Рет қаралды 998
Q1) What is cash application, and why is it important?
Q2) Explain the concept of unapplied cash.
Q3) Explain the concept of unidentified cash
Q4) How do you handle invoice discrepancies or customer disputes?
Q5) What methods or tools have you used for cash application in your previous role?
Q6) How do you ensure accuracy in cash application processes?
Q7) Can you walk me through your process for handling unidentified or unapplied cash?
Q8) How do you prioritize cash application tasks when dealing with a high volume of transactions?
Q9) Can you discuss a challenging situation you encountered in cash application and how you resolved it?
Q10) What are some of the most important skills that you have as a cash application specialist?
Q11) How do you handle a situation where the payment amount does not match the invoice total?
Q12) Explain how you would go about verifying that all cash receipts are properly recorded.
Q13) What steps do you take to ensure that customer payments are applied correctly?
Q14) How do you handle customer disputes regarding their payments?
Q15) What strategies do you use to identify fraudulent payments?
Q16) What metrics do you use to measure the efficiency of the cash application process?
Q17) What do you do if you encounter a problem while processing a payment?
Q18) How do you stay organized when managing multiple customer accounts at once?
Q19) We want to improve our cash application process. What suggestions do you have?
Q20) How do you prioritize tasks when there is a backlog of payments to be processed?
Q21) Describe your experience with developing reports and dashboards to monitor cash flow.
Q22) Describe a time when you had to investigate an issue with a customer’s payment.