My Amazon Delivery Drivers Are Confused

Not all the time - just every so often.
www.lehtoslaw.com

[@darinholthaus5841]

An amazon driver sent a picture of my package left on the fender of a neighbor’s grain truck. This person had to cross a closed gate and walk about 200 feet past 3 farm buildings and decided it somehow made sense that it was the right place

[@SwearMY]

I sent my sister a turkey once. The UPS driver put it in the back of a pick up truck in the driveway. No one found it for months.

[@brandonhebert5485]

@@SwearMY I'm sure the smell gave it away.

[@justliberty4072]

I've had a few cases where some idiotic vendor sends something and marks that I have to sign for it. In those cases, I often (I'm retired and can be at home) waiting for the package and very alert to vehicles coming up the driveway. Several times the driver has marked, "unable to deliver because no one available" when I was there waiting at exactly the time indicated. I believe the same as Steve; they are short on time and just want to skip some deliveries.

[@BlazeMN]

I've had the exact same experience more than once.

[@SwearMY]

Absolutely. And you have to love the ones that were signed by "F. Porch" or other interesting names.

[@jimschuler8830]

And it's really, really annoying when the service won't let you pick it up at their distribution center until after three failed delivery attempts.

[@isaac827]

I have not had this problem with Amazon, but this is SOP for dodgy couriers/companies (most of them) where I am.

[@patrickkinsella1132]

my wife's caught them about to shove the slip in the letterbox without even trying to deliver, they saw her, did it anyway before she could reach him, jumped in their van and took off! She called got the "nothing we can do" but did not accept that, and kept pushing until they made him turn around and come back. we don't drive, paid $ for the delivery and it was a large item we could not just go pick up from the post office. I feel often these places have a blase attitude to the fact the delivery is a paid service and they need to provide it.

[@okaylord]

My story: I order some gym mats, and my neighbour ordered Nike shoes. Of course it was delivered to the wrong building and we could not get them. When we called Amazon, they said it was delivered and we needed proof that it was incorrect. After hours on the phone explaining that the picture are of a different door than ours; Amazon said to call the company of the product instead of them because it was a 3rd partner vendor for both the gym mats and shoes. After giving them VIDEO EVIDENCE that the delivery guy never came, they gave me the gym mat reordered(free), but no refund to my neighbour's shoes (a different vendor). IT was a pain in the ass to upload a whole day of security footage, and they only gave me a reorder(for free) but not my neighbour, which is stupid because I won my case and her delivery was apparently the same "delivery driver". Like what? I am guessing my vender was nicer than hers while Amazon did jack shit for both of us.

[@MistDaemon]

That is why credit card disputes are useful.

[@E.Asinus]

Amazon just stole $240 from me and now i have to pursue a judgment in small claims. Once i get it i fully plan on heading to the amazon warehouse and helping myself to all the employee necessities i am entitled to

[@adanufgail]

If they don't give you your money back, close the chat or hang up and call again

[@avengingemmapeel]

If you each knew about the shoes and the mat, and then the resolutions...why couldn't you just switch packages??????????????

[@rumls4drinkin]

Hey Steve, one thing that really helps here is putting your house number on the house/garage/driveway itself rather than only being on the mailbox, and make sure it's visible. It eliminates any possible confusion over mailbox location. Some drivers used to be confused coming to our house since the mailboxes are only on one side of the street here, brass plate numbers solved it for us. The reason he put can't get into the building on the forum is just quick fill app issues, probably not an option for him to say "im confused about the delivery location so i'm just gonna bring it back to the warehouse and let someone else do it" I imagine they only get like 3-4 quickfill options....

[@5226-p1e]

i like this idea, however maybe Amazon needs to create some kind quick scanner thing that could be used by the driver via some tool like a phone looking for a QR code type of deal and just attach the damn thing to a mail box so when the driver gets to your block, all they need to do is get close enough and then start scanning boxes and the one with the QR code is the correct one. but then again that might require Amazon to send you some kind of QR code sticker thing in the mail with instructions for the customer to put these things on their box so that other drivers know where to go without much issue. it's just we live in the day and age of tech that most people don't have to do the address thing the old fashioned way anymore when they just follow the freaking GPS thing, but to a point, then use some other tech to pinpoint the location. although this i admit is just for house locations and not so much for a apartment building location.

[@caseyhartman7094]

I used to be an Amazon Flex Driver. The navigation app wasn't very good and didn't always put deliveries in the most efficient order. There were a couple of times Amazon claimed deliveries were late even though I completed the block in time. The driver should have taken your filters to your porch; it wouldn't have taken long. I bet he chose that response to avoid getting dinged for not completing your delivery.

[@5226-p1e]

i suppose that's possible, but the tech not being good is part of the blame here, they need to continue to fix that stupid app or come up with other ideas like mailing QR codes for customer's to place on their mailbox so all a delivery dude has to do is get close enough then scan people's mail box and then they will know for sure which house is the correct one. something simple like this might help, and Amazon can afford to make these QR code stickers to their customer's and so long as the customers puts this sticker on their mailbox, it could be scanned to pinpoint the location for the driver to know it's the right address. like we live in this day and age where shit like this shouldn't be so trivial, like the address thing has been dumbed down to GPS to the point it's like a driving simulator video game, maybe because it's not always accurate, maybe it just needs a few more steps to make it all work well.

[@garryramsey1949]

Sometimes they will let you know how far away they are . I once saw the text and thought, okay, I’ll go sit on the porch and wait for the driver. When he shows up , I’ll walk out to meet him and save him some time. Driver shows up, stops and I start walking toward the van. The driver pulls away without getting out and leaving my package even though I was standing right beside the van. I get a message a few minutes later. Unable to deliver your package , unable to locate address. My house has the number clearly marked and the mailbox has the number and my name on it. Amazon sent me a message. Would I like a refund or reorder. So I reordered. Next day , driver shows up and puts my package in the chair on the front porch. 🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️

[@robervar1097]

Similar scenarios have been caught documented/ and posted on u tube .door cam etc .crazy

[@mickaleneduczech8373]

Hasn't happened in awhile, but a few times I have received a notice from Amazon that my package had been delivered, no photo, only to come home to no package. Checking security cams showed no deliveries. Sometime the next day an Amazon van would pull up and deliver the package. All I can figure is that the delivery driver just marked it as delivered because they were behind on their quota.

