Moto G Play Sound Not Working-Easiest Solutions

[@vaniartistic]

my audio doesn't work...I can't hear you...

[@jammydodger9795]

Haha I was just gonna say the same thing! Captions would help!

[@lorawalls3934]

I can't hear the caller nor can the caller hear me, however I can her the apps, Google and the internet

[@raygrenade1697]

He said press the side volume button up and down 😅😅😅😅

[@hersheljackson69]

My thoughts exactly

[@Un-Qualified1]

Caption

[@lordgrim8324]

POV: You're watching this video without any sound

[@DustinBeyetteThePerson]

Hahaha good things for comments and captions hahahah

[@melindabryant6653]

😅

[@user-freddy518]

I'm using cc

[@SP4RKY-m7g]

​@@DustinBeyetteThePerson I am HELLLLP lmao

[@regalleopard8030]

I can't hear the audio of your video in order to fix my sound. You either need to have text (or include the closed caption option)

[@MikeAnn193]

Thank you. As a relatively new smartphone owner I have little experience, and couldn't figure this seemingly-simple issue out! I just wasn't getting sound from any media even though I've heard it before, and I kept wondering "how effing complex could this be?" I noticed when I'd press the volume buttons I would see a strange grayed-out interface appear, not the usual slider and the musical note. I explored the menus, found a weird display in the media section which either looked like the volume was totally OFF or full volume, depending when I looked, but it was _unchangeable._ I got to your second suggestion: the "hard reset." But not knowing what that does I just restarted the normal way and that did it. I could suddenly see the normal volume interface and my sound is back. I should've known from many years of computer experience that we're not just dealing with hardware, but also with _software and firmware._ Restart to the rescue once again. Thanks, man!

[@christinebudz1235]

Thank you! I have a Moto G Stylus 2021 and the alarm wasn't going off. You solved my problem about one minute into your video. I just realized there is a separate volume setting for alarms and it accidentally was lowered. This phone seems to have so many more glitches than any other phone I ever had. Things "accidentally" seem to get messed up on a regular basis. I am so thankful for videos like yours!

[@bigchainring1977]

fix for me was to first dry Qtip with most of the cotton taken off in the aux port. Then a different clean Qtip with a bit of alcohol. very gentle. Works very nicely now...ty..

[@staceycook6]

When audio in apps isn't working. Captions would be a good idea to help us out.

[@twistedace3317]

Thank you. I didn't realize the Bluetooth speaker in my car would read as a headset. So that's why it's been adjusting my volume down when I listen to my phone out of the car

[@ShawnLyman]

Thanks. Plugging and unplugging 3.5mm headphones allowed my speaker to work again. I will keep that in mind.

[@JoIn-y5s]

None of this worked for me. What did work? > Settings > Click Sound and Vibration > Click "Do not Disturb" > Make sure it's turned off. I travel a lot and for some reason, often the planes never allow it to turn BACK ON the volume in "Do not Disturb". FYI, is you don't manually switch your phone to "airplane mode, the plane does it automatically. If you do it manually, you shouldn't have an issue.THIS IS NOT THE SAME AS THE DO NOT DISTURB OR AIRPLANE MODE CHOICE WHEN YOU SCROLL DOWN THE TOP FOR LIKE FLASHLIGHT, Bluetooth ETC.

[@adambastin6390]

YOU SIR ARE A GENIUS! YOUR STEP WITH THE HARD RESET FIXED IT!

[@StefinMiami]

I have the moto stylus 2021. The sound doesn't work in IG or embedded videos. Thank you for this video!

[@elainecampbell8083]

Thank you so much! All of a sudden the sound has been disappearing. I am going to try all of these suggestions!

[@jacobstapleton86]

I tried all that and still nothing, it was working fine an hour ago

[@goatgod8038]

Did u end up fixing your phone if so what did u do

[@TamsinGrlNxtDr]

Thanks the hard reset helped mine. It just quit working yesterday. Couldn't even hear my alarm.

[@Celestivity1976]

The plug headphones in and out worked my phone. Thank you so much!

[@muralidharraopoluri3473]

This tip did really worked out. Thank you.

