very different from Airbnb's. Airbnbs are usually booked mainly because they're usually cheaper, and because you get stuff like a kitchenette and a more "homey" feeling. But even though these are two very big advantages over a hotel, a hotel provides many things an Airbnb can't. An Airbnb, in the end, is the property of another person who rents it to you for an X number of nights. A hotel is a commercial establishment whose main goal is to provide a service to their clients, which means that a hotel will always go leaps and bounds in terms of service than what most Airbnb places will give you. You have a wide time window to do your check in. Hell, at my hotel you can check in until 3am because there's always a night receptionist. You get your room done every day. You have the reception service, which is to say that if you need a taxi, a corkscrew, an extra towel, a place to eat or any kind of service or information, the receptionist will always be there for you. Furthermore, you also have all the extra amenities of a hotel, anything from pools and restaurants down to 3-star hotels up to massage services, childcare and much more in 5 star and palace hotels. Ultimately, it's because hotels are simply more convenient, which specially appeals to businessmen and people who are well off economically, although mid-range hotels also see a lot of tourist customers thanks to the convenience and service that comes with spending the night in one.

[@Carcadia393]

The loyalty program with big hotels is what keeps me going back to hotels plus the added security and the fact that if there is a problem, there is almost a guaranteed solution.