[@joleenpulkinen450]

I ordered once through Ebay and it was delivered the same day and the driver was from Walmart.

[@afriedrich1452]

One time, Walmart delivered a package to me, but the driver sent the confirmation picture to another customer. That customer came to my door demanding her delivery. I showed her the package wrapping with my name on it, but she was still difficult to convince. (Luckily, I hadn't thrown the wrapping out yet.) I try to avoid door deliveries whenever possible, because there often is some delivery problem with all the stores. IDK how these stores stay in business with all this confusion going on.

[@HeyKMO]

That’s called a drop shipment. I always check sizes and prices with Walmart and Home Depot so I’m not being ripped off.

[@AnomadAlaska]

I have all my stuff delivered to my local United States Post Office. Love them. Shout out to the Webster NC Post Office crew. Thanks for taking care of my mailing/shipping needs!

[@Richard-me2pq]

The phrase, "independent contractor" is a dirty word because the company will screw you out if making any money by shifting their costs to the delivery driver.

[@ForumArcade]

My only complaint for Amazon is that in all the time I've used them, I could never rely on their deliverers to read the delivery instructions. When I lived in an apartment complex, frequently items would be delivered to the leasing office and the people in the leasing office would be unable to find them when I went to collect them. So I put in the instructions: "DO NOT deliver to the leasing office! Deliver to my apartment." It was about 50/50 whether or not they would. And I mean it happened so much with the office losing packages that I was convinced someone there was just stealing them. But then, out of nowhere, an item that I had ordered, which the leasing office had lost and I had to have replaced, over a YEAR prior turned up when I went to collect a different package. So maybe they really were just that incompetent. But that's more about the staff at the leasing office than Amazon. Amazon's usually given me pretty good service.

[@martinlutherkingjr.5582]

They probably have an impaired reading ability or they wouldn’t be delivering packages for Amazon.

[@jamesanthony8438]

A few years ago I ordered an ukulele online and they sent it, not only to the wrong address... but to the wrong side of the freakin' state. I watched them do it on a delivery app throughout the day as it went further and further South on I-35 to South Texas. Immediately contacted them and got my money back after they _claimed_ to have delivered it to my address.

[@meloniedropik3539]

I was waiting on a computer and tracked it on the interstate going past my town. Unbeknownst to me, it was on its way to NYC where it got delivered to someone. It took many hours on the phone and several business days before they accepted that I didn't have the computer.

[@alanmcentee9457]

I like black licorice. Not a lot of people do, and that is OK. Occasionally my wife will buy me some licorice All Sorts. A couple of times they are stale (hard and tasteless). I was looking through the All Sorts sellers and checking the reviews. Every seller had complaints of people getting hard, stale licorice. It came to me. Amazon is not rotating their stock. They send out from the top of the pile and when they replenish that pile, it does on top. The bottom doesn't get used until it is stale.

[@nicholasvinen]

They aren't really geared up to deal with perishables.

[@alanmcentee9457]

@@nicholasvinen With respect, they sell a lot of merchandise with expiration dates. They should be.

[@Raven0047]

About two months ago, I was ready to leave for work and I saw a car parked at the end of my driveway blocking my way out. I assumed at first it was a teenager picking up the teenager next door for school. Nope! I walked over to the car and found a driver passed out drunk with lots of Amazon packages in the back seat. She was either a highly successful porch pirate or a failed Amazon delivery driver.

[@steves2061]

I had this happen to me as well. But fortunately my neighbor ordered a product as well that was delivered the same day. I received their package. I walked their package to their house and found my packages, at their house. Thanks for the even/odd logic. It blows me away to have a package delivered at 4:30AM.

[@thattowtruckguy436]

Last time I ordered from Amazon it took a week before they decided to send it and the day it was supposed to be delivered I had a serve rain storm in my area and sent me a text they couldn't find my place. Funny thing I watched them drive right by the house. The package sat at there warehouse for another week before they send me another text saying my package was undeliverable and cancelled my order. I ordered same thing on that day from Walmart and got it 3 days later. Go figure! 😂

[@angelachouinard4581]

Yes I've been using Walmart more. No problems with them so far. My problems always seen to be with UPS no matter who I order from though.

[@williamwallace9826]

I had one Amazon package that was reported delivered to my address -- in a zip code in a town to the north of my town, which town does NOT have a street of that name. The package never showed up. The worst part about Amazon is that when (not "if") something goes wrong, they make it impossible to contact a human being. I'm certain their corporate policy is to make it as difficult as possible to contact customer service in the hope you'll just go away.

[@pauljohnson2372]

They passed a school bus dropping kids in my neighborhood the other day. We filed a police report

[@rarelibra]

I have one even better ... my wife and I order wine by the case. It has to be signed for by UPS rules (over 21). Our regular delivery driver is someone we know well, and he is familiar with our "hobby". A case of wine weighs a bit, yes. Well... one day we were sitting at home in our living room when my wife got a notification and looked at me and said "UPS just said they attempted delivery and that we were not home". I checked the door ... yep. There was a slip on the door. WTF? Called UPS... reported it ... when the wine was finally delivered, our regular driver told us that on the day it was supposed to be delivered, he wasn't working, so it went to a guy who usually does the industrial area deliveries and not residential, and he doesn't like doing residential. So his solution? Walk up to the door, place a sticker, say you attempted delivery and no one was home. Amazing. Basically the guy is a lazy POS and should be fired for not doing his job. Or reprimanded for lying. Months and months later we were waiting on wine again ... and I heard the truck pull up and the door open ... I walked out of the front door and along the front walkway ... the driver was the industrial guy, already halfway up our driveway, with a sticker in his hand. I said "you're not going to pull that shit this time" ... he looked at me and acted surprised, saying "oh! you're home!" ... I said, "yeah, and I was home last time, and the doorbell works". He went back to his truck and got the box of wine, acting like it was sooooooo hard.