[@dominicaaaaa5547]

My phone is fine with music via Bluetooth headphones fine when listening through the phone speaker but when I use aux connection for the car or to connect my phone to my amplifier it's REALLY muffled and sounds terrible. This was never a problem before but seems to have started ..today. my poweramp trial ran out so I purchased the full version of the player today too not sure if this is related? Any help would be super appreciated. Just sounds really muffled and underwater-y. I've tried another aux lead as well as a pair of cheap wires earphones and the problem is there with all three so I'm confident that it's the phone and not the cables themselves. Hmm.

[@cynthiadickerson9107]

This helped, thanks. Plugging earbuds in and out fixed it.

[@uuh_ooooh]

IT FINNALY WORKED THANKS I DRIED EVERYTHING AND RESET LIKE 3 TIMES THANKS

[@stoptheworldandletmeoff]

Hello! I can't hear you! I came onto this channel to find out how to get audio

[@drfiggles]

How can I get the sound to be louder through the headphone jack opposed to Bluetooth for lossless audio? For whatever reason it’s louder through Bluetooth and mid level to quiet through the headphone jack which is head scratchingly annoying when compared to iPod 7s headphone jack which is 3x as loud. I’m not fluent whatsoever on Android and any help would be greatly appreciated.

[@ladybhive1210]

Having that problem too

[@drfiggles]

@@ladybhive1210 well hopefully someone will help eventually since I haven't been able to find diddly online

[@abhiranjiniba8566]

The safe mode one actually worked. thank you so much

[@rick7884]

Nope! Sound still is not working!!! Before anyone asks. No it was not dropped in any kind of liquid. It just stopped working after receiving and yea the sound works on the head phones.

[@canuhandlethetruth6166]

Thanks on the hard reset it worked...

[@MHyde1001]

So the suggestions in the comments worked great. I disconnected my earbuds and got my volume back.

[@GraceAbdul-uw7vk]

How pls???

[@colinpacker938]

The hard restart fixed my phone volume. Thank you!

[@unculturedweeb4240]

Thanks... I thought I finally broke my phone by rolling on it in my sleep.

[@donaldnelson976]

All of your suggestions are good.Thank you Mr.Knowledgeable..lol

[@oceanskye33]

Captions guys. Click cc button on video screen. 🙃

[@Prettygurljj123]

Everyone who is confused in his video because they can't hear the sound all you have to do is reset your phone by holding the power button and then wait for it to turn back on and the sound will work

[@kimthreadgold2755]

Dobe that doesn't work

[@GraceAbdul-uw7vk]

Tried that multiple times

[@manik0422]

Yes 🙌 your Advice is perfect. By this way I solved my problem.

[@tarunsharma7205]

thanks alot buddy for your help. in my case safe mode option works

[@eddiebhoy1973]

when i play a track of music on my phone every track works fine with volume , but after one songs finishes when it goes on to next track phone goes silten even with the volume up then i have to restart to get sound back , can u plz help , tia.

[@DotepenecPL]

Oh, bugger. Mine says the sound is off because the headphones are plugged in. But they're not. I have no headphones at all. ;D Except of the bluetooth set. So I am afraid I can't try the plug in - unplug trick. I guess it would work.

[@FunkOne-w3h]

Does this one have sound? Or any of the music videos I tried watching

[@TruchaVisuals]

hello. quick question. how can I get my volume buttons on the side of my phone to work. woke up this morning and had music on and now can't turn it up or down. thanks

[@lindaredmon3884]

My problem is when I make a phone call,, I can hear them but they can't hear me.

[@lindaredmon3884]

I don't use headphones . If I try to reboot,, it takes too long to come back on. Soft ware update messes it up

[@walterschilling4512]

t/hanks , I had interupted charging ,due to the fact that charger module was not plungged into the outlet creating a on and off charge , tripping it to a mute on sound . my media would not sound but I had Phone sound , I even went to all the settings and the volumes were ok, but I viewed this video and found the mute icon and back to normal.

[@fengxiong3687]

What happens when you plug in the charger while pressing volume down then release volume down? How about what happens when you hold power and volume up? Also can you do a tutorial on the entire page that pops up when you press volume down and power?

[@debbeet6309]

My phone is 2 months old and the sound went out of it came back a tad I've tried everything and nothing works this is going to be one of the worst phones I've ever had

[@mhannon44]

Great! I plugged in wired earphones, then removed them and the sound came back straight away.

