MY LOUIS VUITTON MINI BUMBAG IS DEFECTIVE!!!😭

Hey guys in. today's video I will be sharing what is going on with my mini bumbag in black leather. I will be sharing my experience at Louis Vuitton and how they fixed the problem. PLEASE keep an eye on your bag and I hope you don't have the same issue. I hope you guys enjoyed this video and thank you so much for watching.
Xoxo,
Jess
#LouisVuitton #LouisVuittonMiniBumbag #LouisVuittonDefective
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[@ginetteco]

I just got this bag during my trip to Italy. I just inspected it more closely after watching this and mines looks good no stitching coming off. I can't believe how careless the customer service was with you. I hope your new strap works out and thanks for sharing.

[@jess_luvs_lv]

I am so glad your bag is not having issues. The new strap is good so far but I'm keeping an eye out. Congrats on your new bag by the way🤗

[@ginetteco]

@@jess_luvs_lv thank you!

[@candissweetloveforlv]

Wow! I can’t believe they were blaming you! So that means we aren’t supposed to wear them bc that’s the only way the strap would be ok?!? Yes ok this makes no sense! I swear I can’t with that! Rubbing against your body! They all do! Geez! Yea they should have given you a whole new set! Wtf?!?

[@annahalko-angemi]

I told you to stop wearing those sandpaper shirts!!! It's totally your fault! (sarcasm)

[@jess_luvs_lv]

😂 that is exactly how I felt

[@ryanmar9127]

I think the loose stitch on the new strap is where the thread ends. Yours is just a little long, that’s why it sticking out a bit more. They’re usually on one end of the strap because that’s where the thread starts. I have one small one on my empreinte bumbag on one end. If you run your finger over it it may feel kind of hard because that’s where they harden it or burn the end so it doesn’t unravel. The pop stitch on your first strap though is definitely not right though. That’s a defect, and not caused at all by wear!

[@la_wandereuse]

I'm glad I saw this because I plan on getting a mini bumbag this weekend...and I'm gonna examine it like a HAWK before I purchase it AND after using it. Now I wanna go examine my other LV bags/straps. Hopefully no popped stitches ugh. That's annoying. I'd also have been annoyed with the SA, they seemed rude.

[@jess_luvs_lv]

I hope you were able to find the perfect mini bumbag🤗 It sucks that we have to keep a close eye on things especially when they have terrible excuses on why the items are bad🫤

[@Jploveslv]

That's unacceptable! How does this type of stuff continue with them ? They're the #1 fashion house.

[@jess_luvs_lv]

Exactly!

[@Suzanne_F]

OMG! I cannot get over how the manager treated you! The strap was definitely a defect. Good luck with the new strap you received. I would keep an eye on the new one! I'm so glad you shared this video. Great advice inspecting the bag and the strap.

[@jess_luvs_lv]

Thank you. I was so bothered😔 I have definitely been keeping my eye on it😅

[@christinahernandez8870]

It’s not the strap rubbing against your body. If that was the case all of us would be returning straps. 😂 I bought a speedy 30 with strap in Hawaii came home didn’t wear bag at all for a month when I was storing I noticed my bag had the same issue I was so upset I had to send it in for repair a brand new bag!!! Never worn 😢

[@WendySchroeder-rd4sc]

For the price, you should be extremely picky. If it's already looking like that after a few months, what's it gonna look like in a few years? I just ordered the LV Recto Verso card holder in the monogram empreinte, and the zipper kept sticking. I returned it that day. For the price, they shouldn't be having any quality issues at all. I'm sorry. I'd be upset too. Best of Luck with your saga. New Subby btw!!

[@pinkpapayarusyse9903]

Please take it to a different store and get a replacement

[@jess_luvs_lv]

I am going soon😔

[@bonniebc9]

So sorry that happened to you. Hopefully this strap will work out. Thank you for sharing your story.