[@L337f33t]

Amazon has been pretty good to us. We also have the Walmart deliveries for some essentials that end up at the neighbors next door. AND THE NEIGHBORS TOOK THEM! Our names are on the tag and the address is on our house but these guys just decided it's their lucky day! The next time that happened we actually went over to them and asked, their teenage daughter coughed up to not only taking that one inside but the other one as well!!!

[@kmstins]

It's nice to see you're so calm, cool, and collected about the delivery mishaps. I get so agitated when I get that one clueless Amazon driver. I have a ornamental aluminum fence around my entire yard with the electric gates at my driveway entrance. The gates clearly open out towards them since there's a slight incline up to my house. I can't fathom why someone would place a package directly in front of the gates. The other day I thought I could grab the box quick enough after hitting the button on the remote. Nope! The box got smashed and wedged under the gate. What has happened to plain old common sense? 😠😡

[@patmx5]

‘Common sense’ is perhaps the most mis-named thing in the universe!

[@kmstins]

@@patmx5 Hahaha! You're right! To be fair, many more of us used to have it. I guess we'll eventually have to realize the demise of common sense. 😄

[@e-curb]

The US military tests for IQ. If below 80, they won't take you. That's because they have determined there is no job you can be trained to do. Those are the people who become delivery drivers.

[@SwearMY]

I have deliveries placed directly in front of my screen door multiple times. I have to hope I can open the screen door and scoot the delivery without knocking a beverage over. The delivery instructions contain a line asking them please not to put the delivery directly in front of the door. One driver who was lovely commented on that and apologized for the other inconsiderate delivery people.

[@kmstins]

@@SwearMY Oh my goodness! I feel for you Mona. Do you ever ask yourself; "What kind of idiot thinks a screen door opens inward?" 🤷‍♀️🤔🤨

[@danielclement2832]

Please, please, please, everyone make sure your house number is colors that contrast where it is mounted, large, not stylized or letters. Not obscured by vegetation or holiday decorations. Basically can be easily read while driving by at the speed limit. That said, yes there are some careless delivery drivers (usually small, private companies) that pay per package, so little incentive to search around when instructions or directions given by delivery apps they use are inaccurate. It's a tough gig being a 'Porch Santa' (opposite of pirate). They will love you and bend over backwards for you if you leave out snacks and drinks/water them. By no means expected, but gratefully accepted by essential workers who rarely have a chance to stop for meals. Better luck on receiving your orders!

[@Charlotte_WilliamsFYTG]

I've had this happen to me with grocery deliveries, entire orders gone and no chance at a refund. The piece of work at the call center even hung up on me. Also don't give them all that information sometimes they either give it out to scumbags or use it themselves to break in.

[@fumedrummer]

A few times, my Amazon packages were left in the hallway of the apartment building next door. One of those times, my USPS mail carrier knocked on my door to let me know where my packages were. He said he's not allowed to touch them and that I can go over and pick them up. I really like my mail carrier but I have no idea who from Amazon delivers to my building. I have a hunch that it's probably never the same person twice.

[@DJ-cd6gk]

You're correct. There are no assigned routes being given to drivers... it's random. Drivers get whatever they have loaded up and get sent out. You might get the same person a few times over the course of a month but it's not purposefully designed that way

[@erikrasmussen7953]

Funny you should mention them telling you to wait 2-3 days in the hopes the person who got it will bring it to you, as I actually did that. I came home from work one day to a rather large box in my kitchen just inside the door. As soon as I saw it I looked over to my children in the living room and asked "What did your mother order now?" as we have packages show up daily for the most part, but this box was quite a bit larger than the usual fare. My kids told me it was a bed frame and that my wife hadn't ordered it it, it was addressed to a completely different address, the street name wasn't the same, the house number wasn't the same, just the town and zip code, but appearantly the driver decided they wanted to be rid of it. I thought that it would be quite a shame if the person waiting for it was in need of it, not to mention the headache of getting another shipped out, plus the last thing I need in my house is more stuff. So I looked up the address on the box and saw it was all of a few minutes away from me. Just down the main road I live on and in a recent development. I decided that since I have a box truck (I'm a road mechanic, so I have my toolbox and shevles in there, more than enough to fit the box) that I would load it up and bring it to the person, as I know I'd be frustrated in this situation, so I figured I could make someones day a bit better and that for the few minutes it would take me that would definitely be worth it. After driving to the persons house I walk up and knock on their door. The husband comes to the door and I ask him if he's the person on the order and if he ordered a bed frame recently from Amazon that he was expecting. Cue the most confused look in the world! I explained to him what happened and that the box showed up at my house for some reason and that I lived just down the road so I decided to bring it to him. My guess is doing this for someone else would have never crossed his mind, because he still looked quite confused about why I did it, though still a little grateful, but I still feel better having tried to make a few peoples lives just a little better / a little less difficult. So, it has happened at least once. Hopefully I didn't screw everyone else over by giving Amazon false hope from that one time, but I thought you'd at least find my story amusing. 😁

[@velinion1]

Back when Amazon just used other carriers, no problem. When they started doing their own deliveries... they got _creative_ with object placement. Places I've found packages (sometimes a day or two after they were delivered): Behind a vine covered trellis against a wall on my from porch (miracle I ever saw that one), in the back of my pickup that was loaded with cardboard to take to recycling (lucky I noticed one of the boxes wasn't broken down and got curious), on the engine block of a vehicle in the driveway with the hood open, behind a flowerpot against a fence.... I mean, some of these _must_ have been more effort than just putting the box by the door like everyone else do.

[@brandonhebert5485]

I had a delivery marked "left on front porch of residence." Knowing that my property is completely surrounded by a 6 foot fence with a locked gate, I called my neighbor and asked them to quickly go to my gate and see if they see a package. Sure enough, they TIED IT TO THE GATE LATCH. Anyone could have driven by and snatched that package. As it was, it was a 100 dollar Ridge wallet. The second instance was my parents had me order them something. I showed as delivered. They said it's not here. We called and they told us to "look around for it." Ok, it's NOT here. They said "Well it shows as delivered." We were about to file a legal case against them when 3 days later someone in the neighborhood brings us our package. It was delivered 2 streets over, same house number, wrong street.