[@Car1Sagan]

My Moto G Play loud speaker just malfunctioned, with lower volume and crackly, in the middle of a video. Now all audio & video sound from the loudspeaker is lower and crackly. The earpiece speaker and external speaker jack works fine. 1.3 GB memory free.

[@Car1Sagan]

Just did a Power / Vol Up hard restart and same problem. Did a reboot into Safe Mode and same problem. Also the "Hello Moto" typical at the beginning is now not heard at all.

[@Car1Sagan]

I don't know what happened, but now the loudspeaker works fine. I will try rebooting and hopefully I'll hear Hello Moto.

[@innocent718bk]

@@Car1Sagan I get no sound at all even the boot dosent say hello Moto I even did a factory reset and I still have the problems I don't get it

[@Blessd-savingrace]

Idk but If you reset option like at end of video it will come on it safe mode & have to restart to go normal mode

[@Brunhaam]

While watching this video I desperately blew into my speaker and ports like an old Nintendo cartridge and it worked again after 3 weeks of no sound. I'm gonna say this video, if not informative, is lucky asf. I can assure you I tried previously and it didn't work then 🤣

[@goatgod8038]

Fr that's all you did?

[@Brunhaam]

@@goatgod8038 yeah it lasted all of a week and the trick didn't work a second time lol

[@goatgod8038]

@@Brunhaam Sounds crazy but I sucked on the top of the phone where my speaker was and it's actually working better than it was before I think something was blocking the speaker hope this helps

[@Brunhaam]

@@goatgod8038 the sucking thing only temporarily restored the sound and goes away the second I stopped lol. New phone time maybe.

[@EEEEEEEEEEEEEEEEEEEE850]

thank you, hard reset worked

[@ernestocardenas7801]

Ok so I have the Moto G stylus 5g 2022 and my call volume is really low. I can barely hear the person on the other side of the line!! Any suggestions??

[@monkeyboy4195]

Try going into the sound settings in the settings app and cleaning out the speaker at the top of your phone

[@entertainersplus6942]

My husband took my phone to look for that one hidden button I once found that turned everything off, I was going to try your idea to turn off & on the power, but he found the problem that somehhow mute was on in the settings. I don't think I ever would have touched that.

[@maity787]

I lost sounds to only one game airport city after moto updates got any solution for this

[@joshw0078]

I've done everything even hard reset and audio only works when headphones plugged in and was working earlier today

[@goatgod8038]

Did u end up fixing your phone if so what did u do

[@flyingcat2054]

People say they can’t hear me or I’m breaking up when talking on moto G power

[@kathyanderson8299]

Northeast suggestions worked The only thing that does not have volume is the media and it's turned off and I don't know how to turn it back on.

[@ericknisley100]

Always check that the phone is not in airplane mode.

[@Niiki01]

Just tap the phone few times to some hard surface, fixed my problem 🤷‍♂️

[@bogotabro]

I checked the Bluetooth settings after exhausting all other options. I had not utilized the Bluetooth setting menu before this happened but found that the sound system in my RV parked outside was active causing no audio from the phone. I hadn't even been in the RV for days and the sound system WAS NOT EVEN ON!!! I have no idea how this could happen but after disconnecting it I got my sound back on the phone. I swear, ghosts in the machines.

[@pragatinikumbhsalve9470]

thank you!!! really helpful😊

[@thomasrobson4338]

I couldn't hear you because like I said,my volume wasn't working,get it?

[@kawsarahmed-gw7fy]

Thank you.it was helpful.it is working my moto one action.

[@karenfal8448]

What is that bottom icon that looks like a box with morse code?

[@CharlesZatriniski]

Sound only comes through headphones or earbuds won’t come out the phone itself any ideas

[@philipkop15]

My volume isn't silent but it just automatically goes silent without giving me an alert. How do I fix it?

[@davis_mtb09]

Thank you so much i did a hard reset

[@sajjidmotiwala3481]

My audio goes to mute automatically then I have to increase the volume once and then it comes back to the same level. Help me

[@m.9243]

No luck here.. The wired earbuds receive sound OK but the other person can hardly hear me. Seems there's no sensitivity in the wired mic at all! Tried different sets of hands free wire earbuds with no luck. Any ideas anyone?