[@jess_luvs_lv]

I hope so too. Thank you for watching 😊🧡

[@EstanleeJogiyat]

HEY *jklux* !! I have been watching you for years and im so proud of where you have made it! I love you so much! Also thanks for making my day

[@Smilingcats_couture]

That’s not cool. We pay a premium for lux but not get lux service. I had a ridiculous experience recently at LV basically calling me a liar! I bought a strap from an SA in TX who is amazing, I live in Washington State, since the strap was actually shorter than the one that came with my bag, I decided to return it, well they said, oh where is the drawstring dust bag, I said it didn’t come with one, it came with the envelope style and they argued with me! I filmed the unboxing! It is on KZbin! Anyhow they got rude and wanted all the packaging, everything, the paper bag, the box, you name it! I couldn’t believe it, I said call the store in TX! They said they come with drawstring bags. I just wanted the refund and leave. I was a VIC 20 years ago, and now since I’m not I felt like they treated me like crap, I dunno. I would rather shop with the SA in TX than go 20 min to my local boutique. Sorry such a long story but yeah I feel for you! 💗

[@randomrosy1114]

LV has been having quality issues 😢 only thing I can advise you is to get an AS. I don’t learn my lesson 😅 every time I purchase something it has quality issues! Im just lucky my SA always fixes the problem. If it’s before the 30 they just exchange it for another one or if it’s over the 30 day they send it out to get fixed for free

[@hayleysroom]

Excuse me?!?!?! EXCUSE ME?!?!?! 😵‍💫 wow this is stressful to watch because it is a new bag and AINT NO WAY... Sometimes, LV plays games with your emotions. I hope the new strap works for you because the bag is technically so freaking cute 🥹🥹 wait... I just got to the glue/stitching of the new strap... Ma'am!!! HOW DARE THEY SEND THAT CRAP!!

[@jess_luvs_lv]

Yeah I am definitely going to get a second opinion 😔 I was expecting them to say "we are so sorry let us check the entire bag and make sure everything is ok" but no!

[@randomrosy1114]

You should take that strap back if you already see something going on

[@karensmith9924]

Shame! I can believe it b/c I've had similar experiences with LV customer service. They try to make you feel it's you and/or wear and tear. I'm new to the brand and have had to take the few items that I have back in store. Right now they are currently replacing a snap on the small kirigami set that was barely used. I purchased the monogram bandalere strap that's already fraying. The rep told me it was normal wear and tear. I'm used to my things lasting and LV is making me reconsider where I spend my coins.

[@jess_luvs_lv]

Wow that is terrible. I am so disappointed sometimes in LV's customer service. They definitely need to take accountability

[@kaitlynlieb8873]

I know mine arrived perfectly. I just checked my strap because I have used it pretty regularly since March and mines not doing that at all. Definitely a defected bag. I’m so sorry - that’s so annoying and I hope they make it right. You obviously are such a loyal customer! Love your content.

[@jess_luvs_lv]

Thank you so much. I am so glad yours is perfect. I am definitely going to another store to get a second opinion.

[@thanhhaicong6876]

Beware of the Louis Vuitton in the front it not printed properly. Make sure you check your bag before you purchase it.

[@jess_luvs_lv]

Yes I am definitely going to another store for second opinion

[@jessie0078]

😠 You are so good at catching flaws. I could never!!

[@jess_luvs_lv]

🙈😊

[@Michele_in_color]

Oh HELLLL NOO... 😳😱🤯I would have demanded to switch the entire bag right then and there. What he said makes no sense. Horrible customer service. You were already inconvenienced in your time to go there, because of their damaged product, and the inability to use that product. You have already paid for the bag, and now, are not able to use it because of the damage (and now waste more time in getting the damage fixed). 🙄 He should have been apologetic and switched out the bag immediately, no questions, no hassles, no more time wasted. What a pathetic loser with no balls. 🤭🫠 😬 You are right in that the bag may also get popped stitches since it was probably the same batch of leather. Additionally, the dyes of the leather may not match completely between different batches or times of manufacture. The new leather strap may not be the same shade of black as the bag. 🤔 I would probably just return and just be done with it. I have passed on the mini bum bag a few times because it's too similar to my speedy 20s, and is a bit pricey for a novelty piece (personally). I would rather own a full bag for the same or less price, which is why I haven't been able to commit to one. So sorry this happened to u. How frustrating. I just can't believe how they treated you. You literally wore the bag the way it's intended... (like any other handbag, against the body). 😅Even non-luxury bags don't have crazy popped stitches in 2 months with minimal use. You haven't abused your bags. It is a $2400 item...😕

[@jess_luvs_lv]

This is exactly how I felt but I didn't want to be b*tchy😔 I should've just gone to another store.😭