[@Macgyver-ranch]

Kudos to the delivery drivers that correctly deliver my packages. GPS lists my house 1.5 miles South from where it is, plus I have 3 porches.

[@arthurbrown8744]

I had USPS mailman that would refuse to deliver anything that would require him to go past the mail box at an apartment I rented. The apartment was on top of a restaurant and the access to the Appartements was at the back of the building. His excuse was the drive way was an alley and he could get attacked. I would complain to the supervisors at the distribution center. They would say knew the building and it wouldn’t be a problem and promised to talk to the mailman. Nothing would change eventually I started to complain to the next level up and when I told them about my conversation with the supervisor the person on the other end of the phone with no knowledge of the area or my building. Said no supervisor would have told you that and defended the mailman choice to not deliver anything that would fit in my mail box. Because they would not cover the mailman if he was injured in an ally.

[@stevengotts]

Sunday delivery by the postal service trucks. I live in a retirement village with a horseshoe drive and individual front door access. half these part-time college students deliver to my door as expected, and half drive the horseshoe of 100 apartments and claim the office was not accessible. this has occurred for years. I've suffered this for years and called both Amazon and USPS. I came to realize neither cares. its all about $$$$$.

[@dercooney]

it'dbe interesting to do a segment on whether the gig drivers are actually employees or not. amzn plays them up as contractors, but then demands employee like behavior from them

[@Jirodyne]

That's the issue with "Contractors" The laws about Minimum Wage and Employee protections protect "Employees", and Companies will argue up and down with TRILLIONS of Dollars, that HIRING someone though a "Contract" is somehow NOT an employee, but a "Contractor", and thus they have NO PROTECTION under the law. NONE at all. The second they sign the Contract, they are FORCED to obey the Contract, NO MATTER WHAT IT SAYS, or face heavy consequences if they do not obey. It is how they get around Worker Protection Laws, and Minimum Wage. Honestly, I believe that the laws SHOULD be applied to them as well, cause even if it's only for as long as the contract stands, they ARE An employee during that time, doing the JOB that they were HIRED to do.

[@dercooney]

@@Jirodyne the point here is that amazon hires companies as contractors (rather than individuals), but then dictates so much of their behavior that the relationship is arguably employment, and thus under those protections

[@ApesAmongUs]

At my old apartment, when walking from the entrance to my door, the evens were on the right and the odds on the left. And the building was a big ring of halls around the pool area. So, since the circumference of the outside circle was greater than the inside, the numbers got out of sync. Many times I would know the delivery was close and wait at my door only to see the driver walk past 216 on the right, 215 on the left, then reach 218 on the right and stand there confused as I stood 20 feet forward on the left at the door of 217, until I finally spoke up and told them I thought the food was for me. And it wasn't once. This happened dozens and dozens of times. At least I learned that I can easily smile and thank someone I consider stupid.

[@ccrider77]

For us it's UPS. Whenever I have something shipped to my dad's house, if the vendor uses UPS, they will print their own delivery address and apply it to the package, so not the package has two different addresses on it. Instead of delivering the package to my father's residential home, they will invariably deliver it to a cattle yard, two cities away.

[@hansbaeker9769]

The most I've had to jump through hoops with Amazon was for a refund. I ordered two items -- an ethernet cable tester that cost about $50 and a Magnepull for pulling cables through walls using magnets. The cable tester didn't work. When I asked for a refund, they wanted to refund both items and I had to jump through hoops to convince them that they just needed to refund the one item, not both.

[@keithpeverley3869]

I've had deliveries from Amazon for my neighbors put on my porch several times. And yes I take it to them.

[@edwardvaughn8640]

In my previous house I would dread having things delivered by FedEx because any deliveries scheduled on a Friday would inevitably be marked as unable to deliver no one at home. This was due to my home being in a more rural area and nearly an hour and a half away from the nearest FedEx distribution center. The orders would be marked as out for delivery and within 10 to 15 minutes marked as undelivered. I don't think I ever had a package delivered on time schedule for a Friday the entire time I lived at that address.

[@mwn3512]

I explained to an Amazon driver to scan the package for the delivery locker door to open then place the package in the locker and to close the door. Then repeat for each package to be placed in the locker.

[@unkelruckuss]

What's even more fun is when you *blur the front of your house on Google Maps* and delivery people tell you that your home doesn't exist. BTW, what MERV did you get on your air filters?

[@TheVexCortex]

You need to look up what your furnace takes. The fan is made for a specific filter range. Too high a MERV value and the fan motor spins too fast and wears out it bearings faster. Too low a value and it draws too much current.

[@matthewmiller6068]

​@@TheVexCortexno. It just depends on the static pressure which will vary with the ductwork more than the fan. You can't just go by what the fan says.

[@geraldpatrick9463]

@@matthewmiller6068 My furnace only gives a maximum Merv. I use Merv 13. During Covid lock down I toyed with the idea of bumping up to Merv 15 because at that level it will filter viruses. But that's one level beyond the max.

[@TBL_stevennelson]

I got many ODD Stories But some of the funniest one are because of How long my Driveway is In the winter they sometimes believe there car can't make it so they hang the item from a tree. I never got a picture of it hanging from a tree but I think one day I will

[@LeighLundin]

In my part of Orlando, we don’t see private individuals delivering except at Christmastime. The deliverer is a young woman in a golf cart towing a cart. She’s terrific and, unlike official Amazon drivers, never gets the delivery wrong. Santa loves her.

[@average-joe-citizen1]

I live on a large piece of ground. The driveway is gravel crosses 3 creeks and is 7/10th of a mile long. I dropped prime 3 years ago. Their best delivery time was 11 days from order to deliver. FedEx and USPS seem to be the only company's willing to come to my door. I've had UPS leave experience electric equipment in plastic bags at my mailbox in pouring rain. My mailbox is on a county gravel road.

[@thomashenrickson246]

At that hour they try to put items in the garage to ensure that the items are not stolen. What they are asking for is the auto door opener, if you have one.