[@goatgod8038]

Did u end up fixing your phone if so what did u do

[@m.9243]

@@goatgod8038 No, I haven't unfortunately.. I have come to the conclusion that the actual socket on the phone is faulty. The reason is, my earbuds work perfectly well with my second phone. So, it's not software issue. The socket has to be replaced. The funny thing is, for music and just listening Y.T. it works fine, it seems only the microphone not connecting properly.

[@nargisbegum321]

I cannot hear you!!!!

[@nicolepiscatella3406]

My husband press the speaker to talk hands free. However, we can't hear him when he is trying to talk when the speaker is on. It's so frustrating.

[@lisachacon8625]

My Moto g pure volume is not working it's on IT admin how can I fix it?

[@ezekielburgos7800]

No sound is coming out of my headphone Everytime I plug it in my phone how to fix the hole

[@dmackeyrose]

It helped me problem solve my issue-force off

[@loveoframcharanofficial5068]

Thank you Thank you Thank you Sooooooooooo much sir... It's really working this trick.... 🙏🙏🙏🙏🙏🙏🙏

[@goatgod8038]

What did u do

[@YeinVZ]

can anyone help me my moto g9 plus keeps muting the sound and i can turn it back on but then ir mutes again and at the top of the screen it keeps saying "data tool" please help me if you know how to fix it

[@kendralee2568]

Wow 😮!!! You just helped me so much!!!! I

[@SocaFirst]

Hello to he dm is in mono solution all other sounds full stereo even when I touch the mono stereo of FM

[@anonymous7964]

I have a moto g forge and I can’t retrieve, make calls or listen to my voicemail no sound help

[@Reggied2569]

If I put my phone in vibrate mode the notification will not vibrate to make me aware I got a new notification and the option to change the settings to it is grayed out. Someone please help

[@kuriosity5171]

Number 4, safe mode, worked for my teenagers moto g7

[@Baudilio269]

nothing my friends, reset, roobot safe, nothing, i use all day wuth plug in. help me....

[@dangarrison3951]

Very Informative.

[@Nath_Loves79series]

My audio doesn't work when I video things

[@MERVILLE3]

Worked straight away

[@deboraharmfield7234]

For thoses who don't know all u have to do is make sure ur phones not on dnd this is for all sell phone users

[@Patty-i8m]

Seriously, the words are not on the screen? Audio not working on my phone, can't hear it

[@karenmendheim195]

My media volume is not working so I can't HEAR your solution. My media volume on my MOTO Stylus 5 G 2022. It will not fly to the right to increase the volume. It won't move at all. I hate this phone!

[@Ethan-13C]

Here's another way if you have a different Moto phone first go to do not disturb and it might say do not disturb / camera and if it's like that then turn it off you're welcome pin me right now

[@jp6869]

Couldn't you add subtitles? Obviously we can't hear anything.

[@reidwhitton6248]

Weird! I came here because I lost sound on my Moto phone but when I clicked on the video the sound came back on.

[@nataliechupil8510]

Thank you!!!!

[@MaryHernandez-lq8kq]

Thank you 💗

[@SadGirlWalking]

I can hear every app, but not on Instagram

[@melissajakob4277]

My Bluetooth setting was turned on. 😅🤦‍♀️ Once I turned it off, the sound started working again.

[@lindabreazeale4692]

How can I watch this video when I have no sound to hear what it's saying?

[@r762368]

My sound wasn't working and turned out to be the Bluetooth connected to my car speakers in my garage. Disconnected Bluetooth to get the phone speaker back on. Lol.

[@XysGynx]

My issue was that I accidentally turned on the Do Not Disturb option

[@JANDOE30]

😂really you make LOL. This video no fix main board audio issues.

[@yvenjoseph5908]

I tryed that but it still didn't work please real,y help

[@mymusic-kn7xv]

My Motorola does this a lot! And everytime I restart my phone it's stuck on the logo screen

[@raftor687]

Same

[@funbrandi2603]

Same

[@brendacampbell2597]

How can I hear you when the sound doesn't work???

[@narvibeta7552]

tried this and now my phone is stuck on safe mode :/

[@WillDee-z6w]

My does work for phone calls but Instagram

[@ZOOTEDBAE89]

I can only hear you with my headphones in but i cant hear anything without them plugged in