[@pa60pilot]

I just received two Amazon packages addressed to a home about a mile away. No similarity in street names. I also love when they leave packages propped against the overhead garage doors, so when you get in your car, open the door, and back out, you run over the package. This is particularly ridiculous because we have a second driveway that runs along the front of our house. It would be easier to drive down that drive, stop ten feet from the front door, drop the package, and continue forward down the drive, back to the street.

[@royalovernight]

I once received a package that belonged to my next door neighbor. The package showed that it had already been sent to the wrong address and returned. This is at least the second time it was delivered to the wrong house. I just took it to the neighbors myself.

[@jazzssleepytime]

Delivery driver here. Make sure your house numbers are very clearly visible (not just to you but to other people who don't know where the numbers are placed); if your HOA allows it, paint the house number on your curb in front of your house and make sure it remains clear and visible. You shouldn't have a lot of problems after that...If I am unsure of an address, one or both of those things would solve that issue

[@richardtoms9161]

My house numbers are displayed on the house in 2 foot tall numerals it is also on my mailbox and a fire department Id sign by my driveway as are all of my neighbors in the subdivision. My address is 8068 street name the house on the corner a half mile from me is 8086. The Fed Ex driver for our area drops all our packages at the neighbor instead of turning the corner driving to my house and driving back to the street. When I complained to Fed Ex my packages ended up in the ditch by my neighbors house.

[@TheClassicGamefan]

Good advice, but that does not stop the problems. My mailbox at my curb and walkway have 3 inch tall numbers both sides, and my house has large black numbers on a white wall over the front door. I get wrong packages at my house and my packages go to other houses.

[@7thsluglord363]

Former pizza boy here, not once in my career did i ever deliver a pizza to the wrong house, even in small backwoods towns where people dont have numbers on their houses at all, or mailboxes. Nor did i ever just fail to make a delivery. Nor was I ever more than 5 minutes later than the estimated time. Minimum wage teenage pizza boys can handle it.... there isnt really an excuse to not figure it out

[@TheClassicGamefan]

Good point from pizza driver. Same here, I delivered pizza for a couple summers, never went to the wrong house ...and that was often at night with no lighting. Also was a USPS carrier and never delivered to the wrong address. Seriously this whole issue boils down to the calibre of work ethic and intelligence of the people doing delivery work nowadays.

[@alanhersch4617]

I can explain the "urgency" you describe in the video. (ex amazon employee) What amazon figured out really early on, was having two different systems for high priority delivery, and low priority was actually harder than just treating everything as high priority. So this is why even if you are ordering idk.... furnace filters, they will still get them to you with a sense of urgency.

[@a148677]

in 2019 as a former amazon delivery driver in Oregon I was trained to only deliver directly to the customer or where the instructions led me to specifically. back before they had branded vans we used white rental vans in a morning and noon shift.

[@fxsrider]

I always forget furnace filters. When I do remember an, I can't remember the size.

[@virtuallyrealistic]

I get same day orders filled on small electronics in San Diego. I get pictures of neighbor’s front doors a few times a year. I get missing packages once a year or so. It takes an extra day or two to get the same stuff when I ordered from a vacation home in rural Vermont. I usually can’t get the stuff I order from Amazon locally, All the local stores even Home Depot and Best Buy want me to order through them and wait longer. I ordered a basic HP printer from BestBuy because their web page said they had . They emailed me “sorry we can get it for you next week”. I ordered it from Amazon, they had it to me in rural Vermont in 3 days. I was in retail thirty or forty years ago, “if you ain’t got it you can’t sell it” generally speaking.

[@SR-fm1ft]

Being an Amazon delivery driver is one of the worst and most stressful borderline impossible jobs ever. Respect for those that are able to do it successfully.

[@rehpicrorrim]

Absolutely agree

[@nodak81]

I'd have more respect if one hadn't destroyed part of my deck with his van.

[@SR-fm1ft]

@@nodak81 I hear ya. It’s a rough job. The drivers have almost impossible delivery quotas usually start at 4am and get home at 10-11pm. They will make mistakes like that when working through exhaustion. I did it some years ago after getting laid off a tech job. I’ve been an auto mechanic, construction worker, then moved to IT. Never expected amazon would be the most difficult job I’ve ever done. And for what it’s worth drivers are fired all the time usually for not meeting quota but of course also for damages line your deck. I’d be pissed too. I took the job because I needed the money. Wouldn’t do it again.

[@markawilliams4829]

Steve is such a stand-up guy that he used the word “confused” instead of the word “stupid “

[@scalhotrod]

I was assaulted recently by an Amazon driver recently and had to call my local PD. I opted to not press charges because he was young and I didn't want to complicate his life any more than I assumed he was already doing.

[@robertsmalls3513]

Letting things go unpunished is how society gets worse and people think they can keep being bad people

[@scalhotrod]

@@robertsmalls3513 And young people, those in their teens and early 20s who DO NOT have fully developed brains, need more people who understand this to give them a break. The jails and prisons are already over filled with many who shouldn't be in there.

[@ronbennett7885]

In addition to what the poster below mentioned, your local PD may not take your next complaint seriously. DA typically is who decides whether to press charges. When a complainant says they don't want to, what they're really doing is not cooperating with the DA to prosecute the case. Also, letting people get away with crime usually leads to more victims.

[@scalhotrod]

@@ronbennett7885 I'm aware that its the DA who decides who gets prosecuted, but given my situation, I just wasn't willing to press the matter and be involved in a court case that I potentially initiated. I'm friends with the local police chief and many officers plus on the Board of Directors for several non-profits, including the police foundation, and a reserve police academy graduate, so I'm not worried about getting service in the future or being taken seriously. The local PD knows that I ONLY call for things that actually require their intervention. I'm also involved in the local jail ministry and I know for a fact that there are far too many people incarcerated because of mental health, language barrier, miscommunication issues. People who were arrested and put into the system because no one took the time to really evaluate if they were an actual threat to society. The Amazon driver who shoved me (yes, technically an assault) was in my estimation someone who didn't need to be added to the criminal system assuming Amazon actually checks for things like that. I'm not disagreeing with any of the comments, but I chose to not be a permanent part of his life.

[@MrBartolbe42]

Trucker here, my company pulls 3rd party for Amazon and you are correct about the being timed. Even for us their time tables are very tight. Also GPS in their app is garbage. Lastly I'm not sure how much I can say about the automaton and what not, but I can say if you thinks it's a pain on your end imagine how it works on ours.

[@Hatbox948]

I drove by one of Amazon's centers today, and never knew it was there before today.

[@albertbarie9551]

I live in a trailer park, at lot one. They have in the last few years had packages delivers to apartment 1 of a building at the same address. That I get. They have also left packages at lots 3, 29, 9, and 17. And lot 17 has "seventeen" written out so the 7 wasn't blocked.

[@MrHogmanmike]

I used to have issues with UPS stating they left my delivery “at front door” when they did leave it at a “door” was not the correct door. Their response was to sign up for their delivery service in which I could specify where to leave said package. I responded with I’m not signing up for a service that is not needed as it’s literally steps from the garage door to my actual front door. That was a premiere service that is a pay service. No more than I have delivered,it would not be cost effective.Every time the delivery person stated they had left it at the “ front door or porch” . The last time was when I ordered my iPhone and it was left at the garage door, I got ahold of customer service and asked point blank, who’s fault is it going to be if my order id delivered to this door and is backed over by someone backing out of said garage. I did not get an answer but since then, no packages have been left at that location.

[@danielbartlett2381]

I live in Holly Michigan and Amazon has done this a couple of times, but only with the people in cars not Amazon vans. We’ve also had Kroger deliver groceries to our neighbor and it was the same situation where it was a personal car. We also had a delivery driver run into a tree that was several feet from the side of our driveway.

[@hansbaeker9769]

I have placed a couple of orders with Amazon this year. Both times, I had it delivered to the drop off thing (kiosk?) about four blocks away from my office. Sure, I could have had it delivered to the office, but if it didn't arrive during office hours, I wouldn't get it until the next business day. If it makes it to town, even after office hours, it will be delivered to their kiosk and I can pick it up when I wish as long as it is within three days.

[@fsmoura]

Now I don't know what's going on, but either Steve is shorter or his entire studio is sinking into the ground, as I feel the angle of the video is slightly changed 🤔

[@HariSeldon913]

The 'wall' behind him is a movable display.

[@lorenbodkins6651]

I work for a frozen food home service company and i do have 1 single neighborhood where the left side simply goes 1,2,3,4,5,6,7,8,9, but this is the only one. I do have a place where the ascending numbers suddenly reverse for one house then continue. But i learned to deliver around Morgantown WV, if you learn there, youre good anywhere!

[@mikefinch4878]

It happens often enough that I usually know which neighbor has my package by the picture.

[@ztoob8898]

I order from Amazon quite a bit, and their delivery is usually everything it's supposed to be. I don't see as many gig drivers as I saw 1-2 years ago; their "zero emissions" delivery vans are far more populous. About a year ago I received a delivery notice for something I was anxious to get, and opened the package as quickly as possible, only to see it wasn't anything I had ordered. Then I did what I should have done first: looked at the label. I had just opened my next-door neighbor's package (hey, at lease we're both on the same side of the street). I quickly dashed off an apology note, taped on the box and taped the box shut, and hoofed it over to my neighbor's porch. Guess what was sitting there? Yes, my package. A simple mistake, easily remedied. I reported the error to Amazon('s computer), and left it at that.

[@meezerluvr]

Not an Amazon story, but I had numerous problems with one of the major delivery companies. They would frequently deliver my packages to a house down the street. It got to the point where I wouldn't order from places that used them if I could avoid doing so. Finally, I had a situation where my package was reported delivered, but there was no package. I immediately called to report incorrect delivery. Just after hanging up, the delivery shows up. The driver had reported it delivered before actually delivering. In the past, I had noted that he was always super-stressed, and I finally realized what was going on. My house was at the end of the run, and he was on the clock. He was doing whatever he could do to finish on time.

[@spudth]

I had an item not delivered for access which like Steve didn't make sense. I cintacted amazon and they couldn't explain it. Finally I caught the driver and he told me there was a regionwide tornado warning so all trucks were called back.

[@TMccrury]

It’s happened to us. We’ve had mail delivered to us for a house with the same number as ours but one street behind us.

[@barbiek3987]

So far we've never had a problem with Amazon, either Amazon van drivers or the independent contractors. BUT UPS can't find us. We are rural and our addresses are on civic signs at the end of our driveways. For the longest time UPS would tell me that MY ADDRESS WAS WRONG. I DIDN'T KNOW my own address. Insert an eye roll here. Then they started delivering them SOMEPLACE. Never did discover where they were delivered, they weren't taking photos at that time. Now we just don't order from anyplace that uses UPS.

[@robjbowen]

My wife told me once that she was just walking out the door when an Amazon delivery person was dropping off a package. Of course the package was not for us but for someone else within the same apartment complex in a different building. The Amazon driver insisted that because the "pin" (on the app on their phone) showed that the package need to be delivered to our place, that was where they would need to leave it, even though the address did not match what was on the package. After my wife still insisted that the package was not for us, the delivery person finally said "fine" and took the package and left. Hopefully to actually deliver it to the correct address. More than once, we have to go on a hunting spree to find the packages that we did order as they are also delivered to some other random building in our apartment complex. We almost never have any issue with Fed Ex or UPS though.

[@holstorrsceadus1990]

My stuff always gets to my house. The problem is so does half of the packages in my neighborhood. I'm basically an unofficial Amazon employee at this point. The upside is my family just moved here and it's given me an opportunity to meet the everyone. I'm now known as the local reverse porch theif.

[@SylviaRustyFae]

4:25 This is one of my fave little random facts that makes it soooooo much easier for me to get to somewhere ive nvr been, even sans a map to go off of And you only shared of what makes this fact so good for navigation; the sides they pick for evens and odds is roughly based on the four cardinal directions. That is, generally spkin, at least in USA, an even number house is on either the north or west side of a road (or at least more NW than SE) This makes it so if you are travelin along a road, and can at least figure out if it goes east/west or north/south (say by the street name or the suns location in the sky or just knowin otherwise); then you can always know which direction is which even if you dont have anythin else to act as a compass Obvs the layouts of roads can be wonky and this wont always hold true, but if youre in a grid pattern of a city; you can at least guesstimate the four cardinal directions with relative ease, even sans stars or compass or sun

[@cjroberts4457]

This started with me the past year. They deliver my packages to random buildings. I look at the picture and have to walk down the street and compare it to the hallway and picture. I also have packages marked as delivered but no picture attached as proof of delivery then I’ll see a driver deliver it 2-3 days later

[@KevinSproul]

UPS trains their drivers. So does FedEx and Amazon. Amazon Flex Drivers receive virtually zero training. So yeah. Delivering a package to the wrong address is fairly common. So is confusion about how to deliver. Pro tip. Package gets dropped at the wrong door, just contact support and tell them the door doesn't match. They will resend.

[@cmf1267]

I haven't had issues with delivery, but the 4-6 am delivery I think is for people who may want the package before they go to work so it doesn't sit out on their front porch all day with the porch robberies that happen. I haven't had issues, but I live in South Warren and I have worried about it some times, I've even driven home at lunch from Detroit to put the package in my house before.

[@bigcountry259]

We had one of those drivers deliver to the apartment in the next building but couldn’t find mine and they were only one building away so I told them what building I was in

[@plcwboy]

Amazon uses USPS for final mile here and our mailman knows where our address is. When we have trouble it is always something sent by FedEx. Some of their drivers can't find their way out of a wet paper bag.

[@kenc2257]

We order a lot of stuff from Amazon (and other online sellers). Only had 1 delivery to a door that wasn't ours...that item was replaced the next day (later, found it was our next door neighbor). During the pandemic heyday, we had lots of deliveries from Amazon via private vehicles--especially from Amazon "Fresh" (their grocery delivery service); no issues (weird...some of those Amazon gig workers were driving BMWs and Lexus?!). Generally, Amazon is amazingly consistent when it comes to deliveries--they might be the best in the delivery business (though we also don't have problems with USPS or UPS).

[@jdog6024]

The only problem I have had with Amazon is one time they left my package at the house next door. That was ok because it is my second house 😅

[@Darren51283]

I've had it happen a couple of times, one from Amazon, wherein something went undelivered so I'm given a refund but then the package arrives afterwards. On the non-Amazon incident, it seemed to be tied up in customs for months on end (during Covid) but then after it finally got past that hurdle, poof, it seemed to vanish, so after several additional weeks had gone by they gave me a refund, but then later on this package arrives, with me having no clue whatsoever as to what it was because I had completely forgotten about it, and as such, was very surprised to see that the thing had seemingly re-materialized.

[@hhs7666]

I had something similar where I checked the 4-6AM option, thinking they were just being optimistic (ie who the hell needs ANYTHING delivered that early in the morning). Sure enough, got a call at 5am-ish asking for the gate code. To be fair, this was on me because I didn't actually expect anyone to be delivering. I don't check that option anymore. Had a few other weird things, including one outright loss. But yea, sometimes, you just can't find things you need locally, and Amazon, for all their faults, is good in general at what it does.

[@royalovernight]

Deliveries have always had a hard time finding my house. They keep trying to say that the address doesn't exist. I believe it is because Google can't find my address. I have literally lived there longer than Google has existed. Right after I move, Google finally has the address right (for the old house). Unfortunately, now a local business that is like twenty minutes away from there, is right across the street according to Google. It has gotten so bad that the business legally changed their address. Thankfully they were on a street corner so they could just change it to the other road

[@carguy_tmh]

Amazon is messed up. Ive been a prime member since the beginning, and an Amazon customer even longer. I live in the country. I used to get free 2 day shipping, but now it will take at least a week for most of my orders. Meanwhile, my sister, in the city, gets most of her packages same day. I can send one there and drive 2 hours to get it same day. It's ridiculous

[@Ekrub54]

Steve, I worked for one of the major shipping companies and I had several coworkers who didn't understand the concept of, odd and even. Not kidding. Also, a couple who could not read numbers that were written: e.g., Three Twenty-Two. Just two of the many reasons I retired.

[@lelandcarlson1668]

In most of the United States even addresses are on the north or west side of the street. Odd numbers are on the south or east side of the street.

[@VanWinger]

As an ex-Amazon employee most every task is statistically measured so those who cut corners will have the best metrics. Things that have no barcode to scan or data input that can be quantified will occasionally be purposefully avoided.

[@martinhafner2201]

I would like to support local bookshops more, but I can't find any good ones in the last 18 years or so. Just these low-grade chain stores like Bookman's that only cover the most common types of books. Little more than romance novels and some popular novels. I go for hard/old scifi, ropes/knots/nautical, bushcraft/camping and sometimes unix/linux/programming books. Not mainstream. I have about a 1/20 chance of landing a classically good knotting or seamanship book at a GOOD used book store. I have a 0/100 chance of finding the same at the chain stores because the whole "outdoors" section is maybe half of a shelf. But I can get a number of good knotting books from the pioneers in knotting or some of the new authorities (Ashley, Budworth, Pawson, Toss, ...) from Amazon at any time. The local merchants have abandoned me. Once your interests are outside of the center of the bell curve, local stores typically fail to deliver. I had some good luck about 20 years ago when I lived in SMALL-ish towns (North Kansas City, Lompoc, Santa Barbara, Moscow/Pullman, Boise). High quality used book stores with some classic old nautical knot books that I hadn't seen before and even a good river rafting outfitter store with excellent quality rope at a good price from the remnants of their outfitting jobs. I got a good Swedish bushcrafting knife from a dinky hardware store in the very depleted North Kansas City. But now the merchants play it safe and only carry the most ordinary, medium-low quality items. Like they are afraid the good stuff is only a niche market. With me it is more like "no good stuff" equals no market.

[@jescocom1]

I have had all the problems you stated with Amazon and all the others, except USPS. I have a very long driveway and so does my neighbor on the other side of the road so, we are always getting each other's packages, and we take swap packages about twice a month. FedEx Ground/Home also contracts out their package deliveries, but I have more trouble with UPS couriers than all the others put together. And yes, all the drivers are on a tight schedule, but many times UPS drives just say they couldn't deliver, so they leave my package at Advance Auto parts which is one of their contracted pick-up locations. BTW, in the US, with a few (very few) exceptions, the even numbered addresses are on the North and East side of the road, and the odd numbers are on the South and the West side of the road. Also, Normally, Avenues run East and West, and streets run North and South.

[@LordArdn]

I live in the middle of nowhere. There is a larger city about 10 miles away with a "similar" name. I quote that because they both start with the same letter and are the same length, so I guess if you're really not paying attention you could mix them up. Anyway, I ordered a couple of things from Amazon that never showed. When I went to look at the picture of where they delivered it to, there wasn't even one. I looked at my address in the city and it did exist, but it was a garage on a dirt lot. Amazon didn't even want to deal with it, so they just issued me refunds both times. Now I use one of the Amazon lockers in that city and if it doesn't fit then I just don't order it. Also like you this is for stuff I can't find locally.

[@zach9292]

One time FedEx called me and said my apartment did not exist, had to advise them to use stairs

[@tretter1452]

First time I heard of a porch pirate who stole his own packages! Wonder what the legal side of that is if the neighbors press charges.

[@Keraejis]

I've had this exact thing happen to me. The problem is I live in a house and my front porch faces the street, can be seen clearly from the street, and is not a far walk.. maybe 20 feet at the most. My address is printed on my mailbox that is positioned at the end of my driveway next to the street and also printed on the curb where the driveway meets the street. I did finally get my package but I believe it was the next day from when I received the messages and it was just a knock on the door and left on the porch. I also have security cameras but at around the time of the supposed attempted delivery, I did see an Amazon van within 15 minutes go by my house on the street but it did not even slow down. I saw no other traffic besides regular neighbor activity. I assume the delivery driver just forgot to deliver my package or didn't even bother and filled in some BS so they didn't get into trouble with their employer.

[@BeautifulKittenOfLove]

Amazon now uses the postal service for delivery in my area. It's rural SOOOOO....there is NO delivery from 3pm Friday until 10am Monday EVEN IF Amazon says it's coming on a Sat. THERE IS NO WEEKEND DELIVERY..but they still say it'll be there on Sat.

[@jefferylegere]

I caught one Amazon driver in my back yard shoving packages into my dog house. Not sure what address he was expecting there.

[@grinderkenny]

I have told FedEx to deliver to the north door and they deliver to the south door instead. We live at 107 s and a block away on the opposite side of the street is 107 n we constantly get their packages and they get ours.

[@schreckpmc]

I received to packages addressed to my next door neighbor. I put the packages on their porch. No big deal.

[@RobBates]

I'd get packages for a house about 2 blocks away in a little culdesac, because the house number was a scramble of mine. So, I'd just deliver the package. ...but then, I started getting packages for ALL the houses in that culdesac. I think the drivers couldn't find the culdesac at all, and when they realized I'd do the neighborly thing, they dumped it all on me. I didn't know who to contact to fix it, so I just did it until I moves out of that house. No idea how those folks get their packages now O_o

[@jessiec1194]

I worked for USPS and at that time we were delivering for them in our area. They just ran the show, delivered between 0430 to 800 am, left their pallets out in our parking lot, completely unattended. Every three months the route went up for bid and some new guy would be looking for the place in the dark. I made oodles of OT babysitting these guysNow USPS drivers have their own issues, there is this element of urgency that means often they DONT read the address, they have the items in an order that they set up at the office and if they are rushing there your 1234 on A street can get plunked in order with another 1234 all the way across town. That’s all they look for is the number. The older drivers had a consistent route and no excuses, the subs though, they were everywhere in town and their holy grail was delivery. Close enough seemed to be good enough.

[@paytonpeta1336]

I'm the only person who parks their car in their garage. So the Amazon devliory truck uses my drive way to turn around. This wouldn't be an issue if the drive hadn't slammed on the brakes and left tire marks.

[@lilsuzq32]

Our apartment has an Amazon Hub Locker, thankfully -- but sometimes other carriers won't use it, even though they're authorized (lookin' at you, FedEx and UPS)

[@BanaiFeldstein]

My worst delivery story was for food. I got a notice it was delivered with a picture. The picture clearly showed the house address, and it was about three houses away from mine. I finally got the driver to circle back and try again. He ended up three houses in the other direction from mine. Dyslexic or just utterly stupid? All the maps know where my house is. I had to tell him the color so he could find it. I don't think I've ever had an Amazon delivery problem. At least, not that it went to the wrong place.

[@clintonupchurch]

I've been working in a tax office that is open 2 days/week over the summer. UPS and FedEx seem to understand what is on our hours sign and will reattempt delivery when it says we are open. But I've had the Amazon Prime delivery people try to deliver on Monday and then reattempt delivery on the next day we were closed.

[@PurrincessDiana]

First of all. We are Delivery Associates, who work under and are employed by Delivery Service Providers. Which are 3rd party companies that work under and wirh amazon. We dont work directly for Amazon, only under Amazon. We drive the amazon branded vans,box trucks, etc. We are timed for every single stop we have. We have an average of 180 stops or less, which we must complete by the 10hrs we work. Each stop can a grouped stop. A grouped stop can be 1 apartment building with 10-15 apartments and it counts as 1 stop. We have well over 300 packages in our vans. We are expected to average 20+ stops an hour. A lot of us dont even have time to go to the bathroom, let alone breathe. It isn't a job for everyone, its an incredibly physical active job of solitude. The reason we work at 3rd party compaies under amazon is because amazon doesnt want the liability. Lets say a dog bites me or someone thinks i am trespassing on their property, even wearing my uniform and blue vest. We can get shot or severely injured. All the while Amazon can just say its the 3rd party compaies fault and it didn't happen